Loading...
You have Successfully logged In !
Already have an account? Login
By clicking Register you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Don't have an account?Register
Enter your E-mail address below, We will send the verification code
Please enter the code send to
Didn't receive the email?Click to resend
Your password has been successfully reset!.
Please login again to access your account.
An OTP has been sent to
Enter the 4-digit code
By Author
Published on October 2, 2023
ICICI Lombard General Insurance marked World Tourism Day by releasing an insightful consumer study report titled "Research on Travel Behaviours 2023." This report provides valuable insights into the changing landscape of travel insurance and the preferences of Indian travellers.
The study delves into the international travel habits of Indians and unveils some noteworthy findings. It reveals that a remarkable 76% of Indian travellers purchased travel insurance for their most recent trip, and an impressive 92% expressed their intent to acquire it for their next journey. This surge in interest highlights the growing awareness of the need to protect travel experiences. Furthermore, the report indicates that awareness of travel insurance increases as individuals progress through different stages of family life. Notably, married couples with children are the most likely group to purchase travel insurance, with a substantial 78% opting for coverage, followed by married couples without children at 67%, and singles at 66%.
The study takes a deep dive into the mindset of Indian travellers, shedding light on their unique preferences, awareness levels, and behaviours within various customer categories: families, couples, and singles. By conducting this research, ICICI Lombard identifies the challenges associated with organising and executing international travel, unmet needs, and potential solutions that could shape the future of travel insurance in India.
Sheena Kapoor, Head of Marketing, Corporate Communications & CSR at ICICI Lombard, commented on the findings, stating, "These statistics underscore a growing consciousness among travellers to safeguard their travel experiences and protect themselves against unforeseen events. It is indeed encouraging to see that travel insurance is no longer an afterthought but a proactive choice for a majority of respondents. Additionally, the correlation between family stages and travel insurance awareness is a noteworthy discovery, demonstrating that individuals are increasingly recognizing the importance of securing their travel plans, particularly as they progress through various life stages."
The report also highlights interesting trends in travel behaviour. For instance, respondents with children are more inclined to take multiple trips in a year. The middle-aged group, comprising 61% of individuals, tends to embark on two or more trips annually, while this percentage drops to one in three for those aged 45 and above. Respondents who travel once a year typically have slightly longer trips, averaging around 13-14 days, whereas those taking two or more trips average around 11-12 days for their most recent journey.
The study also addresses challenges faced during international travel planning. Among the key findings, customers who are married without children appear to encounter the most challenges in their travel planning, with 48% reporting issues. The younger age group faces significant problems during visa applications and finalising bookings, while the middle age group struggles with airline reservations and coordinating logistics between cities. Travel insurance issues were the least common among both age groups.
Awareness of travel insurance varies depending on how travel is booked. Customers who book through intermediaries tend to have the lowest awareness of travel insurance. However, among those with the highest awareness levels, the purchase of travel insurance increases significantly. For international trips, three out of four respondents (75%) purchased travel insurance for their most recent journey.
The top three factors motivating individuals to purchase travel insurance are safety and financial protection (28%), coverage and claim limits (18%), and the chosen travel destination (16%). Interestingly, the highest level of difficulty in purchasing travel insurance is encountered when the insurance booking is done by someone else, with 80% of respondents reporting difficulties.
Looking ahead, Southeast Asia (47%) and the Middle East (40%) stand out as the top choices for travel destinations among respondents for their upcoming international trips. Notably, 92% of respondents plan to buy travel insurance for their next international journey, with the inclination to acquire travel insurance rising with different family stages: couples with kids (94%), couples without kids (92%), and singles (87%).
ICICI Lombard's report provides valuable insights into the evolving landscape of travel insurance in India, emphasising the increasing importance of protecting travel experiences and the diverse preferences of Indian travellers. As international travel continues to grow, so does the need for comprehensive travel insurance, ensuring that travellers can explore the world with peace of mind.
Sri Narasu’s Coffee Expands Across South India with New Grow...
Sri Narasu’s Coffee Company Pvt. Ltd. is accelerating its ex...
Apeejay Surrendra Park Hotels Reports Q4 FY26 Revenue of INR...
Apeejay Surrendra Park Hotels Limited (ASPHL) has announced ...
PIXI Opens on Bengaluru’s Church Street with Food, Craft Bee...
Bengaluru’s Church Street has welcomed a new addition to its...
Lords Hotels Launches Lords Inn Katra Near Vaishno Devi Shrine
Lords Hotels & Resorts has announced the launch of Lords Inn...
By Manu Vardhan Kannan
Published on June 3, 2026
The iconic Valley of Flowers National Park in Uttarakhand's Chamoli district has reopened for tourists, marking the beginning of another season at one of India's most celebrated natural attractions. Visitors can explore the UNESCO World Heritage Site until the first fortnight of October.
Located near Badrinath, the Valley of Flowers is known for its breathtaking landscapes, colourful alpine meadows, and rich variety of floral species. Spread across 87 square kilometres, the national park has attracted nature lovers, trekkers, and botanists from around the world for decades.
The park was granted national park status in 1982 to protect its unique geography, alpine grasslands, and diverse plant life. Its global recognition grew after botanist and mountaineer Frank Smythe visited the region in the early twentieth century and documented its remarkable floral diversity in his book, The Valley of Flowers.
Tourists planning to visit the park can travel from Govind Ghat on the Badrinath National Highway to Pulna by road. From Pulna, visitors undertake an 11-kilometre trek to Ghangharia, which serves as the gateway to the Valley of Flowers. Entry permits are issued at Ghangharia before visitors can access the park.
Officials formally opened the gates to tourists on Monday morning, signalling the start of the annual tourism season. According to Divisional Forest Officer (DFO) Abhimanyu, more than 108 tourists visited the Valley of Flowers on the opening day.
The Valley of Flowers National Park is managed by the Nanda Devi National Park Division, which also oversees the nearby Nanda Devi National Park. Both parks form the core areas of the Nanda Devi Biosphere Reserve and hold UNESCO World Heritage Site status.
With its stunning natural beauty and seasonal bloom of rare Himalayan flowers, the Valley of Flowers continues to be one of Uttarakhand's most sought-after destinations for nature enthusiasts and adventure travellers alike.
Published on June 2, 2026
India’s domestic aviation sector witnessed a slowdown in April 2026, with passenger traffic declining amid rising operational costs and relatively softer travel demand.
According to data released by the Directorate General of Civil Aviation (DGCA), domestic airlines carried more than 1.38 crore passengers during April, compared to 1.44 crore passengers in March. This represents a month-on-month decline of 4.2%. On a year-on-year basis, traffic was also down by 3.47% compared to the more than 1.43 crore passengers carried in April last year.
DGCA stated that domestic airlines carried 575.49 lakh passengers during the January–April 2026 period, compared to 575.13 lakh passengers during the corresponding period of the previous year, reflecting a marginal annual growth of 0.06%.
The aviation sector continued to face multiple challenges during the month, including higher fuel prices, increased operating costs, and slower demand growth. Several airlines also adjusted their networks and schedules in response to the evolving market conditions.
IndiGo further strengthened its position as the country's largest airline, increasing its market share to 65% in April from 63.3% in March. Meanwhile, the Air India Group's market share declined to 24.7% from 26.2% during the same period.
Akasa Air continued to gain ground, with its market share rising to 5.8% in April from 5.4% in March. SpiceJet's share declined from 3.8% to 3.4%, while state-owned Alliance Air saw its market share fall from 0.6% to 0.3%.
On the operational front, IndiGo recorded the highest On-Time Performance (OTP) among major domestic carriers at 88.5%. Air India Group followed with 82.4%, while Akasa Air achieved 81.4%. Alliance Air recorded an OTP of 71.2%, and SpiceJet reported 31.2%.
The OTP data was calculated across ten major airports, including Bengaluru, Delhi, Hyderabad, Mumbai, Chennai, Kolkata, Ahmedabad, Cochin, Guwahati, and Lucknow.
DGCA data also highlighted passenger service disruptions during the month. A total of 3,266 passenger-related complaints were received by scheduled domestic airlines in April, translating to 2.36 complaints per 10,000 passengers carried.
Flight delays continued to impact travellers, with around 1.12% of flights delayed by more than two hours. More than 1.35 lakh passengers were affected by delays, prompting airlines to spend over ₹2.41 crore on passenger facilitation measures.
Flight cancellations affected 77,065 passengers during the month, with airlines paying ₹2.04 crore towards compensation and passenger facilities. Additionally, 641 passengers were denied boarding, resulting in compensation and facilities amounting to ₹57.65 lakh.
Despite the temporary decline in traffic, the Indian aviation sector continues to see strong competition among carriers as airlines balance network expansion, operational efficiency, and evolving passenger demand.
Published on June 1, 2026
Meghalaya is strengthening its tourism ecosystem through a major expansion of its homestay network, aiming to increase accommodation capacity while creating sustainable livelihood opportunities for local communities. Building on the success of its Homestay Scheme launched in 2023, the state now plans to establish 3,000 new homestays and generate 15,000 jobs by 2028.
The initiative places local families at the heart of Meghalaya’s tourism development strategy and supports preparations for the National Games scheduled to be hosted in the state in 2027. With tourism emerging as a key contributor to economic growth, the government is promoting community-led tourism as a long-term model for inclusive development.
Tourist arrivals in Meghalaya have witnessed steady growth over the years, rising from around 1.2 million visitors in 2018 to more than 1.6 million today. The state’s growing popularity has also received national attention, with Shillong being recognised as India’s most-searched travel destination in Skyscanner’s 2025 report. Meghalaya has further set an ambitious target of attracting 2.1 million visitors annually by 2028.
The state’s tourism appeal received another boost when NITI Aayog, in its report Divya Bharat: A Window to the Soul of India, identified Meghalaya as one of the country’s few year-round tourism destinations. The report highlighted attractions such as living root bridges, extensive cave systems, and rich indigenous cultural heritage that continue to draw visitors throughout the year.
To address the growing demand for accommodation and ensure tourism benefits reach local communities, the Government of Meghalaya introduced the Meghalaya Tourism Homestay Scheme in convergence with the Prime Minister’s Employment Generation Programme (PMEGP). Under the scheme, eligible projects can receive financial assistance covering up to 70 per cent of project costs, with support available for projects valued up to INR 1 million.
The programme has already delivered encouraging results. Around 900 applications have been sanctioned, and more than 490 homestays are currently operational across the state. These homestays have collectively added nearly 1,000 rooms and created approximately 1,500 livelihood opportunities.
Building on this success, the government launched the Chief Minister’s Meghalaya Homestay Mission in 2025. The mission aims to add 3,000 more homestays by 2028 while generating 15,000 direct and indirect employment opportunities. New homestay owners can avail subsidies of up to INR 700,000, while existing operators are eligible for financial support of up to INR 200,000 for upgrading their properties.
The initiative has already transformed the lives of several beneficiaries. Entrepreneurs such as Daminot Kharshandi from Ri Bhoi district and Donny Esmond Rapsang from Umroi have successfully established and expanded tourism ventures through the scheme, creating jobs within their communities and generating stable income for their families.
As Meghalaya continues to strengthen its tourism infrastructure, the homestay model is emerging as a powerful tool for promoting sustainable tourism, empowering local communities, and ensuring that the benefits of the sector are shared widely across the state.
Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!
Subscribe to Hospitality news e-magazine for free and never miss an issue.
By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Advertise With Us
We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.
A platform dedicated to showcase the skills and creativity of hospitality professionals. Share your articles, videos and other content related to the industry and get recognized for your unique perspective and expertise. By posting your content and gaining likes from your own community, we'll categorize your talents and expose them to the hospitality world. Join our community of passionate hospitality professionals and let your talent shine!.
Already have an account?Login
By clicking you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Subscribe for ₹2,000 and receive our monthly magazine for one year (12 months) from the coming month and save 2 months cost.