Loading...
You have Successfully logged In !
Already have an account? Login
By clicking Register you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Don't have an account?Register
Enter your E-mail address below, We will send the verification code
Please enter the code send to
Didn't receive the email?Click to resend
Your password has been successfully reset!.
Please login again to access your account.
An OTP has been sent to
Enter the 4-digit code
By Author
Published on October 2, 2023
ICICI Lombard General Insurance marked World Tourism Day by releasing an insightful consumer study report titled "Research on Travel Behaviours 2023." This report provides valuable insights into the changing landscape of travel insurance and the preferences of Indian travellers.
The study delves into the international travel habits of Indians and unveils some noteworthy findings. It reveals that a remarkable 76% of Indian travellers purchased travel insurance for their most recent trip, and an impressive 92% expressed their intent to acquire it for their next journey. This surge in interest highlights the growing awareness of the need to protect travel experiences. Furthermore, the report indicates that awareness of travel insurance increases as individuals progress through different stages of family life. Notably, married couples with children are the most likely group to purchase travel insurance, with a substantial 78% opting for coverage, followed by married couples without children at 67%, and singles at 66%.
The study takes a deep dive into the mindset of Indian travellers, shedding light on their unique preferences, awareness levels, and behaviours within various customer categories: families, couples, and singles. By conducting this research, ICICI Lombard identifies the challenges associated with organising and executing international travel, unmet needs, and potential solutions that could shape the future of travel insurance in India.
Sheena Kapoor, Head of Marketing, Corporate Communications & CSR at ICICI Lombard, commented on the findings, stating, "These statistics underscore a growing consciousness among travellers to safeguard their travel experiences and protect themselves against unforeseen events. It is indeed encouraging to see that travel insurance is no longer an afterthought but a proactive choice for a majority of respondents. Additionally, the correlation between family stages and travel insurance awareness is a noteworthy discovery, demonstrating that individuals are increasingly recognizing the importance of securing their travel plans, particularly as they progress through various life stages."
The report also highlights interesting trends in travel behaviour. For instance, respondents with children are more inclined to take multiple trips in a year. The middle-aged group, comprising 61% of individuals, tends to embark on two or more trips annually, while this percentage drops to one in three for those aged 45 and above. Respondents who travel once a year typically have slightly longer trips, averaging around 13-14 days, whereas those taking two or more trips average around 11-12 days for their most recent journey.
The study also addresses challenges faced during international travel planning. Among the key findings, customers who are married without children appear to encounter the most challenges in their travel planning, with 48% reporting issues. The younger age group faces significant problems during visa applications and finalising bookings, while the middle age group struggles with airline reservations and coordinating logistics between cities. Travel insurance issues were the least common among both age groups.
Awareness of travel insurance varies depending on how travel is booked. Customers who book through intermediaries tend to have the lowest awareness of travel insurance. However, among those with the highest awareness levels, the purchase of travel insurance increases significantly. For international trips, three out of four respondents (75%) purchased travel insurance for their most recent journey.
The top three factors motivating individuals to purchase travel insurance are safety and financial protection (28%), coverage and claim limits (18%), and the chosen travel destination (16%). Interestingly, the highest level of difficulty in purchasing travel insurance is encountered when the insurance booking is done by someone else, with 80% of respondents reporting difficulties.
Looking ahead, Southeast Asia (47%) and the Middle East (40%) stand out as the top choices for travel destinations among respondents for their upcoming international trips. Notably, 92% of respondents plan to buy travel insurance for their next international journey, with the inclination to acquire travel insurance rising with different family stages: couples with kids (94%), couples without kids (92%), and singles (87%).
ICICI Lombard's report provides valuable insights into the evolving landscape of travel insurance in India, emphasising the increasing importance of protecting travel experiences and the diverse preferences of Indian travellers. As international travel continues to grow, so does the need for comprehensive travel insurance, ensuring that travellers can explore the world with peace of mind.
Chinese Wok Partners with Amazon MX Player’s ‘I-POPSTAR’ as ...
Chinese Wok, India’s leading homegrown Desi Chinese quick-se...
“Moth to Flame” — A Hotelier’s Journey That Lights Up the Sp...
There are stories that entertain, stories that teach, and th...
Babylon Brewery & Club 2.0 Opens in Hyderabad, Redefining Sc...
Hyderabad’s nightlife scene enters a bold new era with the u...
Crowne Plaza Greater Noida Kicks Off the Festive Season with...
Crowne Plaza Greater Noida welcomed the festive spirit with ...
By Manu Vardhan Kannan
Published on November 12, 2025
Emirates celebrates four remarkable decades of connecting India to the world, marking its enduring partnership with the nation since the launch of its first flight on 25 October 1985. Over the years, the airline has evolved into one of India’s most prominent international carriers, offering seamless connectivity through Dubai and redefining global travel for millions.
In its 40-year journey, Emirates has carried over 24 million passengers between Dubai and Mumbai and 15 million passengers between Dubai and Delhi, operating more than 95,000 and 60,000 flights respectively. Across nine Indian gateways, Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai, and Thiruvananthapuram, the airline has flown a total of 92 million passengers, reflecting a shared story of growth, progress, and partnership.
Marking the milestone, Mohammad Sarhan, Vice President – India & Nepal, Emirates, said,
“It is an incredible milestone to complete 40 years of serving India, a market that has been a cornerstone of our global operations. We are humbled by the continued trust that Indian travellers have placed in Emirates over the decades. From the very beginning, our promise has been to deliver world-class service, seamless connectivity, and a superior flying experience.”
He further added,
“India has always been an integral part of Emirates’ journey and success. Over the past four decades, our partnership with India has grown from strength to strength, built on mutual trust, respect, and a shared vision of connecting people and opportunities across the world.”
For generations of Indian travellers, Dubai has served as a gateway to explore the world. Popular onward destinations from Mumbai and Delhi include New York, San Francisco, London, Paris, Toronto, and other major global cities. Emirates’ “Fly Better” philosophy resonates strongly with Indian passengers through its regionally inspired cuisine, culturally relevant in-flight entertainment in nine Indian languages, and live coverage of major sporting events like cricket and golf.
Beyond passenger services, Emirates SkyCargo has been a key player in strengthening India’s global trade network. Since 2020, it has transported over 700,000 tonnes of exports and imports, including pharmaceuticals, perishables, and other essential commodities, helping Indian businesses access global markets efficiently and reliably.
Emirates continues to deepen its commitment to India through strategic investments, enhanced fleet, and service upgrades. The introduction of the A380 aircraft to Mumbai in 2014 and Bengaluru in 2022, the rollout of Premium Economy in major Indian cities, and the deployment of the latest A350 aircraft in Ahmedabad and Mumbai highlight the airline’s forward-looking approach.
As Emirates celebrates 40 years of connecting India to the world, it reaffirms its dedication to being a trusted global connector, linking people, cultures, and opportunities while supporting India’s continued journey of progress and prosperity.
Published on November 9, 2025
SpiceJet has expanded its winter schedule with the induction of five new leased aircraft, taking the total additions this season to ten. The latest inclusions comprise a reactivated Boeing 737 MAX, three Boeing 737s, and an Airbus A340 that was introduced earlier.
“These inductions mark another significant step in our fleet and network expansion strategy,” said Debojo Maharshi, Chief Business Officer, SpiceJet. “The response to our new flights has been encouraging, and we remain focused on enhancing operations across both domestic and international markets.”
All five newly added aircraft have entered commercial service, increasing capacity across key routes amid growing passenger demand. The airline said it plans to more than double its operational fleet and triple its available seat kilometres (ASKM) by the end of November.
The expansion reflects SpiceJet’s continued efforts to strengthen its route network and provide additional travel options during the peak season, supporting its strategy to scale up operations and improve connectivity across markets.
Published on November 8, 2025
Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) has announced its Winter Schedule 2025–26, featuring an expanded network that connects the city to 129 destinations, including 60 international and 69 domestic routes. The schedule, effective from 26 October 2025 to 28 March 2026, marks a significant step in strengthening Mumbai’s position as one of India’s premier global aviation gateways.
The new schedule introduces three new international routes, Copenhagen, Denpasar Bali, and Athens, expanding connectivity for both leisure and business travellers. This development also represents an 18 per cent increase in European operations, supported by new frequencies to London Heathrow, Amsterdam, and Paris, enhancing long-haul accessibility from Mumbai.
With enhanced services across the Asia-Pacific and European sectors, the airport expects a steady rise in daily flight movements and overall passenger traffic during the winter season. Among international airlines, Emirates, Etihad, and British Airways remain the leading operators from CSMIA, while IndiGo, Air India, and Akasa Air dominate domestic operations. Collectively, these airlines will account for nearly 75 per cent of total flight movements throughout the winter schedule.
To ensure a smooth festive travel experience, the airport has expanded several technology-driven facilities such as DigiYatra-enabled e-gates, Self-Baggage Drop (SBD), and Self Check-in kiosks, all aimed at reducing queue times and improving passenger flow during peak travel periods including Christmas, New Year, and school holidays.
With this new schedule, Mumbai International Airport Ltd. (MIAL) reaffirms its commitment to operational excellence, world-class infrastructure, and seamless passenger experiences. The expansion reflects the airport’s continuous effort to connect India’s financial capital with more global destinations while delivering efficient, technology-led travel for millions of passengers each year.
Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!
Subscribe to Hospitality news e-magazine for free and never miss an issue.
By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Advertise With Us
We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.
A platform dedicated to showcase the skills and creativity of hospitality professionals. Share your articles, videos and other content related to the industry and get recognized for your unique perspective and expertise. By posting your content and gaining likes from your own community, we'll categorize your talents and expose them to the hospitality world. Join our community of passionate hospitality professionals and let your talent shine!.
Already have an account?Login
By clicking you agree to the Terms & Conditions and acknowledge our Privacy Policy.
Subscribe for ₹2,000 and receive our monthly magazine for one year (12 months) from the coming month and save 2 months cost.