SAMHI Hospitality Appoints Shana Susan Ninan as Cluster Director of Marketing for 17 Marriott Hotels

SAMHI Hospitality Appoints Shana Susan Ninan as Cluster Director of Marketing for 17 Marriott Hotels

By Author

Published on February 14, 2024

Shana Susan Ninan has been appointed as the Cluster Director of Marketing for 17 Marriott hotels in India by SAMHI Hospitality. With 16 years of experience in the industry, Shana brings valuable expertise to elevate the Marriott brand across nine cities. In her new role, she will oversee Marketing Communication activities, lead Public Relations initiatives, and formulate Digital/Print Marketing Strategies to ensure seamless Brand Integration across the diverse portfolio of SAMHI-MI hotels.

Having previously worked with Hyatt Hotels Corporation, where she served as the Director of Marketing for Kerala, Shana played a pivotal role in the brand's success. Her experience also includes overseeing the pre-opening for Grand Hyatt Kochi Bolgatty and Hyatt Regency Thrissur and Trivandrum. Academically, Shana holds a Master of Arts in Media and Communications from English and Foreign Languages University, Hyderabad, and has studied Development Communications at Tata Institute of Social Sciences (TISS), Mumbai.

Beyond her professional endeavors, Shana is passionate about literature, poetry, and engaging conversations on culture, art, travel, and education. She actively participates in social and humanist activities, enjoys traveling and trekking, and delights in reviewing books and exploring new places to recommend. Shana's multifaceted interests and dedication to her craft make her a valuable addition to the SAMHI Hospitality team.

In her new role, she will lead Marketing Communication activities, spearhead Public Relations initiatives, and develop Digital/Print Marketing Strategies to ensure seamless Brand Integration across the diverse portfolio of SAMHI-MI hotels.

With a passion for training and nurturing talent, Shana is poised to make a lasting impact on Marketing Communication and brand personnel within the organization.


Novotel Kolkata Hotel & Residences Appoints Subhadeep Saha as Front Office Manager

Novotel Kolkata Hotel & Residences Appoints Subhadeep Saha as Front Office Manager

By Hariharan U

Published on December 1, 2025

Novotel Kolkata Hotel & Residences has announced the appointment of Subhadeep Saha as its new Front Office Manager. With over 12 years of experience in the hospitality industry, he brings deep expertise in front office operations, guest engagement, and loyalty programme management.

Subhadeep began his hospitality career with Hilton Bangalore in 2013 and has since worked across properties in Bangalore, Goa, and Trivandrum. Over the years, he has been part of multiple pre-opening teams and task force assignments, strengthening operational systems and driving consistent service quality.

In his most recent role at DoubleTree Suites by Hilton Bengaluru, Outer Ring Road, Subhadeep led several initiatives focused on enhancing guest satisfaction, improving loyalty metrics, and elevating overall experience delivery, contributing to stronger brand positioning in a competitive market.

Announcing the appointment, Rajneesh Kumar, General Manager, Novotel Kolkata Hotel & Residences, said, “At Novotel Kolkata, our success is driven by the people who bring our vision to life every day. With over 12 years of experience in the hospitality industry, Subhadeep embodies the spirit of dedication, warmth, and excellence that defines our brand. His leadership and commitment to creating seamless guest experiences truly reflect the standards we strive for at Novotel Kolkata.”

With this addition to the leadership team, the hotel aims to further elevate its guest experience, strengthen front office efficiency, and reinforce its position as one of Kolkata’s prominent hospitality destinations


DoubleTree by Hilton Goa Panaji Appoints Jitin Kapoor as General Manager

DoubleTree by Hilton Goa Panaji Appoints Jitin Kapoor as General Manager

By Hariharan U

Published on December 1, 2025

DoubleTree by Hilton Goa Panaji has appointed Jitin Kapoor as its new General Manager, marking a key leadership addition for the property. A seasoned hotelier with 23+ years of hospitality experience, Jitin brings deep operational knowledge, commercial acumen, and a strong commitment to guest satisfaction.

Before joining DoubleTree by Hilton Goa Panaji, Jitin served as Hotel Manager at Fairfield by Marriott Belagavi, where he played a key role in improving guest experience, enhancing operational efficiency, and strengthening team culture. His professional journey spans a mix of luxury and upscale brands including The St. Regis Goa Resort, The Leela Palaces, Hotels & Resorts, Taj Hotels, Radisson Hotel Group, along with restaurant experience in Scotland.

Over the years, he has gained rich exposure across Food & Beverage, Rooms Division, and pre-opening hotel operations, giving him a holistic understanding of hotel functioning. His strong commercial focus and people-first approach are expected to drive the next phase of growth for the Goa property.

Jitin holds a Diploma in Hotel Management from IHM Lucknow and an Executive MBA from the National Institute of Business Management, combining academic depth with practical industry expertise. Known for his collaborative leadership style, he is also multilingual and team-oriented, aligning seamlessly with Hilton’s service culture.

Speaking about his new role, Jitin said, “I am truly honored to take on the role of General Manager at DoubleTree by Hilton Goa Panaji. The property has a strong legacy of warm hospitality, and I am excited to work with the exceptional team here to deliver memorable experiences, drive operational excellence, and continue strengthening our market presence.”

With this appointment, DoubleTree by Hilton Goa Panaji looks ahead to elevating its service standards, enhancing guest experience, and strengthening its presence in the competitive Goa market.


voco Amritsar by IHG Appoints Manish Kumar Yadav as General Manager

voco Amritsar by IHG Appoints Manish Kumar Yadav as General Manager

By Hariharan U

Published on November 29, 2025

voco Amritsar by IHG has announced the appointment of Mr. Manish Kumar Yadav as its General Manager, Yadav brings over 17 years of hospitality leadership across luxury, upscale, and mid-scale hotel brands. In his new role, he will lead the hotel’s pre-opening efforts, along with overseeing operations, commercial strategy, guest experience, and service excellence.

Before joining voco Amritsar by IHG, he served as Multi-Property General Manager for DoubleTree by Hilton and Wyndham Chandigarh, where he played a key role in elevating operational performance and strengthening brand delivery. He is also a two-time National Best General Manager Award winner, recognised by BW Hotelier and HVS.

Known for building strong operational frameworks, enhancing guest experience systems, and developing high-performance teams, Yadav brings a blend of strategic insight and hands-on leadership. His financial expertise and deep pre-opening experience position him to establish voco Amritsar by IHG as a standout premium hotel in the region.

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