SAMHI Hospitality Appoints Shana Susan Ninan as Cluster Director of Marketing for 17 Marriott Hotels

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SAMHI Hospitality Appoints Shana Susan Ninan as Cluster Director of Marketing for 17 Marriott Hotels

By Author

Published on February 14, 2024

Shana Susan Ninan has been appointed as the Cluster Director of Marketing for 17 Marriott hotels in India by SAMHI Hospitality. With 16 years of experience in the industry, Shana brings valuable expertise to elevate the Marriott brand across nine cities. In her new role, she will oversee Marketing Communication activities, lead Public Relations initiatives, and formulate Digital/Print Marketing Strategies to ensure seamless Brand Integration across the diverse portfolio of SAMHI-MI hotels.

Having previously worked with Hyatt Hotels Corporation, where she served as the Director of Marketing for Kerala, Shana played a pivotal role in the brand's success. Her experience also includes overseeing the pre-opening for Grand Hyatt Kochi Bolgatty and Hyatt Regency Thrissur and Trivandrum. Academically, Shana holds a Master of Arts in Media and Communications from English and Foreign Languages University, Hyderabad, and has studied Development Communications at Tata Institute of Social Sciences (TISS), Mumbai.

Beyond her professional endeavors, Shana is passionate about literature, poetry, and engaging conversations on culture, art, travel, and education. She actively participates in social and humanist activities, enjoys traveling and trekking, and delights in reviewing books and exploring new places to recommend. Shana's multifaceted interests and dedication to her craft make her a valuable addition to the SAMHI Hospitality team.

In her new role, she will lead Marketing Communication activities, spearhead Public Relations initiatives, and develop Digital/Print Marketing Strategies to ensure seamless Brand Integration across the diverse portfolio of SAMHI-MI hotels.

With a passion for training and nurturing talent, Shana is poised to make a lasting impact on Marketing Communication and brand personnel within the organization.

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.