SAMHI Hospitality Appoints Shana Susan Ninan as Cluster Director of Marketing for 17 Marriott Hotels

SAMHI Hospitality Appoints Shana Susan Ninan as Cluster Director of Marketing for 17 Marriott Hotels

By Author

Published on February 14, 2024

Shana Susan Ninan has been appointed as the Cluster Director of Marketing for 17 Marriott hotels in India by SAMHI Hospitality. With 16 years of experience in the industry, Shana brings valuable expertise to elevate the Marriott brand across nine cities. In her new role, she will oversee Marketing Communication activities, lead Public Relations initiatives, and formulate Digital/Print Marketing Strategies to ensure seamless Brand Integration across the diverse portfolio of SAMHI-MI hotels.

Having previously worked with Hyatt Hotels Corporation, where she served as the Director of Marketing for Kerala, Shana played a pivotal role in the brand's success. Her experience also includes overseeing the pre-opening for Grand Hyatt Kochi Bolgatty and Hyatt Regency Thrissur and Trivandrum. Academically, Shana holds a Master of Arts in Media and Communications from English and Foreign Languages University, Hyderabad, and has studied Development Communications at Tata Institute of Social Sciences (TISS), Mumbai.

Beyond her professional endeavors, Shana is passionate about literature, poetry, and engaging conversations on culture, art, travel, and education. She actively participates in social and humanist activities, enjoys traveling and trekking, and delights in reviewing books and exploring new places to recommend. Shana's multifaceted interests and dedication to her craft make her a valuable addition to the SAMHI Hospitality team.

In her new role, she will lead Marketing Communication activities, spearhead Public Relations initiatives, and develop Digital/Print Marketing Strategies to ensure seamless Brand Integration across the diverse portfolio of SAMHI-MI hotels.

With a passion for training and nurturing talent, Shana is poised to make a lasting impact on Marketing Communication and brand personnel within the organization.


Fairfield by Marriott Kolkata Strengthens Rooms Division with Two Key Leadership Appointments

Fairfield by Marriott Kolkata Strengthens Rooms Division with Two Key Leadership Appointments

By Hariharan U

Published on July 14, 2026

Fairfield by Marriott Kolkata & Ozone Convention Centre has strengthened its Rooms Division leadership team with the appointment of Sudipta Paul as Housekeeping Manager and the promotion of Somosubhra Mukherjee as Front Office Manager.

With over 15 years of hospitality experience, Sudipta Paul joins the hotel with expertise in housekeeping operations, hygiene management, operational efficiency, and guest experience. Prior to this appointment, he served as Assistant Housekeeping Manager at The St. Regis Goa Resort, where he played a key role in enhancing guest satisfaction and operational excellence. His professional journey also includes leadership assignments with Marriott International, Accor, IHG Hotels & Resorts, Hilton, and international exposure through Hilton Al Seef Dubai.

In his new role, Sudipta will lead the hotel's housekeeping operations, focusing on maintaining high cleanliness standards, enhancing guest satisfaction, and fostering a culture of continuous improvement while developing high-performing teams.

Alongside this appointment, the hotel has promoted Somosubhra Mukherjee to Front Office Manager. Bringing more than 11 years of experience in the hospitality industry, he has built a strong reputation for operational excellence, guest service, and team leadership. Over the course of his career, he has worked with leading hospitality brands including The Oberoi Hotels & Resorts, Radisson, The LaLiT Group of Hotels, and InterContinental Hotels & Resorts.

Somosubhra joined Fairfield by Marriott Kolkata & Ozone Convention Centre in 2023 as Duty Manager before being promoted to Assistant Front Office Manager in 2025. In his new position, he will oversee front office operations with a focus on delivering seamless guest experiences, strengthening operational efficiency, and enhancing service excellence.

Commenting on the appointments, Somrup Chanda, General Manager, Fairfield by Marriott Kolkata & Ozone Convention Centre, said, "At Fairfield by Marriott Kolkata & Ozone Convention Centre, our people are our greatest strength, and investing in capable leaders is integral to delivering exceptional guest experiences. We are delighted to welcome Sudipta Paul as Housekeeping Manager and congratulate Somosubhra Mukherjee on his well-deserved promotion to Front Office Manager. Their combined expertise, operational excellence, and passion for hospitality will further strengthen our Rooms Division, elevate service standards, and reinforce our commitment to creating memorable experiences for every guest."

The appointments reflect the hotel's continued focus on nurturing talent, strengthening operational leadership, and enhancing guest experiences through experienced professionals.


Novotel Jodhpur Appoints Radhika Rathore as Revenue & Reservation Manager

Novotel Jodhpur Appoints Radhika Rathore as Revenue & Reservation Manager

By Hariharan U

Published on July 14, 2026

Novotel Jodhpur has announced the appointment of Radhika Rathore as Revenue & Reservation Manager, further strengthening its commercial leadership team as the hotel continues to focus on revenue optimisation and operational excellence.

A hospitality professional with extensive experience in revenue management and reservations, Radhika brings expertise in strategic pricing, demand forecasting, inventory optimisation, distribution management, and commercial planning. In her new role, she will oversee the hotel's revenue strategy, pricing, market segmentation, forecasting, distribution channels, inventory management, and reservation operations.

Before joining Novotel Jodhpur, Radhika held key positions within Accor's portfolio at Fairmont Jaipur and Fairmont Mumbai, where she progressed through the reservations function while contributing to revenue growth and operational efficiency. Her analytical approach, collaborative leadership style, and understanding of market dynamics have established her as a results-driven commercial professional.

Working closely with the Sales, Marketing, and Operations teams, she will focus on driving sustainable revenue growth while maintaining seamless reservation processes and delivering an enhanced guest experience.

Welcoming her to the hotel, the management of Novotel Jodhpur said Radhika's experience in revenue management, strategic mindset, and commitment to excellence will play an important role in strengthening the hotel's commercial performance and supporting its continued growth.

Commenting on her appointment, Radhika Rathore said she is honoured to join Novotel Jodhpur and looks forward to implementing data-driven revenue strategies, strengthening reservation operations, and contributing to the hotel's commercial success while creating memorable guest experiences.

Her appointment reflects Novotel Jodhpur's continued focus on building a high-performing leadership team that supports the hotel's vision of delivering world-class hospitality, innovative guest experiences, and sustainable business growth.

Part of the Accor portfolio, Novotel Jodhpur offers contemporary accommodation, dining experiences, event facilities, and hospitality inspired by the cultural heritage of Rajasthan's Blue City.


Novotel Goa Resort & Spa and Novotel Goa Candolim Appoint Rebecca Rodrigues as Associate Director of People & Culture

Novotel Goa Resort & Spa and Novotel Goa Candolim Appoint Rebecca Rodrigues as Associate Director of People & Culture

By Hariharan U

Published on July 14, 2026

Novotel Goa Resort & Spa and Novotel Goa Candolim have announced the appointment of Rebecca Rodrigues as Associate Director of People & Culture, further strengthening the leadership team across the two Accor-managed properties in North Goa.

With more than 13 years of experience in the hospitality industry, Rebecca brings expertise in talent management, hotel pre-openings, organisational transformation, employee engagement, and leadership development. In her new role, she will lead the People & Culture function across both hotels, driving strategic talent initiatives, enhancing employee engagement, strengthening leadership capabilities, and fostering a culture of continuous learning.

Rebecca began her hospitality career with Country Inn & Suites by Carlson before joining Hyatt Hotels, where she played an integral role in the pre-opening of Hyatt Centric Goa Candolim and Hyatt Place Goa. These assignments helped build her expertise in establishing people practices and developing high-performing teams from the ground up.

She later joined Hilton Goa Resort, where she quickly progressed into a cluster leadership position. Within 18 months, she was entrusted with leading the pre-opening of Hilton Garden Inn Goa Calangute while simultaneously overseeing people strategy across both Hilton properties.

Known for her collaborative leadership style and strong change management capabilities, Rebecca is passionate about building inclusive workplace cultures that empower employees to grow. Her people-centric philosophy focuses on empathy, continuous learning, and operational excellence to create meaningful employee experiences.

Welcoming her to the organisation, Amit Sangwan, Cluster General Manager, Novotel Goa Resort & Spa and Novotel Goa Candolim, said Rebecca's extensive hospitality experience and passion for nurturing talent make her a valuable addition to the leadership team. He noted that her people-first approach aligns with Accor's commitment to creating an inclusive and inspiring workplace where its Heartists® can thrive.

He further added that her appointment comes at an important phase for both hotels, with Novotel Goa Resort & Spa preparing for the renovation of its guest rooms by the fourth quarter of 2026 while continuing to strengthen its position as one of Goa's preferred destinations for families, MICE travellers, and pet-friendly stays. Novotel Goa Candolim, meanwhile, continues to enhance its leisure offerings and remains one of North Goa's leading hospitality destinations.

Rebecca's appointment reinforces Accor's continued focus on investing in people and leadership development while supporting the operational growth of its hospitality portfolio in Goa.

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