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By Author
Published on February 19, 2024
In a significant move for the Indian Railway Catering and Tourism Corporation Ltd (IRCTC), Mr. Sanjay Kumar Jain, a seasoned Indian Railway Traffic Services (IRTS) Officer of the 1990 batch, has taken on the key position of Chairman & Managing Director. With a career spanning over three decades, Mr. Jain brings a wealth of experience and a proven track record of exemplary leadership within the Ministry of Railways and public sector undertakings (PSUs).
Mr. Jain's journey reflects his dynamic leadership and expertise in policy formulation, commercial ventures, and developmental initiatives across diverse government sectors. As a qualified Chartered Accountant (CA), he has made significant contributions in pivotal roles such as Principal Chief Commercial Manager at Northern Railway, Group General Manager (North Zone) at IRCTC, and Divisional Railway Manager at Mumbai Central Railway.
During his tenure at IRCTC, Mr. Jain spearheaded groundbreaking initiatives that redefined luxury travel experiences, including enhancing the Maharajas’ Express and introducing India’s first ‘Executive Lounge’ at New Delhi Railway Station. Under his leadership, the tourism business of IRCTC in the North Zone witnessed exponential growth, reflecting his strategic vision and innovative marketing approaches.
As Divisional Railway Manager in Mumbai, Mr. Jain demonstrated exceptional leadership in managing one of the largest suburban railway networks, catering to millions of commuters daily. His commitment to cleanliness and heritage conservation was exemplified by initiatives like the Swachhata Mission and the restoration of Mumbai’s Byculla Railway Station, recognized with prestigious awards including UNESCO’s Asia Pacific Cultural Heritage Award.
Mr. Jain's tenure was also marked by initiatives promoting gender equality and environmental sustainability, such as establishing the first all-women-run railway station at Matunga, Mumbai, and launching the “Muck Special” train for garbage collection along railway lines. His focus on passenger amenities and sustainable development reflects his commitment to enhancing the overall railway experience while ensuring environmental stewardship.
Mr. Jain’s contributions have been duly acknowledged by the Ministry of Railways, with prestigious awards including the Minister of Railways Award for Meritorious Services, underscoring his dedication and impact on the railway ecosystem.
As Mr. Sanjay Kumar Jain assumes this pivotal role at IRCTC, his extensive experience and visionary leadership are poised to drive the corporation towards greater heights of success, further enriching the travel experiences of millions of passengers across the country.
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By Hariharan U
Published on October 8, 2025
JW Marriott Mumbai Sahar has appointed Chetana Suryawanshi as its new Director of Services. With more than ten years of experience in hospitality, Chetana brings strong expertise in operations and housekeeping, strengthening the hotel’s executive leadership team.
In her new role, she will lead the Services Division, overseeing housekeeping, laundry, guest services, and operational efficiency. Her focus will be on enhancing luxury standards, driving service innovation, and ensuring every guest enjoys a smooth and memorable stay.
Chetana has previously held senior roles with top hospitality brands including The St. Regis Mumbai, Marriott International Bengaluru, and the Ramee Group. Known for combining strategic insight with operational excellence, she has consistently raised service benchmarks while nurturing high-performing teams.
Speaking about her appointment, Chetana Suryawanshi said, "Luxury is not defined by grand gestures alone, but by the consistency of care guests feel in every interaction. This opportunity at JW Marriott Mumbai Sahar allows me to strengthen the very backbone of guest comfort our services and create a culture where every team member takes pride in the details."
With Chetana leading the Services Division, JW Marriott Mumbai Sahar continues to uphold its promise of world-class hospitality, seamlessly blending comfort, sophistication, and memorable guest experiences.
By Manu Vardhan Kannan
Four Seasons Hotel Bengaluru has announced the appointment of Chef Soham Dhar as Chef de Cuisine at CUR8, the hotel’s renowned all-day dining destination. Bringing with him over a decade of global culinary experience and a distinctive expertise in Indian cuisine, Chef Dhar is set to elevate CUR8’s offerings with his innovative and authentic approach to food.
Chef Dhar’s journey began at IHM Bhubaneswar, where early exposure to international cuisines sparked a lifelong fascination with the culinary arts. For him, cooking goes beyond flavour; it is an art form, a celebration, and a medium of human connection. His philosophy has guided a career spanning Michelin-recognized restaurants and prestigious hotels worldwide. He was recently honoured with the TOI Food & Nightlife Award, Chef of the Year 2023, recognising his contribution to the culinary landscape.
Kazim Mehdi, Director of Food & Beverage at Four Seasons Hotel Bengaluru, said,
“At Four Seasons, we believe that the strength of our culinary offerings lies in the calibre of talent we bring to the table. Chef Soham Dhar embodies this ethos. His expertise, discipline, and creativity will ensure our guests enjoy an authentic yet elevated dining experience that matches the intuitive hospitality we are known for.”
Chef Dhar adds, “Joining Four Seasons is an exciting new chapter in my journey. The brand is synonymous with excellence and represents some of the most distinguished dining venues globally and in India. It is a privilege to be part of this legacy.”
With Chef Dhar at the helm, CUR8 continues to strengthen its position as one of Bengaluru’s most sought-after dining destinations. Known for lavish buffet spreads, indulgent Sunday brunches, and pet-friendly lunches, CUR8 also offers an inviting alfresco setting. Guests can now look forward to culinary experiences that blend traditional Indian flavours with contemporary flair, curated under Chef Dhar’s expert guidance.
Rosetta Hospitality has appointed Gayatri Dravid as its new Group Head of Corporate Communications and Marketing. With almost two decades of experience in hospitality communications and brand strategy, Gayatri brings a wealth of expertise in elevating brand reputation and driving stakeholder engagement.
Throughout her career, she has led strategic campaigns and luxury partnerships for some of India’s top hospitality brands. Notably, she directed the pre- and post-opening communications for The Leela Palace Udaipur and The Leela Palace New Delhi, and was part of the pre-opening team for J.W. Marriott New Delhi Aerocity. Her work also spans hotel launches in Southeast Asia and the brand integration of The Fern Hotels and Resorts with Marriott’s Series brand in India. Gayatri was also instrumental in launching ESPA, the luxury spa brand, in India.
In her new role at Rosetta Hospitality, Gayatri will oversee communications, public relations, and integrated marketing across the group. She will lead brand storytelling, media outreach, reputation management, and digital innovation, supporting the company’s next phase of growth while reinforcing Rosetta as a name synonymous with thoughtful, modern luxury.
A Pune University graduate, Gayatri has a track record of driving impactful narratives, mentoring high-performing teams, and creating cohesive brand experiences. She has successfully managed hotel launches, influencer programs, and guest engagement strategies throughout her career.
Commenting on her appointment, Gayatri Dravid said, "Joining Rosetta Hospitality is a tremendous privilege and responsibility. The brand's vision of delivering authentic, memorable luxury experiences resonates deeply with me. I am excited to collaborate with our teams to further strengthen Rosetta's narrative, engage our guests, and build enduring brand value in a dynamic market landscape."
Mr. Jai Sreedhar, Joint Managing Director & CEO, added, "We are pleased to welcome Gayatri to the Rosetta family. Her experience, strategic acumen, and passion for hospitality excellence are certain to be transformative for the group. As we continue to scale new benchmarks in the industry, we look forward to Gayatri's vision and stewardship in shaping our brand narrative and deepening stakeholder relationships."
Rosetta Hospitality currently operates properties in Sakhleshpur, Karnataka, and Varca, Goa, along with its independent restaurant brand, Ouzo. The brand emphasizes conscious luxury by blending contemporary comfort with respect for nature and regional culture. Club Rosetta, the private vacation ownership program, offers curated stays and exclusive experiences to its members.
For more information, visit Rosetta Hospitality.
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