Sanjay Kumar Jain Assumes Leadership Role at IRCTC

Sanjay Kumar Jain Assumes Leadership Role at IRCTC

By Author

Published on February 19, 2024

In a significant move for the Indian Railway Catering and Tourism Corporation Ltd (IRCTC), Mr. Sanjay Kumar Jain, a seasoned Indian Railway Traffic Services (IRTS) Officer of the 1990 batch, has taken on the key position of Chairman & Managing Director. With a career spanning over three decades, Mr. Jain brings a wealth of experience and a proven track record of exemplary leadership within the Ministry of Railways and public sector undertakings (PSUs).

Mr. Jain's journey reflects his dynamic leadership and expertise in policy formulation, commercial ventures, and developmental initiatives across diverse government sectors. As a qualified Chartered Accountant (CA), he has made significant contributions in pivotal roles such as Principal Chief Commercial Manager at Northern Railway, Group General Manager (North Zone) at IRCTC, and Divisional Railway Manager at Mumbai Central Railway.

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During his tenure at IRCTC, Mr. Jain spearheaded groundbreaking initiatives that redefined luxury travel experiences, including enhancing the Maharajas’ Express and introducing India’s first ‘Executive Lounge’ at New Delhi Railway Station. Under his leadership, the tourism business of IRCTC in the North Zone witnessed exponential growth, reflecting his strategic vision and innovative marketing approaches.

As Divisional Railway Manager in Mumbai, Mr. Jain demonstrated exceptional leadership in managing one of the largest suburban railway networks, catering to millions of commuters daily. His commitment to cleanliness and heritage conservation was exemplified by initiatives like the Swachhata Mission and the restoration of Mumbai’s Byculla Railway Station, recognized with prestigious awards including UNESCO’s Asia Pacific Cultural Heritage Award.

Mr. Jain's tenure was also marked by initiatives promoting gender equality and environmental sustainability, such as establishing the first all-women-run railway station at Matunga, Mumbai, and launching the “Muck Special” train for garbage collection along railway lines. His focus on passenger amenities and sustainable development reflects his commitment to enhancing the overall railway experience while ensuring environmental stewardship.

Mr. Jain’s contributions have been duly acknowledged by the Ministry of Railways, with prestigious awards including the Minister of Railways Award for Meritorious Services, underscoring his dedication and impact on the railway ecosystem.

As Mr. Sanjay Kumar Jain assumes this pivotal role at IRCTC, his extensive experience and visionary leadership are poised to drive the corporation towards greater heights of success, further enriching the travel experiences of millions of passengers across the country.


Conrad Bengaluru Appoints Itha Das as Director of Sales Conference and Events

Conrad Bengaluru Appoints Itha Das as Director of Sales Conference and Events

By Hariharan U

Published on March 23, 2026

Conrad Bengaluru has strengthened its leadership team with the appointment of Itha Das as Director of Sales Conference and Events, reinforcing the hotel's commitment to delivering exceptional event and catering experiences across corporate, social, and MICE segments.

Das brings considerable depth to the role, with a career built around high-impact events, strategic partnerships, and tailored event solutions that consistently deliver results. Her previous role as Associate Director of Sales at Sheraton Grand Bangalore Hotel at Brigade Gateway saw her lead strategic sales initiatives and expand business opportunities across corporate events, conferences, and social celebrations. Before that, she held the position of Senior Sales Manager at The Ritz-Carlton Bangalore, further sharpening her expertise in premium hospitality environments.

In her new role at Conrad Bengaluru, Das will oversee catering and MICE operations with a focus on driving business growth, strengthening client relationships, and curating memorable event experiences for both corporate and social gatherings. She will also work closely with the sales and operations teams to develop event solutions that respond to evolving client needs in a city where the demand for premium meetings, conferences, and weddings continues to grow.

Das shared her excitement about the new role. "I am delighted to join Conrad Bengaluru and be part of a team that is renowned for delivering exceptional hospitality experiences. I look forward to leveraging my experience to strengthen the hotel's catering and MICE offerings and create memorable events for our guests and partners."

For Conrad Bengaluru, this appointment signals a clear intent to sharpen its positioning as the go-to destination for premium events in the city. With Das's track record and the hotel's existing reputation, that's a goal that looks well within reach.


Cygnett Hotels Appoints Sujan Ganguly as Area Director – Operations & Pre-Opening

Cygnett Hotels Appoints Sujan Ganguly as Area Director – Operations & Pre-Opening

By Manu Vardhan Kannan

Published on March 23, 2026

Cygnett Hotels & Resorts has announced the appointment of Sujan Ganguly as Area Director – Operations & Pre-Opening, India & Nepal. This move comes as the company continues to grow its presence across key markets in the region and strengthen its leadership team.

Sujan Ganguly brings over three decades of experience in the hospitality industry, with strong expertise in hotel operations and performance management. He has worked with several well-known brands over the years, including Ginger Hotels, Royal Orchid Hotels, Lords Hotels & Resorts, Fortune Hotels, Taj Hotels, Golden Tulip Hotels, Sarovar Hotels, and Peerless Hotels, building a solid track record across different segments.

Known for his people-focused leadership style, he has handled multiple aspects of hotel management, including operations, pre-opening processes, brand development, and revenue optimisation. His approach has consistently focused on building strong teams and improving operational systems across properties.

In his new role, Sujan Ganguly will oversee operational performance and lead pre-opening initiatives for Cygnett Hotels & Resorts across India and Nepal. His responsibilities will include ensuring smooth operations, maintaining brand standards, and enhancing the overall guest experience across the company’s growing portfolio.

Commenting on the appointment, Mr Sarbendra Sarkar, Founder & Managing Director, Cygnett Hotels & Resorts, said, "We are delighted to welcome Sujan Ganguly to the Cygnett family. His extensive experience across leading hospitality brands and his deep understanding of hotel operations will be a valuable asset as we continue to scale our presence across India and neighbouring markets. Sujan's leadership will play an important role in strengthening operational excellence and ensuring that every new Cygnett property opens with the standards and efficiency that our brand stands for."

The appointment comes at a time when Cygnett Hotels & Resorts is actively expanding, with several properties under development and new openings planned across emerging destinations in India and neighbouring regions.


Novotel Jodhpur Appoints Rajinder Singh as Food & Beverage Manager

Novotel Jodhpur Appoints Rajinder Singh as Food & Beverage Manager

By Manu Vardhan Kannan

Published on March 20, 2026

Novotel Jodhpur has announced the appointment of Rajinder Singh as its new Food & Beverage Manager, strengthening its leadership team in the culinary and dining segment.

With over a decade of experience in the hospitality industry, Rajinder brings solid expertise in handling end-to-end food and beverage operations across well-known hotel brands. He has worked closely on enhancing guest experiences, improving operational efficiency, and leading teams to maintain consistent service standards. His experience also includes involvement in pre-opening projects, revenue strategies, and developing new dining concepts.

In his new role, Rajinder will oversee all food and beverage operations at Novotel Jodhpur, including restaurants, banquets, and in-room dining. His focus will be on building a stronger culinary identity for the hotel, introducing fresh and innovative offerings, and ensuring a high level of guest satisfaction, in line with the brand’s standards.

Sharing his thoughts on the appointment, Ritesh Mudgal, General Manager, Novotel Jodhpur, said, “We are delighted to welcome Rajinder to our leadership team. His rich experience and passion for hospitality will play a key role in enhancing our food and beverage offerings. We are confident that his vision and leadership will further elevate the dining experience for our guests.”

Speaking on his new role, Rajinder Singh said, “I am excited to join Novotel Jodhpur and be part of a brand that stands for quality and innovation. I look forward to creating memorable dining experiences and contributing to the continued success of the hotel.”

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