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By Author
Published on February 19, 2024
In a significant move for the Indian Railway Catering and Tourism Corporation Ltd (IRCTC), Mr. Sanjay Kumar Jain, a seasoned Indian Railway Traffic Services (IRTS) Officer of the 1990 batch, has taken on the key position of Chairman & Managing Director. With a career spanning over three decades, Mr. Jain brings a wealth of experience and a proven track record of exemplary leadership within the Ministry of Railways and public sector undertakings (PSUs).
Mr. Jain's journey reflects his dynamic leadership and expertise in policy formulation, commercial ventures, and developmental initiatives across diverse government sectors. As a qualified Chartered Accountant (CA), he has made significant contributions in pivotal roles such as Principal Chief Commercial Manager at Northern Railway, Group General Manager (North Zone) at IRCTC, and Divisional Railway Manager at Mumbai Central Railway.
During his tenure at IRCTC, Mr. Jain spearheaded groundbreaking initiatives that redefined luxury travel experiences, including enhancing the Maharajas’ Express and introducing India’s first ‘Executive Lounge’ at New Delhi Railway Station. Under his leadership, the tourism business of IRCTC in the North Zone witnessed exponential growth, reflecting his strategic vision and innovative marketing approaches.
As Divisional Railway Manager in Mumbai, Mr. Jain demonstrated exceptional leadership in managing one of the largest suburban railway networks, catering to millions of commuters daily. His commitment to cleanliness and heritage conservation was exemplified by initiatives like the Swachhata Mission and the restoration of Mumbai’s Byculla Railway Station, recognized with prestigious awards including UNESCO’s Asia Pacific Cultural Heritage Award.
Mr. Jain's tenure was also marked by initiatives promoting gender equality and environmental sustainability, such as establishing the first all-women-run railway station at Matunga, Mumbai, and launching the “Muck Special” train for garbage collection along railway lines. His focus on passenger amenities and sustainable development reflects his commitment to enhancing the overall railway experience while ensuring environmental stewardship.
Mr. Jain’s contributions have been duly acknowledged by the Ministry of Railways, with prestigious awards including the Minister of Railways Award for Meritorious Services, underscoring his dedication and impact on the railway ecosystem.
As Mr. Sanjay Kumar Jain assumes this pivotal role at IRCTC, his extensive experience and visionary leadership are poised to drive the corporation towards greater heights of success, further enriching the travel experiences of millions of passengers across the country.
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By Hariharan U
Published on February 27, 2026
Grand Hyatt Kochi Bolgatty has appointed Rahul Chaudhary as Director of Operations, reinforcing its leadership team as the waterfront property continues to strengthen its positioning as a leading luxury urban resort in South India.
In his new role, Rahul will oversee daily hotel operations, collaborating across departments to elevate guest experiences, streamline operational efficiencies and support growth across leisure, MICE and culinary segments. His mandate includes enhancing service delivery standards while ensuring consistent performance across key business verticals.
With over 20 years of experience in premium and luxury hospitality, Rahul brings strong operational depth across both resort and city hotel environments. A Hotel Management graduate from the Asia Pacific Institute of Management, Ahmedabad, he began his hospitality journey in 2007 and has since developed expertise in food and beverage operations, large-scale events and multi-departmental leadership.
Rahul started his career with Hyatt in 2010 at Grand Hyatt Goa and went on to hold key positions at Park Hyatt Goa Resort and Spa and Park Hyatt Hyderabad. Across these assignments, he contributed to strengthening operational consistency, enhancing service benchmarks and managing high-profile dining and event experiences.
He has also served in senior operational roles at Conrad Pune and The Westin Mumbai Powai Lake, where he managed diverse business segments while balancing guest satisfaction, team engagement and commercial performance.
Known for his grounded and people-first leadership style, Rahul believes that empowered teams and thoughtful execution form the foundation of great hospitality, an approach influenced by his upbringing in Rajasthan and a family background rooted in education and agriculture.
With this appointment, Grand Hyatt Kochi Bolgatty continues to invest in experienced leadership as it builds on its reputation for elevated service, distinctive dining and large-format events in Kerala’s growing luxury hospitality market.
Varel Singapore, a Tribute Portfolio Hotel has announced the appointment of Andy Tan as General Manager as the design-led lifestyle property prepares for its opening in April 2026 in the Selegie–Mount Sophia precinct. The 128-room boutique hotel, positioned as the Southeast Asia flagship of Tribute Portfolio by Marriott International, marks a significant milestone for the brand in the region.
Andy brings more than three decades of hospitality and travel experience, combining operational leadership with commercial strategy. He will oversee the hotel’s pre-opening phase, including team building, service culture development, brand alignment and go-to-market planning across key segments and distribution channels, with a strong emphasis on people development and guest experience delivery.
Conceived as an “urban oasis” rooted in neighbourhood connection and creative energy, Varel Singapore aims to establish a distinctive presence within Singapore’s boutique hospitality landscape. Under Andy’s leadership, the hotel will focus on disciplined commercial execution while delivering experiences aligned with Tribute Portfolio’s “Stay with Character” ethos and Sincere Service philosophy.
Over the course of his career, Andy has held senior regional and global roles across Asia Pacific and Europe with leading hospitality groups such as Millennium Hotels & Resorts, Pan Pacific Hotels Group, Starwood Hotels & Resorts and Four Seasons Hotels and Resorts. His expertise spans hotels, serviced residences, lifestyle concepts, food and beverage operations, strategic partnerships and B2B and B2C distribution. Most recently, he served in a senior leadership role at Millennium Hotels & Resorts, supporting commercial performance and operational alignment across its global portfolio.
Beyond his executive responsibilities, Andy serves on the Board of Directors of the Employment and Employability Institute and contributes to the Sustainability and Technical Committees of the Singapore Hotel Association, advancing workforce development and operational excellence across the sector. He holds a Master’s degree in International Hospitality & Service Management from Glion Institute of Higher Education and is fluent in English, Mandarin, Thai, Malay and several Chinese dialects.
“I am honoured to join Varel Singapore at such an exciting stage of its journey. This is a unique opportunity to build a distinctive, people-centred hotel that celebrates design, culture, community and authentic hospitality. I look forward to working with the team to create a destination that resonates with both local and international guests,” said Andy.
Located at 189 Selegie Road, the hotel will be within walking distance of Little India, Rochor, Bencoolen and Dhoby Ghaut MRT stations, reinforcing its connectivity within the city.
By Manu Vardhan Kannan
The Ritz-Carlton, Pune has announced the appointment of Mr. Sachin Patil as Director of Engineering. He brings with him more than 20 years of experience across luxury hotel engineering operations, preventive maintenance, and facilities management.
In his new role, Sachin Patil will oversee the hotel’s entire engineering ecosystem. His responsibilities will include maintaining the highest standards of safety, driving operational efficiency, and supporting sustainability initiatives across the property. He will lead the engineering team, strengthen preventive maintenance systems, and introduce infrastructure initiatives aimed at further enhancing the guest experience.
Sachin joins The Ritz-Carlton, Pune after serving as Chief Engineer at Courtyard by Marriott, Pune Hinjewadi. During his tenure, he led several high-impact projects, including the installation of an EV charging station and a bottling plant. He also oversaw the deployment of high-efficiency chillers and diesel generators, along with the conversion of the hotel’s lighting systems to 100% LED with dimmer controls.
His work on water treatment systems, kitchen upgrades, and wider infrastructure enhancements played a key role in improving operational efficiency while also reducing the property’s carbon footprint.
Across his career with leading international hotel brands, Sachin has been closely involved in pre-opening projects, large-scale engineering assignments, and operational optimisation in both domestic and international markets. His expertise spans BMS systems, HVAC, electrical and mechanical engineering, plumbing, and overall facilities oversight. He is well regarded for his disciplined approach to preventive maintenance, cost control, vendor management, and sustainability-led practices.
The appointment of Sachin Patil underlines The Ritz-Carlton, Pune’s continued focus on operational excellence, responsible luxury, and delivering a seamless guest experience supported by strong engineering leadership and world-class infrastructure.
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