Sanjay Kumar Jain Assumes Leadership Role at IRCTC

Sanjay Kumar Jain Assumes Leadership Role at IRCTC

By Author

Published on February 19, 2024

In a significant move for the Indian Railway Catering and Tourism Corporation Ltd (IRCTC), Mr. Sanjay Kumar Jain, a seasoned Indian Railway Traffic Services (IRTS) Officer of the 1990 batch, has taken on the key position of Chairman & Managing Director. With a career spanning over three decades, Mr. Jain brings a wealth of experience and a proven track record of exemplary leadership within the Ministry of Railways and public sector undertakings (PSUs).

Mr. Jain's journey reflects his dynamic leadership and expertise in policy formulation, commercial ventures, and developmental initiatives across diverse government sectors. As a qualified Chartered Accountant (CA), he has made significant contributions in pivotal roles such as Principal Chief Commercial Manager at Northern Railway, Group General Manager (North Zone) at IRCTC, and Divisional Railway Manager at Mumbai Central Railway.

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During his tenure at IRCTC, Mr. Jain spearheaded groundbreaking initiatives that redefined luxury travel experiences, including enhancing the Maharajas’ Express and introducing India’s first ‘Executive Lounge’ at New Delhi Railway Station. Under his leadership, the tourism business of IRCTC in the North Zone witnessed exponential growth, reflecting his strategic vision and innovative marketing approaches.

As Divisional Railway Manager in Mumbai, Mr. Jain demonstrated exceptional leadership in managing one of the largest suburban railway networks, catering to millions of commuters daily. His commitment to cleanliness and heritage conservation was exemplified by initiatives like the Swachhata Mission and the restoration of Mumbai’s Byculla Railway Station, recognized with prestigious awards including UNESCO’s Asia Pacific Cultural Heritage Award.

Mr. Jain's tenure was also marked by initiatives promoting gender equality and environmental sustainability, such as establishing the first all-women-run railway station at Matunga, Mumbai, and launching the “Muck Special” train for garbage collection along railway lines. His focus on passenger amenities and sustainable development reflects his commitment to enhancing the overall railway experience while ensuring environmental stewardship.

Mr. Jain’s contributions have been duly acknowledged by the Ministry of Railways, with prestigious awards including the Minister of Railways Award for Meritorious Services, underscoring his dedication and impact on the railway ecosystem.

As Mr. Sanjay Kumar Jain assumes this pivotal role at IRCTC, his extensive experience and visionary leadership are poised to drive the corporation towards greater heights of success, further enriching the travel experiences of millions of passengers across the country.


Roseate House New Delhi Appoints Shreyash Dwivedi as Director of Food & Beverage

Roseate House New Delhi Appoints Shreyash Dwivedi as Director of Food & Beverage

By Hariharan U

Published on July 18, 2026

Roseate House New Delhi Aerocity has announced the appointment of Shreyash Dwivedi as Director of Food & Beverage, strengthening its leadership team with an experienced hospitality professional known for driving operational excellence, guest experience, and revenue growth across luxury and upscale hotel environments.

With over a decade of experience in food and beverage management, Dwivedi brings expertise in restaurant operations, team leadership, menu engineering, cost control, service excellence, and strategic F&B planning.

Prior to joining Roseate House New Delhi, Dwivedi served as Food & Beverage Manager (HOD) at Hyatt Regency Gurgaon, overseeing operations at the 451-key luxury hotel. His career journey includes leadership roles with some of India’s leading hospitality brands, including The St. Regis Mumbai, The Leela Palace Chennai, Taj Hotels, Marriott International, and Novotel Hotels.

During his tenure as Food & Beverage Manager at The St. Regis Mumbai, Dwivedi contributed to strengthening the hotel’s F&B operations while achieving significant revenue and guest engagement milestones across outlets. He also played an important role in the pre-opening and operational success of multiple dining concepts.

At The Leela Palace Chennai, where he served as Assistant Food & Beverage Manager, he supported the growth of the hotel’s culinary and dining experiences, including award-winning outlets recognised at the Times Food & Nightlife Awards.

Dwivedi began his hospitality career through the Taj Management Trainee Program (TMTP), gaining experience across multiple luxury properties including Taj Krishna Hyderabad and Taj Corporate Office, Mumbai. He has also worked with Courtyard & Fairfield by Marriott ORR Bengaluru and Sofitel Dubai JBR during his professional journey.

A graduate of the Institute of Hotel Management, Bangalore, Dwivedi holds a WSET Level 2 Award in Wines & Spirits from Wine & Spirit Education Trust, London. He is also certified as a Food Safety Supervisor by FSSAI & FOSTAC and has completed various leadership and hospitality training programmes.

Throughout his career, Dwivedi has received several industry recognitions, including the People & Judge’s Choice – HCP F&B Leader Award 2025. He has also been recognised for driving strong revenue performance, enhancing guest satisfaction scores, and contributing to award-winning restaurant concepts.

In his new role at Roseate House New Delhi Aerocity, Dwivedi will focus on enhancing the hotel’s food and beverage offerings, strengthening guest experiences, developing innovative dining concepts, and leading teams towards operational and commercial excellence.

With his extensive experience across luxury hospitality brands and a strong understanding of evolving guest expectations, Shreyash Dwivedi is positioned to further elevate Roseate House New Delhi’s F&B journey


Black Rock Hotels & Resorts Promotes Narendra Saini as Operations Manager

Black Rock Hotels & Resorts Promotes Narendra Saini as Operations Manager

By Manu Vardhan Kannan

Published on July 17, 2026

Black Rock Hotels & Resorts has promoted Narendra Saini to the position of Operations Manager, recognising his contribution to the company and his successful tenure as Director – Food & Beverage at Ananta Spa & Resort Jaipur.

As part of his new responsibilities, Saini will lead operations at Pushkara Resort & Spa, Pushkar, one of the flagship properties in the group's expanding hospitality portfolio. He will oversee overall resort operations, guest experience, team leadership, financial performance, operational excellence and the implementation of the company's service standards across the property.

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The promotion reflects Black Rock Hotels & Resorts' continued focus on recognising internal talent and creating leadership opportunities for high-performing professionals. During his journey with the organisation, Saini has consistently demonstrated strong operational expertise, leadership skills and a guest-first approach, making him well suited for this expanded role.

Commenting on the appointment, Anshul Bhargava, Founder & Chairman of Black Rock Hotels & Resorts, said:

"At Black Rock, we firmly believe that leadership is built through dedication, performance, and the ability to inspire teams. Narendra's journey within the organization is a reflection of our people-first culture and our commitment to nurturing talent from within. We are confident that his experience and passion for hospitality will further strengthen Pushkara Resort & Spa and contribute meaningfully to the continued growth of the group."

Black Rock Hotels & Resorts continues to strengthen leadership across its portfolio by investing in talent development. The company remains focused on building a hospitality platform driven by operational excellence, exceptional guest experiences and long-term career growth for its people.


Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

By Manu Vardhan Kannan

Published on July 16, 2026

Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.

An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.

He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.

In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.

Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.

With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.

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