Sanjay Kumar Jain Assumes Leadership Role at IRCTC

Sanjay Kumar Jain Assumes Leadership Role at IRCTC

By Author

Published on February 19, 2024

In a significant move for the Indian Railway Catering and Tourism Corporation Ltd (IRCTC), Mr. Sanjay Kumar Jain, a seasoned Indian Railway Traffic Services (IRTS) Officer of the 1990 batch, has taken on the key position of Chairman & Managing Director. With a career spanning over three decades, Mr. Jain brings a wealth of experience and a proven track record of exemplary leadership within the Ministry of Railways and public sector undertakings (PSUs).

Mr. Jain's journey reflects his dynamic leadership and expertise in policy formulation, commercial ventures, and developmental initiatives across diverse government sectors. As a qualified Chartered Accountant (CA), he has made significant contributions in pivotal roles such as Principal Chief Commercial Manager at Northern Railway, Group General Manager (North Zone) at IRCTC, and Divisional Railway Manager at Mumbai Central Railway.

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During his tenure at IRCTC, Mr. Jain spearheaded groundbreaking initiatives that redefined luxury travel experiences, including enhancing the Maharajas’ Express and introducing India’s first ‘Executive Lounge’ at New Delhi Railway Station. Under his leadership, the tourism business of IRCTC in the North Zone witnessed exponential growth, reflecting his strategic vision and innovative marketing approaches.

As Divisional Railway Manager in Mumbai, Mr. Jain demonstrated exceptional leadership in managing one of the largest suburban railway networks, catering to millions of commuters daily. His commitment to cleanliness and heritage conservation was exemplified by initiatives like the Swachhata Mission and the restoration of Mumbai’s Byculla Railway Station, recognized with prestigious awards including UNESCO’s Asia Pacific Cultural Heritage Award.

Mr. Jain's tenure was also marked by initiatives promoting gender equality and environmental sustainability, such as establishing the first all-women-run railway station at Matunga, Mumbai, and launching the “Muck Special” train for garbage collection along railway lines. His focus on passenger amenities and sustainable development reflects his commitment to enhancing the overall railway experience while ensuring environmental stewardship.

Mr. Jain’s contributions have been duly acknowledged by the Ministry of Railways, with prestigious awards including the Minister of Railways Award for Meritorious Services, underscoring his dedication and impact on the railway ecosystem.

As Mr. Sanjay Kumar Jain assumes this pivotal role at IRCTC, his extensive experience and visionary leadership are poised to drive the corporation towards greater heights of success, further enriching the travel experiences of millions of passengers across the country.


Shivneet Pohoja Appointed Executive Chef of ITC Maurya

Shivneet Pohoja Appointed Executive Chef of ITC Maurya

By Nishang Narayan

Published on July 27, 2024

ITC Maurya proudly announces the appointment of Shivneet Pohoja as its Executive Chef. With a distinguished career spanning over two decades at ITC Hotels, Pohoja is set to elevate the hotel's culinary experiences to new heights.

A Culinary Maestro

Pohoja's illustrious career includes managing a portfolio of award-winning food and beverage outlets and bespoke banqueting. As an alumnus of the ITC Hospitality Management Institute, he has honed his skills across various acclaimed dining destinations in India, including Yi Jing, Pavilion, Ottimo at West View, and Peshawri. His specialization in sustainable Indian cuisine, including farm-to-fork and plant-based options, will bring a fresh perspective to ITC Maurya.

Elevating Dining Experiences

In his new role, Pohoja will lead a team dedicated to curating exquisite menus that celebrate indigenous cooking techniques while integrating global influences. His focus will be on enhancing ITC Maurya's dining offerings, ensuring that they continue to set the benchmark for luxury dining in the region.

A Vision for Excellence

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Amaan R Kidwai, Area Manager Luxury Hotels (North) and General Manager of ITC Maurya, expressed enthusiasm about Pohoja's return. "We are thrilled to welcome Chef Shivneet Pohoja back to ITC Maurya. His exceptional culinary talent and unwavering commitment to excellence perfectly align with our ethos of delivering consistent gastronomic experiences. Under his leadership, we are confident that ITC Maurya will continue to set the standard for culinary excellence in the region."

With Pohoja at the helm, ITC Maurya is poised to continue its tradition of culinary excellence, offering guests a unique and memorable dining experience.


Hyatt Regency Delhi Appoints Daniel Dolatre as New General Manager

Hyatt Regency Delhi Appoints Daniel Dolatre as New General Manager

By Nishang Narayan

Published on July 26, 2024

Hyatt Regency Delhi is pleased to announce the appointment of Daniel Dolatre as its new General Manager. Dolatre, a seasoned hospitality professional with over thirty years of experience, will oversee both strategic and tactical growth initiatives at the hotel.

A Wealth of Experience

Dolatre brings a diverse background to Hyatt Regency Delhi, having previously held general manager positions in South America and Europe. His career began in human resources, which helped him build strong interpersonal connections. He later transitioned to his true passion, food and beverage, where he developed a deep understanding of exceptional service and guest satisfaction.

Commitment to Excellence

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"I am thrilled to join the esteemed team at Hyatt Regency Delhi," Dolatre said. "With its rich history and commitment to excellence, I look forward to leveraging my global experience to elevate guest experiences and drive innovative growth."

Dolatre is known for his ability to develop highly motivated teams and his dedication to delivering remarkable guest experiences. His leadership philosophy, "To be of service to those who surround me," reflects his commitment to hospitality and team empowerment.

About Hyatt Regency Delhi

Located in the city’s central business district, Hyatt Regency Delhi is a luxurious business hotel just 20 minutes from Indira Gandhi International Airport. The hotel, situated on the outer ring road, is close to embassies, government offices, and corporate headquarters in Delhi and Gurgaon. It boasts 479 rooms and suites, all equipped with modern amenities and offering panoramic city views and landscaped gardens. Guests can enjoy a variety of dining options at the hotel’s award-winning restaurants, including Café, The China Kitchen, La Piazza, Syrah, TK’s Oriental Grill, Polo Lounge, and Sidewalk, the pastry shop.

With Dolatre at the helm, Hyatt Regency Delhi is set to continue its tradition of excellence and innovation in hospitality.


Reuben Kataria Appointed GM at The Ritz-Carlton, Bangalore

Reuben Kataria Appointed GM at The Ritz-Carlton, Bangalore

By Nithyakala Neelakandan

Published on July 25, 2024

The Ritz-Carlton, Bangalore has appointed Reuben Kataria as its new General Manager. Known for his extensive experience and passion for luxury hospitality, Kataria is set to lead the hotel with a focus on exceptional guest experiences and service excellence.

Kataria’s career in the luxury hospitality industry is marked by his commitment to excellence and a deep understanding of the guest experience. He has held leadership positions at renowned brands such as The Oberoi, JW Marriott, and Four Seasons. In his recent role as General Manager at Four Seasons Hotel in Bengaluru, he demonstrated his ability to enhance the guest experience through exceptional service and meticulous attention to detail.

“At The Ritz-Carlton, we believe in the power of genuine hospitality and personalized service. Our goal is to create an environment where every guest feels valued and cherished,” Mr. Kataria states. “Luxury is not just about opulence; it’s about the emotional connection we create with our guests, leaving them with unforgettable memories,” he added.

Kataria's approach aligns perfectly with The Ritz-Carlton's legendary service standards, focusing on building a sense of community among guests and staff. “Success is a collective journey. When our team is inspired, and our guests are delighted, we achieve something truly extraordinary,” he added.

Besides his professional achievements, Kataria is an avid photographer with a keen interest in wildlife. He also enjoys cooking, traveling, and spending quality time with his family.

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