Sanjay Kumar Jain Assumes Leadership Role at IRCTC

Sanjay Kumar Jain Assumes Leadership Role at IRCTC

By Author

Published on February 19, 2024

In a significant move for the Indian Railway Catering and Tourism Corporation Ltd (IRCTC), Mr. Sanjay Kumar Jain, a seasoned Indian Railway Traffic Services (IRTS) Officer of the 1990 batch, has taken on the key position of Chairman & Managing Director. With a career spanning over three decades, Mr. Jain brings a wealth of experience and a proven track record of exemplary leadership within the Ministry of Railways and public sector undertakings (PSUs).

Mr. Jain's journey reflects his dynamic leadership and expertise in policy formulation, commercial ventures, and developmental initiatives across diverse government sectors. As a qualified Chartered Accountant (CA), he has made significant contributions in pivotal roles such as Principal Chief Commercial Manager at Northern Railway, Group General Manager (North Zone) at IRCTC, and Divisional Railway Manager at Mumbai Central Railway.

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During his tenure at IRCTC, Mr. Jain spearheaded groundbreaking initiatives that redefined luxury travel experiences, including enhancing the Maharajas’ Express and introducing India’s first ‘Executive Lounge’ at New Delhi Railway Station. Under his leadership, the tourism business of IRCTC in the North Zone witnessed exponential growth, reflecting his strategic vision and innovative marketing approaches.

As Divisional Railway Manager in Mumbai, Mr. Jain demonstrated exceptional leadership in managing one of the largest suburban railway networks, catering to millions of commuters daily. His commitment to cleanliness and heritage conservation was exemplified by initiatives like the Swachhata Mission and the restoration of Mumbai’s Byculla Railway Station, recognized with prestigious awards including UNESCO’s Asia Pacific Cultural Heritage Award.

Mr. Jain's tenure was also marked by initiatives promoting gender equality and environmental sustainability, such as establishing the first all-women-run railway station at Matunga, Mumbai, and launching the “Muck Special” train for garbage collection along railway lines. His focus on passenger amenities and sustainable development reflects his commitment to enhancing the overall railway experience while ensuring environmental stewardship.

Mr. Jain’s contributions have been duly acknowledged by the Ministry of Railways, with prestigious awards including the Minister of Railways Award for Meritorious Services, underscoring his dedication and impact on the railway ecosystem.

As Mr. Sanjay Kumar Jain assumes this pivotal role at IRCTC, his extensive experience and visionary leadership are poised to drive the corporation towards greater heights of success, further enriching the travel experiences of millions of passengers across the country.


Novotel Hyderabad Airport Appoints Sushil Kumar as Director of Engineering

Novotel Hyderabad Airport Appoints Sushil Kumar as Director of Engineering

By Hariharan U

Published on January 3, 2026

Novotel Hyderabad Airport has announced the appointment of Sushil Kumar as its new director of engineering. In his role, Kumar will be responsible for overall property maintenance, ensuring that the hotel’s infrastructure, utilities, and critical systems operate smoothly and efficiently at all times.

With over 13 years of experience in the hospitality industry, Kumar brings strong technical knowledge, project management expertise, and a hands-on approach to operational excellence. He will lead the engineering team with a focus on strengthening preventive maintenance, improving safety standards, and supporting the hotel’s sustainability goals through better energy management and efficient use of resources.

His responsibilities will also include coordinating renovation and upgrade projects, ensuring statutory compliance, and maintaining a safe and well-functioning environment that enhances overall guest experience.

Kumar has previously held key engineering roles with leading hospitality brands, including Hilton and IHCL (Taj Hotels). During his career, he has successfully managed large-scale renovation programmes, major utility upgrades, and sustainability initiatives, while building expertise across HVAC and electrical systems, fire and life safety, CAPEX planning, energy management, and complex project execution.

Commenting on his appointment, Kumar said, “I am excited to join Novotel Hyderabad Airport and contribute to a property that is known for its high operational standards and commitment to guest experience. My focus will be on strengthening engineering systems, driving safety and sustainability, and supporting the hotel’s growth through efficient and future-forward infrastructure management.”

Welcoming him to the team, Sukhbir Singh, General Manager, Novotel Hyderabad Airport, stated, “We are pleased to have Sushil join the NHA family. He brings a depth of experience that will significantly bolster our engineering function. His proven ability to manage complex projects and build high-performing teams will be a strong asset as we continue to enhance the hotel’s infrastructure and overall operational capabilities.”


Fairfield by Marriott Andheri West Appoints Abhimanyu Singh Yadav as Engineering Manager

Fairfield by Marriott Andheri West Appoints Abhimanyu Singh Yadav as Engineering Manager

By Manu Vardhan Kannan

Published on January 3, 2026

Fairfield by Marriott Andheri West has announced the appointment of Abhimanyu Singh Yadav as its Engineering Manager. In his new role, Yadav will lead the hotel’s engineering, facilities and sustainability operations, ensuring that all technical systems function seamlessly to support guest comfort and smooth hotel operations.

With over six years of experience in the hospitality industry, Yadav brings strong expertise in engineering leadership and infrastructure management. He has previously worked with reputed hotel brands including Fairmont Udaipur Palace, The Westin Goa and Della Adventure & Resorts Pvt Ltd. His professional journey reflects a solid understanding of hotel engineering systems, preventive maintenance practices and energy-efficient operations.

At Fairfield by Marriott Andheri West, Yadav will be responsible for overseeing advanced energy management, preventive maintenance programmes and the adoption of next-generation building technologies. His appointment comes at a time when reliable, intelligent and sustainable infrastructure plays a critical role in delivering consistent guest experiences and long-term operational resilience.

Commenting on the appointment, Imran Khan, Hotel Manager at Fairfield by Marriott Andheri West, highlighted the importance of strong engineering leadership in hospitality operations. “Great engineering is often invisible, until it isn’t. With Abhimanyu leading our team, we are reaffirming our commitment to ensuring our guests' comfort, safety, and seamless experience is never compromised. His focus on proactive care and sustainable innovation reflects our commitment to both our guests and our community,” he said.

With this appointment, Fairfield by Marriott Andheri West continues to strengthen its leadership team, reinforcing its commitment to operational excellence, sustainability and guest-centric hospitality.


Crowne Plaza Kochi Appoints Mittu V Alex as Front Office Manager

Crowne Plaza Kochi Appoints Mittu V Alex as Front Office Manager

By Hariharan U

Published on January 2, 2026

Crowne Plaza Kochi has appointed Mittu V Alex as its new front office manager, reinforcing the hotel’s focus on delivering exceptional guest experiences. In his role, Alex will oversee all front office operations, ensuring smooth service while maintaining the hotel’s high hospitality standards.

Alex brings extensive experience in hospitality, having previously worked at Hilton Trivandrum and gained exposure with respected international brands including IHG Hotels, Marriott Hotels, Raintree Hotel, and Radisson Hotels. This diverse background has equipped him with strong expertise in operational efficiency, service excellence, and guest engagement.

Recognised for his customer-centric approach, Alex believes the front office is the heart of the guest journey, shaping first impressions and creating lasting memories.

Dinesh Rai, General Manager of Crowne Plaza Kochi, commented, “We are pleased to welcome Mittu Alex to our family. His extensive experience with leading hospitality brands and guest-focused approach make him a valuable addition. We are confident his leadership will further enhance our guest experience and strengthen our Guest Love scores.”

Alex joins at a time when the hotel continues to achieve high guest satisfaction, reflecting its commitment to personalised service and meaningful connections.

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