Sanjay Kumar Jain Assumes Leadership Role at IRCTC

Sanjay Kumar Jain Assumes Leadership Role at IRCTC

By Author

Published on February 19, 2024

In a significant move for the Indian Railway Catering and Tourism Corporation Ltd (IRCTC), Mr. Sanjay Kumar Jain, a seasoned Indian Railway Traffic Services (IRTS) Officer of the 1990 batch, has taken on the key position of Chairman & Managing Director. With a career spanning over three decades, Mr. Jain brings a wealth of experience and a proven track record of exemplary leadership within the Ministry of Railways and public sector undertakings (PSUs).

Mr. Jain's journey reflects his dynamic leadership and expertise in policy formulation, commercial ventures, and developmental initiatives across diverse government sectors. As a qualified Chartered Accountant (CA), he has made significant contributions in pivotal roles such as Principal Chief Commercial Manager at Northern Railway, Group General Manager (North Zone) at IRCTC, and Divisional Railway Manager at Mumbai Central Railway.

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During his tenure at IRCTC, Mr. Jain spearheaded groundbreaking initiatives that redefined luxury travel experiences, including enhancing the Maharajas’ Express and introducing India’s first ‘Executive Lounge’ at New Delhi Railway Station. Under his leadership, the tourism business of IRCTC in the North Zone witnessed exponential growth, reflecting his strategic vision and innovative marketing approaches.

As Divisional Railway Manager in Mumbai, Mr. Jain demonstrated exceptional leadership in managing one of the largest suburban railway networks, catering to millions of commuters daily. His commitment to cleanliness and heritage conservation was exemplified by initiatives like the Swachhata Mission and the restoration of Mumbai’s Byculla Railway Station, recognized with prestigious awards including UNESCO’s Asia Pacific Cultural Heritage Award.

Mr. Jain's tenure was also marked by initiatives promoting gender equality and environmental sustainability, such as establishing the first all-women-run railway station at Matunga, Mumbai, and launching the “Muck Special” train for garbage collection along railway lines. His focus on passenger amenities and sustainable development reflects his commitment to enhancing the overall railway experience while ensuring environmental stewardship.

Mr. Jain’s contributions have been duly acknowledged by the Ministry of Railways, with prestigious awards including the Minister of Railways Award for Meritorious Services, underscoring his dedication and impact on the railway ecosystem.

As Mr. Sanjay Kumar Jain assumes this pivotal role at IRCTC, his extensive experience and visionary leadership are poised to drive the corporation towards greater heights of success, further enriching the travel experiences of millions of passengers across the country.


Holiday Inn Bengaluru Racecourse & Holiday Inn Express OMR Appoint Karen Martin as Cluster Assistant Marketing Manager

Holiday Inn Bengaluru Racecourse & Holiday Inn Express OMR Appoint Karen Martin as Cluster Assistant Marketing Manager

By Manu Vardhan Kannan

Published on January 28, 2026

Holiday Inn Bengaluru Racecourse and Holiday Inn Express OMR, part of IHG Hotels & Resorts, have announced the appointment of Karen Martin as Cluster Assistant Marketing Manager, effective January, 2026. In her new role, Karen will oversee brand management and integrated marketing communications, playing a key role in supporting the hotels’ strategic objectives and strengthening their market presence.

Karen brings over six years of experience across public relations, marketing communications and the hospitality sector. Her background reflects a strong understanding of brand storytelling, consumer engagement and integrated campaign execution. She has worked extensively on developing purposeful narratives, driving brand visibility and delivering marketing initiatives aligned with both business and brand goals.

Her career in marketing communications has been shaped by a strategic mindset combined with hands-on experience across traditional and digital platforms, allowing her to navigate evolving communication channels with clarity and consistency.

Speaking on the appointment, Shiv Bose, General Manager, Holiday Inn Bengaluru Racecourse & Raphael Rodrigues, General Manager of Holiday Inn Express OMR said, “We are delighted to welcome Karen to the team. Her zeal for marketing will augur well with the hotels objectives to juxtapose branded offerings with sensory style statements and make hospitality relevant for our guests”.

Commenting on her appointment, Karen said, “I’m excited to take on this role. The brand’s focus on people, purpose, and guest experience strongly resonates with me. I look forward to contributing to impactful marketing initiatives that strengthen brand presence and support the hotels continued growth.”


Shilton Hospitality Appoints Antony Rohan Parish as Corporate Chef for Watson’s Cantina

Shilton Hospitality Appoints Antony Rohan Parish as Corporate Chef for Watson’s Cantina

By Hariharan U

Published on January 27, 2026

Shilton Hospitality has announced the appointment of Antony Rohan Parish as corporate chef for its Watson’s Cantina brand, marking a strategic move to strengthen the brand’s culinary direction and operational consistency across outlets.

In his new role, Parish will lead Watson’s Cantina’s overall culinary strategy, with a focus on menu development, brand consistency, kitchen efficiency and guest-centric dining experiences. A key part of his mandate includes the creation of an authentic yet contemporary Latin American–inspired menu, aimed at further reinforcing the brand’s culinary identity.

Parish brings with him over 28 years of experience across hospitality, corporate food operations and international cruise lines. His career spans senior leadership roles in diverse environments, where he has overseen high-volume kitchens, multi-unit operations and large culinary teams.

His professional journey includes roles such as vice president – operations at Trip Villas International Pvt. Ltd., corporate chef at MRG Group, and senior sous chef with Carnival Cruise Inc., Miami. Across these positions, Parish has built a reputation for operational discipline, culinary innovation and team leadership.

Commenting on his appointment, Antony Rohan Parish said, “I am excited to join Shilton Hospitality and take on the responsibility of shaping Watson’s Cantina’s culinary journey. I look forward to working closely with the teams to build a strong, consistent and guest-focused food experience that supports the brand’s growth and vision.”

The appointment is expected to support Watson’s Cantina’s expansion plans while ensuring a cohesive dining experience rooted in bold flavours and contemporary Latin American influences


J. Innocent Divya Appointed Commissioner of Tamil Nadu Tourism and MD of TTDC

J. Innocent Divya Appointed Commissioner of Tamil Nadu Tourism and MD of TTDC

By Hariharan U

Published on January 26, 2026

Tmt. J. Innocent Divya, IAS, has been appointed as the new Commissioner of Tamil Nadu Tourism and Managing Director of the Tamil Nadu Tourism Development Corporation (TTDC), marking an important leadership transition for the state’s tourism sector.

Prior to taking charge of tourism, J. Innocent Divya served as Commissioner of Technical Education, where she played a key role in policy execution, institutional strengthening and administrative reforms. Her tenure in the education department was marked by a focus on governance efficiency and system-level improvements.

With her experience across public administration and policy implementation, the appointment is expected to bring a renewed strategic approach to tourism development in Tamil Nadu. The state’s tourism ecosystem, which spans heritage, culture, coastal destinations and emerging experiential travel, stands to benefit from a leadership focus on innovation, infrastructure coordination and visitor-centric initiatives.

As Commissioner and MD of TTDC, J. Innocent Divya will oversee tourism promotion, destination development and operational initiatives aimed at enhancing Tamil Nadu’s position as one of India’s leading tourism destinations. Her administrative background is also expected to support stronger inter-departmental coordination and sustainable growth of the sector.

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