Sanjay Kumar Jain Assumes Leadership Role at IRCTC

Sanjay Kumar Jain Assumes Leadership Role at IRCTC

By Author

Published on February 19, 2024

In a significant move for the Indian Railway Catering and Tourism Corporation Ltd (IRCTC), Mr. Sanjay Kumar Jain, a seasoned Indian Railway Traffic Services (IRTS) Officer of the 1990 batch, has taken on the key position of Chairman & Managing Director. With a career spanning over three decades, Mr. Jain brings a wealth of experience and a proven track record of exemplary leadership within the Ministry of Railways and public sector undertakings (PSUs).

Mr. Jain's journey reflects his dynamic leadership and expertise in policy formulation, commercial ventures, and developmental initiatives across diverse government sectors. As a qualified Chartered Accountant (CA), he has made significant contributions in pivotal roles such as Principal Chief Commercial Manager at Northern Railway, Group General Manager (North Zone) at IRCTC, and Divisional Railway Manager at Mumbai Central Railway.

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During his tenure at IRCTC, Mr. Jain spearheaded groundbreaking initiatives that redefined luxury travel experiences, including enhancing the Maharajas’ Express and introducing India’s first ‘Executive Lounge’ at New Delhi Railway Station. Under his leadership, the tourism business of IRCTC in the North Zone witnessed exponential growth, reflecting his strategic vision and innovative marketing approaches.

As Divisional Railway Manager in Mumbai, Mr. Jain demonstrated exceptional leadership in managing one of the largest suburban railway networks, catering to millions of commuters daily. His commitment to cleanliness and heritage conservation was exemplified by initiatives like the Swachhata Mission and the restoration of Mumbai’s Byculla Railway Station, recognized with prestigious awards including UNESCO’s Asia Pacific Cultural Heritage Award.

Mr. Jain's tenure was also marked by initiatives promoting gender equality and environmental sustainability, such as establishing the first all-women-run railway station at Matunga, Mumbai, and launching the “Muck Special” train for garbage collection along railway lines. His focus on passenger amenities and sustainable development reflects his commitment to enhancing the overall railway experience while ensuring environmental stewardship.

Mr. Jain’s contributions have been duly acknowledged by the Ministry of Railways, with prestigious awards including the Minister of Railways Award for Meritorious Services, underscoring his dedication and impact on the railway ecosystem.

As Mr. Sanjay Kumar Jain assumes this pivotal role at IRCTC, his extensive experience and visionary leadership are poised to drive the corporation towards greater heights of success, further enriching the travel experiences of millions of passengers across the country.


Bharat Malhotra Joins Diamond Lords Plaza, Nepalgunj, as General Manager

Bharat Malhotra Joins Diamond Lords Plaza, Nepalgunj, as General Manager

By Author

Published on January 24, 2025

Diamond Lords Plaza, Nepalgunj, a leading destination for business and leisure travelers, has announced the appointment of Bharat Malhotra as its new General Manager. With over 16 years of extensive experience in the hospitality and tourism industry, Malhotra is set to bring a wealth of knowledge and a proven track record of operational excellence to the hotel.

Malhotra holds a Bachelor of Science degree in Hospitality & Hotel Administration from IHM Srinagar. His career has been marked by a commitment to guest satisfaction, innovation in operations, and a drive for excellence. In his new role, he will focus on enhancing guest experiences and driving the hotel's business strategy to new heights.

“We are delighted to welcome Malhotra as our new General Manager,” said Shailej Teri, Assistant Vice President for the Nepal region. “His expertise and leadership will undoubtedly reinforce the hotel's position as one of the finest in the country.”

Malhotra expressed his excitement about the new role, stating, “It is a privilege to join Diamond Lords Plaza as General Manager. I look forward to working with the talented team to deliver exceptional guest experiences and uphold the hotel's legacy of excellence.”

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Diamond Lords Plaza is renowned for its luxurious rooms and suites, spacious accommodations, and a multi-cuisine restaurant offering delectable dishes. The hotel’s strategic location and commitment to service have made it a preferred choice for travelers seeking unmatched comfort and quality in Nepalgunj.

Under Malhotra’s leadership, the hotel aims to further strengthen its reputation as a premier destination in the region, continuing to set benchmarks in hospitality.

For more updates on hospitality industry appointments and news, stay tuned to Hospitality News.


Wyndham Hotels & Resorts Appoints Rahool Macarius as Market Managing Director for Eurasia

Wyndham Hotels & Resorts Appoints Rahool Macarius as Market Managing Director for Eurasia

By Manu Vardhan Kannan

Published on January 24, 2025

Wyndham Hotels & Resorts, the world’s largest hotel franchising company, has announced the appointment of Rahool Macarius as the Market Managing Director for Eurasia. This strategic move reflects Wyndham's commitment to expanding its presence in one of the most dynamic hospitality markets, with the Indian industry alone expected to surpass $281 billion by 2025.

Rahool Macarius, a seasoned hospitality leader with over 25 years of experience, is returning to Wyndham after serving as the Director of Commercial for the region. His expertise spans financial management, operational excellence, and stakeholder engagement, honed through leadership roles at prominent hotel groups.

In his new role, Rahool will oversee operations across India, Nepal, Sri Lanka, Bangladesh, Bhutan, and the Maldives, spearheading efforts to grow Wyndham's diverse portfolio of 25 brands. With over 60 operational hotels in India and plans to expand by at least 25% within the next 18 months, Rahool is tasked with driving market penetration and aligning new property developments with Wyndham's ambitious growth strategy.

Dimitris Manikis, President of EMEA at Wyndham Hotels & Resorts, expressed his enthusiasm about Rahool's return, stating, “We are thrilled to welcome Rahool back to the Wyndham family. His deep appreciation for our signature Count on Me Service culture and vast expertise in both commercial and operational aspects make him the ideal leader for the Eurasia market. This region is a key priority for Wyndham, driven by a burgeoning middle class, diverse cultural landscapes, and an increasingly travel-savvy population. Rahool’s leadership will undoubtedly enhance guest experiences and strengthen our value for partners.”

Sharing his excitement, Rahool Macarius said, “It’s an honor to rejoin Wyndham at such an exciting time. With an owner-first philosophy guiding us, I’m looking forward to collaborating with our teams, owners, and partners to solidify Wyndham’s presence in Eurasia. Together, we’ll leverage the Wyndham Advantage to deliver exceptional guest experiences and create value for all stakeholders.”

About Wyndham Hotels & Resorts 

Wyndham Hotels & Resorts operates a global portfolio of 9,200 hotels across 95 countries, offering a range of economy to midscale options through brands like Ramada®, Days Inn®, La Quinta®, and Super 8®. With sustainability, innovation, and guest satisfaction at the forefront, Wyndham aims to reinforce its leadership in the Eurasian hospitality sector under Rahool’s guidance.


Fahim Sande Promoted to Director of Events at Hyatt Regency Pune

Fahim Sande Promoted to Director of Events at Hyatt Regency Pune

By Manu Vardhan Kannan

Published on January 24, 2025

Hyatt Regency Pune Viman Nagar proudly announces the promotion of Fahim Sande to the role of Director of Events. With more than eight years of experience in the hospitality sector, Mr. Sande is set to bring a wealth of knowledge and strategic insights to his new position.

As Director of Events, Mr. Sande will oversee the hotel’s event operations, including the planning and execution of conferences, weddings, and social gatherings. Leading the events team, he will ensure flawless coordination across departments to deliver unparalleled client experiences. His role also involves formulating strategies to maximize revenue, managing vendor relations, and promoting the hotel’s event spaces to attract a wide-ranging clientele.

Beyond event execution, Mr. Sande will focus on financial planning, budgeting, and introducing innovative service enhancements. By leveraging client feedback and staying attuned to industry trends, he aims to solidify Hyatt Regency Pune’s standing as a premier venue for exceptional events.

Expressing confidence in his leadership, Mr. Ramandeep Marwah, General Manager of Hyatt Regency Pune, stated, “Fahim has been an integral part of the team, showcasing remarkable leadership and a strategic vision for growth. His commitment to excellence and innovative approach make him the ideal candidate to elevate our event operations and set new benchmarks in the industry.”

Hyatt Regency Pune congratulates Fahim Sande on this well-deserved promotion and eagerly anticipates his contributions to the hotel’s continued success in the events domain.

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