Saudia Named World’s Most Improved Airline for 2024

Saudia Named World’s Most Improved Airline for 2024

By Nithyakala Neelakandan

Published on July 2, 2024

Saudia, the national carrier of Saudi Arabia, has been honored as the “World’s Most Improved Airline” and topped the list for Best Economy Class Airline Catering at the 2024 Skytrax World Airline Awards. Skytrax, an international air transport rating organization, hosts this prestigious event, which is based on an extensive global customer satisfaction survey covering over 375 airlines worldwide.

This accolade marks the third time Saudia has been recognized as the world’s most improved airline, highlighting its impressive progress over the past seven years. The airline has soared in the rankings from 82nd place in 2017 to 23rd in 2023, and now 20th in 2024. This remarkable achievement is largely credited to Saudia’s ‘SHINE’ transformation program, which focuses on enhancing the guest experience, optimizing operational efficiency, and upgrading its services and products.

Saudia’s commitment to innovation and digital transformation has propelled the airline into the top 10 globally for On-Time Performance (OTP) throughout 2023, maintaining this position for six consecutive months. By May 2024, Saudia achieved top five status for arrival OTP and was ranked first globally for departure OTP.

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Engr. Ibrahim Al-Omar, Director General of Saudia Group, emphasized the significance of these awards, stating, “These awards reaffirm Saudia’s dedication to excellence and our commitment to achieving the objectives of the National Strategy for Transport and Logistics Services. By adhering to the highest quality standards in the aviation industry, we are continuously prioritizing service innovation, enhancing the guest experience, and optimizing operational efficiency.”

Edward Plaisted, CEO of Skytrax, also congratulated Saudia, stating, “We congratulate Saudia on this fabulous achievement and remarkable success. To be recognised for change and quality improvement is a testament to the hard work by the management and staff at Saudia, and this recognition should be a source of pride.” This recognition underscores Saudia's clear strategic direction and future trajectory, evidenced by recent significant agreements with Boeing and Airbus to acquire 154 new aircraft. Additionally, Saudia is extensively upgrading its cabins, introducing new seats in both guest and business classes, high-speed in-flight internet, and state-of-the-art entertainment screens.

Saudia’s continued dedication to excellence has solidified its position as a leading global connector, bridging the world to the Kingdom of Saudi Arabia and serving diverse sectors, including business, tourism, entertainment, sports, Hajj, and Umrah. 


Ras Al Khaimah Launches Tourism Excellence Awards to Honour Hospitality Trailblazers

Ras Al Khaimah Launches Tourism Excellence Awards to Honour Hospitality Trailblazers

By Nishang Narayan

Published on May 31, 2025

Ras Al Khaimah Tourism Development Authority (RAKTDA) made a landmark move in the Emirate’s hospitality journey with the debut of the Tourism Excellence Awards, a prestigious platform honouring those transforming Ras Al Khaimah into one of the world’s fastest-growing travel destinations.

Held under the patronage of His Highness Sheikh Ahmed bin Saud bin Saqr Al Qasimi, Chairman of the Public Services Department in Ras Al Khaimah, the inaugural ceremony took place on 21 May 2025 at the stunning Mövenpick Resort Al Marjan Island.

The awards celebrated outstanding performers across six dynamic categories:

  • Corporate Hospitality Excellence

  • Individual Innovation

  • Culinary Artistry

  • Hospitality Leadership

  • Community Involvement

  • Environmental Responsibility

This comprehensive recognition structure reflects RAKTDA’s intent to spotlight excellence at every level—be it individuals, teams, or companies.

Speaking at the event, Raki Phillips, CEO of RAKTDA, said,

“The Ras Al Khaimah Tourism Excellence Awards mark an important milestone in our journey to become a leading global destination. By recognising those who go above and beyond to deliver unforgettable experiences, we are not only celebrating their achievements, but fostering a culture of continuous improvement, innovation, and community engagement.”

More than just accolades, the awards align with RAKTDA’s wider mission of building a sustainable, inclusive, and culturally rich tourism ecosystem. They aim to enhance traveller confidence, elevate service standards, foster innovation, and drive collaboration between businesses, local communities, and government bodies.

Phillips added,

“These awards mark a new era of recognition and inspiration in Ras Al Khaimah’s exceptional tourism story—one driven by shared ambition, pride in local achievement, and a commitment to excellence at every touchpoint.”

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Vietnam Golf Coast Evokes a Sense of Place This Summer

Vietnam Golf Coast Evokes a Sense of Place This Summer

By Nishang Narayan

Published on May 28, 2025

The Vietnam Golf Coast is calling travellers this summer with its unique blend of lush landscapes, cultural immersion, and exclusive seasonal packages. Stretching across Central Vietnam, this renowned golf destination is offering more than just top-tier fairways—it’s inviting players to experience the soul of Vietnam through its rice paddies, highland mists, seaside breezes, and traditional flavours.

At Laguna Golf Lang Co, harvest season paints the course with shades of gold as rice paddies reach their peak through May and June. “This is one of the most enchanting times to play,” says Stephen Banks, Director of Golf, noting how the course deeply reflects Vietnam’s natural rhythms and traditions. This summer, golfers can enjoy curated offers like the Golf & Spa package, the time-friendly Golf Express deal, and the Golden Rice Flash Sales that celebrate the vibrant harvest.

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Nestled in the cool highlands beyond Da Nang, Ba Na Hills Golf Club offers a completely different ambiance. Surrounded by pine trees and misty mountain air, it provides a tranquil escape from the coastal heat. “Every time I walk this course, I’m reminded why golf in the mountains feels different – calmer, clearer, and more connected,” shares General Manager Simon Mees. The summer lineup includes a Twi-Night Golf package, with weekday slots available until 2:15 PM (3:00 PM on Wednesdays) at just VND2,600,000 (USD100), complete with a refreshing beer. The Night Golf experience, starting at VND2,500,000 per player, adds local flair with craft beer and Ba Na sausage.

Closer to the coast, Montgomerie Links offers the classic charm of seaside golf, where the sea breeze dances through casuarina pines and fishing boats drift along the horizon. “Montgomerie Links captures the spirit of true links golf, but with a distinct Vietnamese character,” says Club Manager Le Vo Hoang Van. Their Stay & Play package is available until September 30, 2025, starting from just VND4,770,000, offering unbeatable value by the beach.

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What sets the Vietnam Golf Coast apart is its ability to fuse sport with culture. From caddies in traditional non la hats to clubhouses serving iconic Vietnamese dishes like ca phe sua da, banh mi, pho, and bun thit nuong, every detail adds to the experience.

Off the greens, golfers are spoilt for choice. Laguna Golf Lang Co is close to the historic city of Hue, while Ba Na Hills and Montgomerie Links are a quick drive from Da Nang’s beaches, fireworks festival, and buzzing food scene. And of course, the UNESCO-listed town of Hoi An, with its lantern-lit streets and timeless charm, is always worth a visit.

For golfers seeking more than just a round, this summer on the Vietnam Golf Coast promises a sense of place, pace, and unforgettable play.


Dharoi Adventure Fest Set to Begin on May 23 at Gujarat’s Dharoi Dam

By Manu Vardhan Kannan

Published on May 21, 2025

Adventure seekers, get ready! The Dharoi Adventure Fest is all set to kick off from May 23, 2025, at the picturesque Dharoi Dam in Mehsana, Gujarat. This much-awaited event, inaugurated by Hon’ble CM Shri Bhupendra Patel, promises non-stop action and fun with a wide array of air, water, and land-based activities.

Recognised as Gujarat’s first and India’s longest adventure fest, the event will showcase an exciting mix of thrills—from parasailing and paramotoring to power boating, rock climbing, mountain biking, hiking, camping, and more. It’s a full-fledged adventure destination rolled into one unforgettable experience.

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As the sun sets, the excitement continues with cultural events, stargazing, astronomy camps, and nature walks, offering a perfect blend of thrill and tranquillity.

For those looking to stay, the festival offers a range of accommodations—luxury tents to budget dorms, all with included meals and full access to the fest.

Set against the scenic backdrop of Dharoi Dam on the Sabarmati River, the location is fast emerging as Gujarat’s newest hotspot for eco-adventure tourism.

Whether you're an adrenaline junkie or a nature lover, the Dharoi Adventure Fest is the perfect summer getaway packed with excitement, culture, and the great outdoors.

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