Shamin Hotels Embraces Digital Tipping with eTip Partnership

Shamin Hotels Embraces Digital Tipping with eTip Partnership

By Author

Published on March 2, 2024

In a significant move towards modernizing the hospitality experience, Shamin Hotels has announced a groundbreaking partnership with eTip, a leader in digital tipping and financial benefits platforms. This collaboration is set to revolutionize the way guests express their gratitude to hotel associates, benefiting over 3,000 staff across Shamin's 76 properties.

Shamin Hotels, known for its affiliations with major brands like Hilton, Marriott, and InterContinental Hotel Group, is embracing this digital shift to meet the evolving technological preferences of their guests. By integrating eTip’s platform, Shamin Hotels is not only facilitating a seamless tipping process but also aiming to improve staff retention and engagement through direct financial benefits.

Neil Amin, CEO of Shamin Hotels, emphasized the importance of adapting to customer needs with technology-driven solutions, stating, "Our daily mission is to work to create the ‘Shamin Touch’. Today, we are doing just that by adopting a cutting-edge tipping solution that supports our passionate associates.”

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From the perspective of eTip, this partnership represents a significant step forward in the future of hospitality. Nicolas Cassis, co-founder and CEO of eTip, shared his enthusiasm for the collaboration, highlighting its potential to uplift the lives of associates and enhance guest experiences through innovation.

The move comes in response to a notable shift in guest preferences towards digital transactions. According to a recent eTip survey, nearly 95% of guests expressed a willingness to tip if a digital option was available. Recognizing this trend, eTip’s system allows guests to easily tip without the need for app downloads or logins, using QR codes or the innovative ‘tap to tip’ feature enabled by NFC technology. This ensures tips go directly into associates' bank accounts, offering immediate financial benefits.

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This partnership between Shamin Hotels and eTip is part of a larger trend in the hospitality industry towards embracing digital solutions to enhance the service experience. With Davidson Hospitality Group also selecting eTip as its digital tipping partner earlier this month, it's clear that the industry is moving towards a more convenient, transparent, and rewarding tipping process for both guests and service workers.

As Shamin Hotels and eTip rewrite the script of service one digital tip at a time, they set a new standard for the hospitality industry, prioritizing both guest convenience and associate welfare.


Hotelogix Integrates AI to Empower Hotels with Smart Automation

Hotelogix Integrates AI to Empower Hotels with Smart Automation

By Nishang Narayan

Published on May 8, 2025

Taking a major leap toward smarter hospitality, Hotelogix, a global leader in cloud-based hospitality technology, has announced the integration of advanced AI features into its trusted Hotel Property Management System (Hotel PMS). This move is set to empower hotels across the world with automation, real-time intelligence, and sharper decision-making, enabling them to deliver more efficient operations and elevated guest experiences.

With AI now woven into the fabric of its platform, Hotelogix is helping properties unlock value across every touchpoint of hotel management. From optimizing metasearch bids and web content for better conversions, to enabling smart inventory tracking, demand forecasting, and resource optimization in F&B operations — the platform is designed for operational excellence.

For revenue management, hotels can now use AI to analyze booking patterns, competitor rates, and market shifts to dynamically adjust pricing — leading to better occupancy and profitability. Reputation management also gets a boost, with AI-driven tools helping hotels analyze guest reviews, understand sentiment, and respond promptly and meaningfully across online platforms.

Marketing and guest engagement go a step further, with tools for personalized upselling, automated WhatsApp campaigns, multilingual websites, and dynamic room upgrades — all driven by intelligent algorithms and data.

Speaking on the innovation, Aditya Sanghi, CEO of Hotelogix, said,

“Imagine a small hotel with a multilingual AI concierge offering 24/7 support and personalized recommendations in the guest's native language. It’s not just about convenience — it’s a smarter, more efficient way to deliver exceptional hospitality.”

According to industry projections, AI adoption in hospitality is set to grow 60% annually through 2033, and Hotelogix is positioning itself as a key enabler of that change — especially for mid-sized and independent hotels looking to compete with larger brands using agile, precise, and scalable technology.

With a presence in 100+ countries and the trust of over 12,000 hotels, Hotelogix is already known for helping hotels transition to the cloud. Now, it’s taking that expertise further.

“We’re working on integrating PMS data-driven agentic AI next,” Aditya added. “This will allow hotels to scale with intelligence, boost yield, and deliver hyper-personalized guest experiences.”

From distribution and revenue to guest services and marketing, Hotelogix’s AI-backed solutions mark a major shift in how hotels will operate in the coming decade — with intelligence at their core.


OYO Launches In-House Kitchens and QSR Carts to Enter F&B Sector

OYO Launches In-House Kitchens and QSR Carts to Enter F&B Sector

By Manu Vardhan Kannan

Published on May 5, 2025

OYO, the global hospitality technology brand, has officially stepped into the food and beverage sector with the launch of in-house kitchens and quick service restaurant (QSR) carts across its company-serviced hotels in India. This move is part of a broader plan to enhance the guest experience, particularly at Townhouse by OYO-branded properties.

The initiative began with a pilot program in January 2025 across 100 hotels in cities like Delhi, Gurugram, Hyderabad, and Bengaluru. Encouraged by its success, OYO now plans to expand the offering to 1500 company-serviced hotels across India in FY26.

Guests can now conveniently order meals through online platforms, including OTAs and the OYO app, by selecting the "Kitchen Services" option. The kitchens will range from full-scale commercial setups offering extensive menus to simpler pantries based on each hotel’s profile and infrastructure.

To meet varied dining needs, OYO is also introducing QSR carts and lobby stores under the brand name ‘Townhouse Cafe’. These will offer quick, ready-to-eat food options designed to cater to snacking, late-night cravings, and meals on the go—without the wait associated with traditional restaurants. The menu will include well-priced meals with both regional and continental options.

The decision to enter the F&B segment came in response to consistent guest feedback requesting more in-room dining options. The company expects this initiative to boost customer satisfaction and generate an additional 5-10% in hotel-level revenue once fully stabilized.

“This initiative aims to enhance the in-hotel dining experience for guests by offering fresh, convenient, and quality meal options across our network,” said Varun Jain, Chief Operating Officer at OYO. To support this rollout, OYO is also developing a network of trusted F&B experts in major cities like Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Indore, Kolkata, Jaipur, and Lucknow.


Modwin Sets the Standard for Hospitality Wi-Fi and AV Integration in India

Modwin Sets the Standard for Hospitality Wi-Fi and AV Integration in India

By Author

Published on April 20, 2025

Technology is more than a convenience in today’s fast-paced hospitality industry. It’s a game changer. With guests expecting flawless Wi-Fi, captivating audio-visual experiences, and dynamic digital signage, staying ahead of the curve is no longer optional; it’s essential. 

Enter Modwin Networks, India’s top choice for cutting-edge hospitality technology solutions. Specialising in Managed Wi-Fi Services and AV integration, Modwin is transforming how hotels deliver exceptional, seamless, and immersive guest experiences. By focusing on reliable infrastructure and intuitive systems, Modwin makes technology an integral part of hospitality rather than just an add-on.

Connectivity is the New Comfort

From business travellers checking into city hotels to leisure guests at sprawling resorts, one expectation remains universal: fast, reliable, and seamless internet. Yet, many properties still rely on outdated, patchwork solutions that frustrate guests and strain operations.
Modwin solves this with its Managed Wi-Fi Services, custom-built for the hospitality sector. Designed to cover guest rooms, lobbies, meeting spaces, and back-of-house operations, Modwin’s Wi-Fi systems offer consistent coverage, intelligent bandwidth allocation, and secure access — all through a monthly subscription model that eliminates heavy capital expenditure. The service includes 24/7 NOC support, cyber law compliance, and end-to-end system maintenance.
The result? Happy guests, lower costs, and worry-free connectivity.

From Lobbies to Boardrooms- AV That Enhances Every Moment 

In today’s hospitality environments, audio-visual experiences define the guest journey. Whether it’s the welcoming ambience in the lobby, digital signage that directs guests to a banquet, or a high-stakes board meeting that demands flawless AV, technology plays a central role.

Modwin’s hospitality-centric AV integration includes:

•    Digital Signage and LED Walls for guest information, promotions, and ambience
•    Professional Audio Systems with customizable background music across multiple zones
•    Boardroom and Meeting Room Integration with wireless projection and HD conferencing
•    Touch-Panel Control Systems for easy media and lighting control by hotel staff
•    Projection Mapping and AV for Events, turning weddings, galas, and MICE conferences into memorable spectacles

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Modwin is Unique

There are many technology providers in the market, but none like Modwin. What truly sets them apart is their hospitality-first mindset.
While most vendors offer off-the-shelf systems, Modwin works hand-in-hand with hotel General Managers, Operations Heads, and IT teams to tailor solutions that fit the unique rhythm, challenges, and identity of each property.

•    Wi-Fi portals customised with hotel branding
•    Audio and visual scenes adjusted to match daily service flow
•    Systems designed for remote access, multi-property management, and easy training

India’s No.1 Partner in Hospitality Technology

Modwin doesn’t just provide technology — They understand hospitality, which is why they are the preferred choice for top hotel brands such as Marriott, Hyatt, Radisson, Lemon Tree, and Fortune.
Their single-vendor model for both Wi-Fi and AV ensures faster deployment, seamless service, and better accountability.

With over a decade of experience, a footprint across India and international markets, and partnerships with global tech leaders, Modwin is widely regarded as India’s most reliable and innovative hospitality tech partner.
They are not only setting benchmarks — They are redefining what’s possible.

In an evolving hospitality landscape, the best hotels invest in technology that works seamlessly. As Mr.Vinod Vattekat, Founder and Managing Director, says, "True hospitality is in the details. We make sure everything works seamlessly, so your guests only experience perfection."

For a consultation, visit www.modwin.com.Contact sales@modwin.com

Choose Modwin for technology that elevates every guest experience.

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