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By Author
Published on March 2, 2024
In a significant move towards modernizing the hospitality experience, Shamin Hotels has announced a groundbreaking partnership with eTip, a leader in digital tipping and financial benefits platforms. This collaboration is set to revolutionize the way guests express their gratitude to hotel associates, benefiting over 3,000 staff across Shamin's 76 properties.
Shamin Hotels, known for its affiliations with major brands like Hilton, Marriott, and InterContinental Hotel Group, is embracing this digital shift to meet the evolving technological preferences of their guests. By integrating eTip’s platform, Shamin Hotels is not only facilitating a seamless tipping process but also aiming to improve staff retention and engagement through direct financial benefits.
Neil Amin, CEO of Shamin Hotels, emphasized the importance of adapting to customer needs with technology-driven solutions, stating, "Our daily mission is to work to create the ‘Shamin Touch’. Today, we are doing just that by adopting a cutting-edge tipping solution that supports our passionate associates.”
From the perspective of eTip, this partnership represents a significant step forward in the future of hospitality. Nicolas Cassis, co-founder and CEO of eTip, shared his enthusiasm for the collaboration, highlighting its potential to uplift the lives of associates and enhance guest experiences through innovation.
The move comes in response to a notable shift in guest preferences towards digital transactions. According to a recent eTip survey, nearly 95% of guests expressed a willingness to tip if a digital option was available. Recognizing this trend, eTip’s system allows guests to easily tip without the need for app downloads or logins, using QR codes or the innovative ‘tap to tip’ feature enabled by NFC technology. This ensures tips go directly into associates' bank accounts, offering immediate financial benefits.
This partnership between Shamin Hotels and eTip is part of a larger trend in the hospitality industry towards embracing digital solutions to enhance the service experience. With Davidson Hospitality Group also selecting eTip as its digital tipping partner earlier this month, it's clear that the industry is moving towards a more convenient, transparent, and rewarding tipping process for both guests and service workers.
As Shamin Hotels and eTip rewrite the script of service one digital tip at a time, they set a new standard for the hospitality industry, prioritizing both guest convenience and associate welfare.
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By Hariharan U
Published on November 8, 2025
InnKey, India’s leading enterprise hospitality technology platform, has unveiled a new brand identity, marking a major leap in its journey from a cloud-native PMS to a complete, intelligent enterprise platform for the global hospitality industry.
What started as InnKey PMS has now evolved into simply InnKey, a reflection of the brand’s wider mission to power next-generation hospitality experiences that are personalised, paperless, and people-focused.
“This new identity represents more than a design change, it marks a deeper commitment to innovation, security, and scalability,” said Viral Shah, Founder & CEO of InnKey. “InnKey today serves some of India’s most respected hospitality brands, helping them deliver superior guest experiences while optimising operations across every level. Our focus is to take this Made-in-India technology to the world.”
From being one of India’s first cloud-native PMS solutions, InnKey has evolved into a robust, secure, and deeply integrated enterprise platform trusted by hotel chains and premium brands. Today, it powers The Fern Hotels & Resorts, Pride Hotels, Residency Hotels, Accord Hotels, Orchid Hotels, Treat Resorts, and several other leading and emerging hospitality groups across the country.
The unified platform connects every part of hotel operations from Reservations and Front Desk to Housekeeping, F&B, Sales & Catering, Procurement, Finance, MIS, and Analytics ensuring smooth data flow, operational consistency, and enhanced guest personalisation.
As the industry moves towards full-scale digital transformation, InnKey is setting new benchmarks for intelligent hospitality systems. The brand’s vision extends beyond software, towards building an ecosystem that makes hotels smarter, operations simpler, and guest experiences truly memorable. “InnKey’s technology now powers some of the most respected hotel groups in India, with global collaborations on the horizon,” said Rohan Shah, Co-Founder of InnKey. “This is only the beginning of our journey to take Indian-built technology global. Our ambition is to set new standards in hospitality efficiency, intelligence, and experience.”
The refreshed InnKey identity balances enterprise-grade reliability with the warmth of human connection, symbolising technology that’s built in India, trusted by leading hotel brands, and ready to scale globally. “We are not just digitising operations, we are humanising technology,” added Rohan Shah. “The new InnKey reflects the spirit of collaboration, innovation, and reliability that hoteliers expect from a true strategic partner.”
Published on October 27, 2025
In today’s hospitality world, cleanliness and sustainability are the cornerstones of guest trust. Addressing this growing need, Palaniappa Electronics introduces the Thermostar Steam Cleaning System, a powerful, chemical-free cleaning solution that is transforming hygiene maintenance across India’s leading hotels.
Harnessing the natural power of superheated dry steam, Thermostar ensures deep sanitization without a single drop of detergent. In hotel kitchens, it cuts through stubborn grease, oil, and grime on cooking equipment, trolleys, and storage areas, leaving every surface spotless and hygienic. Beyond kitchens, it revitalizes carpets, upholstery, and bathrooms, effortlessly removing stains, scaling deposits, and odors while restoring original shine and freshness.
What sets Thermostar apart is its eco-friendly, cost-efficient, and odor-free cleaning process. By eliminating the use of chemicals, it safeguards both the environment and the health of guests and staff, an essential factor for hotels striving to align operations with sustainable standards.
For General Managers, Executive Housekeepers, and Chefs, Thermostar is not just another cleaning tool. It is a strategic investment in hygiene excellence and operational efficiency.
Behind this innovation stands Palaniappa Electronics, a trusted name in the electronics industry for over twenty-one years. With a strong presence across South India, the company is the authorized distributor for Samsung, JVD, and over eighteen global brands. It caters to hotels, hospitals, and educational institutions with a comprehensive portfolio that includes TVs, displays, laundry equipment, dishwashers, refrigerators, and more.
Under the guidance of Mr. Muthu Solaiappan, Head of Operations, Palaniappa Electronics continues to strengthen its position as a reliable partner for the hospitality sector, combining technology, sustainability, and service excellence.
To experience the power of steam cleaning, request a Thermostar demo today and discover how it can redefine your hotel’s standard of clean.
muthu@palaniappagroup.com | +91 90030 45685
Published on October 25, 2025
Technogym has launched its latest innovation, the Technogym Checkup, an AI-based assessment station that redefines how fitness and wellness are personalised. Designed to measure both physical and cognitive parameters, the system helps users understand their current health profile and prescribes a targeted training plan that evolves over time.
Starting with a detailed analysis of physical and functional conditions, Technogym Checkup uses artificial intelligence to determine your Wellness Age, a number that reflects how fit your body truly is. Based on this, the system recommends a precision training programme that adjusts automatically as your performance and lifestyle improve.
Once you log in through the Technogym App, the Checkup conducts accurate tests to evaluate body composition, balance, mobility, strength, and even cognitive ability. All this data is processed by Technogym AI Coach, which transforms it into a personalised, data-backed fitness plan that’s easily accessible through the Technogym Ecosystem. Whether you’re training at home, at the gym, in a hotel, or even at work, your tailored programme is always within reach.
The innovation doesn’t just stop at personal fitness. The system’s ability to calculate your Wellness Age offers a clear, motivating metric to track progress helping users become not just fitter but younger in wellness terms. With its adaptive AI, the programme continually evolves to keep workouts aligned with your goals, ensuring better and faster results.
For gyms, wellness centres, and other industry operators, Technogym Checkup presents a powerful opportunity to offer next-generation fitness experiences. It allows them to deliver a smooth, personalised journey for every member, right from onboarding to ongoing progress tracking, while also driving customer loyalty and new business growth.
Founded in 1983, Technogym has long been recognised as a global leader in fitness, wellness, and sports innovation. With more than 2,500 employees and a presence in over 100 countries, the brand powers more than 85,000 wellness centres and 400,000 homes worldwide. Technogym also continues its legacy as the Official Supplier to the Paris 2024 Olympics, marking its ninth partnership with the Games, a testament to its reputation as the go-to choice for athletes and champions globally.
For more details, visit Technogym’s official website.
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