Gaurav Besoya Promoted to Director of Rooms at Shangri-La

Shangri-La Bengaluru Elevates Gaurav Besoya to Director of Rooms

By Nishang Narayan

Published on March 4, 2025

Shangri-La Bengaluru has announced the promotion of Gaurav Besoya to Director of Rooms, recognizing his outstanding leadership and dedication to delivering Shangri-La’s world-class hospitality. A valued member of the hotel's leadership team since 2022, Gaurav has been instrumental in enhancing guest experiences, optimizing service strategies, and fostering a culture of excellence.

With over a decade of experience in luxury hospitality, Gaurav has consistently demonstrated a passion for service and a keen eye for detail, ensuring that every guest enjoys a seamless and memorable stay. His ability to build meaningful relationships with guests and lead his team with enthusiasm has played a key role in Shangri-La Bengaluru’s reputation for service excellence.

Sharing his excitement about the promotion, Gaurav Besoya said:

"I am truly honored to take on this new role at Shangri-La Bengaluru, a place that has become like a second home to me. My goal has always been to create seamless and memorable stays for our guests, and I look forward to leading our exceptional team in continuing to elevate their experiences."

Leadership Recognition

Congratulating Gaurav on his promotion, Mr. Andreas Streiber, General Manager of Shangri-La Bengaluru, expressed his confidence in Gaurav’s leadership:

“At Shangri-La, we take great pride in recognizing and nurturing talent from within. Gaurav has shown remarkable dedication and an innate ability to connect with our guests, ensuring they feel genuinely cared for. His promotion to Director of Rooms is a testament to his hard work and passion, and I have no doubt that he will continue to enhance our guest experiences and uphold the highest standards of hospitality.”

Expanding Responsibilities

In his new role as Director of Rooms, Gaurav will oversee the seamless operation of Front Office, Housekeeping, Spa, Health Club, and Guest Services, ensuring that every guest at Shangri-La Bengaluru experiences the brand’s legendary warmth and impeccable service.

With his expertise and commitment to excellence, Gaurav Besoya is set to lead Shangri-La Bengaluru into a new era of guest-centric innovation and luxury hospitality.

Stay connected:
Instagram: @shangrilablr
Facebook: @ShangriLaBLR
Website: www.shangri-la.com/en/bengaluru/shangrila/

About Shangri-La

Shangri-La, the flagship brand of the Shangri-La Group, is renowned for its distinctive Asian hospitality, immersive experiences, and timeless elegance. With over 90 deluxe hotels and resorts worldwide, the brand is committed to delivering thoughtful service and unparalleled luxury.

Congratulations to Gaurav Besoya on this well-deserved promotion!

Adelaide Quinn Appointed Assistant Director of F&B at Four Seasons Hotel Mumbai

By Nishang Narayan

Published on May 29, 2025

Four Seasons Hotel Mumbai has announced the appointment of Adelaide Quinn as the new Assistant Director of Food & Beverage. With over ten years of experience in luxury hospitality and a proven track record at the hotel, Adelaide steps into her new role with a vision to enhance and elevate the property’s celebrated dining experiences.

Adelaide has been an integral part of the hotel’s F&B team since 2013. In her previous role as Director of Restaurants and Bars, she successfully led operations across three key outlets, in-room dining, and the poolside service. Her leadership played a crucial role in the relaunch of AER—Mumbai’s iconic rooftop bar—and the opening of Opus, the hotel’s all-day dining restaurant.

She also curated and executed three editions of the World Gourmet Festival, bringing globally acclaimed Michelin-starred chefs to the city and positioning the hotel as a culinary destination.

In her new position, Adelaide will continue to lead the food and beverage strategy across the hotel, working in close collaboration with the culinary and service teams to push the boundaries of innovation and guest satisfaction.

“Adelaide’s dedication, vision, and deep understanding of our food and beverage ethos makes her an ideal leader for this next chapter. We are confident that her continued leadership will further strengthen our reputation for excellence,” said Nitesh Gandhi, General Manager, Four Seasons Hotel Mumbai.

With this appointment, Four Seasons Hotel Mumbai reaffirms its commitment to offering world-class culinary experiences that celebrate creativity, quality, and impeccable service at every touchpoint.

Alila Fort Bishangarh Appoints Chef Pankaj Kumar as Executive Chef

By Manu Vardhan Kannan

Published on May 29, 2025

Alila Fort Bishangarh proudly announces the appointment of Chef Pankaj Kumar as its new Executive Chef, further enriching its culinary journey with expertise and passion rooted in both tradition and innovation.

Hailing from Dehradun, Chef Pankaj brings with him over 14 years of experience across some of India’s finest luxury hospitality brands, including ITC, Taj, Oberoi Hotels & Resorts, Marriott, and Hyatt. Prior to joining Alila Fort Bishangarh, he served as the Executive Chef at Alila Diwa Goa, where his food philosophy and leadership earned high acclaim.

Chef Pankaj is not only celebrated for his culinary finesse but also for his grounded personality and diverse interests. A passionate biker and photographer, he embraces life's simple joys, with a personal mantra "Miles to go before I sleep" reflecting his endless drive for excellence and creativity.

“I am honored to continue my journey with Brand Alila, especially at a place as iconic as this 235-year-old warrior fort,” said Chef Pankaj Kumar. “I look forward to creating soulful culinary experiences rooted in local flavors and global inspirations.”

With his appointment, Alila Fort Bishangarh promises a renewed focus on authentic, regionally inspired cuisine, paired with Chef Pankaj’s signature touch of warmth and innovation.

Regency College Marks 31st Annual Awards with Industry Icons and Celebratory Honors

By Nishang Narayan

Published on May 28, 2025

Regency College of Culinary Arts & Hotel Management, one of India's premier hospitality institutions, celebrated its 31st Regency Annual Awards Ceremony on 24th May 2025 at the T-Hub Auditorium with grandeur and pride. The event was a spirited blend of celebration, recognition, and inspiration from some of the most esteemed names in the industry.

Gracing the occasion as Chief Guest was the legendary Chef Manjit Singh Gill, President of the Indian Federation of Culinary Associations (IFCA). He was joined by distinguished Guests of Honor—Chef Vijaya Baskaran (General Secretary, IFCA), Mr. Eleazer Prakash (General Manager – Fairfield by Marriott), and Mr. Kumar Manish (Vice President – Royal Orchid Hotels). Together, they brought immense energy and pride to the celebration.

The event opened with a warm welcome by Ms. Uma Bala, Head of Department, followed by the felicitation of the dignitaries. Principal Mr. P. Ramesh Kumar Reddy presented the Annual Report, spotlighting the college’s ongoing innovations, academic accomplishments, and contributions to the hospitality sector.

Honoring Excellence: Regency Leadership Awards 2024–25

One of the major highlights was the Regency Leadership Awards, designed to honor individuals for their lasting impact on the hospitality industry.

Lifetime Achievement Award:
Chef Manjit Singh Gill was conferred the Lifetime Achievement Award in recognition of his unparalleled contributions to Indian culinary arts and his efforts in shaping the future of the hospitality landscape. In his keynote address, he urged students to embrace culinary sustainability and cultural preservation while becoming responsible global professionals.

Grand Regent Award (For Hotel Managers and Area Directors):

Mr. Eleazer Prakash – GM, Fairfield by Marriott
Chef Vijaya Baskaran – General Secretary, IFCA
Chef Madhusudan Gupta – Treasurer, IFCA
Chef Sudhir Sibal – Executive Board Member, IFCA
Chef Nimish Bhatia – Indian Cuisine Project Lead, IFCA
Chef Amey Marathe – Vice President, TCA / Board of Adviser, IFCA

Elite Regent Award (For Department Heads & HR Excellence):

Mr. B. Hema Kumar – Head, HR, ITC Kakatiya
Mr. Arunit Banerjee – Head, HR, ITC Kohenur
Mr. Himanshu Barola – Strategic Adviser, IFCA
Chef Reetika Gill – Founder, Eco Green
Chef Sathiyaseelan – Sr. Zonal Manager, VRB Consumer Products Pvt. Ltd.

Star Regent Award (Outstanding Alumni Recognition):

Mr. Kumar Manish – Vice President, Royal Orchid Hotels
Mr. Syed Azhar Ullah – EAM, Lemon Tree Banjara Hills
Mr. Y. Abhilash – Director, Ancient Stone Flames
Mr. Ashok Manga – Executive Chef, Fairfield by Marriott

Student Achievements and Magazine Launch

Chairman Md. Fathe Khaleq commended the institution for building a rich legacy and continuing to inspire young professionals. The release of the college’s annual magazine ECHO, commemorating 31 years of excellence, was met with applause and appreciation.

Students were also awarded for excellence in various categories including merit, Industrial Exposure Training, hospitality skills, culinary arts, mixology, flower arrangement, and national-level competitions. Medals and certificates recognized their dedication and consistent performance.

In his concluding remarks, Principal Reddy emphasized the role of modern training methods and AI integration in transforming hospitality education. He proudly noted Regency’s impressive 98% placement rate and affirmed the college’s mission to stay future-ready.

“As hospitality evolves rapidly with digital and global influences, Regency remains committed to equipping students with the skills and mindset to lead and thrive in this exciting industry,” he said.

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Shangri-La Bengaluru Elevates Gaurav Besoya to Director of Rooms

Leadership Recognition

Expanding Responsibilities

About Shangri-La

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Adelaide Quinn Appointed Assistant Director of F&B at Four Seasons Hotel Mumbai

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Alila Fort Bishangarh Appoints Chef Pankaj Kumar as Executive Chef

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Regency College Marks 31st Annual Awards with Industry Icons and Celebratory Honors

Honoring Excellence: Regency Leadership Awards 2024–25

Student Achievements and Magazine Launch

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