Gaurav Besoya Promoted to Director of Rooms at Shangri-La

Shangri-La Bengaluru Elevates Gaurav Besoya to Director of Rooms

By Nishang Narayan

Published on March 4, 2025

Shangri-La Bengaluru has announced the promotion of Gaurav Besoya to Director of Rooms, recognizing his outstanding leadership and dedication to delivering Shangri-La’s world-class hospitality. A valued member of the hotel's leadership team since 2022, Gaurav has been instrumental in enhancing guest experiences, optimizing service strategies, and fostering a culture of excellence.

With over a decade of experience in luxury hospitality, Gaurav has consistently demonstrated a passion for service and a keen eye for detail, ensuring that every guest enjoys a seamless and memorable stay. His ability to build meaningful relationships with guests and lead his team with enthusiasm has played a key role in Shangri-La Bengaluru’s reputation for service excellence.

Sharing his excitement about the promotion, Gaurav Besoya said:

"I am truly honored to take on this new role at Shangri-La Bengaluru, a place that has become like a second home to me. My goal has always been to create seamless and memorable stays for our guests, and I look forward to leading our exceptional team in continuing to elevate their experiences."

Leadership Recognition

Congratulating Gaurav on his promotion, Mr. Andreas Streiber, General Manager of Shangri-La Bengaluru, expressed his confidence in Gaurav’s leadership:

“At Shangri-La, we take great pride in recognizing and nurturing talent from within. Gaurav has shown remarkable dedication and an innate ability to connect with our guests, ensuring they feel genuinely cared for. His promotion to Director of Rooms is a testament to his hard work and passion, and I have no doubt that he will continue to enhance our guest experiences and uphold the highest standards of hospitality.”

Expanding Responsibilities

In his new role as Director of Rooms, Gaurav will oversee the seamless operation of Front Office, Housekeeping, Spa, Health Club, and Guest Services, ensuring that every guest at Shangri-La Bengaluru experiences the brand’s legendary warmth and impeccable service.

With his expertise and commitment to excellence, Gaurav Besoya is set to lead Shangri-La Bengaluru into a new era of guest-centric innovation and luxury hospitality.

Stay connected:
Instagram: @shangrilablr
Facebook: @ShangriLaBLR
Website: www.shangri-la.com/en/bengaluru/shangrila/

About Shangri-La

Shangri-La, the flagship brand of the Shangri-La Group, is renowned for its distinctive Asian hospitality, immersive experiences, and timeless elegance. With over 90 deluxe hotels and resorts worldwide, the brand is committed to delivering thoughtful service and unparalleled luxury.

Congratulations to Gaurav Besoya on this well-deserved promotion!

Saurabh Arya Appointed as Associate Vice President – Domestic MICE at FCM Meetings & Events in India

By Manu Vardhan Kannan

Published on May 8, 2025

Saurabh Arya has been appointed as Associate Vice President – Domestic MICE at FCM Meetings & Events in India.

With more than two decades of experience in the travel and events industry, Saurabh brings a strong background in contracting, vendor management, liaising, and project execution. He began his career with MakeMyTrip and most recently served as Senior General Manager – Procurement and Execution at Thomas Cook India Ltd.

At FCM Meetings & Events, Saurabh will lead the domestic MICE segment, focusing on elevating event experiences and driving strategic growth across the Indian market. His appointment marks a significant step in strengthening FCM’s position in the MICE domain, combining operational excellence with innovative event delivery.

With his deep industry knowledge and leadership, FCM is set to achieve new milestones in the domestic events landscape.

India Flexes Readiness with Operation Sindoor Led by Women in Uniform and Nationwide Mock Drill

By Nishang Narayan

Published on May 7, 2025

On May 7, 2025, India witnessed a rare alignment of strategic action and civil preparedness. As part of a national push to enhance wartime readiness, the Ministry of Home Affairs directed 244 districts to conduct a large-scale Civil Defence Mock Drill, simulating real-time emergency scenarios like air raids, blackouts, evacuations, and first-aid training. This exercise marked the first such nationwide drill since the 1971 war.

Coinciding with this drill was a decisive military action—Operation Sindoor, a meticulously planned strike by the Indian Armed Forces targeting nine terror camps across Pakistan and Pakistan-occupied Kashmir (PoK). The operation was launched in direct response to the recent brutal terrorist attack in Pahalgam, Jammu and Kashmir, where 26 civilians lost their lives.

The operation’s name, Sindoor, carried deep cultural significance. Named after the red vermilion worn by married Hindu women, it was a tribute to the widows and families of those who perished in the Pahalgam attack. The symbolism wasn't just in the name—it extended to the leadership behind its announcement.

For the first time, two decorated women officers—Wing Commander Vyomika Singh of the Indian Air Force and Colonel Sofiya Qureshi of the Indian Army—led the press briefing from the National Media Centre, New Delhi. Their poised presence on national television not only conveyed India's military intent but also marked a historic shift in the representation of women in defence communication.

Meanwhile, the mock drill exercises included city-wide blackouts, activation of air raid sirens, school evacuations, public training at community centers, and protection simulations of critical infrastructure such as hospitals and power stations. Volunteers, students, health workers, police, and district officials coordinated the drill to identify gaps and improve emergency response mechanisms.

Government officials emphasized that the timing of the drill and the military strike was no coincidence. It was a dual-layered show of strength—one on the battlefield, the other in civil society. Together, they reflected India’s evolving national defence doctrine that blends military precision, civilian readiness, and symbolic unity.

With Wing Commander Singh and Colonel Qureshi leading from the front, India sent a powerful message—not only about its strategic capabilities, but also about the inclusive, resilient, and forward-looking spirit of the nation.

List of All 244 Locations for the Mock Drill

Spectrum@Metro and Fever FM Bring Cricket Fever to Life with ‘Ball Kids’ Bash

By Nishang Narayan

Published on May 7, 2025

Spectrum@Metro Mall, in a spirited collaboration with Fever FM, turned up the excitement with a two-day cricket extravaganza — Ball Kids — celebrating the boundless energy and cricket dreams of young fans.

Hosted by popular RJs Rahul Makin and Ilahi, the event featured engaging commentary, lively interactions, and nonstop fun. The box cricket format brought kids together for friendly matches filled with enthusiasm, team spirit, and plenty of memorable moments.

Participants vied for exciting rewards including signed bats, jerseys, and exclusive merchandise, while the mall buzzed with cheer and cricket-themed excitement.

Ajendra Singh, Vice President, Sales and Marketing, Spectrum@Metro, shared,

“We were thrilled to see the incredible talent and enthusiasm of these young cricket fans. At Spectrum@Metro, we are committed to creating engaging experiences that bring families and communities together, and this event was a perfect example of that spirit.”

With community-focused initiatives like these, Spectrum@Metro continues to reinforce its role as not just a retail hub, but a vibrant destination for connection, celebration, and shared joy.

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Shangri-La Bengaluru Elevates Gaurav Besoya to Director of Rooms

Leadership Recognition

Expanding Responsibilities

About Shangri-La

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