Sharoni Sharma is the New Director of Operations at The Westin Goa

Sharoni Sharma is the New Director of Operations at The Westin Goa

By Nithyakala Neelakandan

Published on April 13, 2024

With a career spanning over 15 years in the hospitality industry, Sharoni Sharma has assumed the role of Director of Operations at The Westin Goa. Her extensive experience encompasses key positions held at prestigious establishments such as The Leela Palace Jaipur, The Roseate, and JW Marriott Bangalore, making her a seasoned leader in the field.

In her new capacity, Sharoni shoulders the responsibility of overseeing the hotel's day-to-day operations, ensuring strict adherence to brand standards, and crafting exceptional guest experiences tailored to their diverse needs. Her leadership style, honed through years of experience, coupled with her deep understanding of hotel operations, positions her as an invaluable addition to the team.

“We are thrilled to welcome Sharoni to our team,” expressed Harish Gopalakrishnan, General Manager at The Westin Goa. “Her extensive background in Food & Beverage operations and her proven track record in the hospitality industry make her the ideal candidate to lead our operations. With her at the helm, we are confident that The Westin Goa will continue to exceed guest expectations and set new standards of excellence.”


Kapil Dhankhar Joins Eros Hotel New Delhi as Assistant Front Office Manager

Kapil Dhankhar Joins Eros Hotel New Delhi as Assistant Front Office Manager

By Nishang Narayan

Published on May 17, 2025

Eros Hotel New Delhi has strengthened its leadership team with the appointment of Kapil Dhankhar as the new Assistant Front Office Manager. Located in the heart of the capital, the iconic luxury business hotel continues its commitment to top-tier hospitality by bringing on board a seasoned professional with over 14 years of industry experience.

In his new role, Kapil will oversee front office operations, ensuring smooth processes and a seamless guest experience from check-in to check-out. His responsibilities include enhancing guest interaction standards, implementing emergency protocols, improving security measures, and maintaining health and safety compliance. Additionally, he will collaborate across departments—housekeeping, maintenance, and F&B—to streamline services and address guest needs efficiently.

Kapil brings with him a proven track record from esteemed hotel brands such as Hotel Ramada Gurugram, Sarovar Premiere Gurugram, and Holiday Inn Jaipur City Centre. His core strengths lie in guest relations, team leadership, and problem-solving, making him a valuable addition to the Eros team.

Sharing his enthusiasm, Kapil said, “I am excited to embark on this new chapter at Eros Hotel New Delhi, known for excellence in hospitality. I look forward to collaborating with the talented team here and contributing to the hotel's growth, ensuring that it remains the preferred destination for both business and leisure travelers. Together, we will exceed expectations and craft unforgettable experiences for our guests."

An MBA in Hospitality Management from Kurukshetra University, Kapil’s appointment marks another milestone in the hotel’s pursuit of service excellence.

About Eros Hotel New Delhi:

Eros Hotel New Delhi is a landmark luxury property offering state-of-the-art amenities, world-class hospitality, and exceptional culinary experiences. A preferred choice for both leisure and business travelers, the hotel continues to set new benchmarks in guest satisfaction.


Tamarind Global Hosts Glamorous Vibrant Soirée During ATM 2025

Tamarind Global Hosts Glamorous Vibrant Soirée During ATM 2025

By Nishang Narayan

Published on May 17, 2025

Tamarind Global set the stage for an unforgettable evening at Arabian Travel Market (ATM) 2025 with a glamorous networking soirée hosted at Vice – Ramee Dream Hotel, Business Bay. Bringing together global travel professionals, the event was a lively mix of elegance, entertainment, and meaningful interactions.

Organised in collaboration with Taj Hotels and Dharana at Shillim, the evening was designed to celebrate enduring partnerships and open doors to new opportunities in the travel and hospitality space. Following the bustling days of ATM, the soirée offered a relaxed yet stylish atmosphere for attendees to unwind, reconnect, and engage in spirited discussions.

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From curated culinary delights to immersive entertainment, every detail was thoughtfully planned to reflect Tamarind Global’s signature hospitality and commitment to excellence. The conversations flowed well into the night, underscoring the value of genuine connection within the global travel ecosystem.

Speaking at the event, Louis D'Souza, Managing Partner at Tamarind Global, shared, “ATM provides an incredible platform to connect with the brightest minds in global travel. With this soirée, we wanted to create a space where relationships could be deepened and new synergies explored—beyond the boardrooms. It was our way of expressing heartfelt gratitude to our partners and associates.”

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The evening was a testament to Tamarind Global's unwavering dedication to building strong industry relationships and pushing forward a culture of collaboration and innovation across the travel trade community.


Nibu Mathew Appointed General Manager at Hyatt Regency Trivandrum

Nibu Mathew Appointed General Manager at Hyatt Regency Trivandrum

By Manu Vardhan Kannan

Published on May 17, 2025

Hyatt Regency Trivandrum has appointed Nibu Mathew as its new General Manager, effective May 15, 2025, marking a key leadership move aimed at enhancing the hotel’s standing as one of Kerala’s premier luxury destinations.

Bringing over 20 years of international hospitality experience, Nibu Mathew has held leadership roles across globally recognized brands including Hyatt, Marriott, Starwood, Shangri-La, and IHG. His appointment is expected to drive fresh strategy and innovation at the property while staying true to the brand’s values of care and excellence.

Mathew is known for his strong operational insight, people-centric leadership, and deep understanding of the luxury hotel market. His journey with Hyatt has been marked by notable achievements, and this new role is seen as a seamless progression for a leader who aligns perfectly with the brand’s aspirations and regional potential.

Sharing his thoughts on the appointment, Nibu Mathew said:

“Hyatt Regency Trivandrum stands at the confluence of Kerala’s cultural vibrancy and Hyatt’s global promise of care. I am honored to lead this passionate team as we continue to elevate the guest experience, foster innovation, and deepen our engagement with the community.”

Located in the heart of the city, Hyatt Regency Trivandrum has quickly established itself as a preferred destination for both business and leisure travelers. Under Mathew’s leadership, the hotel is expected to further strengthen its market position and set new benchmarks in luxury hospitality across the region.

With this appointment, Hyatt Regency Trivandrum reinforces its commitment to operational excellence and personalized guest experiences under the guidance of an experienced and visionary leader.

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