Shiji and Melco Resorts & Entertainment Partner for Hospitality Innovation

Shiji and Melco Resorts & Entertainment Partner for Hospitality Innovation

By Nithyakala Neelakandan

Published on May 2, 2024

Shiji, a renowned global leader in hospitality technology, has forged a strategic partnership with Melco Resorts & Entertainment to elevate the guest experience and drive operational efficiency across Melco's prestigious resort properties worldwide. Melco, recognized for its luxurious gaming and hospitality offerings spanning Asia and Europe, has opted for Shiji's Enterprise Platform Property Management System (PMS) to spearhead its digital transformation initiatives.

The implementation of Shiji's cutting-edge PMS will kick off at Melco's flagship locations in Macau, marking a significant milestone in the enhancement of its existing technical infrastructure. Boasting five distinguished properties and an impressive tally of eight Michelin Stars awarded to its restaurants, Melco is unwavering in its commitment to delivering unparalleled luxury experiences to its discerning guests.

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Melco's decision to embrace Shiji's PMS follows the seamless adoption of Shiji's Infrasys Cloud POS and Payment Solution, reflecting the brand's confidence in Shiji's ability to deliver innovative solutions tailored to its needs. With advanced features such as unified guest data management, universal search functionality, and robust security measures, Shiji's PMS emerges as the perfect fit for Melco's vision of elevating guest experiences to new heights.

Through a collaborative effort between Shiji International and AWS Outpost teams, the deployment of the PMS will be executed seamlessly, ensuring a future-proof solution that sets new benchmarks for luxury hospitality.

This landmark partnership underscores Shiji's unwavering commitment to innovation and its ability to address the unique challenges of the global luxury hospitality sector. As this collaboration unfolds, anticipate transformative changes that will redefine the guest experience at Melco Resorts & Entertainment. Stay tuned for further updates on the exciting developments arising from this dynamic alliance.


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