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By Author
Published on November 13, 2023
In the heart of Mumbai, a new era in luxury hospitality begins as Shilpi Khanna assumes the role of General Manager at Hyatt Centric Juhu. With a career spanning over two decades, Shilpi brings a wealth of experience from renowned hospitality chains, including ITC, Oberoi Hotels, Marriott, and Hilton.
Shilpi's journey started at IHM Kolkata, where she laid the foundation for her stellar career. A national-level scholarship holder from the Ministry of Tourism, Government of India, she continued to refine her skills with a post-graduation in Human Resources from XLRI, Jamshedpur.
Her career took her across vibrant cities like Kolkata, Delhi, Jaipur, and Mumbai, culminating in her role as the Director of Operations at Conrad Bengaluru. Shilpi's ability to collaborate effectively with diverse teams became a hallmark of her leadership.
At the heart of Shilpi's success is her unique blend of experience from both Indian hospitality giants and international hotel chains. This distinctive background empowers her to curate exceptional guest experiences while showcasing sharp business acumen.
Shilpi's leadership roles at ITC, Oberoi Group, Marriott, and Hilton laid the groundwork for her current position at Hyatt Centric Juhu. Her dedication to excellence and commitment to customer service have earned her accolades and admiration from guests and team members alike.
Thrilled about her new role, Shilpi shares, "I am thrilled to embark on this exciting journey as a part of Hyatt Centric Juhu, and I eagerly anticipate welcoming everyone to our new Japanese restaurant, Sesame, a culinary haven for food enthusiasts! I look forward to making our guests feel #LikeACeleb in the vibrant city of Mumbai."
As Shilpi Khanna takes the helm at Hyatt Centric Juhu, a new chapter unfolds in the world of luxury hospitality. Join us in this exciting journey where exceptional guest experiences and culinary delights await. Welcome to a world where every moment is crafted with care and sophistication. Hyatt Centric Juhu invites you to experience Mumbai in a way that makes you feel truly special.
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By Hariharan U
Published on February 28, 2026
DoubleTree by Hilton Bengaluru Airport has announced the appointment of Sanu Sadanandan as General Manager, bringing more than two decades of operational and commercial leadership experience to the property. As India’s largest DoubleTree by Hilton, the hotel plays a strategic role within the brand’s national portfolio.
In his new capacity, Sadanandan will steer overall strategy and daily operations, focusing on business expansion while safeguarding the brand’s globally recognised service benchmarks. His mandate spans complete operational oversight, enhancing guest experiences, strengthening revenue performance, leading sales and marketing initiatives, and cultivating a results-driven team culture.
A seasoned hospitality professional, he brings extensive expertise in hotel operations, revenue optimisation, business development and talent management. Under his leadership, the hotel aims to reinforce its positioning as a preferred airport address by introducing innovative food and beverage offerings and advancing sustainable operating practices, while continuing to deliver DoubleTree’s signature warm hospitality.
Commenting on his appointment, Sadanandan said, “It’s an honour to lead the team at DoubleTree by Hilton Bengaluru Airport, a landmark property in Hilton’s India portfolio. We’ll prioritize seamless operations for business and transit travelers, leveraging our prime airport connectivity to boost occupancy, revenue streams, and guest satisfaction through efficient service and strategic partnerships.”
Prior to this role, he served as Head of MICE Sales at ITC Hotels in Gurugram and as General Manager at Renaissance Hotel Lucknow. His earlier assignments include Director of Operations at Le Méridien Gurugram and leadership roles across Marriott International.
With this leadership transition, DoubleTree by Hilton Bengaluru Airport reinforces its focus on operational excellence, commercial performance and guest-centric service in one of India’s key aviation hubs.
Published on February 27, 2026
Grand Hyatt Kochi Bolgatty has appointed Rahul Chaudhary as Director of Operations, reinforcing its leadership team as the waterfront property continues to strengthen its positioning as a leading luxury urban resort in South India.
In his new role, Rahul will oversee daily hotel operations, collaborating across departments to elevate guest experiences, streamline operational efficiencies and support growth across leisure, MICE and culinary segments. His mandate includes enhancing service delivery standards while ensuring consistent performance across key business verticals.
With over 20 years of experience in premium and luxury hospitality, Rahul brings strong operational depth across both resort and city hotel environments. A Hotel Management graduate from the Asia Pacific Institute of Management, Ahmedabad, he began his hospitality journey in 2007 and has since developed expertise in food and beverage operations, large-scale events and multi-departmental leadership.
Rahul started his career with Hyatt in 2010 at Grand Hyatt Goa and went on to hold key positions at Park Hyatt Goa Resort and Spa and Park Hyatt Hyderabad. Across these assignments, he contributed to strengthening operational consistency, enhancing service benchmarks and managing high-profile dining and event experiences.
He has also served in senior operational roles at Conrad Pune and The Westin Mumbai Powai Lake, where he managed diverse business segments while balancing guest satisfaction, team engagement and commercial performance.
Known for his grounded and people-first leadership style, Rahul believes that empowered teams and thoughtful execution form the foundation of great hospitality, an approach influenced by his upbringing in Rajasthan and a family background rooted in education and agriculture.
With this appointment, Grand Hyatt Kochi Bolgatty continues to invest in experienced leadership as it builds on its reputation for elevated service, distinctive dining and large-format events in Kerala’s growing luxury hospitality market.
Varel Singapore, a Tribute Portfolio Hotel has announced the appointment of Andy Tan as General Manager as the design-led lifestyle property prepares for its opening in April 2026 in the Selegie–Mount Sophia precinct. The 128-room boutique hotel, positioned as the Southeast Asia flagship of Tribute Portfolio by Marriott International, marks a significant milestone for the brand in the region.
Andy brings more than three decades of hospitality and travel experience, combining operational leadership with commercial strategy. He will oversee the hotel’s pre-opening phase, including team building, service culture development, brand alignment and go-to-market planning across key segments and distribution channels, with a strong emphasis on people development and guest experience delivery.
Conceived as an “urban oasis” rooted in neighbourhood connection and creative energy, Varel Singapore aims to establish a distinctive presence within Singapore’s boutique hospitality landscape. Under Andy’s leadership, the hotel will focus on disciplined commercial execution while delivering experiences aligned with Tribute Portfolio’s “Stay with Character” ethos and Sincere Service philosophy.
Over the course of his career, Andy has held senior regional and global roles across Asia Pacific and Europe with leading hospitality groups such as Millennium Hotels & Resorts, Pan Pacific Hotels Group, Starwood Hotels & Resorts and Four Seasons Hotels and Resorts. His expertise spans hotels, serviced residences, lifestyle concepts, food and beverage operations, strategic partnerships and B2B and B2C distribution. Most recently, he served in a senior leadership role at Millennium Hotels & Resorts, supporting commercial performance and operational alignment across its global portfolio.
Beyond his executive responsibilities, Andy serves on the Board of Directors of the Employment and Employability Institute and contributes to the Sustainability and Technical Committees of the Singapore Hotel Association, advancing workforce development and operational excellence across the sector. He holds a Master’s degree in International Hospitality & Service Management from Glion Institute of Higher Education and is fluent in English, Mandarin, Thai, Malay and several Chinese dialects.
“I am honoured to join Varel Singapore at such an exciting stage of its journey. This is a unique opportunity to build a distinctive, people-centred hotel that celebrates design, culture, community and authentic hospitality. I look forward to working with the team to create a destination that resonates with both local and international guests,” said Andy.
Located at 189 Selegie Road, the hotel will be within walking distance of Little India, Rochor, Bencoolen and Dhoby Ghaut MRT stations, reinforcing its connectivity within the city.
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