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By Author
Published on November 13, 2023
In the heart of Mumbai, a new era in luxury hospitality begins as Shilpi Khanna assumes the role of General Manager at Hyatt Centric Juhu. With a career spanning over two decades, Shilpi brings a wealth of experience from renowned hospitality chains, including ITC, Oberoi Hotels, Marriott, and Hilton.
Shilpi's journey started at IHM Kolkata, where she laid the foundation for her stellar career. A national-level scholarship holder from the Ministry of Tourism, Government of India, she continued to refine her skills with a post-graduation in Human Resources from XLRI, Jamshedpur.
Her career took her across vibrant cities like Kolkata, Delhi, Jaipur, and Mumbai, culminating in her role as the Director of Operations at Conrad Bengaluru. Shilpi's ability to collaborate effectively with diverse teams became a hallmark of her leadership.
At the heart of Shilpi's success is her unique blend of experience from both Indian hospitality giants and international hotel chains. This distinctive background empowers her to curate exceptional guest experiences while showcasing sharp business acumen.
Shilpi's leadership roles at ITC, Oberoi Group, Marriott, and Hilton laid the groundwork for her current position at Hyatt Centric Juhu. Her dedication to excellence and commitment to customer service have earned her accolades and admiration from guests and team members alike.
Thrilled about her new role, Shilpi shares, "I am thrilled to embark on this exciting journey as a part of Hyatt Centric Juhu, and I eagerly anticipate welcoming everyone to our new Japanese restaurant, Sesame, a culinary haven for food enthusiasts! I look forward to making our guests feel #LikeACeleb in the vibrant city of Mumbai."
As Shilpi Khanna takes the helm at Hyatt Centric Juhu, a new chapter unfolds in the world of luxury hospitality. Join us in this exciting journey where exceptional guest experiences and culinary delights await. Welcome to a world where every moment is crafted with care and sophistication. Hyatt Centric Juhu invites you to experience Mumbai in a way that makes you feel truly special.
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By Hariharan U
Published on July 18, 2026
Roseate House New Delhi Aerocity has announced the appointment of Shreyash Dwivedi as Director of Food & Beverage, strengthening its leadership team with an experienced hospitality professional known for driving operational excellence, guest experience, and revenue growth across luxury and upscale hotel environments.
With over a decade of experience in food and beverage management, Dwivedi brings expertise in restaurant operations, team leadership, menu engineering, cost control, service excellence, and strategic F&B planning.
Prior to joining Roseate House New Delhi, Dwivedi served as Food & Beverage Manager (HOD) at Hyatt Regency Gurgaon, overseeing operations at the 451-key luxury hotel. His career journey includes leadership roles with some of India’s leading hospitality brands, including The St. Regis Mumbai, The Leela Palace Chennai, Taj Hotels, Marriott International, and Novotel Hotels.
During his tenure as Food & Beverage Manager at The St. Regis Mumbai, Dwivedi contributed to strengthening the hotel’s F&B operations while achieving significant revenue and guest engagement milestones across outlets. He also played an important role in the pre-opening and operational success of multiple dining concepts.
At The Leela Palace Chennai, where he served as Assistant Food & Beverage Manager, he supported the growth of the hotel’s culinary and dining experiences, including award-winning outlets recognised at the Times Food & Nightlife Awards.
Dwivedi began his hospitality career through the Taj Management Trainee Program (TMTP), gaining experience across multiple luxury properties including Taj Krishna Hyderabad and Taj Corporate Office, Mumbai. He has also worked with Courtyard & Fairfield by Marriott ORR Bengaluru and Sofitel Dubai JBR during his professional journey.
A graduate of the Institute of Hotel Management, Bangalore, Dwivedi holds a WSET Level 2 Award in Wines & Spirits from Wine & Spirit Education Trust, London. He is also certified as a Food Safety Supervisor by FSSAI & FOSTAC and has completed various leadership and hospitality training programmes.
Throughout his career, Dwivedi has received several industry recognitions, including the People & Judge’s Choice – HCP F&B Leader Award 2025. He has also been recognised for driving strong revenue performance, enhancing guest satisfaction scores, and contributing to award-winning restaurant concepts.
In his new role at Roseate House New Delhi Aerocity, Dwivedi will focus on enhancing the hotel’s food and beverage offerings, strengthening guest experiences, developing innovative dining concepts, and leading teams towards operational and commercial excellence.
With his extensive experience across luxury hospitality brands and a strong understanding of evolving guest expectations, Shreyash Dwivedi is positioned to further elevate Roseate House New Delhi’s F&B journey
By Manu Vardhan Kannan
Published on July 17, 2026
Black Rock Hotels & Resorts has promoted Narendra Saini to the position of Operations Manager, recognising his contribution to the company and his successful tenure as Director – Food & Beverage at Ananta Spa & Resort Jaipur.
As part of his new responsibilities, Saini will lead operations at Pushkara Resort & Spa, Pushkar, one of the flagship properties in the group's expanding hospitality portfolio. He will oversee overall resort operations, guest experience, team leadership, financial performance, operational excellence and the implementation of the company's service standards across the property.
The promotion reflects Black Rock Hotels & Resorts' continued focus on recognising internal talent and creating leadership opportunities for high-performing professionals. During his journey with the organisation, Saini has consistently demonstrated strong operational expertise, leadership skills and a guest-first approach, making him well suited for this expanded role.
Commenting on the appointment, Anshul Bhargava, Founder & Chairman of Black Rock Hotels & Resorts, said:
"At Black Rock, we firmly believe that leadership is built through dedication, performance, and the ability to inspire teams. Narendra's journey within the organization is a reflection of our people-first culture and our commitment to nurturing talent from within. We are confident that his experience and passion for hospitality will further strengthen Pushkara Resort & Spa and contribute meaningfully to the continued growth of the group."
Black Rock Hotels & Resorts continues to strengthen leadership across its portfolio by investing in talent development. The company remains focused on building a hospitality platform driven by operational excellence, exceptional guest experiences and long-term career growth for its people.
Published on July 16, 2026
Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.
An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.
He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.
In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.
Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.
With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.
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