Shilpi Khanna Takes the Helm as General Manager at Hyatt Centric Juhu

Shilpi Khanna Takes the Helm as General Manager at Hyatt Centric Juhu

By Author

Published on November 13, 2023

In the heart of Mumbai, a new era in luxury hospitality begins as Shilpi Khanna assumes the role of General Manager at Hyatt Centric Juhu. With a career spanning over two decades, Shilpi brings a wealth of experience from renowned hospitality chains, including ITC, Oberoi Hotels, Marriott, and Hilton.

Shilpi's journey started at IHM Kolkata, where she laid the foundation for her stellar career. A national-level scholarship holder from the Ministry of Tourism, Government of India, she continued to refine her skills with a post-graduation in Human Resources from XLRI, Jamshedpur.

Her career took her across vibrant cities like Kolkata, Delhi, Jaipur, and Mumbai, culminating in her role as the Director of Operations at Conrad Bengaluru. Shilpi's ability to collaborate effectively with diverse teams became a hallmark of her leadership.

At the heart of Shilpi's success is her unique blend of experience from both Indian hospitality giants and international hotel chains. This distinctive background empowers her to curate exceptional guest experiences while showcasing sharp business acumen.

Shilpi's leadership roles at ITC, Oberoi Group, Marriott, and Hilton laid the groundwork for her current position at Hyatt Centric Juhu. Her dedication to excellence and commitment to customer service have earned her accolades and admiration from guests and team members alike.

Thrilled about her new role, Shilpi shares, "I am thrilled to embark on this exciting journey as a part of Hyatt Centric Juhu, and I eagerly anticipate welcoming everyone to our new Japanese restaurant, Sesame, a culinary haven for food enthusiasts! I look forward to making our guests feel #LikeACeleb in the vibrant city of Mumbai."

As Shilpi Khanna takes the helm at Hyatt Centric Juhu, a new chapter unfolds in the world of luxury hospitality. Join us in this exciting journey where exceptional guest experiences and culinary delights await. Welcome to a world where every moment is crafted with care and sophistication. Hyatt Centric Juhu invites you to experience Mumbai in a way that makes you feel truly special. 


Luisa Lalli Takes the Lead at Ozen Mansion Kolkata

Luisa Lalli Takes the Lead at Ozen Mansion Kolkata

By Nithyakala Neelakandan

Published on April 14, 2024

The Ozen Collection proudly announces the appointment of Luisa Lalli as Vice President of Operations and General Manager of Ozen Mansion Kolkata, its highly anticipated luxury city hotel in India.

Luisa Lalli joins The Ozen Collection with a wealth of experience, having previously excelled as General Manager at the brand's resorts in the Maldives. This appointment reaffirms The Ozen Collection's commitment to empowering women in senior positions, a culture it has long championed across its properties, including Ozen Life Maadhoo and Ozen Reserve Bolifushi.

With over two decades of experience in the hospitality industry, Luisa brings a proven track record of delivering exceptional guest experiences and operational excellence. Her leadership at Ozen Mansion Kolkata promises to set new benchmarks in luxury hospitality, further enhancing the brand's reputation for refined elegance and unparalleled service.

Luisa expresses her excitement about leading the team at Ozen Mansion Kolkata, emphasizing the city's vibrant energy and rich cultural heritage as the perfect backdrop for the hotel's personalized indulgent experiences. With plans to recruit approximately 700 employees, diversity and inclusivity are at the forefront of her hiring strategy, ensuring an inclusive environment for all team members.

Nestled within 6 acres of lush gardens in Kolkata's prime New Town area, Ozen Mansion Kolkata promises guests an unforgettable stay. With 235 lavish rooms and suites, impressive lounges, and expansive event spaces, the hotel is poised to become the city's premier venue for celebrations and luxury experiences.

As Luisa Lalli takes the helm at Ozen Mansion Kolkata, she embarks on a journey to redefine luxury hospitality in India's bustling metropolis. With her vision, experience, and dedication to inclusivity, she is set to lead the team towards a grand opening on July 7, 2024, marking a new chapter of refined elegance and excellence in Kolkata's hospitality landscape.


Sharoni Sharma is the New Director of Operations at The Westin Goa

Sharoni Sharma is the New Director of Operations at The Westin Goa

By Nithyakala Neelakandan

Published on April 13, 2024

With a career spanning over 15 years in the hospitality industry, Sharoni Sharma has assumed the role of Director of Operations at The Westin Goa. Her extensive experience encompasses key positions held at prestigious establishments such as The Leela Palace Jaipur, The Roseate, and JW Marriott Bangalore, making her a seasoned leader in the field.

In her new capacity, Sharoni shoulders the responsibility of overseeing the hotel's day-to-day operations, ensuring strict adherence to brand standards, and crafting exceptional guest experiences tailored to their diverse needs. Her leadership style, honed through years of experience, coupled with her deep understanding of hotel operations, positions her as an invaluable addition to the team.

“We are thrilled to welcome Sharoni to our team,” expressed Harish Gopalakrishnan, General Manager at The Westin Goa. “Her extensive background in Food & Beverage operations and her proven track record in the hospitality industry make her the ideal candidate to lead our operations. With her at the helm, we are confident that The Westin Goa will continue to exceed guest expectations and set new standards of excellence.”


Syed Tauseef Ahmed Joins Four Seasons Hotel Bengaluru as Director of Catering

Syed Tauseef Ahmed Joins Four Seasons Hotel Bengaluru as Director of Catering

By Nithyakala Neelakandan

Published on April 11, 2024

Four Seasons Hotel Bengaluru recently welcomed Syed Tauseef Ahmed as its new Director of Catering, marking a significant addition to the esteemed hotel's team. With over 15 years of experience in the hospitality industry, Syed brings a wealth of expertise and a strong commitment to service excellence. His appointment reflects Four Seasons' dedication to delivering exceptional guest experiences and upholding its reputation for excellence.

Syed's career journey showcases his strategic leadership and innovative thinking, highlighted by his previous roles at renowned establishments such as ITC Hotels Bengaluru, Jumeirah Zabeel Saray Dubai, and Taj West End Bengaluru. His extensive experience in managing catering operations and driving revenue growth has consistently exceeded guest expectations.

In his new role, Syed will oversee all catering operations at Four Seasons Hotel Bengaluru, ensuring seamless event execution and personalized guest experiences. With his passion for responsible luxury and environmental sustainability, Syed is poised to elevate the hotel's catering services to new heights of success under his capable leadership.

The team at Four Seasons Hotel Bengaluru is excited to have Syed on board and looks forward to the positive impact he will bring to the catering segment. As Syed himself expresses, he is eager to contribute to the continued success and reputation of the iconic Four Seasons brand, creating memorable experiences for guests and driving growth in the catering sector.

With Syed Tauseef Ahmed at the helm of catering operations, Four Seasons Hotel Bengaluru is poised to redefine excellence in hospitality, ensuring that every guest's experience is nothing short of exceptional.

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