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By Manu Vardhan Kannan
Published on January 12, 2026
Spirit Airlines has earned a top-three ranking among North America’s largest airlines for on-time performance, according to aviation analytics firm Cirium. The achievement reflects a significant improvement in operational reliability, with the airline moving up from its previous position and outperforming several major and legacy carriers.
Based on Cirium’s analysis, Spirit Airlines successfully operated a strong percentage of its flights on time over the year. Cirium defines an on-time flight as one that arrives within 15 minutes of its scheduled gate arrival. The ranking places Spirit among the most reliable airlines in the region, despite operating a high-utilisation network.
Commenting on the achievement, John Bendoraitis, Executive Vice President and Chief Operating Officer at Spirit Airlines, said the airline is entering the new year with a strong focus on delivering a reliable and elevated guest experience. He credited the performance to the dedication of Spirit’s team members and their continued commitment to taking care of guests.
Mike Malik, Chief Marketing Officer at Cirium, noted that achieving a top-three position is a meaningful operational milestone, particularly for an airline with a tightly coordinated and high-frequency network. He added that Spirit’s results reflect improved schedule integrity, efficient turn execution, and disciplined network management measured over a full year.
Alongside its operational success, Spirit Airlines has also recorded its highest-ever net promoter score, a key indicator of guest satisfaction. The airline reported a significant increase in the score compared to the previous year, driven by the introduction of more comfortable seating options and enhanced premium offerings.
Spirit’s growing range of premium experiences allows travellers to enjoy added comfort and benefits at a more affordable price compared to traditional legacy carriers. The airline’s Spirit First offering includes the Big Front Seat, complimentary snacks and beverages, priority check-in and boarding, reserved overhead bin space, fast Wi-Fi streaming access, and flexible ticket options with no change or cancellation fees.
In addition, Spirit’s Premium Economy option provides extra legroom or a blocked middle seat, along with priority boarding, reserved overhead bin space, one carry-on bag, and flexible booking benefits. These enhancements reflect Spirit Airlines’ continued focus on combining reliability, affordability, and improved guest experience.
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