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By Nishang Narayan
Published on August 18, 2024
In today's data-driven world, access to market intelligence is crucial for staying ahead, particularly in the competitive hotel industry. For far too long, vital metrics such as city demand trends, price predictions, and market opportunities have been the exclusive domain of top-tier hotel brands like Marriott and Hilton. This disparity has left small and mid-sized hotels at a significant disadvantage—until now.
Enter Stayflexi, a Y Combinator-backed company dedicated to leveling the playing field. In line with its mission to empower independent hotels, Stayflexi has launched the Empower tool, a groundbreaking solution designed to close this critical gap in the market.
The Empower tool is nothing short of a game-changer, offering three intelligent features: City Demand Trends, Price Predictions, and Competitor Analysis. These features work together seamlessly, allowing hotels to dynamically adjust room prices and optimize revenue based on real-time demand fluctuations.
Unpacking the Empower Tool
City Demand Trends: This feature provides hoteliers with a comprehensive view of demand patterns in their city. By analyzing data from multiple sources, the Empower tool identifies peak periods, low seasons, and emerging trends. This insight enables hotel operators to plan ahead, capitalizing on high-demand periods and strategizing effectively during slower times.
Price Predictions: Leveraging advanced algorithms and historical data, the Empower tool forecasts future room rates with remarkable accuracy. This predictive capability helps hoteliers set competitive yet profitable pricing, avoiding the pitfalls of overpricing or underpricing rooms. By aligning room rates with market demand, hotels can maximize occupancy and revenue.
Competitor Analysis: In a competitive industry, understanding the strategies of nearby hotels is crucial. The Empower tool offers in-depth competitor analysis, providing data on pricing, occupancy rates, and promotional activities of rival hotels. This feature enables hoteliers to benchmark their performance and adjust their strategies accordingly, ensuring they remain competitive in their local market.
Integration with Stayflexi Hubs
The Empower tool seamlessly integrates with Stayflexi's comprehensive platform, divided into four hubs: Operations, Sales, Guest, and Payments. Each hub addresses specific aspects of hotel management, and the addition of the Empower tool enhances the overall value proposition for hoteliers.
Operations Hub: Comprising the Property Management System (PMS), Point of Sale (POS), Expenses Manager, and Inventory Manager, this hub automates up to 70 percent of manual tasks. By integrating the Empower tool, the Operations Hub now provides additional data-driven insights that streamline operations further. For instance, predictive data from Empower can inform inventory and staffing decisions, reducing waste and optimizing resources.
Sales Hub: This hub includes the Channel Manager (CM), Booking Engine (BE), Revenue Manager (RM), and Direct Billing products. Historically, Stayflexi's Sales Hub has boosted hotel revenues by 35 to 50 percent. With the Empower tool, the Sales Hub's capabilities are amplified. The price predictions and competitor analysis features ensure that hotels can set optimal rates and implement effective sales strategies, driving higher bookings and revenue.
Guest Hub: Featuring Magic Link for automated check-ins and check-outs, QR Kiosk, Guest Reviews, and Guest Messaging, the Guest Hub focuses on enhancing the guest experience. Empower's city demand trends can inform guest engagement strategies, such as targeted promotions during high-demand periods or personalized offers during low seasons, thereby improving guest satisfaction and loyalty.
Payments Hub: This hub consists of Flex Collect, Flex Pay, Flex Settle, and Flex Protect, automating end-to-end hotel payments and reducing cancellations. By integrating Empower's predictive capabilities, hotels can anticipate revenue streams more accurately, manage cash flow better, and reduce financial uncertainties.
Affordable Innovation for All
One of the standout features of the Empower tool is its affordability. Traditionally, access to such sophisticated market intelligence required substantial financial investment, often running into lakhs of rupees, placing it out of reach for many small and mid-sized hotels. Stayflexi, however, has made the Empower tool accessible to all, offering a powerful solution at a fraction of the cost typically associated with similar tools.
An Exclusive Offer for ET Readers
To celebrate the launch, Stayflexi is offering a free one-month demo of the Empower tool, allowing hoteliers to experience firsthand the transformative impact of advanced market intelligence. This trial period is an excellent opportunity for hotels to explore the tool's features, understand its benefits, and see how it can drive their business forward. Hoteliers interested in this exclusive offer can reach out to Stayflexi at info@stayflexi.com.
In an era where data and intelligence are paramount, Stayflexi's Empower tool stands out as a revolutionary product for small and mid-tier hotels. By providing insights previously only available to top-tier brands, Stayflexi is democratizing access to crucial market intelligence. The integration of the Empower tool with Stayflexi's existing hubs creates a comprehensive, all-in-one platform that addresses every aspect of hotel management. As a result, hoteliers can operate more efficiently, compete more effectively, and ultimately thrive in an increasingly competitive market.
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By Author
Published on February 12, 2026
In today’s hospitality landscape, the guest room TV is no longer just an amenity - it’s a critical touchpoint for security, experience, and cost control, and the Samsung Hospitality TV HG Series, purpose-built for hotels, delivers exactly what hoteliers need: guest data protection, operational savings, and premium entertainment.
Guest OTT Security - A Feature No Other Brand Offers: One of the most overlooked risks in hotel rooms is OTT login security, where guests log into personal streaming accounts and forget to sign out, exposing credentials to the next occupant, but Samsung HG Series solves this by design because every time the TV is switched off using the remote, all OTT login credentials are automatically erased, ensuring complete protection of guest data - a unique security feature that competing hospitality TVs simply do not offer.
TV as a Secure Internet Hotspot – Smarter Than Wi-Fi: With a LAN connection to the TV, the Samsung HG Series can act as a secure wireless hotspot, allowing guests to connect via a one-time OTP displayed on the TV screen, delivering full traceability of internet usage mapped to room, guest, date and time while enabling massive cost savings by reducing the need for multiple routers and access points.
200+ Live Internet Channels – No Extra Hardware: The HG Series offers 200+ live internet channels across news, entertainment and lifestyle, eliminating the need for IP TV systems or traditional set-top boxes.
No Set-Top Box Required – OTT Is Already Inbuilt: With all major OTT apps inbuilt, hotels benefit from zero STB rental costs, cleaner rooms with less wiring and faster, simpler guest usage.
One Remote, Clean Look, Better Experience: For properties that still retain set-top boxes, Samsung HG TVs support single-remote operation, removing the clutter of multiple remotes and avoiding cheap, flimsy STB remotes, thereby preserving a premium room aesthetic.
For GMs and Property Owners, the Samsung Hospitality TV HG Series is not just a television - it’s a security-first, cost-efficient, guest-centric solution designed exclusively for hotels, and if guest privacy, operational savings, and a premium in-room experience matter, it’s time to see the Samsung HG Series in action.
For more details, contact Palaniappa Electronics | Mr Muthu at 9003045685 or muthu@palaniappagroup.com
By Hariharan U
Published on February 11, 2026
Navabrind IT Solutions, a leading Odoo Gold Partner, has announced its participation in the 15th edition of Source India – Electronics Supply Chain, aligning with the event’s theme, “Redefining the Indian Electronics Supply Chain.”
Jointly attending the event with Odoo, the company will showcase its specialised ERP expertise tailored for the electronics value chain at the Chennai Trade Centre on February 10–11, 2026. With India’s electronics sector witnessing rapid growth driven by government initiatives such as the Production-Linked Incentive (PLI) scheme and rising domestic demand, manufacturers are increasingly challenged by complex supply chains and strict quality norms, areas where Navabrind positions Odoo as a unified command centre for end-to-end operations.
At Booth #D83, visitors will experience live demonstrations of Odoo modules configured for electronics manufacturing, including real-time MRP dashboards for shop-floor visibility, integrated Sales, CRM, and Purchase modules linking demand to production, and advanced Product Lifecycle Management for engineering change orders and version-controlled BOMs, along with lot and serial traceability and multi-stage quality checks aligned with BIS standards.
The showcase will also highlight Odoo’s modular architecture, open API, Studio integrations, and advanced costing tools such as landed cost calculations and material variance reporting. Commenting on the participation, Vasanth Anantaraman, CEO of Navabrind IT Solutions, said, “The ambition to build ‘Atmanirbhar Bharat’ in electronics rests on the backbone of efficient, transparent, and agile operations. Legacy, disconnected systems are the biggest roadblock to this ambition,” adding, “At Source India, will demonstrate how a unified Odoo ERP platform is not just a software implementation, but a strategic lever to gain end-to-end visibility, mitigate supply chain risks, and build a globally competitive manufacturing outfit.”
Venkatesh Nagarajan, CTO of Navabrind IT Solutions, added, “For electronics manufacturers, complexity is a given, be it in product designs, component sourcing, and compliance requirements. Our expertise lies in configuring Odoo’s powerful modules, such as PLM, Quality, and advanced traceability, to master this complexity.”
By Manu Vardhan Kannan
Published on November 22, 2025
As 2026 approaches, the hospitality industry stands at the forefront of a pivotal technological transformation. Driven by evolving guest expectations, emerging technologies, and rapid advancements in AI, the technology landscape is expanding at unprecedented speed. Now more than ever, decisions about property management, point-of-sale systems, revenue and distribution optimization, and integrated ecosystems are vital. These choices will define how brands attract and retain guests, enhance front- and back-of-house operations, and secure lasting competitive advantages.
1. AI & Predictive Intelligence Will Redefine the Guest Experience
AI adoption is accelerating, driving three key transformations across hospitality:
· Hyper-Personalized Guest Journeys: AI algorithms tap into guest history and preferences to deliver real-time, customized services—from dining and room features to spa experiences—deeply aligned with each guest’s lifestyle.
· AI-Powered Assistants & Chatbots: Conversational AI tools are becoming ubiquitous, managing guest inquiries, bookings, and requests seamlessly across channels like hotel apps, social media, and messaging platforms. This surge allows staff to focus on more complex, high-value guest interactions.
· Predictive Analytics: AI is moving from reactive to proactive, using sophisticated predictive analytics for revenue management, dynamic pricing, demand forecasting, and operational efficiency. Hotels can now shift from generic rate strategies to precise, data-driven pricing, reducing lost business and boosting yields.
Together, these innovations empower hotels to anticipate guest needs, personalize experiences before arrival, resolve issues before they occur, and optimize operations in real time, which results in smoother, more intuitive journeys. For hoteliers, predictive intelligence unlocks efficiency, loyalty, and deeper guest engagement across every touchpoint.
2. A Pivotal Moment for Distribution: Seamless Omnichannel Experiences
AI is fundamentally reshaping hotel distribution by delivering deep insights into guest preferences and enabling truly personalized experiences. Marketing is becoming more precise, offers more relevant, and every guest interaction more meaningful. The era of generic, one-size-fits-all strategies is ending; adaptable, data-driven distribution is now essential.
Crucially, large language models (LLMs) are becoming the “top of the funnel” for search, changing how travelers discover and evaluate hotel options. Instead of traditional search engines, guests are increasingly relying on conversational AI to guide their choices—rewriting both the digital ecosystem and the distribution stack.
Providing a seamless omnichannel experience will define hospitality leadership. Today’s guests expect smooth, consistent engagement across every touchpoint, from booking sites and hotel apps to kiosks, voice assistants, and in-room devices. Hotels that unify these channels will reduce lost bookings, boost upselling opportunities, and foster deeper guest loyalty. The future belongs to those who anticipate needs and deliver effortlessly across channels.
3. Contactless, Mobile, and Agentic Innovation: Hospitality Goes Hands-Free
While the push for contactless solutions began during the pandemic, 2026 will mark a new era of adoption that elevates efficiency without losing the personal touch. Mobile-first, biometric, and agent-driven technologies are now converging to enable seamless, secure guest journeys.
· Contactless Everything: Digital check-in, keyless entry, facial recognition, and self-service passport scanning have become standard, eliminating friction throughout the guest experience. These advancements streamline room access, amenities, and payments, boosting both security and convenience.
· Expansive Mobile Integration: Mobile platforms now allow guests to control room settings, entertainment, and service requests directly from personal devices, supporting a more intuitive and customized stay.
· AI Agents Supporting Staff: AI-powered agents now assist across the hospitality tech stack, automating routine bookings, communications, and support tasks. This empowers staff to focus on higher-value, personalized guest interactions.
One key advancement is “Agentic AI”—interconnected agents that share information and take coordinated actions across systems. This creates intelligent workflows, enabling hotels to anticipate guest needs proactively and deliver seamless, end-to-end service. Collectively, these innovations reduce manual processes, empower teams, and raise the bar for trust and convenience in hospitality.
4. Simplified Technology and Breaking Down Silos
5. Real-Time Translation Breaks Down Language Barriers
Looking Ahead
In 2026, technologies such as omnichannel distribution, contactless check-ins, agentic assistants, predictive AI, and real-time translation will deliver the flexibility and personalization today’s guests expect. Hospitality will be transformed by proactive operations—personalizing experiences before arrival, optimizing pricing and occupancy in real time, enabling seamless multilingual service, and fostering environments where work and leisure seamlessly blend. Staff will be empowered to focus on high-value, personal interactions.
Crucially, the current era of “Art of the Possible,” often driven by hype and noise, will shift to a disciplined approach: quantifying the tangible value each AI feature brings to the P&L. Brands that invest in unified data models, trusted AI applications, and tightly integrated platforms will be poised to lead. By prioritizing measurable business outcomes—resilient revenue, deeper guest loyalty, and lasting operational excellence—the industry will elevate both the staff and guest experience, ensuring that innovation directly translates to real, sustained business impact.
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