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By Nishang Narayan
Published on July 12, 2024
Stayflexi, a Y Combinator-backed company, has emerged as a trailblazer in the hotel technology industry, rapidly gaining international acclaim. With a presence in over 2,400 properties worldwide, Stayflexi is revolutionizing hotel management with its all-in-one platform designed to optimize operations and boost revenue. This rapidly growing startup is now celebrating significant success in India, where it is substantially impacting the hospitality sector.
India’s hotel industry is on the cusp of a transformative era, driven by increasing domestic travel and a projected annual growth rate of 10 percent. However, this growth is hampered by outdated hotel technologies, even in prestigious 4-star and 5-star establishments. Stayflexi addresses this challenge head-on by modernizing the entire hotel technology stack, providing a comprehensive, efficient, and innovative solution.
Stayflexi’s AI-powered all-in-one hotel technology platform is widely adopted by ambitious hoteliers and state government tourism boards throughout India. This includes various segments such as resorts, hotels, luxury villas, boat houses, camping, and glamping sites. Notable clientele leveraging the Stayflexi platform include the Isha Foundation, Maharashtra Tourism Development Corporation (MTDC), and Tamil Nadu Tourism Development Corporation (TTDC). With over 50,000 rooms modernized across 2,400 properties, Stayflexi is making waves in the Indian hospitality industry.
The Indian hospitality industry is poised for rapid growth in the next five years, driven by a surge in domestic travel. Modernizing hotel technologies is imperative to sustain and accelerate this growth. Stayflexi’s platform optimizes operational costs and generates additional revenue through its AI-powered price intelligence. This results in instant benefits, such as increased direct bookings from day one.
Stayflexi’s platform is divided into four primary hubs, each designed to address specific needs within the hospitality industry:
Operations Hub The Operations Hub includes a Property Management System (PMS), Point of Sale (POS), Expenses Manager, and Inventory Manager. These tools automate 70 percent of manual tasks, significantly reducing operational costs and enhancing efficiency.
Sales Hub The Sales Hub comprises a Market Intelligence (MI), Channel Manager (CM), Booking Engine (BE), Revenue Manager (RM), and Direct Billing products. These tools are designed to boost hotel revenues by 35%, with some properties experiencing increases of over 50 percent.
Guest Hub The Guest Hub offers products like Magic Link, QR Kiosk, Guest Reviews, and Guest Messaging. These tools streamline guest interactions, from check-ins to reviews, providing a seamless and enhanced guest experience.
Payments Hub The Payments Hub includes Flex Collect, Flex Pay, Flex Settle, and Flex Protect products, which automate end-to-end hotel payments and reduce cancellations, ensuring smooth financial operations.
Stayflexi’s platform leverages AI and advanced analytics to empower hoteliers with data-driven insights and automation. This approach enhances operational efficiency and provides hoteliers with the tools needed to stay competitive in a rapidly evolving market. By adopting Stayflexi’s technology, hotels can optimize their pricing strategies, manage inventory more effectively, and provide exceptional guest experiences.
Mr. Venkatesh Sakamuri, CEO and Co-founder of Stayflexi says, “As India continues to capture a significant share of the global travel market, Stayflexi is well-positioned to play a crucial role in this growth.”
Mr. Preetam Mohan Shetty, CTO and Co-founder of Stayflexi says, “The company’s commitment to innovation and customer-centric solutions has already earned it a loyal client base and industry recognition.”
"Our hustling culture at Stayflexi empowers us to constantly push beyond boundaries, innovate relentlessly, and deliver exceptional solutions that transform the hospitality industry. We thrive on challenge and are driven by our commitment to excellence," said Krishna Sasank Talasila, CIO and Co-founder.
Stayflexi aims to expand its presence further across India, partnering with more properties and state tourism boards to drive modernization and growth. Stayflexi’s success in India is a testament to its innovative approach and commitment to transforming the hospitality industry. By modernizing hotel technologies and providing comprehensive solutions, Stayflexi is empowering hoteliers to achieve new heights of success. As the Indian hospitality industry continues to grow, Stayflexi’s cutting-edge platform will undoubtedly play a pivotal role in shaping its future. Hoteliers and hospitality professionals looking to stay ahead in this dynamic market should consider embracing Stayflexi’s technology to unlock new opportunities and drive sustainable growth.
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By Manu Vardhan Kannan
Published on July 19, 2026
Air India has recorded more than one million inflight WiFi users over the past 12 months, reflecting the growing demand for onboard internet services among travellers.
According to the airline, over one million passengers connected to its inflight WiFi service between June 2025 and June 2026 across its WiFi-enabled fleet. The service is currently available on more than 55 daily flights operated by 28 connected aircraft.
The airline said passenger adoption has increased significantly during the year, with WiFi usage rising from 30 per cent in June 2025 to 55 per cent in June 2026.
Usage data shows that inflight connectivity is being driven largely by entertainment and social media. Around 89 per cent of connected passengers used the service to stream content or access social media platforms, while the remaining 11 per cent used it for web browsing, emails and messaging applications.
Over the 12-month period, passengers consumed nearly 500 terabytes of data through the airline's onboard network. Streaming services accounted for 86 per cent of total data usage, while web browsing made up the remaining 14 per cent.
Air India's inflight WiFi service is currently available on international routes served by its connected fleet, including flights to London, New York, Newark, Frankfurt, Melbourne, Hong Kong, Singapore, Bali, Manila and Mauritius.
The airline said it plans to gradually expand onboard connectivity as more aircraft are equipped with WiFi, extending the service to additional routes in the future.
Introduced as part of Air India's broader efforts to enhance passenger experience and digital services, the inflight WiFi platform has witnessed steady growth over the past year. The airline noted that demand has been particularly strong on long-haul international flights, where passengers increasingly expect uninterrupted internet access throughout their journey.
While Air India did not disclose the number of individual devices connected or the average data consumed per passenger, it said the service has maintained consistent growth since its rollout.
By Hariharan U
Published on July 16, 2026
Tata Consultancy Services (TCS) has been appointed as the strategic technology and innovation partner for The New Terminal One at John F. Kennedy International Airport (JFK), supporting the development of a next-generation digital ecosystem designed to transform the airport experience for passengers, airlines, and operations teams.
As part of the partnership, TCS will build the digital foundation for the terminal by deploying advanced technologies across passenger processing, artificial intelligence-driven IT operations, infrastructure management, and cybersecurity. The collaboration aims to create a seamless, connected, and efficient airport environment powered by real-time data and intelligent automation.
The New Terminal One at JFK is part of The Port Authority of New York and New Jersey’s $19 billion transformation programme for JFK Airport, one of the largest airport redevelopment initiatives in the United States. The project is envisioned as a world-class aviation hub focused on enhancing passenger experience through modern infrastructure and innovative technology.
Through the partnership, TCS will leverage its digital solutions, including Cognix and ignio platforms, to enable end-to-end visibility across critical airport operations such as passenger processing, baggage management, terminal security, and IT infrastructure.
The deployment of AI-powered systems will help improve operational efficiency, enhance predictive capabilities, and support faster decision-making across multiple airport functions. The technology foundation is expected to enable a more reliable and personalised travel experience for passengers while helping airport teams manage complex operations more effectively.
Commenting on the partnership, Jennifer Daniel Aument, CEO, The New Terminal One at JFK, said that TCS will play an important role in helping the terminal achieve its vision of becoming one of the world’s leading airport experiences, delivering enhanced services for partner airlines and travellers.
Amit Bajaj, President, North America, TCS, highlighted the role of artificial intelligence in shaping the future of aviation experiences. He noted that AI will support a seamless and dependable passenger journey while helping transform The New Terminal One into a technology-led experiential destination.
With airports worldwide increasingly adopting digital transformation strategies, the partnership reflects the growing role of technology in improving passenger journeys, operational resilience, and security. From automated processes and predictive analytics to intelligent infrastructure management, digital platforms are becoming central to the future of global aviation.
The collaboration between TCS and The New Terminal One at JFK represents a significant step towards creating a smart airport ecosystem where technology, innovation, and hospitality converge to deliver a more efficient and engaging travel experience
Published on July 5, 2026
Radisson Hotel Group has launched a new AI-powered real-time price matching technology, aimed at transforming the way guests book directly through hotel websites and strengthening transparency in hotel pricing.
The system automatically identifies lower publicly available rates for Radisson properties listed on third-party platforms such as OTAs and search engines, and instantly matches those prices on RadissonHotels.com. This removes the need for manual claims, screenshots, or approval processes that are typically required under traditional best rate guarantee programs.
Unlike conventional models, the new system operates in real time. When a lower rate is detected on platforms including Booking.com, Expedia, Agoda, Trip.com, and others, the AI engine verifies the pricing difference and automatically applies the matched rate, redirecting users directly to the hotel’s booking platform.
According to Gianni Di Fede, Global Chief Commercial Officer at Radisson Hotel Group, modern travellers expect speed, simplicity, and confidence when booking. He noted that the new feature ensures guests always receive the best available price when booking directly with Radisson.
For guests, the system eliminates uncertainty around pricing and simplifies the booking journey. For hotel teams, it reduces administrative workload associated with manual price match requests and allows staff to focus more on guest service and operational efficiency. The tool also provides better visibility into pricing trends and booking behaviour.
The AI-powered price matching feature is now live across all Radisson Hotel Group properties worldwide, marking a significant step in the company’s digital transformation strategy.
The initiative forms part of Radisson’s broader push toward automation and AI-driven solutions aimed at improving direct bookings, enhancing transparency, and creating a more seamless digital experience for travellers. By replacing traditional reactive pricing guarantees with a fully automated system, Radisson is positioning itself at the forefront of hospitality technology innovation.
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