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By Hariharan U
Published on October 23, 2025
Surinder Singh has been appointed as the Area Director – Operations & General Manager at Taj Chandigarh, marking another milestone in his illustrious career spanning over three decades in the luxury hospitality space.
In his new role, Mr Singh will oversee operations across Chandigarh, Himachal Pradesh, Punjab, and Jammu & Kashmir, with a focus on strengthening Taj’s presence and driving revenue growth through experiential and guest-centric initiatives. His strategic leadership will play a key role in expanding the brand’s footprint in Northern India, one of Taj’s most dynamic markets.
A seasoned hotelier and visionary leader, Mr Singh has held several senior roles within the Indian Hotels Company Limited (IHCL). Before this appointment, he served as Area Director – Operations for Delhi NCR & Haryana and General Manager of Taj City Centre, Gurugram. His impressive career also includes leadership at some of IHCL’s most iconic properties, including Taj Mahal Lucknow, Blue Diamond Pune, Vivanta New Delhi Dwarka, IHCL SeleQtions, and an earlier stint at Taj Chandigarh itself.
Known for his hands-on leadership and sharp operational insight, Mr Singh blends his foundation in culinary management with a strong focus on innovation and guest experience. Under his leadership at Taj City Centre, Gurugram, the hotel achieved record revenue growth, high employee engagement, and exceptional guest satisfaction scores. His emphasis on sustainability also earned the property a Gold Certification by Earth Check, reinforcing his commitment to responsible hospitality.
Beyond operations, Mr Singh is deeply involved in community building and industry advocacy. He has championed skill development through partnerships with organizations such as Pratham Education Foundation, helping nurture young talent for careers in hospitality. His roles as Vice President of the Hotel & Restaurant Association of Northern India (HRAI) and Executive Committee Member of the Hotel Association of India (HAI) further reflect his dedication to shaping the future of the Indian hospitality industry.
Mr Singh has also enhanced his leadership journey through executive programs at IIM Ahmedabad, Cornell University, and Nanyang Technological University, Singapore, refining his expertise in strategic thinking and organizational excellence.
As he returns to lead Taj Chandigarh, Surinder Singh’s career continues to embody Taj’s values of tradition, innovation, and heartfelt service. His forward-thinking approach and passion for nurturing teams are expected to further elevate Taj Chandigarh’s position as a benchmark for luxury and warmth in North India.
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Published on December 20, 2025
As the hospitality industry in India prepares to step into 2026, operators are reflecting on a year marked by recovery, refinement, and renewed ambition. According to Pranav Rungta, Co-Founder & Director of Nksha Restaurant and Vice President of NRAI Mumbai, 2025 proved to be a strong year both for his brand and for the wider dining ecosystem.
“Nksha had a strong 2025, earning high praise for its modern North Indian cuisine, elegant ambience, and innovative cocktail programme,” Rungta shared. “Our patrons truly valued the overall experience, from exceptional service to thoughtful presentation, even within the premium dining segment.”
Operating in Mumbai’s highly competitive fine-dining space, Nksha’s ability to deliver consistent quality and value helped it stand out as a destination restaurant. The positive response has also encouraged the brand to look beyond its current footprint.
Looking ahead, Rungta revealed that Nksha is actively exploring expansion plans for 2026. “We are evaluating a new location in Mumbai and also studying opportunities in the GCC region, where we have received very encouraging feedback for the concept,” he said.
From an industry standpoint, Rungta believes 2026 will be shaped by a clear shift in demand patterns. Tier II and Tier III cities such as Pune, Ahmedabad, Lucknow, Raipur, and Indore are emerging as strong growth markets. “The demand in these cities is growing faster, and there is a massive appetite for established metro brands, provided menus are localised,” he noted.
Premiumisation is expected to continue, particularly in fine dining and craft cocktails, as Indian diners increasingly seek elevated, experience-led outings. At the same time, Gen Z-driven personalisation is set to play a larger role. “AI-powered chatbots, customised health-focused menus such as low-carb or vegan options, and immersive experiences like virtual tastings will become more common,” Rungta added.
As restaurants balance expansion with innovation, 2026 is shaping up to be a year where thoughtful growth, technology-led personalisation, and premium experiences define the next phase of India’s hospitality journey.
Published on December 19, 2025
The St. Regis Goa Resort, the premier luxury destination on South Goa’s pristine coast, is delighted to announce the appointment of celebrated Culinary Maestro Roberto Zizi as Italian Chef de Cuisine at Oliveto, the resort’s signature Italian restaurant.
Chef Roberto, a native of Sardinia, brings an impressive international background with leadership roles across renowned hotel brands worldwide. In his new role, he will oversee the complete culinary experience at Oliveto, infusing authentic Italian flavors with his refined techniques to create an elevated gastronomic journey for guests.
“With Chef Roberto joining Oliveto, we are excited to offer an enhanced Italian dining experience that reflects the finest in craftsmanship and authenticity,” said a spokesperson from The St. Regis Goa Resort.
Guests at Oliveto can now look forward to innovative menus, classic Italian preparations, and a luxurious dining ambiance designed to transport diners to the heart of Italy while enjoying the breathtaking coastal views of South Goa.
This appointment underscores The St. Regis Goa Resort’s commitment to exceptional culinary experiences as part of its world-class hospitality offerings.
By Manu Vardhan Kannan
Sofitel Mumbai BKC has announced the appointment of Mr. Ayodhya Tiwari as its Director of Revenue, further strengthening the hotel’s leadership team. With over thirteen years of experience across some of India’s most respected luxury and upscale hospitality brands, he brings a strong blend of strategic thinking, analytical expertise, and consistent revenue-driven performance.
Over the course of his career, Mr. Tiwari has built deep expertise across Revenue Management, Reservations, and Distribution, supported by a solid foundation in commercial operations and market optimisation. He has previously worked with renowned hospitality brands including Novotel, Hyatt Regency, Pride Plaza, and The Leela, contributing to several landmark properties and high-performing portfolios.
In his most recent role, he led revenue strategy for multi-property operations, delivering record occupancy levels and sustained RevPAR growth. Across his earlier assignments, he has played a key role in strengthening digital performance, enhancing market positioning, and supporting hotel openings and operational transitions, establishing a strong track record of sound commercial judgement and revenue-first thinking.
In his new role at Sofitel Mumbai BKC, Mr. Tiwari will be responsible for leading the hotel’s revenue strategy through a forward-looking and data-driven approach. His focus will include dynamic pricing, refined distribution strategies, and strengthening market share across all business segments, while supporting the hotel’s long-term growth objectives. His ability to anticipate trends, optimise multi-segment demand, and drive a profitable business mix is expected to further enhance the property’s standing in Mumbai’s luxury hospitality market.
Known as a collaborative leader with strong interpersonal skills and a solutions-oriented mindset, Mr. Tiwari brings a commitment to building high-performing teams and fostering a culture of excellence. His experience across diverse markets and his adaptability to evolving industry dynamics have shaped him into a results-driven professional with a passion for innovation and continuous improvement.
Speaking about his appointment, Ayodhya Tiwari shared, “I am honoured to join Sofitel Mumbai BKC and look forward to deepening my understanding of the hotel’s distinctive positioning and operational strengths. In my role as Director of Revenue, I am committed to advancing the property’s commercial performance by driving strategic revenue initiatives, strengthening promotional effectiveness, and optimising business mix across segments. I look forward to working closely with the team to deliver meaningful and sustainable results.”
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