Surinder Singh Appointed as Area Director – Operations & General Manager at Taj Chandigarh

Surinder Singh Appointed as Area Director – Operations & General Manager at Taj Chandigarh

By Hariharan U

Published on October 23, 2025

Surinder Singh has been appointed as the Area Director – Operations & General Manager at Taj Chandigarh, marking another milestone in his illustrious career spanning over three decades in the luxury hospitality space.

In his new role, Mr Singh will oversee operations across Chandigarh, Himachal Pradesh, Punjab, and Jammu & Kashmir, with a focus on strengthening Taj’s presence and driving revenue growth through experiential and guest-centric initiatives. His strategic leadership will play a key role in expanding the brand’s footprint in Northern India, one of Taj’s most dynamic markets.

A seasoned hotelier and visionary leader, Mr Singh has held several senior roles within the Indian Hotels Company Limited (IHCL). Before this appointment, he served as Area Director – Operations for Delhi NCR & Haryana and General Manager of Taj City Centre, Gurugram. His impressive career also includes leadership at some of IHCL’s most iconic properties, including Taj Mahal Lucknow, Blue Diamond Pune, Vivanta New Delhi Dwarka, IHCL SeleQtions, and an earlier stint at Taj Chandigarh itself.

Known for his hands-on leadership and sharp operational insight, Mr Singh blends his foundation in culinary management with a strong focus on innovation and guest experience. Under his leadership at Taj City Centre, Gurugram, the hotel achieved record revenue growth, high employee engagement, and exceptional guest satisfaction scores. His emphasis on sustainability also earned the property a Gold Certification by Earth Check, reinforcing his commitment to responsible hospitality.

Beyond operations, Mr Singh is deeply involved in community building and industry advocacy. He has championed skill development through partnerships with organizations such as Pratham Education Foundation, helping nurture young talent for careers in hospitality. His roles as Vice President of the Hotel & Restaurant Association of Northern India (HRAI) and Executive Committee Member of the Hotel Association of India (HAI) further reflect his dedication to shaping the future of the Indian hospitality industry.

Mr Singh has also enhanced his leadership journey through executive programs at IIM Ahmedabad, Cornell University, and Nanyang Technological University, Singapore, refining his expertise in strategic thinking and organizational excellence.

As he returns to lead Taj Chandigarh, Surinder Singh’s career continues to embody Taj’s values of tradition, innovation, and heartfelt service. His forward-thinking approach and passion for nurturing teams are expected to further elevate Taj Chandigarh’s position as a benchmark for luxury and warmth in North India.


Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

Reliance Consumer Products Appoints Deepak Bisht as Deputy Manager – HORECA, Uttarakhand

By Manu Vardhan Kannan

Published on July 16, 2026

Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.

An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.

He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.

In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.

Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.

With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.


Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

Mercedes-Benz India Announces Key Leadership Changes Across Sales & Marketing

By Hariharan U

Published on July 15, 2026

Mercedes-Benz India has announced a series of strategic leadership changes within its Sales & Marketing function, reinforcing the company's focus on enhancing customer experiences through real-time data, artificial intelligence, and integrated retail finance solutions. The organizational changes will come into effect from September 1, 2026.

As part of the new appointments, Nandita Godbole, currently General Manager – Digital Customer Unit, has been appointed Head of Marketing, succeeding Amrit Baid. Amrit Baid will take over as General Manager – Retail Finance & Pre-Owned Cars, while Jamsheed Bhadha, currently General Manager – Product Planning & Sales Planning, will transition to a new role within Mercedes-Benz in Dubai. Sanjay Kochar, presently General Manager – TEV & BEV Sales, will succeed Bhadha as General Manager – Product Planning & Sales Planning.

Commenting on the organizational changes, Brendon Sissing, Vice President – Sales & Marketing, Mercedes-Benz India, said, "Our people remain the driving force behind Mercedes-Benz's customer centricity and sustained success. These organizational changes reinforce our commitment to creating exceptional customer experiences using real-time data strategies, AI deployment, and integrated business capabilities, while building future-ready leaders by offering broader cross-functional exposure to our talents."

Nandita Godbole has held several leadership positions across Marketing, Retail Sales, and the Digital Customer Unit at Mercedes-Benz India. In her new role, she will focus on leveraging artificial intelligence, real-time data, and predictive insights to create more personalized and seamless customer experiences across every stage of the ownership journey.

Amrit Baid, who has successfully led Marketing and Customer Experience initiatives, including campaigns such as Dreams Day, Wish Box, and G-Tribe, will now lead the Retail Finance & Pre-Owned Cars business. Mercedes-Benz India said the appointment aligns with its strategy of integrating retail finance more closely into the customer journey. The company's retail finance portfolio has grown to over ₹15,000 crore and currently supports more than 50 percent of the vehicles retailed through financing programmes such as Star Agility.

The leadership changes reflect Mercedes-Benz India's continued emphasis on nurturing internal talent, strengthening cross-functional leadership, and accelerating innovation-led growth while delivering a more connected and customer-centric luxury automotive experience


Hyatt Centric Sector 17 Chandigarh Appoints Ajit Singh Gandhi as General Manager

Hyatt Centric Sector 17 Chandigarh Appoints Ajit Singh Gandhi as General Manager

By Manu Vardhan Kannan

Published on July 15, 2026

Hyatt Centric Sector 17 Chandigarh has announced the appointment of Ajit Singh Gandhi as its General Manager, effective July 1, 2026. In his new role, he will oversee the hotel's operations, commercial strategy, colleague culture, and guest experience while driving its continued growth as a leading lifestyle destination in Chandigarh.

With more than 20 years of experience in the hospitality industry, Ajit brings extensive expertise in hotel operations, commercial leadership, and talent development. Throughout his career, he has held leadership positions with prominent hospitality brands including The Oberoi Group, Taj Hotels, Marriott, and The Lalit, gaining experience across luxury, leisure, corporate, and MICE segments.

Before joining Hyatt Centric Sector 17 Chandigarh, Ajit served as General Manager at Hyatt Centric Dehradun, where he led the hotel with a strong focus on operational excellence, colleague engagement, and guest satisfaction. His contributions have been recognised with the Iconic General Manager of the Year 2025 award by Times Hospitality Icons, along with the Top 20 General Managers – People's Choice Awards in both 2024 and 2025.

At Hyatt Centric Sector 17 Chandigarh, Ajit will focus on enhancing the hotel's lifestyle positioning by delivering elevated guest experiences, introducing innovative food and beverage offerings, and strengthening the property's connection with Chandigarh's culture and social scene. He will also oversee the continued growth of the hotel's dining and nightlife venues, including KOYO KOYO, the contemporary Asian restaurant, and PVT LTD, the hotel's intimate speakeasy known for its innovative cocktails and immersive experiences.

Commenting on his appointment, Ajit Singh Gandhi said, "I am delighted to join Hyatt Centric Sector 17 Chandigarh, a hotel that reflects the energy, creativity and character of the city itself. I look forward to working alongside an incredibly passionate team to build on the hotel's strong foundation, create memorable experiences for our guests, and further strengthen its position as a destination of choice for both travelers and local patrons."

Ajit's appointment marks an important step in the hotel's continued evolution as it expands its lifestyle offerings for both travellers and residents of Chandigarh. Backed by his people-first leadership approach and operational expertise, Hyatt Centric Sector 17 Chandigarh aims to continue delivering fresh, memorable, and locally inspired experiences.

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