Surinder Singh Appointed as Area Director – Operations & General Manager at Taj Chandigarh

Surinder Singh Appointed as Area Director – Operations & General Manager at Taj Chandigarh

By Hariharan U

Published on October 23, 2025

Surinder Singh has been appointed as the Area Director – Operations & General Manager at Taj Chandigarh, marking another milestone in his illustrious career spanning over three decades in the luxury hospitality space.

In his new role, Mr Singh will oversee operations across Chandigarh, Himachal Pradesh, Punjab, and Jammu & Kashmir, with a focus on strengthening Taj’s presence and driving revenue growth through experiential and guest-centric initiatives. His strategic leadership will play a key role in expanding the brand’s footprint in Northern India, one of Taj’s most dynamic markets.

A seasoned hotelier and visionary leader, Mr Singh has held several senior roles within the Indian Hotels Company Limited (IHCL). Before this appointment, he served as Area Director – Operations for Delhi NCR & Haryana and General Manager of Taj City Centre, Gurugram. His impressive career also includes leadership at some of IHCL’s most iconic properties, including Taj Mahal Lucknow, Blue Diamond Pune, Vivanta New Delhi Dwarka, IHCL SeleQtions, and an earlier stint at Taj Chandigarh itself.

Known for his hands-on leadership and sharp operational insight, Mr Singh blends his foundation in culinary management with a strong focus on innovation and guest experience. Under his leadership at Taj City Centre, Gurugram, the hotel achieved record revenue growth, high employee engagement, and exceptional guest satisfaction scores. His emphasis on sustainability also earned the property a Gold Certification by Earth Check, reinforcing his commitment to responsible hospitality.

Beyond operations, Mr Singh is deeply involved in community building and industry advocacy. He has championed skill development through partnerships with organizations such as Pratham Education Foundation, helping nurture young talent for careers in hospitality. His roles as Vice President of the Hotel & Restaurant Association of Northern India (HRAI) and Executive Committee Member of the Hotel Association of India (HAI) further reflect his dedication to shaping the future of the Indian hospitality industry.

Mr Singh has also enhanced his leadership journey through executive programs at IIM Ahmedabad, Cornell University, and Nanyang Technological University, Singapore, refining his expertise in strategic thinking and organizational excellence.

As he returns to lead Taj Chandigarh, Surinder Singh’s career continues to embody Taj’s values of tradition, innovation, and heartfelt service. His forward-thinking approach and passion for nurturing teams are expected to further elevate Taj Chandigarh’s position as a benchmark for luxury and warmth in North India.


The Residency Hotels Appoints Prakash Jayadevan as Chief Operating Officer

The Residency Hotels Appoints Prakash Jayadevan as Chief Operating Officer

By Manu Vardhan Kannan

Published on October 23, 2025

The Residency Hotels is proud to announce the appointment of Prakash Jayadevan as its new Chief Operating Officer (COO). In this strategic leadership role, Mr. Jayadevan will lead operational strategy, enhance performance across all properties, and ensure consistently exceptional guest experiences.

Commenting on the appointment, B Gopinath – CEO, The Residency Hotels, said, “We are thrilled to welcome Mr. Prakash Jayadevan as our new Chief Operating Officer. His deep operational expertise, strategic mindset, and proven leadership make him the ideal partner as we continue to scale and drive long-term growth. I am confident that he will play a critical role in advancing our mission and delivering greater value to our customers, employees, and stakeholders. His leadership will be instrumental as we scale, innovate, and build a company that leads for decades to come.”

With an impressive background in hospitality management and hotel operations, Mr. Jayadevan has earned recognition for his ability to drive service excellence and operational optimization. His appointment comes at a significant time as The Residency Hotels enters a new phase of growth and brand elevation.

Expressing his enthusiasm for the new role, Mr. Prakash Jayadevan said, “It is an honour and privilege to step into this role at this exciting juncture of brand expansion at The Residency Hotels. I am dedicated to fostering a culture of excellence for both our internal and external stakeholders. With our brand ethos of ‘Hospitality with Heart,’ supported by an exceptional team, we will continue to provide unparalleled guest experiences and further strengthen our position in the hospitality industry.”

Mr. Jayadevan brings with him extensive leadership experience across renowned hospitality brands including Pioneer Holiday Resorts Limited, Oberoi Hotels & Resorts, Marriott International India and Nepal, and The Leela Palaces, Hotels and Resorts. His strategic vision and operational acumen are expected to further elevate The Residency Hotels’ reputation for heartfelt hospitality and service excellence.


Anthony Martin Steps Up as Front Office Manager at Marriott Executive Apartments Hyderabad

Anthony Martin Steps Up as Front Office Manager at Marriott Executive Apartments Hyderabad

By Hariharan U

Published on October 23, 2025

Marriott Executive Apartments Hyderabad has announced the promotion of Anthony Martin as its new Front Office Manager, marking a proud moment in his remarkable 16-year journey with Marriott International.

Martin began his career in 2009 at the Hyderabad Marriott Hotel & Convention Centre, starting out as a Cafeteria Service Boy. His consistent commitment to excellence soon saw him transition to the Front Office department in 2013. Over the years, he steadily rose through the ranks  from Bell Boy to Front Desk Manager earning recognition for his hard work and leadership.

In 2023, Martin took on a new challenge as Assistant Front Office Manager at Fairfield by Marriott Benaulim Goa, before returning to Hyderabad in 2024 to join Marriott Executive Apartments in the same role.

Reflecting on his journey, Martin shared, “It has been an incredible 16-year journey with Marriott filled with learning, growth and opportunities that have shaped both my professional and personal development.”

Outside of work, Martin enjoys watching cricket, listening to music, and spending quality time with his family and eight-month-old son. In his new role, he will oversee all front office operations and continue to lead the guest services team in delivering the warm, high-standard hospitality that Marriott is known for.


Abhilash Matam Appointed Multi Property Hotel Manager for Courtyard by Marriott Kochi Airport & Port Muziris

Abhilash Matam Appointed Multi Property Hotel Manager for Courtyard by Marriott Kochi Airport & Port Muziris

By Manu Vardhan Kannan

Published on October 23, 2025

Courtyard by Marriott Kochi Airport & Port Muziris, Kochi, a Tribute Portfolio Hotel, is delighted to announce the appointment of Abhilash Matam as Multi Property Hotel Manager, effective from 13th October 2025.

Abhilash Matam is a highly motivated hospitality professional with extensive expertise in strategic hotel operations across luxury, midscale, and budget properties. Known for successfully leading international hotel management teams, he brings particular proficiency in Rooms Division operations, ensuring seamless day-to-day functioning across properties.

Prior to this role, Abhilash served as Director of Operations at Kochi Marriott, where he played a pivotal role in enhancing operational excellence. His illustrious career also includes experience with globally renowned brands such as Accor, Oberoi, and IBIS & Adagio in Doha, contributing to his comprehensive understanding of diverse hospitality segments.

Speaking about his appointment, Abhilash said:

"I believe great hospitality begins with genuine connections. My goal is to create an environment where our associates feel inspired and our guests feel truly valued at every moment of their stay."

Known for his visionary leadership and passion for hospitality, Abhilash is admired for his ability to inspire and motivate teams while consistently seeking ways to enhance operations and deliver exceptional guest experiences. His forward-thinking approach has been instrumental in implementing operational improvements that boost efficiency and create lasting value for both guests and the business.

With his appointment, Courtyard by Marriott Kochi Airport & Port Muziris reinforces its commitment to excellence in hospitality, ensuring every guest experience is memorable and every operational standard is elevated.

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