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By Nishang Narayan
Published on October 9, 2024
Tamara Leisure Experiences has announced the appointment of Bonnieface Frank as the new Hotel Manager for Lilac Bangalore, marking an exciting new chapter for the boutique hotel. In this role, Frank will oversee all hotel operations, focusing on enhancing guest experiences and optimizing performance to ensure the continued success of the property.
With an impressive career spanning over several renowned hospitality institutions like the Taj Group of Hotels, HMS Host, SRM Group of Hotels, and Punnamada Resorts & Houseboats, Frank brings with him a wealth of expertise in both hotel management and banqueting operations. His extensive experience in orchestrating major events, including the prestigious President of India fleet review and various high-profile luncheons and dinners for heads of state, highlights his ability to manage significant events with impeccable precision.
Shruti Shibulal, CEO and Director of Tamara Leisure Experiences, expressed her enthusiasm for Frank’s appointment, stating, "We are delighted to welcome Bonnieface Frank to our team. His extensive experience in hotel management and proven track record in delivering exceptional guest experiences align perfectly with our commitment to excellence. We are confident that his leadership will contribute significantly to the success of Lilac Bangalore." On joining the Tamara family, Frank shared his excitement: "I am thrilled to join Tamara Leisure Experiences and lead the team at Lilac Bangalore. I look forward to leveraging my experience in pre-opening hotels and developing food and beverage outlets to enhance our offerings and create unforgettable experiences for our guests. The philosophy of Tamara deeply resonates with my personal and professional goals, and I look forward to long innings with this accomplished team."
Shruti Shibulal, CEO and Director of Tamara Leisure Experiences, expressed her enthusiasm for Frank’s appointment, stating, "We are delighted to welcome Bonnieface Frank to our team. His extensive experience in hotel management and proven track record in delivering exceptional guest experiences align perfectly with our commitment to excellence. We are confident that his leadership will contribute significantly to the success of Lilac Bangalore."
On joining the Tamara family, Frank shared his excitement: "I am thrilled to join Tamara Leisure Experiences and lead the team at Lilac Bangalore. I look forward to leveraging my experience in pre-opening hotels and developing food and beverage outlets to enhance our offerings and create unforgettable experiences for our guests. The philosophy of Tamara deeply resonates with my personal and professional goals, and I look forward to long innings with this accomplished team."
Frank’s qualifications include a degree in hotel management and catering technology, along with a diverse skill set that encompasses leadership, communication, financial acumen, and a profound understanding of customer service. His proven ability to manage staff, oversee budgets, and implement effective marketing strategies further strengthens his capability to lead Lilac Bangalore to new heights.
As part of the Tamara Leisure Experiences portfolio, Lilac Bangalore is known for its personalized service and boutique charm, and with Bonnieface Frank at the helm, it is poised to continue providing guests with memorable, high-quality experiences in the heart of Bangalore.
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By Hariharan U
Published on April 29, 2026
Courtyard by Marriott Mahabaleshwar has appointed Ranjita Das as Assistant Manager – Learning & Development, strengthening its focus on talent development and service excellence.
With over five years of experience in the hospitality industry, Ranjita brings expertise in team development, guest engagement, operational efficiency, and training. In her new role, she will lead the hotel’s learning and development initiatives, focusing on enhancing employee capabilities, building leadership skills, and fostering a culture of continuous learning aligned with global brand standards.
Commenting on the appointment, Rahul Janve said, “We are delighted to welcome Ranjita to our leadership team. Her passion for people development and strong operational understanding makes her a valuable addition. We are confident she will play a key role in nurturing talent and elevating the associate experience.”
Prior to this, Ranjita was associated with The Leela Palace New Delhi, where she served as Assistant Restaurant Manager. She played an active role in training, onboarding, and driving operational efficiencies, while also leading initiatives such as festive gifting projects aligned with market trends.
Her earlier experience includes roles at Four Seasons Hotel Bengaluru and Lemon Tree Premiere Hyderabad, where she built strong capabilities in guest service, team coordination, and high-end hospitality operations.
Ranjita holds a degree in Hospitality and Hotel Management from National Council for Hotel Management and Catering Technology and has completed certifications in Inclusive Leadership and Unconscious Bias, reflecting her focus on progressive workplace practices.
With a people-first approach, she is set to contribute to strengthening the hotel’s service culture and overall guest experience.
JW Marriott Hotel Bengaluru has appointed Ayush Saraf as Training Manager, reinforcing its focus on people development and service excellence.
With over a decade of experience in hospitality learning and development, Ayush brings a structured and people-centric approach to training. His expertise lies in associate engagement, capability building, and fostering service-driven cultures, aimed at enhancing guest experiences.
Prior to this role, Ayush was associated with Coorg Marriott Resort & Spa, where he led key initiatives to strengthen service culture and team performance. His professional journey also includes stints with leading hospitality brands such as The Tamara Coorg, Woods at Sasan, and Evolve Back Resorts, contributing to learning and leadership development across teams.
Commenting on the appointment, Gaurav Sinha said, “At JW Marriott Hotel Bengaluru, our associates are at the heart of every guest experience. Ayush’s passion for developing people and fostering a culture of continuous learning will further strengthen our commitment to delivering exceptional hospitality.”
Sharing his perspective, Ayush Saraf added, “I am excited to be part of JW Marriott Hotel Bengaluru, a brand that places people and purpose at the centre of everything it does. I look forward to building meaningful learning experiences and empowering associates to deliver intuitive service that resonates with our guests.”
In his new role, Ayush will lead the hotel’s learning and development function, focusing on leadership capability, service culture, and consistent delivery of refined guest experiences.
Part of Marriott International, JW Marriott Hotel Bengaluru continues to position itself as a leader in luxury hospitality, combining premium infrastructure with a strong emphasis on people and service excellence.
By Manu Vardhan Kannan
Hyatt Ahmedabad has announced the elevation of three team members into key leadership roles across Human Resources, Revenue, and Rooms Division. The move reflects Hyatt’s continued focus on nurturing talent from within and recognising consistent performance and dedication.
Anshita Detha has been elevated to Assistant Director of Human Resources from her previous role as Human Resources Manager. With 10 years of industry experience, her journey with Hyatt began in 2016 as a Learning Coordinator at Hyatt Ahmedabad. She later gained experience at Park Hyatt Hyderabad before returning to Hyatt Ahmedabad in 2023. In her new role, she will focus on shaping people strategies, strengthening workplace culture, and supporting long-term growth across departments. “This elevation is a milestone that reflects both my growth and the trust Hyatt places in me to drive people strategy with greater impact,” she shares.
Naved Chaudhry steps into the role of Cluster Revenue Manager for Hyatt Ahmedabad and Hyatt Regency Dharamshala. Previously serving as Revenue Manager, he brings 14 years of experience in the industry, including 3 years with Hyatt. His expanded role involves leading revenue strategy across both properties, balancing business goals while maintaining the brand’s people-first approach. “This elevation is a reflection of consistent growth and trust earned over time,” he shares.
Shezad Nagori has been elevated to Room Division Manager from his role as Front Office Manager. With 15 years of experience across three cities, his journey reflects steady growth within the industry. Starting as a Front Office Associate, he brings strong operational understanding and guest-focused insights into his leadership role. “Moving closer to where I'm meant to be,” he says, reflecting on this milestone.
Commenting on the leadership changes, Mr. Gaurav Chandna, General Manager, Hyatt Ahmedabad, said, “At Hyatt Ahmedabad, we don't just fill positions. We build careers and we build people. Anshita, Naved, and Shezad have each demonstrated what it means to lead with integrity and care. Their elevations are a natural progression and a reflection of the culture we work hard to protect every single day. Hyatt's strength has always been its people, and these three are a proud example of that.”
With these elevations, Hyatt Ahmedabad continues to strengthen its leadership team while reinforcing its commitment to building careers and supporting growth from within.
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