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By Nishang Narayan
Published on October 9, 2024
Tamara Leisure Experiences has announced the appointment of Bonnieface Frank as the new Hotel Manager for Lilac Bangalore, marking an exciting new chapter for the boutique hotel. In this role, Frank will oversee all hotel operations, focusing on enhancing guest experiences and optimizing performance to ensure the continued success of the property.
With an impressive career spanning over several renowned hospitality institutions like the Taj Group of Hotels, HMS Host, SRM Group of Hotels, and Punnamada Resorts & Houseboats, Frank brings with him a wealth of expertise in both hotel management and banqueting operations. His extensive experience in orchestrating major events, including the prestigious President of India fleet review and various high-profile luncheons and dinners for heads of state, highlights his ability to manage significant events with impeccable precision.
Shruti Shibulal, CEO and Director of Tamara Leisure Experiences, expressed her enthusiasm for Frank’s appointment, stating, "We are delighted to welcome Bonnieface Frank to our team. His extensive experience in hotel management and proven track record in delivering exceptional guest experiences align perfectly with our commitment to excellence. We are confident that his leadership will contribute significantly to the success of Lilac Bangalore." On joining the Tamara family, Frank shared his excitement: "I am thrilled to join Tamara Leisure Experiences and lead the team at Lilac Bangalore. I look forward to leveraging my experience in pre-opening hotels and developing food and beverage outlets to enhance our offerings and create unforgettable experiences for our guests. The philosophy of Tamara deeply resonates with my personal and professional goals, and I look forward to long innings with this accomplished team."
Shruti Shibulal, CEO and Director of Tamara Leisure Experiences, expressed her enthusiasm for Frank’s appointment, stating, "We are delighted to welcome Bonnieface Frank to our team. His extensive experience in hotel management and proven track record in delivering exceptional guest experiences align perfectly with our commitment to excellence. We are confident that his leadership will contribute significantly to the success of Lilac Bangalore."
On joining the Tamara family, Frank shared his excitement: "I am thrilled to join Tamara Leisure Experiences and lead the team at Lilac Bangalore. I look forward to leveraging my experience in pre-opening hotels and developing food and beverage outlets to enhance our offerings and create unforgettable experiences for our guests. The philosophy of Tamara deeply resonates with my personal and professional goals, and I look forward to long innings with this accomplished team."
Frank’s qualifications include a degree in hotel management and catering technology, along with a diverse skill set that encompasses leadership, communication, financial acumen, and a profound understanding of customer service. His proven ability to manage staff, oversee budgets, and implement effective marketing strategies further strengthens his capability to lead Lilac Bangalore to new heights.
As part of the Tamara Leisure Experiences portfolio, Lilac Bangalore is known for its personalized service and boutique charm, and with Bonnieface Frank at the helm, it is poised to continue providing guests with memorable, high-quality experiences in the heart of Bangalore.
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By Manu Vardhan Kannan
Published on September 18, 2025
The Westin Goa has announced the appointment of Preeti Mittoo as its new director of sales and marketing. With more than 18 years of expertise across luxury, business, and lifestyle hospitality brands, Mittoo brings a strong track record of leading teams, driving growth, and creating guest-focused experiences.
She began her career with ITC Hotels and The Oberoi Group, where she developed a strong foundation in hospitality sales. Most recently, she served as general manager, sales, North India at Lemon Tree & Aurika Hotels, successfully leading sales strategies for 32 hotels and spearheading the launch of their luxury brand.
This appointment marks her first role with Marriott International. At The Westin Goa, Mittoo’s focus will be on positioning the resort as a destination of choice in Goa while building on Westin’s wellness-infused philosophy and the vibrant spirit of the region. She envisions establishing the property as the benchmark for wellness-driven luxury in India.
Mittoo believes that true success goes beyond filling rooms, it lies in curating soulful, memorable moments that inspire guest loyalty. A strong advocate of teamwork and guest-centric hospitality, her leadership mantra is: “Inspire, empower and stay customer-obsessed, because both teams and guests thrive when genuine care is at the core.”
Welcoming her to the team, Harish Gopalakrishnan, general manager, The Westin Goa, said: “We are delighted to welcome Preeti Mittoo to The Westin Goa family! With her talent and experience, we are confident that together we will curate trend-setting, soulful experiences that position the resort as the benchmark for wellness travel in India.”
Through her new role, Preeti Mittoo aims to blend strategy with empathy, ensuring The Westin Goa remains a leader in Goa’s luxury and wellness hospitality landscape.
Four Seasons Hotel Mumbai has announced the appointment of Henna Punjabi as its new Director of Public Relations and Communications.
Henna brings a wealth of experience in marketing and communications, with a proven track record in building impactful brand narratives and executing campaigns that resonate with both guests and media. She has been recognised with the Marketing Team of the Year award at the Marriott International APEC Elite Awards 2024 and was named Runner-Up for Marketing & PR Person of the Year at the Hotelier India Awards, reflecting her excellence in the field.
In her new role, Henna will lead the hotel’s communications and brand positioning strategy, including media relations, integrated marketing, and high-impact campaigns. Her expertise in combining creativity with strategic insight will help amplify Four Seasons Hotel Mumbai’s visibility as a leader in luxury hospitality.
Commenting on the appointment, Nitesh Gandhi, General Manager, Four Seasons Hotel Mumbai, said: “Henna brings with her not just experience, but a true passion for building connections through storytelling. We are delighted to welcome her to Four Seasons Hotel Mumbai and look forward to the energy, creativity, and fresh perspective she will bring to our communications journey.”
With Henna Punjabi on board, Four Seasons Hotel Mumbai continues to reinforce its commitment to excellence, where service, storytelling, and brand presence reflect the timeless elegance of the Four Seasons brand.
By Hariharan U
Published on September 17, 2025
Treat Hotels & Resorts has announced two significant leadership appointments, further strengthening its team as the brand continues to grow its presence in Nashik and Sambhajinagar.
Mr. Rahuul Jaggiasi has been named Cluster General Manager – Nashik & Sambhajinagar. With over 20 years of experience, he is recognised for his expertise in brand building, pre-openings, operations, and luxury guest experiences. An alumnus of IHM-Aurangabad, affiliated with Huddersfield University, UK, Rahuul began his career with the Taj Group of Hotels. Over the years, he has held leadership roles with Lemon Tree Hotels, Pride Group of Hotels, Marriott International, Concept Hospitality, ITC Hotels’ Mementos Ekaaya Udaipur, and Ananta Spa & Resort Jaipur. Most recently, he was associated with Foodlink F&B Holdings, where he focused on expanding luxury catering and experiential dining in South India. In his new role, he will focus on strengthening operations, driving strategic growth, and enhancing guest experiences across the Nashik and Sambhajinagar properties.
Alongside this, Mr. Parikshit Shouche has been appointed as General Manager – Sales, Nashik Region. With 21 years of experience in hospitality sales, Parikshit has developed strong expertise in revenue generation and market expansion. An alumnus of MGV’s College of Hotel Management & Technologies, Nashik, he also holds a B.A. in History. He began his career with Taj Residency and went on to work with Ginger Hotels and Express Inn. At Ibis Nashik, he served for more than a decade in multiple roles, eventually becoming Director of Sales. Most recently, he was associated with Courtyard by Marriott as Director of Sales & Marketing. In his new position, he will lead sales strategies, strengthen market presence, and drive business growth for Treat Hotels & Resorts.
These appointments mark a strategic step for Treat Hotels & Resorts as it builds a robust leadership team to deliver exceptional hospitality and further its vision for growth in key markets.
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