The Art of Coming Home: Why Turndown Service Matters More Than You Think

The Art of Coming Home: Why Turndown Service Matters More Than You Think

By Author

Published on January 10, 2024

Stepping into a hotel room after a long day of exploring a new city or attending a business conference can be an underwhelming experience. But, imagine this: you unlock your door and are greeted by a room transformed. The bed is invitingly turned down, fresh towels are laid out, and a soft light illuminates a bedside table adorned with a decadent chocolate. This, everyone, is the magic of turndown service.

Far from being an outdated luxury, turndown service remains a valuable offering in the hospitality industry, weaving subtle threads of comfort and care into the guest experience. 

A hotel room is more than just a place to sleep; it's a temporary sanctuary. Turndown service transforms that space into an oasis of calm, prepping the mind and body for a restful night. The dimmed lights create a serene ambiance, the invitingly turned down bed whispers promises of sweet slumber, and small touches like chocolates or aromatherapy diffusers add a layer of personalized pampering.

image

Let's delve into why this seemingly simple service holds such significance:

Elevating the Guest Experience:

Turndown service goes beyond providing practical amenities. It's a tangible expression of hospitality, a silent gesture that communicates, "We care about your well-being and want you to have a truly exceptional stay." This attention to detail fosters a sense of being valued and creates a lasting positive impression that resonates long after checkout.

Fostering a Sense of Romance:

For couples on a romantic getaway, turndown service can add a touch of magic. Rose petals scattered on the bed, scented candles flickering in the twilight, and a chilled bottle of champagne waiting on ice – these details elevate the ordinary to the extraordinary, transforming the hotel room into a haven for intimacy and shared experiences.

Showcasing Attention to Detail:

Turndown service is a microcosm of a hotel's overall service philosophy. A well-executed turndown, with crisp linens, perfectly folded towels, and thoughtful amenities, speaks volumes about the hotel's commitment to quality and guest satisfaction. It's a subtle indicator that every detail, no matter how small, is considered and cared for.

image

Adapting to the Modern Traveler:

While the core essence of turndown service remains timeless, modern hotels are adapting to cater to the evolving needs of today's travelers. Some offer digital concierges that allow guests to customize their turndown preferences, while others cater to wellness-conscious guests with yoga mats, meditation apps, or healthy snacks.

Turndown service is more than just making the bed. It's a symphony of small gestures that orchestrate a sense of comfort, care, and luxury for guests. It's a reminder that hospitality is not just about providing a room; it's about crafting an experience that lingers long after the lights are out. So, the next time you find yourself in a hotel room, don't overlook the magic of turndown service. Embrace the tranquility it offers, and let it be the final, soothing note to your day of adventure.


Can a Hospitality Degree Be Your Key to Success?

Can a Hospitality Degree Be Your Key to Success?

By Nithyakala Neelakandan

Published on April 11, 2024

Considering a career in hospitality? You might be wondering if a hospitality degree is truly worth the investment. The answer, in a dynamic and ever-evolving industry, is a resounding yes! 

A hospitality degree equips you with far more than just the ability to smile and say "welcome." It delves into the core principles that run the hospitality industry, from revenue management and marketing to human resource management and customer service excellence.  You'll gain a comprehensive understanding of guest psychology, allowing you to anticipate their needs and deliver exceptional experiences.

Broadening Your Horizons: The industry encompasses a vast array of exciting sectors, from event planning and cruise lines to destination management and luxury resorts. A hospitality degree exposes you to these diverse opportunities, helping you discover your niche within the broader industry.

image

Standing Out from the Crowd: In a competitive job market, a hospitality degree sets you apart. It demonstrates your dedication to the industry and equips you with a specialized skillset. Employers value graduates who possess a strong foundation in hospitality principles and can hit the ground running.

High-earning Potential: Hospitality careers offer excellent earning potential, especially with the right qualifications and experience. According to the U.S. Bureau of Labor Statistics, several hospitality occupations boast above-average salaries. For instance, hotel managers earn a median annual wage of $99,500, while meeting, convention, and event planners make a median of $53,390 (as of May 2022).

Courses to Consider in Hospitality:

Culinary Arts Management: This degree equips you with the skills to manage a restaurant or food service operation, opening doors to lucrative positions like Executive Chef or Food and Beverage Director.

image

Event Management: If you thrive on organization and creating memorable experiences, event management offers a high-paying path. Graduates can find success planning weddings, conferences, or concerts.

Hospitality Marketing: In today's digital age, hospitality marketing skills are in high demand. This course will teach you how to craft compelling campaigns and leverage social media to attract guests, making you a valuable asset to any hotel or resort.

Hotel Management: This classic degree offers a well-rounded education in all facets of hotel operations. Graduates can climb the career ladder, potentially reaching positions like General Manager or Hotel Operations Director.

image

A hospitality degree is just the beginning. Gaining relevant experience through internships or entry-level positions is crucial to career advancement. Network with industry professionals, hone your soft skills, and stay passionate about creating unforgettable experiences.

With dedication, a hospitality degree can unlock a world of opportunity and pave the way for a successful and rewarding career in a dynamic and ever-growing industry. Take the plunge, embrace the challenge, and watch your hospitality journey unfold!


Luxury Hotels Redefine Wellness with State-of-the-Art Gyms

Luxury Hotels Redefine Wellness with State-of-the-Art Gyms

By Nithyakala Neelakandan

Published on April 8, 2024

Gone are the days of cramped hotel gyms stocked with dusty treadmills and rusty weights. Today's discerning traveler prioritizes wellness alongside luxury, and leading hotels are responding with state-of-the-art fitness facilities that rival high-end gyms. These havens of health and wellness offer more than just a place to get a quick sweat session; they provide a chance to invigorate your body and mind, all within the opulent surroundings of a luxury hotel. So, ditch the travel-induced workout woes and step into a world of fitness royalty. This article explores some of the world's finest hotel gyms, designed to elevate your workout experience and keep you feeling your best while on the go.

Experience Japanese minimalism and cutting-edge fitness technology at the Four Seasons Tokyo. Their fitness center features Technogym's Artis line with interactive screens, a dedicated personal training studio, and a serene relaxation area to unwind after your workout.

image

Soaring 20 floors above the Windy City, The Langham's Chuan Spa and Health Club offers breathtaking views to accompany your workout.  Featuring the latest Technogym equipment, a dedicated yoga studio, and a luxurious lap pool, this haven caters to all fitness levels. Guests can also participate in personalized training sessions or curated wellness programs designed to restore and revitalize.

image

Embrace the Dubai sunshine at the Four Seasons Resort's expansive fitness center. This haven boasts cutting-edge Technogym equipment, a dedicated free weight area, and a separate cardiovascular zone with ocean views.  The resort also offers a variety of fitness classes, from invigorating yoga sessions to high-intensity interval training, ensuring there's something for everyone.  For a truly personalized experience, guests can book private training sessions with certified professionals.

image

Nestled within Perth's historic Treasury Building, COMO The Treasury's wellness sanctuary, COMO Shambhala, offers a holistic approach to fitness.  The state-of-the-art gym features Technogym equipment alongside a dedicated Pilates studio and a Kinesis room for functional training. Guests can also unwind in the vitality pool or steam room after their workout.

image

Experience unparalleled luxury at The Peninsula Shanghai's ESPA Life integrated wellness center.  This expansive haven features a fitness center with cutting-edge equipment, a 25-meter indoor pool, and a dedicated yoga studio bathed in natural light.  The center also offers a wide range of fitness classes, from invigorating group sessions to personalized training programs tailored to individual needs.

image

These are just a few examples of the exceptional fitness facilities offered by luxury hotels around the world.  So, next time you're planning a trip, remember to factor in the hotel's fitness offerings.  A top-notch gym can make all the difference in maintaining your fitness routine and returning from your travels feeling refreshed and invigorated.


The Art of Hospitality: Franchising vs. Contract Management in Indian Hotels

The Art of Hospitality: Franchising vs. Contract Management in Indian Hotels

By Shreenidhi Jagannathan

Published on April 2, 2024

In the vibrant world of Indian hospitality, two distinct approaches paint the success stories of hotels: franchising and contract management. Each, like contrasting brushstrokes on a canvas, contributes to the rich tapestry of the industry.

Franchising: Stepping into the Spotlight

For hoteliers seeking the warm glow of brand recognition, franchising shines brightly. Imagine a pre-established system, a beacon guiding guests towards trust and familiarity. This is the essence of a franchise. Reputable brands offer a blueprint for success, complete with established standards and operational processes. New hoteliers gain instant brand equity, a powerful tool in a competitive market. Additionally, franchisors often provide invaluable support in areas like marketing, distribution, and training. It's a tempting proposition, a path paved with golden bricks of brand recognition and support.

However, beneath the glittering facade lies a delicate dance. Franchisees must balance brand loyalty with the freedom to innovate. Adherence to strict brand guidelines ensures consistency, but can stifle creativity. Similarly, financial obligations like royalties can eat into profit margins. Franchising is a double-edged sword, offering the comfort of a well-lit path but demanding adherence to specific steps.

Contract Management: A Symphony of Individuality

On the other hand, contract management allows hoteliers to be the artists, wielding the brush of individuality. Freed from brand restrictions, they can tailor operational strategies and guest experiences to their unique vision. Imagine a hotel reflecting the owner's personality, a bespoke melody played for discerning guests. Contract management empowers hoteliers to negotiate terms with various vendors, creating a symphony of partnerships that perfectly suit their needs.

Yet, the freedom of contract management comes with its own complexities. Managing multiple contracts requires a maestro's touch. Attention to detail is paramount, as legalities and operational nuances intertwine. Additionally, hoteliers become reliant on external vendors, introducing a note of uncertainty. Disruptions in the supply chain can throw the entire operation off-key. Contract management offers a symphony of possibilities, but demands a conductor's keen eye and steady hand.

The Art of Balance: A Masterful Blend

The true artistry lies in blending these approaches. Hoteliers can leverage the strengths of each to create a masterpiece of hospitality. Embrace the brand recognition of a franchise while customizing services to reflect local flair. Utilize the flexibility of contract management to source unique amenities, creating an unforgettable guest experience.

The Indian hospitality industry is a constantly evolving canvas. True mastery lies not in rigidly adhering to one approach, but in creating a harmonious blend. Hoteliers, like skilled artists, must wield their business acumen with purpose, crafting experiences that transcend expectations and leave guests with a lasting impression. In the end, it's about creating a masterpiece of hospitality, a place where guests feel not just welcomed, but truly understood.

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.