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By Shreenidhi Jagannathan
Published on April 2, 2024
In the vibrant world of Indian hospitality, two distinct approaches paint the success stories of hotels: franchising and contract management. Each, like contrasting brushstrokes on a canvas, contributes to the rich tapestry of the industry.
Franchising: Stepping into the Spotlight
For hoteliers seeking the warm glow of brand recognition, franchising shines brightly. Imagine a pre-established system, a beacon guiding guests towards trust and familiarity. This is the essence of a franchise. Reputable brands offer a blueprint for success, complete with established standards and operational processes. New hoteliers gain instant brand equity, a powerful tool in a competitive market. Additionally, franchisors often provide invaluable support in areas like marketing, distribution, and training. It's a tempting proposition, a path paved with golden bricks of brand recognition and support.
However, beneath the glittering facade lies a delicate dance. Franchisees must balance brand loyalty with the freedom to innovate. Adherence to strict brand guidelines ensures consistency, but can stifle creativity. Similarly, financial obligations like royalties can eat into profit margins. Franchising is a double-edged sword, offering the comfort of a well-lit path but demanding adherence to specific steps.
Contract Management: A Symphony of Individuality
On the other hand, contract management allows hoteliers to be the artists, wielding the brush of individuality. Freed from brand restrictions, they can tailor operational strategies and guest experiences to their unique vision. Imagine a hotel reflecting the owner's personality, a bespoke melody played for discerning guests. Contract management empowers hoteliers to negotiate terms with various vendors, creating a symphony of partnerships that perfectly suit their needs.
Yet, the freedom of contract management comes with its own complexities. Managing multiple contracts requires a maestro's touch. Attention to detail is paramount, as legalities and operational nuances intertwine. Additionally, hoteliers become reliant on external vendors, introducing a note of uncertainty. Disruptions in the supply chain can throw the entire operation off-key. Contract management offers a symphony of possibilities, but demands a conductor's keen eye and steady hand.
The Art of Balance: A Masterful Blend
The true artistry lies in blending these approaches. Hoteliers can leverage the strengths of each to create a masterpiece of hospitality. Embrace the brand recognition of a franchise while customizing services to reflect local flair. Utilize the flexibility of contract management to source unique amenities, creating an unforgettable guest experience.
The Indian hospitality industry is a constantly evolving canvas. True mastery lies not in rigidly adhering to one approach, but in creating a harmonious blend. Hoteliers, like skilled artists, must wield their business acumen with purpose, crafting experiences that transcend expectations and leave guests with a lasting impression. In the end, it's about creating a masterpiece of hospitality, a place where guests feel not just welcomed, but truly understood.
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By Manu Vardhan Kannan
Published on February 21, 2025
Celebrity designer Sussanne Khan has unveiled ‘The Charcoal Project’ (TCP) in Hyderabad, expanding her vision of luxury interior design. Since its inception in 2011, TCP has been at the forefront of curated home aesthetics, blending craftsmanship with storytelling. As the brand marks its 14th anniversary, Khan’s latest venture brings a unique design experience to Hyderabad, redefining the city's interiors landscape.
This milestone project also features a creative collaboration with Gauri Khan Designs, adding an extra layer of elegance to the space. Sussanne and Gauri, both renowned figures in the design world, share a deep admiration for each other’s work. Their partnership brings a dedicated floor within TCP’s six-storey gallery, showcasing Gauri Khan’s signature aesthetics and celebrating a fusion of two pioneering design philosophies.
Sharing glimpses of the new store on Instagram, Sussanne expressed her excitement, referring to TCP Hyderabad as her “new baby.” She wrote, “Just a little sneak peek into our ‘World of Charcoal’. Looking forward to opening our doors to all of you on 27th February 2025.”
The Charcoal Project, Hyderabad, promises to be a game-changer in home furnishings, offering a meticulously curated retail experience. Partnering with Electronics Mart India Ltd (EMIL), this venture is set to become a landmark for design enthusiasts in the city.
By Nishang Narayan
Published on February 19, 2025
Looking for the perfect place to challenge your friends, enjoy high-tech games, and make lasting memories? Whether you love VR gaming, bowling, racing simulators, or classic arcade fun, these top gaming zones have it all.
1. BLAAST - The Ultimate Entertainment Destination
Blaast is a paradise for gaming enthusiasts, featuring a VR Free-Roam Area, cricket & golf simulators, arcade battles, pool tables, trampoline zones, and more. For thrill-seekers, the tallest rope course and high-tech gaming battles make for an intense challenge. With exciting attractions, Blaast guarantees non-stop fun.
Location: 2nd Floor, Entertainment Land Mall, Sector 83, Near Khirki Dhaula, GurugramTimings: 11 AM – 10 PM
2. SMAAASH, Dwarka – The Ultimate Fun Destination
SMAAASH is a perfect blend of virtual reality, bowling, racing simulators, and classic arcade games. Compete in Twilight Bowling, Air Hockey, or VR cricket and then unwind at the in-house café with your squad. It’s an ideal spot for a fun-filled day with friends.
Location: Vegas Mall, Dwarka, DelhiTimings: 11 AM – 11 PM
3. Timezone – Nostalgic & Modern Gaming Fun
Timezone offers a mix of old-school and modern gaming experiences, from racing simulators and claw machines to VR adventures. With multiple locations across Delhi NCR, it’s a must-visit for an action-packed gaming session with friends.
Locations: Ambience Mall (Gurgaon & Vasant Kunj), Pacific Mall, NoidaTimings: 11 AM – 9:30 PM
4. Mastiii Zone – The Ultimate Play Zone
Mastiii Zone in Grand Venice Mall, Greater Noida, is a massive gaming hub with over 150 attractions, including bowling, a shooting range, a haunted house, VR games, a trampoline park, and more. It also boasts India’s only indoor zipline (as claimed). Suitable for all age groups, Mastiii Zone offers an adventurous day out.
Location: Grand Venice Mall, Greater NoidaTimings: 11 AM – 10 PM
5. Zoreko – Epic Hangout Destination
Zoreko is the go-to place for an exciting hangout, featuring bowling, arcade games, VR experiences, dance-off stations, and a variety of delicious food. Known for its proprietary gamification technology, it includes bike racing simulators, motor racing, and go-karting tracks. Perfect for those who love gaming and adventure.
Location: Rajouri Garden, New DelhiTimings: 11 AM – 11 PM
These gaming zones offer thrilling experiences and exciting activities, making them the perfect destinations for a fun-filled day with friends and family.
Published on February 14, 2025
Budget announcements set the economic direction for the year, shaping sectoral growth through taxation, incentives, and infrastructure investments. For the tourism and hospitality industry, the latest budget offers a strong push for infrastructure modernization, aiming to position India as a top-tier global travel destination.
Industry Insights on the Budget Impact
Shylender Jindal, Managing Director, SKIL Travel:
"The budget’s focus on developing infrastructure and heritage circuits aligns with India's growing tourism ambitions. The rise of medical tourism, wellness retreats, and experiential travel presents immense opportunities. While the long-term outlook is promising, immediate relief measures like tax benefits and investment incentives would have been welcomed. Nevertheless, we are ready to align our strategies with evolving market conditions."
Louis D’souza, Director, Tamarind Global:
"Strengthening infrastructure and regional connectivity is a game-changer for tourism. Enhanced roadways, rail networks, and air routes will make even lesser-known destinations more accessible, unlocking new opportunities for domestic and international travelers. While these are positive steps, additional policy measures, such as GST reforms on hotel tariffs and incentives for sustainable tourism, could further accelerate growth. Still, recognizing tourism as a key economic driver is an encouraging move."
Prabhakar Kamat, Business Head, Red Dot Representations:
"The budget’s push for upgrading tourism infrastructure - especially in lesser-explored regions - is a step in the right direction. Making such destinations more accessible encourages travel diversification. However, for the hospitality sector to reach its full potential, policy reforms and financial incentives remain crucial. Sustainable tourism also needs stronger backing for long-term impact. If executed effectively, this budget could transform India's tourism industry."
While the true impact of the budget unfolds over time, effective planning and adaptability will be key for businesses to leverage these policy shifts for sustained growth.
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