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By Author
Published on February 1, 2024
In a historic achievement, The Lalit Suri Hospitality Group has etched its name as the world’s first hotel chain to receive accreditation from the International Gay & Lesbian Travel Association (IGLTA). This remarkable feat underscores the group’s steadfast commitment to Diversity, Equity, and Inclusion (DEI) in its operations.
Diversity, equity, and inclusion have been integral to The Lalit’s ethos, setting it apart as a trailblazer in fostering safe and inclusive spaces for LGBTQIA+ communities. The commitment extends across the group’s portfolio, encompassing hotels, restaurants, and nightclubs. With a workforce boasting over 200 openly LGBTQIA+ team members, The Lalit is not just breaking barriers in the hospitality sector but is also spearheading inclusivity in the corporate world.
The IGLTA Accreditation program, introduced by the International LGBTQ+ Travel Association, evaluates travel brands based on eight key criteria. These criteria include diversity, equity, inclusivity, policy, community, advocacy, transparency, and sensitivity. By securing this accreditation, The Lalit assures travelers of its dedication to creating a secure and welcoming environment for queer individuals.
Keshav Suri, Executive Director of The Lalit Hotels, expressed immense pride in achieving the IGLTA accreditation. “Securing IGLTA accreditation goes beyond recognition; it underscores our unwavering commitment to fostering a travel industry that celebrates diversity, inclusivity, and the freedom to explore without judgment. We’re dedicated to empowering marginalized communities, providing dignified livelihoods, and creating an environment where everyone is genuinely embraced for their authentic selves. This achievement not only fills us with pride as the first global hotel chain to attain it but also positions India as an inclusive nation, ready to elevate LGBTQIA+ tourism experiences,” he said.
The Lalit Suri Hospitality Group continues to set new benchmarks in DEI practices, leading the way towards a more inclusive and welcoming future for travelers globally. As the first hotel chain to achieve IGLTA accreditation, The Lalit is not just redefining hospitality; it is shaping a future where every traveler feels celebrated for their authentic selves.
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By Hariharan U
Published on March 29, 2026
Indian Hotels Company Limited has announced the opening of Vivanta Vrindavan, marking the brand’s debut in one of India’s most revered spiritual hubs, Vrindavan. The launch reinforces IHCL’s continued focus on expanding its presence across key pilgrimage and spiritual destinations in the country.
Strategically located close to major temples and cultural landmarks, the 135-key property has been designed to offer a calm and immersive stay experience, reflecting the spiritual essence of the destination while maintaining Vivanta’s contemporary hospitality approach.
Speaking on the launch, Deepika Rao noted that spiritual destinations in India continue to witness sustained and diverse travel demand, with Vrindavan remaining central to this journey. She added that the hotel aims to deliver a stay experience rooted in the ethos of the destination.
The property features multiple dining and lifestyle offerings including Mynt, an all-day vegetarian restaurant with global and regional influences; Swirl, a lobby café; Wink, a poolside bar; and Tease, an alfresco dining space. Guests can also access wellness facilities such as a spa, fitness centre, and an open-to-sky infinity pool.
Highlighting the operational vision, Saurabh Mitra shared that the hotel has been thoughtfully designed to reflect the vibrant character of Vrindavan, with a focus on delivering meaningful and personalised guest experiences.
The opening aligns with IHCL’s broader strategy of tapping into India’s growing spiritual tourism segment, where destinations like Shri Banke Bihari Mandir and Prem Mandir continue to attract both domestic and international travellers.
With this addition, IHCL further strengthens its position in the experiential hospitality space, blending cultural authenticity with modern comfort to cater to evolving traveller preferences.
By Manu Vardhan Kannan
LOYA at Taj West End, Bengaluru marked World Storytelling Day with a calm and thoughtfully curated afternoon that brought people together over stories and shared experiences.
The gathering was designed as a space for open conversations around storytelling, seen as a way to preserve meaning and capture the beauty and emotion of everyday life. Much like food, which often brings people closer, storytelling became the centre of the afternoon’s experience.
The session featured a diverse group of voices, including writer and journalist Ruth D’Souza Prabhu, wine expert and writer Ruma Singh, hospitality connoisseur Aslam Gafoor, and sensory artist Indu Antony, known for capturing the unique scents of Karnataka.
As the conversation unfolded, it became clear that despite their different backgrounds, storytelling connected them all. Rooted in Indian culture and heritage, food emerged as a shared theme, bringing together memories, perspectives, and personal journeys, reflecting what LOYA aims to celebrate.
The menu added another layer to the experience, featuring dishes with strong cultural roots and stories of their own. Guests were served selections such as Dal ki Chaat, Dahi Kraal, Gola Paratha, Tudkiya Bhaat, and Kala Moti Gucchi Pulao, each offering a glimpse into traditional flavours.
Set against the serene backdrop of Taj West End, Bengaluru, the afternoon carried a sense of quiet elegance. Conversations flowed naturally, supported by a thoughtfully planned culinary experience.
Through such initiatives, LOYA continues to create a space where food, culture, and storytelling come together in a meaningful way, offering guests an experience that goes beyond dining.
LOYA, operated by IHCL, is the brand’s flagship North Indian concept that celebrates the culinary traditions of the region. With a focus on time-honoured recipes, slow cooking methods, and heirloom ingredients, the restaurant presents flavours that are both authentic and refined. With a seating capacity of 117, LOYA at Taj West End, Bengaluru offers an experience where every detail, from the interiors to the music, is designed to reflect India’s rich food heritage while blending it with a modern touch.
Published on March 28, 2026
Courtyard by Marriott Pune Chakan has introduced a property-wide upgrade aimed at improving guest comfort and overall well-being, with a clear focus on enhancing the stay experience.
As part of this initiative, the hotel has installed new mattresses across all rooms, addressing the growing importance of quality sleep for travellers. The move reflects a shift in hospitality priorities, where rest and relaxation are becoming key parts of the guest journey.
The upgrade has been designed keeping both business and leisure travellers in mind, offering a space that supports better sleep, reduces travel fatigue, and creates a more relaxed environment throughout the stay.
Commenting on the development, Amol More said, “At Courtyard By Marriott Pune Chakan, we believe that true hospitality goes beyond service, it’s about how our guests feel during and after their stay. This upgrade is part of our ongoing commitment to ensuring every guest experiences superior comfort, relaxation, and peace of mind.”
The refreshed room experience is part of the hotel’s continued effort to align its offerings with wellness-focused travel trends, where guests increasingly look for stays that help them unwind and recharge.
With this update, the property continues to strengthen its approach to guest-centric hospitality, focusing on simple yet impactful changes that make a noticeable difference to the overall stay.
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