The Leela Gandhinagar has appointed Abhishek Singh as Director of Operations, adding to its leadership team as it continues to focus on delivering high standards of luxury hospitality.

With over 16 years of experience in the industry, Singh brings strong operational expertise and a consistent track record in enhancing guest experiences. In his new role, he will oversee the hotel’s day-to-day operations, with a focus on service excellence, performance optimisation, and strengthening the brand’s personalised approach to hospitality.

Before this, he was associated with The Leela Mumbai as Executive Assistant Manager - Rooms, where he played a key role in improving operational efficiency and guest satisfaction. His journey within the Leela group also includes leadership roles at The Leela Palace Udaipur, managing areas such as front office, housekeeping, wellness, and guest experience.

Known for his hands-on and people-focused approach, Singh has built strong teams while maintaining high service standards. He has also been recognised with the ‘Front Office Manager of the Year’ award by BW Hotelier and has consistently delivered strong guest satisfaction scores.

An alumnus of IHM Ahmedabad, he combines academic knowledge with practical experience. He is also certified in the LEAD Program and Train The Trainer, and has contributed to talent development initiatives within the organisation.

Commenting on the appointment, Vikas Sood, General Manager of The Leela Gandhinagar, said, "We are delighted to welcome Abhishek to our leadership team. His extensive experience within The Leela ecosystem, coupled with his strong operational acumen and passion for guest-centric service, makes him an invaluable addition. We are confident that his leadership will further elevate our operational excellence and guest experience standards."

Sharing his thoughts, Singh said, "I am honoured to take on this role at The Leela Gandhinagar, a property that represents the finest standards of Indian luxury hospitality. I look forward to working closely with the team to build on the hotel's strong foundation, deliver exceptional guest experiences, and further strengthen its position as a preferred destination for discerning travellers."

With this appointment, the hotel aims to further enhance its operational strength and continue its growth as a preferred luxury destination.