The Leela Palaces, Hotels and Resorts Earns Great Place To Work Certification

The Leela Palaces, Hotels and Resorts Earns Great Place To Work Certification

By Manu Vardhan Kannan

Published on November 30, 2025

The Leela Palaces, Hotels and Resorts has been officially certified as a Great Place To Work, reinforcing its standing as one of India’s most respected hospitality brands and a preferred employer. The certification, awarded by Great Place To Work, is based entirely on employee feedback and a thorough evaluation of an organisation’s culture, trust index and people practices.

The Great Place To Work Certification is given to organisations that achieve at least 70 percent positive responses on the Trust Index survey, which measures credibility, respect, fairness, pride and camaraderie. With insights gathered from more than 100 million employees across 150 countries, Great Place To Work is considered the global benchmark for recognising exceptional workplace cultures.

At The Leela, an associate-first approach continues to guide the brand’s growth. The organisation has built a strong and future-ready talent ecosystem focused on continuous learning, leadership development and overall well-being. Associates benefit from structured career pathways, digital learning opportunities, capability-building programmes and a culture of appreciation that encourages belonging and purpose. The Leela’s values are reflected in everyday actions, creating an environment where associates experience genuine care, trust and a shared commitment to excellence.

“This recognition is deeply meaningful because it comes directly from our associates, the people who bring The Leela's philosophy and promise to life every day. We are guided by The Leela Dharmas and our brand ethos of Atithi Devo Bhava - Guest is God, which shape a culture rooted in authenticity, care and excellence. As we approach The Leela's fortieth year, this certification is a reminder that our people remain our greatest strength and the foundation on which our future will continue to be built," said Mr. Anuraag Bhatnagar, Chief Executive Officer, The Leela Palaces, Hotels and Resorts.

Sharing her thoughts on the milestone, Ms. Isha Goyal, Senior Vice President and Head – Human Resources, The Leela Palaces, Hotels and Resorts, said, "Being certified as a Great Place To Work is an important affirmation of the trust our associates place in this organisation. It validates our continued focus on strengthening culture, building leadership capability and creating an environment where every individual feels valued, supported and encouraged to grow. Our commitment remains to enable our people to thrive while contributing meaningfully to The Leela's journey ahead."

As The Leela moves toward its fortieth year, this recognition marks an important step in its ongoing journey to build a workplace defined by trust, belonging, purpose and high performance. It further strengthens the brand’s commitment to nurturing a culture that attracts talent, inspires excellence and continues to set high standards in Indian luxury hospitality.


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