The Orchid Hotel Mumbai has announced the appointment of Gaurav Shiva as its new General Manager, marking a key leadership addition for the eco-friendly hospitality brand.

With over 29 years of experience in the hospitality and tourism industry, Gaurav brings extensive expertise across hotel operations, culinary arts, food and beverage, sales and marketing, and overall business performance management. His career spans leading global hospitality brands including Taj Group of Hotels, Carnival Cruise Lines, Carlson Hotels & Resorts, Accor Hotels, and Royal Orchid Hotels.

A graduate from the prestigious Institute of Hotel Management, Aurangabad, where he topped his batch, Gaurav began his career with the Taj Group. During his early years, he worked across more than a dozen properties, building a strong foundation in hotel operations before moving to international assignments.

His global experience includes working with luxury cruise operations in the United States and contributing to the acclaimed three-Michelin-star restaurant Georges Blanc in France. He later played a key role in culinary development initiatives at Carnival Cruise Lines.

On returning to India, Gaurav held several leadership positions across major hospitality brands. His work includes spearheading the launch of Radisson Resort & Spa, Alibaug, and taking on senior roles with Accor Hotels, where he served across multiple responsibilities including Executive Chef, Director of Food & Beverage, Executive Assistant Manager – Sales & Marketing, Operations, and General Manager.

He has also led pre-opening projects and hotel repositioning assignments across Bengaluru, Mysore, Goa, and Chennai, contributing to operational excellence and brand strengthening.

Prior to joining The Orchid Hotel Mumbai, Gaurav served in General Manager and General Manager Delegate roles with Royal Orchid Hotels and Accor Hotels, where he earned recognition for driving performance, building strong teams, and enhancing guest experiences.

Speaking on his appointment, Gaurav Shiva said he is delighted to join The Orchid Hotel Mumbai, a brand known for its commitment to eco-friendly hospitality. He added that Mumbai’s dynamic hospitality landscape offers exciting opportunities to elevate guest experiences and strengthen the hotel’s positioning.

Welcoming him, Vishal Kamat, Executive Director, Kamat Hotels India Ltd., said Gaurav’s diverse experience across culinary, operations, and hotel leadership, along with his international exposure, makes him an ideal fit to lead the flagship property. He expressed confidence that under his leadership, The Orchid Hotel Mumbai will continue to set new benchmarks in sustainable hospitality and guest experience.

Known for his people-first leadership style, Gaurav has consistently focused on building collaborative teams, driving innovation, and strengthening guest engagement throughout his career. Outside his professional journey, he is also associated with charitable initiatives such as the Spastic Society of India.