The Orchid Mumbai Welcomes Shubhamoy Banerjee as General Manager

The Orchid Mumbai Welcomes Shubhamoy Banerjee as General Manager

By Author

Published on September 10, 2023

The Orchid Mumbai, Asia's First Ecotel - Hotel, is thrilled to announce the appointment of Shubhamoy Banerjee as the General Manager of its flagship property, The Orchid Mumbai. This iconic 5-star hotel, with 372 rooms, has a renowned reputation for its impeccable hospitality and sustainability efforts.

Shubhamoy Banerjee, with a distinguished career in leading hotels and resorts both in India and abroad, brings a wealth of experience to this role. His expertise lies in building high-performing teams, implementing best practices, and ensuring operational efficiency. Throughout his career, he has excelled in creating personalized guest experiences and lasting memories.

Shubhamoy's impressive journey began at Park Hyatt Beaver Creek in the USA, and he has contributed his skills to esteemed hospitality brands such as ITC SonarBangla Sheraton & Towers, Taj Mahal Palace & Towers, and MSC Cruises, among others. In his most recent role, he co-founded Saivas Hospitality in Bangalore. Prior to that, he served as the General Manager of the Sterling Kodai Lake and the General Manager of Holiday Inn Express Whitefield Bengaluru under the Intercontinental Hotel Groups.

Known for his dynamic leadership style, Shubhamoy has consistently achieved exceptional guest satisfaction metrics and impressive financial results. His strategic acumen and ability to empower teams have been fundamental to his success.

As the General Manager of The Orchid Mumbai, Shubhamoy aims to enhance operational efficiency while maintaining the hotel's legendary warmth. His extensive educational background, including a Strategic Leadership certificate from IIM Ahmedabad and a Post Graduate Diploma in Hotel Management from ITH Klessheim Salzburg-Austria, reflects his commitment to continuous learning.

Apart from his professional achievements, Shubhamoy is known for his passion for numismatics, proficiency in foreign languages, and a deep appreciation for diverse cuisines. He firmly believes that everything is built twice – first in the mind and then in reality.

In his new role, Shubhamoy is committed to fine-tuning strategies to cater to loyal guests, introducing bespoke hospitality services, and enticing new products to enhance the guest experience.

The Orchid Mumbai, with its commitment to eco-friendly practices and a warm environment, has established itself as the preferred choice for travelers seeking top-tier hospitality.


Crowne Plaza Greater Noida Announces Key Leadership Appointments

Crowne Plaza Greater Noida Announces Key Leadership Appointments

By Manu Vardhan Kannan

Published on May 12, 2026

Crowne Plaza Greater Noida has strengthened its leadership team with the appointment of Yogesh Sharma as Executive Housekeeper and Shailesh Kaushik as Learning & Development Manager. The appointments reflect the hotel’s continued focus on operational excellence, guest satisfaction, and employee growth.

Yogesh Sharma joins the property with more than 17 years of experience in housekeeping and hospitality operations. He began his career as a Housekeeping Associate at The Oberoi Grand, Kolkata, and has since worked with several leading hospitality brands including Trident Bandra Kurla, Jaypee Greens Golf & Spa Resort, Marriott International, IHG Hotels & Resorts, and Taj Group of Hotels.

Before joining Crowne Plaza Greater Noida, Yogesh served as Executive Housekeeper at Le Méridien Kochi, where he played a key role in improving guest satisfaction, streamlining departmental operations, and leading large housekeeping teams. He is also recognised for his expertise in pre-opening operations, having successfully established housekeeping systems and processes for multiple hotel properties.

Speaking on the appointment, Sharad K Upadhyay, General Manager, Crowne Plaza Greater Noida, said, “Yogesh's proven track record and leadership in housekeeping will be invaluable as we continue to uphold Crowne Plaza Greater Noida's high standards of guest service and operational excellence.”

The hotel has also welcomed Shailesh Kaushik as Learning & Development Manager. With over eight years of specialised experience in employee training and capability building, Shailesh brings strong expertise in organisational learning and team development.

Prior to this role, he was associated with Baskin Robbins India, where he led Learning & Development initiatives for more than 330 stores across North India. His work focused on improving employee engagement, operational efficiency, and service standards.

Shailesh has also worked with Cinepolis India Pvt. Ltd. as Regional Trainer – South India and with Cafe Coffee Day, contributing to leadership training, talent development, and process improvement initiatives. He is a graduate of the Institute of Hotel Management, Jaipur, and holds certifications in Food Safety (FOSTAC) and Soft Skills Training.

Commenting on his appointment, Sharad K Upadhyay added, “Shailesh's passion for building high-performing teams and enhancing learning culture will strengthen our organizational capabilities and further elevate the guest experience.”

With these strategic appointments, Crowne Plaza Greater Noida continues to reinforce its commitment to delivering exceptional hospitality experiences while investing in operational and people-focused growth.


Four Seasons Bali Appoints Nicolas Laufrais as Senior Director of Commercial

Four Seasons Bali Appoints Nicolas Laufrais as Senior Director of Commercial

By Hariharan U

Published on May 12, 2026

Four Seasons Resort Bali at Jimbaran Bay and Four Seasons Resort Bali at Sayan have announced the appointment of Nicolas Laufrais as Senior Director of Commercial, overseeing both properties under a unified strategic leadership structure.

With over 15 years of international experience across sales, marketing, and revenue management, Laufrais brings a strong combination of analytical capability and creative commercial thinking. His appointment is aimed at driving long-term, sustainable growth while strengthening the global positioning of both resorts.

Most recently, Laufrais spent two years in Bali leading the commercial positioning and launch strategy at Regent Bali Canggu, gaining deep insight into the island’s evolving luxury hospitality landscape.

Prior to that, he served as Head of Commercial at InterContinental Cascais-Estoril, where he focused on strengthening luxury partnerships and lifestyle positioning in a competitive European market. Earlier in his career, he held the role of Director of Sales and Marketing at Conrad Bora Bora Nui, further building his expertise in ultra-luxury resort operations and global luxury demand generation.

In his new role, Laufrais will oversee commercial strategy across both Bali properties, integrating sales, marketing, and revenue management functions while ensuring each resort retains its distinct identity and sense of place.

Speaking about his appointment, he said, “Luxury travel today is about emotional resonance. These resorts offer distinctive experiences in two remarkable settings. My focus is to strengthen global positioning while ensuring each initiative reflects the authenticity, heritage, and sense of connection that define them.”

Four Seasons Resort Bali at Sayan, set along the Ayung River, is known for its serene jungle landscape and spiritual design influences, while Four Seasons Resort Bali at Jimbaran Bay offers a beachfront experience rooted in Balinese coastal culture and relaxed living.

Laufrais will be responsible for aligning commercial planning across both resorts, ensuring a cohesive strategy that respects their individual character while leveraging their shared brand strength in the global luxury market.


voco Goa Arpora Appoints Vivek Sharma as Food & Beverage Manager

voco Goa Arpora Appoints Vivek Sharma as Food & Beverage Manager

By Hariharan U

Published on May 12, 2026

voco Goa Arpora has announced the appointment of Vivek Sharma as its new Food & Beverage Manager, further strengthening its leadership team within the F&B division.

With over 11 years of experience in food and beverage operations, Vivek Sharma brings a strong background in hospitality excellence, having worked with leading global and luxury hotel brands including Taj Hotels, The Oberoi Group, Five Palm Jumeirah, The Postcard Hotel, Marriott International, and IHG Hotels & Resorts.

Throughout his career, Vivek has been recognised for his strong operational expertise, guest-centric approach, and ability to build and lead high-performing teams. He has consistently focused on enhancing guest experiences while driving operational efficiency and service excellence across diverse hospitality environments.

Known for his people-first leadership style, Vivek believes in empowering teams through coaching, mentoring, and continuous development. His approach fosters a culture of accountability, collaboration, and innovation, enabling teams to consistently exceed guest expectations in dynamic service environments.

Beyond his professional commitments, Vivek enjoys travelling and playing chess, reflecting his strategic thinking and balanced personality.

At voco Goa Arpora, his appointment is expected to further elevate the hotel’s food and beverage offerings and enhance overall guest satisfaction through refined service standards and innovative dining experiences.

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