The Orchid Mumbai Welcomes Shubhamoy Banerjee as General Manager

The Orchid Mumbai Welcomes Shubhamoy Banerjee as General Manager

By Author

Published on September 10, 2023

The Orchid Mumbai, Asia's First Ecotel - Hotel, is thrilled to announce the appointment of Shubhamoy Banerjee as the General Manager of its flagship property, The Orchid Mumbai. This iconic 5-star hotel, with 372 rooms, has a renowned reputation for its impeccable hospitality and sustainability efforts.

Shubhamoy Banerjee, with a distinguished career in leading hotels and resorts both in India and abroad, brings a wealth of experience to this role. His expertise lies in building high-performing teams, implementing best practices, and ensuring operational efficiency. Throughout his career, he has excelled in creating personalized guest experiences and lasting memories.

Shubhamoy's impressive journey began at Park Hyatt Beaver Creek in the USA, and he has contributed his skills to esteemed hospitality brands such as ITC SonarBangla Sheraton & Towers, Taj Mahal Palace & Towers, and MSC Cruises, among others. In his most recent role, he co-founded Saivas Hospitality in Bangalore. Prior to that, he served as the General Manager of the Sterling Kodai Lake and the General Manager of Holiday Inn Express Whitefield Bengaluru under the Intercontinental Hotel Groups.

Known for his dynamic leadership style, Shubhamoy has consistently achieved exceptional guest satisfaction metrics and impressive financial results. His strategic acumen and ability to empower teams have been fundamental to his success.

As the General Manager of The Orchid Mumbai, Shubhamoy aims to enhance operational efficiency while maintaining the hotel's legendary warmth. His extensive educational background, including a Strategic Leadership certificate from IIM Ahmedabad and a Post Graduate Diploma in Hotel Management from ITH Klessheim Salzburg-Austria, reflects his commitment to continuous learning.

Apart from his professional achievements, Shubhamoy is known for his passion for numismatics, proficiency in foreign languages, and a deep appreciation for diverse cuisines. He firmly believes that everything is built twice – first in the mind and then in reality.

In his new role, Shubhamoy is committed to fine-tuning strategies to cater to loyal guests, introducing bespoke hospitality services, and enticing new products to enhance the guest experience.

The Orchid Mumbai, with its commitment to eco-friendly practices and a warm environment, has established itself as the preferred choice for travelers seeking top-tier hospitality.


Fairmont Udaipur Palace Appoints Vishrut Gupta as General Manager to Lead Iconic Launch

Fairmont Udaipur Palace Appoints Vishrut Gupta as General Manager to Lead Iconic Launch

By Manu Vardhan Kannan

Published on August 16, 2025

Fairmont Udaipur Palace has announced the appointment of Vishrut Gupta as General Manager, marking a significant milestone in the launch of one of India’s most anticipated luxury destinations. With over two decades of distinguished experience in the luxury hospitality sector, Gupta brings a combination of strategic foresight, emotional intelligence, and a passion for culturally immersive guest experiences to the role.

As the driving force behind the pre-opening and launch of the property, Gupta’s mission is to position Fairmont Udaipur Palace as India’s definitive modern palace, a space for celebration, connection, and enchantment. His leadership philosophy is grounded in empathy, precision, and purpose, values he intends to embed in every aspect of the guest journey.

At Fairmont Udaipur, Gupta’s operational approach is structured around four foundational pillars:

  1. Authentic Local Cultural Integration – Bringing the rich heritage of Udaipur and Rajasthan into every guest interaction.

  2. Uncompromising Service Ethic – Maintaining the highest standards of personalised luxury.

  3. Empowered Colleague Culture – Building a motivated, purpose-driven team.

  4. Agile Commercial Strategy – Responding dynamically to evolving market demands.

Gupta’s style is defined by quiet, deliberate elegance, ensuring every interaction holds meaning and every moment is delivered with care. Guests can expect curated arrival rituals, intuitive in-room personalisation, and experiences rich in detail and emotional resonance.

Leading a handpicked team of hospitality experts chosen for their finesse, creativity, and cultural sensitivity, Gupta aims to create a destination where grandeur meets the discerning eye of modern global travellers. His vision includes a strong focus on sustainable practices, technology-driven personalisation, and experiential innovation, ensuring that every stay at Fairmont Udaipur Palace is not just luxurious but also deeply meaningful and memorable.

With Gupta at the helm, Fairmont Udaipur Palace is set to become a benchmark in Indian luxury hospitality, redefining what it means to be a modern palace in the 21st century.


Jiya Nadkarni Joins Hyatt Regency Dehradun as Front Office Manager

Jiya Nadkarni Joins Hyatt Regency Dehradun as Front Office Manager

By Manu Vardhan Kannan

Published on August 16, 2025

 Hyatt Regency Dehradun Resort & Spa has announced the appointment of Jiya Nadkarni as Front Office Manager, marking a new chapter in the property’s guest service philosophy. Known for her ability to transform routine hotel interactions into memorable narratives, Nadkarni brings a vision anchored in integrity, respect, and gratitude—values she plans to weave seamlessly into the daily rhythm of the resort.

With a deep appreciation for the Garhwal region, Nadkarni’s approach focuses on embedding Uttarakhand’s cultural identity into every guest experience. From traditional greetings and locally inspired welcome drinks to twilight rituals and botanically grounded gift sets, the essence of the Himalayas is set to flow through each moment of a guest’s stay.

Nadkarni describes her leadership style as “functional unity”, a collaborative model where every department contributes to a singular, immersive journey. Through swift team recalibration, adaptive workflows, and personal engagement with VIP guests, she has cultivated an ability to turn challenges into opportunities for team growth.

“Personalisation, to me, is where intention meets emotional awareness,” Nadkarni said. “It’s not about curated gestures or high-touch service for the sake of luxury. It’s about understanding the subtle ways people want to feel seen. When we start noticing what guests don’t articulate, when we remember not just their preferences but their pace, their comfort zones, their silences, that’s when hospitality becomes something lasting.”

Her initiatives include layering guest experiences with regional soundscapes, mountain-brewed infusions, and a slowed-down pace of service to evoke both emotional connection and a sense of grounding. Nadkarni’s team is envisioned as narrators of place, moving beyond traditional service to share local stories and traditions in detail-rich ways.

Positioned at the heart of the Himalayan foothills, Hyatt Regency Dehradun Resort & Spa offers guests not only panoramic mountain views but also an authentic cultural immersion under Nadkarni’s guidance.


Varun Mehrotra Elevated to Multi-Property Director of Sales & Marketing for Key Marriott Properties

Varun Mehrotra Elevated to Multi-Property Director of Sales & Marketing for Key Marriott Properties

By Manu Vardhan Kannan

Published on August 15, 2025

Marriott International has announced the elevation of Varun Mehrotra to Multi-Property Director of Sales & Marketing, overseeing three prominent properties in India: Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, The Artiste Kochi – a Tribute Portfolio Hotel, and Marriott Executive Apartments UB City.

This expanded role marks a significant progression in Mehrotra’s leadership journey, following his successful tenure as Director of Sales & Marketing at Sheraton Grand Whitefield since 2023. In his new capacity, Mehrotra will lead the strategic sales and marketing efforts across all three properties, driving commercial excellence, business development, revenue optimization, and brand positioning in key markets.

With nearly two decades of experience across multiple hotel brands in India, Mehrotra is recognized for his strategic foresight, innovative thinking, and results-driven approach. He has a proven track record of enhancing sales, marketing, and revenue performance through structured planning and deep market insights.

Commenting on his new role, Mehrotra said, “I’m excited to take on this broader portfolio and continue contributing to the brand’s growth in key markets. I look forward to building on strong foundations and driving meaningful results alongside an exceptional team.”

Sanjay Gupta, Multi-Property General Manager, added, “Varun has been a key pillar of our leadership team, and this elevation is a testament to the consistent impact he has delivered. His strong market understanding and results-oriented approach make him exceptionally well-suited for this expanded mandate. We are confident that under his leadership, we will continue to accelerate commercial performance and reinforce our brand presence across key markets.”

Through this strategic elevation, Marriott underscores its commitment to nurturing high-performing talent and empowering proven leaders like Mehrotra to drive growth, visibility, and market leadership across its diverse portfolio in India.

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