The Orchid Mumbai Welcomes Shubhamoy Banerjee as General Manager

The Orchid Mumbai Welcomes Shubhamoy Banerjee as General Manager

By Author

Published on September 10, 2023

The Orchid Mumbai, Asia's First Ecotel - Hotel, is thrilled to announce the appointment of Shubhamoy Banerjee as the General Manager of its flagship property, The Orchid Mumbai. This iconic 5-star hotel, with 372 rooms, has a renowned reputation for its impeccable hospitality and sustainability efforts.

Shubhamoy Banerjee, with a distinguished career in leading hotels and resorts both in India and abroad, brings a wealth of experience to this role. His expertise lies in building high-performing teams, implementing best practices, and ensuring operational efficiency. Throughout his career, he has excelled in creating personalized guest experiences and lasting memories.

Shubhamoy's impressive journey began at Park Hyatt Beaver Creek in the USA, and he has contributed his skills to esteemed hospitality brands such as ITC SonarBangla Sheraton & Towers, Taj Mahal Palace & Towers, and MSC Cruises, among others. In his most recent role, he co-founded Saivas Hospitality in Bangalore. Prior to that, he served as the General Manager of the Sterling Kodai Lake and the General Manager of Holiday Inn Express Whitefield Bengaluru under the Intercontinental Hotel Groups.

Known for his dynamic leadership style, Shubhamoy has consistently achieved exceptional guest satisfaction metrics and impressive financial results. His strategic acumen and ability to empower teams have been fundamental to his success.

As the General Manager of The Orchid Mumbai, Shubhamoy aims to enhance operational efficiency while maintaining the hotel's legendary warmth. His extensive educational background, including a Strategic Leadership certificate from IIM Ahmedabad and a Post Graduate Diploma in Hotel Management from ITH Klessheim Salzburg-Austria, reflects his commitment to continuous learning.

Apart from his professional achievements, Shubhamoy is known for his passion for numismatics, proficiency in foreign languages, and a deep appreciation for diverse cuisines. He firmly believes that everything is built twice – first in the mind and then in reality.

In his new role, Shubhamoy is committed to fine-tuning strategies to cater to loyal guests, introducing bespoke hospitality services, and enticing new products to enhance the guest experience.

The Orchid Mumbai, with its commitment to eco-friendly practices and a warm environment, has established itself as the preferred choice for travelers seeking top-tier hospitality.


DoubleTree by Hilton Gurugram Appoints Naveen Raaj as Operations Manager

DoubleTree by Hilton Gurugram Appoints Naveen Raaj as Operations Manager

By Manu Vardhan Kannan

Published on March 29, 2026

DoubleTree by Hilton Gurugram Baani Square has announced the appointment of Naveen Raaj as its new Operations Manager. With over 12 years of experience in the hospitality industry, he brings a strong focus on guest experience and operational excellence to the role.

Over the years, Naveen has built a reputation within Hilton Hotels & Resorts across India for consistently delivering high guest satisfaction. His journey reflects a deep understanding of hospitality standards along with a genuine interest in creating meaningful and memorable experiences for guests.

Before stepping into this role, Naveen was associated with Conrad Pune as the Rooms Division Manager, where he played a key role in enhancing guest experience and improving service performance. He also serves as the Regional Quality Champion for South Asia Hilton Hotels, contributing to maintaining service benchmarks across the region.

Naveen began his career with Hilton Chennai and steadily progressed through various roles, contributing to operational improvements and service standards at properties such as Conrad Pune, DoubleTree Ahmedabad, and DoubleTree Suites Bangalore. He has also completed Hilton's SHINE Leadership Development Programme, one of the brand’s most recognised training initiatives.

His contributions to the industry have earned him several recognitions. These include Director of Rooms of the Year 2025 for Luxury Hotels in India by Hotelier India, along with being a finalist for the same category by BW Hotelier India. He was also awarded Front Office Manager of the Year 2024 for Luxury Hotel by Hotelier India. Additionally, he received the title of “Leader of the Year 2024” at Conrad Pune and “Manager of the Year 2020” at Hilton Chennai.

Welcoming him to the team, Nitin Pathak, General Manager, DoubleTree by Hilton Gurugram Baani Square, said, “We are delighted to welcome onboard Mr. Naveen Raaj to the team. His strong industry experience, people-centric approach, and commitment to excellence, align seamlessly with our brand values. We are confident that his leadership will further strengthen our positioning as a preferred hospitality destination in Gurugram.”

Sharing his thoughts on the new role, Naveen Raaj said, “I am excited to join DoubleTree by Hilton Gurugram Baani Square and be part of a brand known for its warm hospitality and guest-first philosophy. I look forward to working with the team to further elevate guest experiences and contribute to the hotel’s continued success.”


MRG Group Appoints Sujata Gowda as Group GM Marketing & Communications

MRG Group Appoints Sujata Gowda as Group GM Marketing & Communications

By Hariharan U

Published on March 28, 2026

MRG Group has appointed Sujata Gowda as Group General ManagerMarketing & Communications, strengthening its leadership team as it prepares for its next phase of growth.

With over 19 years of experience across airlines, hospitality, real estate, and media, Sujata brings a well-rounded understanding of brand building and strategic communication. Over the years, she has worked with leading names such as Sahara Airlines, Kingfisher Airlines, Taj Hotels, IHG, and Marriott International.

Her career has included key roles in pre-opening hotel projects across cities like Mumbai and Hyderabad, before moving to Bengaluru. Beyond hospitality, she has also built experience in media and partnerships, most recently serving as Regional Head – Brand & Partnership at Times Internet Limited, where she worked on strategic collaborations linked to a major card launch with ICICI Bank.

Sujata’s expertise spans multiple areas including sales, marketing, operations, brand strategy, media planning, corporate communications, and team management. Her strong relationships across print, electronic, and digital media are expected to support the group’s efforts to expand its brand presence and reach.

Sharing her thoughts on the new role, Sujata Gowda said, “A new fresh start is always nerve-recking and exciting at the same time. Marketing & communication in today's day and age is a pivotal role. I couldn't have joined MRG Group at a better time as this is going to be the year of expansion, dynamic changes and accelerated growth. Extremely excited to collate my 19 years of expertise with fostering collaborations with existing teams as the best time for new beginning is NOW.”

With this appointment, MRG Group continues to invest in experienced leadership as it looks to scale operations and strengthen its market positioning.


Hilton Manyata Appoints Ashish Singh as Director of Sales

Hilton Manyata Appoints Ashish Singh as Director of Sales

By Hariharan U

Published on March 27, 2026

Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park has appointed Ashish Singh as Director of Sales, strengthening its leadership team as it continues to expand its presence in Bengaluru’s competitive hospitality market.

With over 13 years of experience in hospitality sales and business development, Singh brings a strong track record of driving revenue growth, identifying new business opportunities, and building long-term client relationships across corporate and MICE segments.

He joins from The Ritz-Carlton Bangalore, where he served as Director of Catering and played a key role in managing high-impact events while improving catering performance. His journey with the brand also included roles such as Assistant Director of Sales and Senior Sales Manager, reflecting his steady growth and deep understanding of market trends.

Singh’s experience also includes working with leading hospitality brands like Radisson Blu Atria Bengaluru and The Park Hotels, giving him a well-rounded perspective on sales leadership in urban markets.

In his new role, he will lead the property’s sales strategy with a focus on driving growth, strengthening corporate relationships, and expanding market share. His responsibilities will include building strategic partnerships, improving revenue streams, and positioning the hotel as a preferred choice for business travel and large-scale events.

With this appointment, Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park continues to invest in experienced talent, further strengthening its position in Bengaluru’s growing hospitality landscape

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