The Serai & Barefoot Resorts Appoint Prachi Tandon as GM – Marketing & Communications

The Serai & Barefoot Resorts Appoint Prachi Tandon as GM – Marketing & Communications

By Hariharan U

Published on September 9, 2025

The Serai & Barefoot Resorts has announced the appointment of Prachi Tandon as General Manager, Marketing & Communications, further strengthening its leadership team and brand positioning in the luxury leisure segment.

With over 16 years of experience across luxury, hospitality, and entertainment marketing, Prachi is known for her expertise in growth marketing, digital storytelling, media relations, and brand communication. She has previously worked with leading brands including The Leela Palaces, Hotels & Resorts, Raffles (Accor), Conrad Hotels & Resorts, PVR- The Luxury Collection, and The Oberoi Hotels & Resorts.

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Bringing together strategic precision and creative excellence, she has built high-performing teams, designed impactful campaigns, and crafted brand narratives that balance business acumen with artistry. At The Serai & Barefoot Resorts, Prachi will focus on shaping the brand voice, enhancing guest engagement, and elevating the experiential luxury quotient.

Welcoming her to the team, Malavika Hedge, Director, Café Coffee Day Hotels & Resorts, said, “We are delighted to welcome Prachi Tandon to The Serai & Barefoot Resorts leadership team. Her expertise in marketing, digital innovation, and brand storytelling, combined with her ability to elevate luxury experiences, makes her an invaluable addition as we strengthen our presence in the growing leisure segment”.

Sharing her excitement, Prachi Tandon added, “I am truly excited to join The Serai & Barefoot Resorts at such a dynamic time for the industry. With the leisure segment witnessing remarkable growth, there is immense opportunity to craft elevated experiences that resonate with discerning audiences. I look forward to contributing to the journey of innovation, excellence, and strengthening its luxury presence in this evolving landscape”.

About The Serai & Barefoot Resorts:
Part of Coffee Day Enterprises, The Serai & Barefoot Resorts offer a blend of authentic experiences and refined comfort. The Serai spans Chikmagalur’s lush coffee plantations, Kabini’s riverfront wilderness, and Bandipur’s tiger reserve, while Barefoot at Havelock in the Andamans brings barefoot luxury to the pristine Radhanagar Beach, ranked among Asia’s finest. Together, they embody understated elegance, sustainability, and unforgettable escapes.


The Machan Lonavala Appoints Vikas Toksya as Resident Manager

The Machan Lonavala Appoints Vikas Toksya as Resident Manager

By Hariharan U

Published on November 8, 2025

The Machan Lonavala, one of India’s most recognised eco-luxury resort brands, has announced the appointment of Vikas Toksya as its new Resident Manager.

With an impressive 19-year career in the hospitality industry, Vikas brings a wealth of operational and leadership experience from his time with prestigious names such as the Cyrus Poonawalla Group, Radisson Blu, and Hyatt Hotels. His expertise spans operations management, guest experience, and team leadership, making him well-suited to drive The Machan’s next chapter of growth.

In his new role, Vikas will oversee the resort’s day-to-day operations, focusing on enhancing guest satisfaction and reinforcing The Machan’s core values of sustainability and experiential hospitality.

We are delighted to welcome Vikas to The Machan family. His rich operational background and deep understanding of luxury hospitality will play a pivotal role in driving our next phase of growth,” said Rakshit Sharma, COO, The Machan.

Renowned for its award-winning tree-house accommodations and commitment to eco-sensitive practices, The Machan continues to redefine responsible tourism — offering guests a truly immersive retreat amidst nature


Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

Welcomhotel by ITC Hotels, Guntur Announces the Promotion of Mr. Arvind Mishra as Executive Housekeeper

By Hariharan U

Published on November 7, 2025

Welcomhotel by ITC Hotels, Guntur, is pleased to announce the promotion of Mr. Arvind Mishra as Executive Housekeeper. With a proven track record of excellence and over a decade of experience in hospitality operations, Mr. Mishra has been instrumental in maintaining the hotel’s high standards of cleanliness, guest comfort, and sustainability. In his new role.

he will continue to lead the housekeeping team with a focus on service innovation, efficiency, and guest satisfaction, further strengthening Welcomhotel Guntur’s commitment to delivering world-class hospitality and ensuring an impeccable stay experience for every guest

About Welcomhotel by ITC Hotels, Guntur

Nestled in the heart of Andhra Pradesh, Welcomhotel by ITC Hotels, Guntur blends modern luxury with the region’s rich cultural heritage. Designed for both business and leisure travelers, the hotel features contemporary accommodations, diverse dining experiences, and signature warm hospitality. With sustainable practices at its core, Welcomhotel Guntur embodies ITC Hotels’ “Responsible Luxury” philosophy, offering guests an experience that is both refined and environmentally conscious.


Cygnet.One Appoints Dr. Pankaj Dikshit as Executive Director to Drive AI-Led Digital Transformation

Cygnet.One Appoints Dr. Pankaj Dikshit as Executive Director to Drive AI-Led Digital Transformation

By Hariharan U

Published on November 7, 2025

Cygnet.One, a global leader in digital tax transformation and enterprise technology, has announced the appointment of Dr. Pankaj Dikshit, PhD (IIT Delhi) as Executive Director. With over 30 years of experience spanning government, enterprise, and technology, Dr. Dikshit brings a rare mix of strategic vision and hands-on expertise in building national-scale digital systems powered by AI and compliance-driven frameworks. He will operate from New Delhi.

An IIT Delhi alumnus, Dr. Dikshit holds both M.Tech and PhD degrees and has previously held senior roles at IBM and the Government of India. Over his career, he has been at the forefront of digital transformation, AI adoption, cybersecurity, and policy innovation, earning recognition from AWS, ET Digitech, and DSCI for his leadership in technology and data-driven governance.

One of his most notable contributions was his pioneering role in India’s GST digital transformation, where he helped scale the system to serve millions of taxpayers, billions of invoices, and transactions across the country. He also played a key role in designing and implementing the E-Way Bill and e-Invoicing frameworks, strengthening revenue collection and compliance through technology.

Speaking on his new role, Dr. Pankaj Dikshit shared, “Having worked closely with both government and industry leaders on large-scale digital transformations, I believe technology is more than compliance,  it’s a catalyst for trust, efficiency, and long-term value. At Cygnet.One, I’m excited to extend this vision by helping enterprises embrace AI-first, secure, and compliant digital systems that redefine the way they operate.”

Niraj Hutheesing, Founder and Managing Director of Cygnet.One, added, “We’re thrilled to welcome Dr. Dikshit to our leadership team. His work in India’s digital transformation and his experience at the intersection of policy, governance, and technology make him the ideal leader to guide our next phase of growth. His expertise will accelerate our mission to empower enterprises through AI-driven and compliance-led innovation.”

At Cygnet.One, Dr. Dikshit will focus on advancing AI-first digital transformation across key sectors including BFSI, Manufacturing, Pharma, Retail, and the Public Sector. His leadership will help businesses move beyond compliance, turning regulatory alignment into opportunity and driving measurable value through automation and intelligent systems.

Beyond enterprise strategy, Dr. Dikshit is also expected to contribute to Cygnet.One’s core growth pillars, Clients, Cygnetians, and Community by promoting a culture of innovation, mentorship, and social impact through technology.

Cygnet.One continues to stand at the forefront of digital transformation, with expertise spanning Tax, VAT & GST compliance, e-Invoicing, AI-driven data intelligence, and enterprise modernization. The company is actively involved in large-scale implementations across regions including India, the UAE, Saudi Arabia, Malaysia, and Europe, helping businesses redefine how they comply, connect, and compete in the evolving digital economy.

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