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By Author
Published on July 21, 2024
The hospitality industry is undergoing a significant transformation, driven by shifting consumer behaviors, technological advancements, and evolving leadership strategies. As we navigate this new landscape, it's essential for hospitality leaders to stay informed about the trends shaping the industry's future.
Sustainable leadership is a top trend, with hospitality leaders prioritizing eco-friendly practices, reducing carbon footprints, and promoting responsible tourism. This shift is driven by increasing concerns about climate change and environmental sustainability. Sustainable leadership is no longer a nicety but a necessity, and leaders must embed environmentally conscious practices into their operations.
Digital transformation is another key trend, with the pandemic accelerating the adoption of digital technologies in hospitality. Leaders must continue to invest in digital infrastructure, enhance cybersecurity, and leverage data analytics to drive business decisions. From contactless check-in to AI-powered customer service, digital technologies are revolutionizing the guest experience and improving operational efficiency.
Diversity, Equity, and Inclusion (DEI) initiatives are also becoming integral to leadership strategies. Hospitality leaders recognize the importance of creating inclusive environments for guests and employees alike, and are implementing diversity training, bias reduction, and equal opportunities programs. By fostering a culture of inclusivity, leaders can drive innovation, improve employee engagement, and enhance the guest experience.
Employee well-being and mental health are also gaining attention as leaders recognise the industry's high-stress levels and burnout rates. Initiatives like mindfulness programs, mental health support, and work-life balance are essential for talent retention and productivity. By prioritizing employee well-being, leaders can create a positive work culture and improve overall business performance.
Personalized experiences are becoming the new standard, with guests expecting tailored experiences that meet their unique needs and preferences. Leaders are leveraging data and technology to craft bespoke experiences, from curated local experiences to personalized amenities. By putting the guest at the center of their strategy, leaders can drive loyalty, increase revenue, and enhance their brand reputation.
Finally, strategic partnerships and collaborations are becoming increasingly popular as leaders seek to drive growth, improve efficiency, and enhance customer offerings. Collaborations with tech startups, wellness providers, and local businesses can help leaders stay ahead of the curve and drive innovation. By understanding and embracing these trends, hospitality leaders can position their businesses for success and shape the future of the industry.
By: Aman Chainani, Managing Director of Pacific Hospitality
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By Manu Vardhan Kannan
Published on August 2, 2025
In a significant boost to Kerala’s flourishing tourism sector, Wyndham Hotels & Resorts has partnered with developer Asok Thirikkoth to introduce a new property, Ramada by Wyndham Wayanad Vythiri, set to open in 2026. The 52-room upscale hotel will rise amidst the lush green landscape of Vythiri, a region rapidly emerging as a hotspot for wellness and eco-tourism.
Owned by Asok Thirikkoth, the upcoming hotel will bring the globally trusted Ramada brand to one of South India’s most scenic destinations. Once open, it will offer modern, thoughtfully designed guest rooms, an all-day dining restaurant, a spa, meeting spaces, and a host of amenities tailored for leisure and business travellers alike.
“We are proud to bring the globally respected Ramada brand to Vythiri, a region that is fast becoming a major hub for wellness and eco-tourism,” said Asok Thirikkoth, owner of the property. “This collaboration with Wyndham Hotels & Resorts reinforces our commitment to developing high-quality hospitality experiences that complement Wayanad’s natural offerings. We are confident this hotel will play a pivotal role in enriching the region’s tourism landscape.”
Rahool Macarius, Market Managing Director, Eurasia, Wyndham Hotels & Resorts, added, “Bringing the Ramada brand to Wayanad marks an important step in our strategy to expand across India’s key leisure destinations. Our collaboration with Mr. Thirikkoth reflects our shared vision of delivering quality hospitality experiences in emerging tourism hubs, and further reinforces our presence in South India.”
The addition of this property underlines Wyndham’s focused approach to expanding in India’s high-potential tier-2 and tier-3 cities, particularly in leisure destinations that are experiencing a rising demand for trusted international hotel brands.
With the introduction of Ramada by Wyndham Wayanad Vythiri, both Wyndham and Asok Thirikkoth aim to offer a world-class hospitality experience that celebrates the region’s natural charm while meeting global standards of comfort and service.
Fairfield by Marriott, a part of Marriott Bonvoy’s global portfolio, has officially opened Fairfield by Marriott Jaipur Tonk Road, marking a significant addition to Jaipur’s growing hospitality landscape. Located in the heart of the Pink City, the hotel offers a seamless mix of modern comfort, functional design, and warm hospitality, ideal for today’s value-seeking travellers.
Situated just 6 km from Jaipur International Airport and 8 km from the railway station, the hotel provides easy access to popular tourist spots including Hawa Mahal, Amer Fort, and City Palace, along with local bazaars and heritage streets. This makes it a convenient base for both business and leisure stays.
“Fairfield by Marriott is one of the fastest-growing brands in our select-service portfolio,” said Ranju Alex, Regional Vice President – South Asia, Marriott International. “With this opening, we’re deepening our presence in high-potential markets like Jaipur and bringing Fairfield’s warm, inviting experience to more destinations in India.”
The hotel offers 115 thoughtfully designed rooms that focus on simplicity, featuring plush bedding, ergonomic workspaces, and high-speed Wi-Fi. Large windows provide stunning views of Jaipur’s skyline, while the public spaces reflect the brand’s signature welcoming aesthetic with open layouts and natural light.
A major highlight is Vista 20, the all-day dining restaurant located on the 20th floor, offering a curated menu of international and Indian dishes alongside picturesque views of the city. A well-stocked bar adds to the relaxed atmosphere, perfect for winding down after a day of meetings or sightseeing.
The hotel also features a fully equipped fitness centre and a spacious, pillar-less ballroom spread across 3,000 sq. ft., with an additional 1,000 sq. ft. pre-function area. These flexible event spaces make it suitable for corporate gatherings, weddings, and special occasions.
“We are thrilled to welcome guests to Fairfield by Marriott Jaipur Tonk Road,” said Gautam Chhabra, Hotel Manager. “Whether you're here for business, celebrations, or exploring Jaipur, we offer comfort, convenience, and a truly memorable experience.”
With this opening, Fairfield by Marriott continues its mission to provide dependable, value-driven stays across India, especially in culturally vibrant cities like Jaipur.
Published on August 1, 2025
The Indian Hotels Company (IHCL), India’s largest hospitality firm, has announced the signing of a new Taj-branded hotel in Naina Tikker, Himachal Pradesh. This brownfield project marks the brand's strategic expansion into a serene, relatively unexplored hill station in the Sirmaur district.
The upcoming 120-key Taj Naina Tikker will offer uninterrupted views of the majestic Dhauladhar mountain range. The resort will feature an all-day dining restaurant, a specialty restaurant, bar, and a lobby lounge. For events and celebrations, it will include a spacious 4,000 sq. ft. banquet hall, meeting rooms, and pre-function areas. Wellness facilities such as a heated pool, gym, spa, health club, and activity centre aim to enhance the experience for both leisure and group travellers.
Ms. Suma Venkatesh, Executive Vice President – Real Estate & Development, IHCL, stated, “Naina Tikker represents a unique opportunity for the Taj brand to mark its presence in a relatively unexplored part of Himachal Pradesh... It is poised to become a sought-after destination for leisure, MICE and social celebrations.”
Located amidst protected forests, Naina Tikker is a tranquil destination known for its pristine beauty, spiritual heritage, and vibrant biodiversity. With landmarks like the Mata Naina Tikker shrine and Bhureshwar Mahadev Temple, the area holds strong appeal for both spiritual and nature-loving travellers.
Mr. Sachin Kapoor and Ms. Sagarika Kapoor of Micro Turners Group, the hotel’s development partner, said, “We are excited to partner with IHCL for another project and bring the iconic Taj brand to Naina Tikker. This collaboration will redefine luxury hospitality in the region.”
With this addition, IHCL will have a total of 13 hotels in Himachal Pradesh, including eight currently under development, further strengthening its foothold in the North Indian hospitality market and forming a travel circuit across Chandigarh, Chail, Theog, and Dehradun.
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