15 Years of Turtle Conservation at Four Seasons Resorts Mald

Turtle Power: 15 Years of Pioneering Conservation at Four Seasons Resorts Maldives

By Nishang Narayan

Published on April 26, 2025

In March 2010, an injured Olive Ridley turtle named Oceane sparked the beginning of an extraordinary journey of conservation at Four Seasons Resorts Maldives. This turtle’s rescue and rehabilitation marked the inception of one of the longest and most successful turtle rehabilitation programs in the Indian Ocean.

The journey began with the simple yet impactful act of providing care for Oceane, a female turtle found in urgent need of help. Her recovery was made possible with the limited resources available at the time, but soon after, the success of the program encouraged further developments. In 2011, thanks to a generous donation from a guest, a dedicated turtle pool was built, and in collaboration with the Reefscapers organization, the Maldivian Sea Turtle Conservation Programme (MSTCP) was established, marking the opening of the first turtle rehabilitation center at Four Seasons Resort Landaa Giraavaru.

Over the past 15 years, Four Seasons Resorts Maldives has rehabilitated more than 500 sea turtles, releasing over 280 back into the wild. Significant advancements during this time include the creation of an ocean enclosure, the development of prosthetic flippers, the introduction of satellite tagging, and the arrival of on-site veterinarians and upgraded medical facilities. Today, the program has a specialized team capable of performing complex surgeries with the help of cutting-edge technology like endoscopes, underwater ultrasound scanners, and laser therapy machines.

Highlights of the 15-Year Turtle Rehabilitation Program:

The Flying Turtles

In 2016, the “Flying Turtles” program was introduced to provide a permanent home for turtles that couldn’t be released due to injuries, such as missing flippers or buoyancy problems. Six turtles have been rehomed to international oceanariums and marine centers where they serve as ambassadors for their species. One notable story is that of Peggy, an amputee turtle who learned to dive again while living in an oceanarium in Belgium. In 2019, Peggy made a remarkable 5,700 km journey back to the Maldives, ultimately returning to her native grounds in India.

Innovative Educational Programs

Four Seasons Resorts Maldives is committed to inspiring the next generation of marine conservationists. At Kuda Huraa, the Junior Marine Savers initiative allows young adventurers to assist with turtle care and learn about global conservation efforts. Additionally, Landaa Giraavaru offers a Marine Biology internship and a Trainee Marine Biologist program that introduces teenagers to the world of marine life through hands-on experiences. Many of the program's participants have gone on to pursue biology at university.

Prosthetic Limbs for Trooper

In February 2018, a juvenile Olive Ridley turtle named Trooper was rescued after being severely injured by ghost nets. After losing both front flippers, Trooper was fitted with innovative 3D-printed prosthetic flippers, thanks to a groundbreaking collaboration between marine conservationists and technology experts. Trooper’s story became a symbol of hope for the future of turtle prosthetics, even though he passed away in 2019 despite the best efforts of the care team.

Armando Kraenzlin, Regional Vice President and General Manager at Four Seasons Resorts Maldives, shares his thoughts: “It’s been an incredible fifteen years of turtle-based learning, growth, and unforgettable moments. We’re excited to continue collaborating with international oceanariums and marine centers to raise awareness and help give turtles who cannot be released a place to call home. Our Flying Turtles serve as ambassadors for the ocean, spreading a message of hope worldwide.”

For those inspired to take action, the Turtle Team at Four Seasons Resorts Maldives advocates for simple lifestyle changes, such as avoiding single-use plastics and choosing sustainable seafood. Ghost nets, which drift into the Maldives from other countries, remain one of the biggest threats to turtles, making advocacy for sustainably caught fish essential in protecting sea turtles everywhere.

Hyatt to Bring Its First Brand to Zambia with Hyatt Regency Lusaka The Pamodzi

By Hariharan U

Published on October 23, 2025

Hyatt has announced plans to launch its first hotel in Zambia with the upcoming Hyatt Regency Lusaka The Pamodzi, set to open in 2026. The move comes through a management agreement between a Hyatt affiliate and ASB Hotel Properties and Albwardy Investments (Pamodzi Hotels PLC).

The property, currently known as The Pamodzi Hotel, will remain open during a complete refurbishment and later reopen under the Hyatt Regency brand. This milestone marks Hyatt’s entry into the Zambian market, expanding its footprint in Africa and offering World of Hyatt members new destinations to explore and earn rewards.

“We are delighted to work with ASB Hotel Properties, Albwardy Investments and Pamodzi Hotels PLC to bring the Hyatt Regency brand to Zambia in 2026,” said Stephen Ansell, Managing Director, Middle East and Africa, Hyatt. “This signing is a fantastic milestone as we continue growing our brands in Africa, showcasing our commitment to enhancing our brand presence in the region and expanding our Classics Portfolio in new destinations.”

Sharing his excitement, Ali Albwardy, Chairman of Albwardy Investments, added, “The Pamodzi Hotel has long been a landmark in Lusaka, and through this renovation and rebranding, we aim to elevate it into a world-class destination for both business and leisure travelers. This project reflects our continued commitment to Africa’s hospitality sector and to creating exceptional guest experiences in markets with strong growth potential.”

Located in the heart of Lusaka, the upcoming Hyatt Regency Lusaka The Pamodzi will feature 170 contemporary guestrooms and suites, thoughtfully designed for comfort and style. The hotel will also offer modern meeting and event spaces, ideal for both corporate gatherings and private celebrations.

Guests will have easy access to the city’s main attractions such as the Lusaka National Museum, and nature enthusiasts can reach Lusaka National Park and the Elephant Orphanage Project within a short drive — making it a convenient stay for both business and leisure travelers.

The hotel’s debut will reinforce Hyatt’s ongoing expansion across Africa, combining global standards of hospitality with the warm, welcoming spirit Zambia is known for.

For more details, visit www.HyattRegency.com.

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The First Group Hospitality Appoints Khaled El Sharbatly as Director of Guest Engagement

By Manu Vardhan Kannan

Published on October 23, 2025

The First Group Hospitality is pleased to announce the appointment of Khaled El Sharbatly as Director of Guest Engagement, bringing over 25 years of extensive experience in customer engagement, sales, reservations, and front office operations across leading hotel brands in the Middle East and Africa.

El Sharbatly joins The First Group Hospitality after 15 successful years at Marriott International, where he held multiple leadership positions, most recently heading the Dubai Customer Engagement Centre (CEC). In this role, he oversaw central reservations operations for nearly 70 hotels in the UAE and Saudi Arabia, achieving remarkable performance milestones, including 135% of enrollment targets in 2024 and Forbes Luxury Properties Audit scores of 98%. His tenure at Marriott also earned him accolades such as the Reservations Team of the Year Award and the Associates Engagement Survey Award.

In his new role, Khaled El Sharbatly will collaborate closely with The First Group Hospitality’s reservations, revenue management, sales, marketing, finance, and food & beverage teams, as well as property general managers, to enhance service standards and operational efficiency across the group’s expanding portfolio.

Commenting on the appointment, Tom Stevens, Senior Vice President – Operations, said:

"Khaled brings to this new role a remarkable knowledge of operations, including process optimisation, customer service strategies, and performance metrics. I am confident Khaled’s knowledge will be invaluable in implementing best practices to enhance customer satisfaction and operational efficiency across our portfolio of diverse hotels and dining outlets."

El Sharbatly’s appointment underscores The First Group Hospitality’s commitment to delivering exceptional guest experiences while strengthening operational excellence across its growing Middle East and international presence.