Understanding Neurodiversity in Travel: Insights from Hyatt's Survey

Understanding Neurodiversity in Travel: Insights from Hyatt's Survey

By Nithyakala Neelakandan

Published on April 29, 2024

Hyatt, in partnership with KultureCity, a leading nonprofit focusing on sensory accessibility and acceptance for individuals with invisible disabilities, conducted a survey to delve into the needs of neurodivergent travelers and caregivers. The findings shed light on how hotels can make travel experiences more seamless and inclusive for this demographic.

Key Findings

Booking Process: Nearly 70% of caregivers and over half of neurodivergent travelers expressed willingness to disclose their neurodiversity during the booking process to receive tailored care.

Visuals for Preparation: More than 50% of neurodivergent respondents expressed a desire for enhanced property visual layouts, such as 3D virtual tours and floorplans, to ease navigation.

Room Selection: Both neurodivergent travelers and caregivers emphasized the importance of flexible room selection, with over 60% believing that pre-assigned rooms could enhance the check-in experience.

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Pre-Arrival Communication: While email remains the preferred communication method, 30% of neurodivergent travelers expressed a desire for phone calls about upcoming stays, particularly among neurodivergent business travelers.

On-Property Accommodations: Digital check-in/check-out services were favored by over half of neurodivergent travelers, and many expressed interest in sleep gadgets and wellbeing spaces to enhance their comfort during stays.

Hyatt's Response

Training and Awareness: Hyatt is committed to training its staff to better understand and accommodate the needs of neurodivergent guests. This includes offering courses to increase understanding and inclusion and expanding these programs to more properties.

Visual Enhancements: Hyatt is exploring the addition of 3D room tours to its websites to help neurodivergent travelers prepare for their stays.

Room Flexibility: Guests can request specific room types and locations through Hyatt's digital platforms, and the company is focused on enhancing its digital products with accessibility in mind.

Personalized Communication: Hyatt offers various channels for personalized pre-arrival communication, including phone, chat, and social media platforms.

On-Property Accommodations: Hyatt is expanding its offerings to include sleep gadgets and sensory aids, aiming to provide a more comfortable experience for neurodivergent travelers.

Through these initiatives, Hyatt aims to create a more inclusive environment for neurodivergent guests, rooted in its purpose of caring for people so they can be their best. As they continue to learn and evolve, Hyatt remains committed to working closely with expert collaborators to make improvements throughout the guest journey.


IHCL Signs 350-Room Gateway Hotel in Hennur, Bengaluru

IHCL Signs 350-Room Gateway Hotel in Hennur, Bengaluru

By Hariharan U

Published on January 8, 2026

Indian Hotels Company (IHCL), India’s largest hospitality company, has announced the signing of a new Gateway hotel in Hennur, Bengaluru. This greenfield project will introduce a 350-room property designed to cater to both business and leisure travellers while enhancing IHCL’s footprint in the city.

The Gateway Hennur, Bengaluru will offer a host of culinary experiences, including an all-day dining restaurant, a specialty restaurant, a stylish bar, and a lounge. For business and social events, the hotel will feature banqueting facilities spanning over 16,000 sq. ft., complemented by modern meeting rooms equipped with state-of-the-art technology.

Wellness and recreation will be central to the guest experience, with a fully equipped gym, health club, swimming pool, and dedicated treatment rooms for rejuvenating therapies. The hotel’s strategic location in Hennur provides excellent connectivity to major IT hubs, the airport, and key city attractions, making it a convenient destination for both domestic and international travellers.

With this addition, IHCL will operate 20 hotels in Bengaluru, including 11 properties currently under development, reinforcing its position as a leader in the city’s hospitality landscape.

About IHCL
Indian Hotels Company Limited (IHCL) is India’s largest hospitality company, operating iconic brands including Taj, SeleQtions, Vivanta, and Gateway Hotels. With a diverse portfolio of hotels, resorts, and palaces across India and internationally, IHCL combines world-class hospitality with local culture and heritage. For more details, visit www.ihcltata.com.


Central Park Resorts Rings in 2026 with Glitz, Gourmet Feasts, and Live Entertainment

Central Park Resorts Rings in 2026 with Glitz, Gourmet Feasts, and Live Entertainment

By Hariharan U

Published on January 7, 2026

Central Park Resorts, Sohna Road, Gurugram, hosted an extravagant New Year’s Eve celebration to welcome 2026, combining high-energy entertainment, gourmet cuisine, and family-friendly experiences for residents and guests.

Themed ‘Glitz and Glam’, the evening kicked off with a lively DJ troupe and traditional dhol performances, creating a vibrant, festive atmosphere. Punjabi singer Sara Gurpal added to the energy with a dynamic performance, while Punjabi pop star Parmish Verma headlined the event at 11:30 PM, ushering in the New Year with a spectacular show.

A highlight of the evening was the lavish culinary spread featuring over 200 dishes from Indian regional cuisines—Kashmiri, Punjabi, Rajasthani, South Indian, and Mughlai—as well as Chinese, Thai, Mediterranean, and Continental fare. Guests also enjoyed live Delhi 6 and Mumbai chaat counters, a dedicated salad island, and an extensive dessert showcase combining European and Indian sweets. The venue included themed photo corners and senior citizen zones to ensure a comfortable, enjoyable experience for all age groups.

Approximately 2,500 residents and guests attended the celebration, experiencing premium hospitality, world-class entertainment, and a vibrant sense of community.

Commenting on the celebration, Rajit Sardana, President, Hospitality, Central Park, said, "We were delighted to host a celebration of this scale for our residents. At Central Park, creating memorable experiences is at the heart of our hospitality philosophy. This New Year’s Eve combined entertainment, gourmet cuisine, and a safe, family-focused environment, allowing residents to welcome 2026 with joy, comfort, and world-class service."

The event reinforced Central Park’s commitment to lifestyle-driven experiences, blending luxury, community engagement, and bespoke hospitality well beyond traditional residential living.

About Central Park
Central Park Estates, part of the Bakshi Group of Enterprises, is a leading Gurugram-based real estate developer with expertise across real estate, infrastructure, hospitality, and automotive sectors. Known for luxurious homes and hospitality experiences, Central Park delivers concept-based residential projects such as Delphine at Dwarka Expressway, Central Park at Golf Course Road, Central Park Resorts, Belaperla & Belanova, Central Park The Room, and Central Park Flower Valley, offering residents premium lifestyle and curated community experiences.


Royal Orchid & Regenta Hotels Strengthens Rajasthan Presence with Jodhpur Signing

Royal Orchid & Regenta Hotels Strengthens Rajasthan Presence with Jodhpur Signing

By Hariharan U

Published on January 5, 2026

Royal Orchid & Regenta Hotels Ltd. (ROHL) has announced the signing of a new leisure-focused property in Jodhpur, Rajasthan, further expanding its presence in culturally significant destinations across the country. The upcoming Regenta Hotel, Jodhpur will be operated under a hotel management agreement, in line with the group’s asset-light growth strategy.

The 200-key all-suite hotel is strategically located near the Jodhpur High Court at Shatabdi Circle on New Pali Road, offering convenient access to key commercial hubs as well as the city’s prominent heritage attractions. Spread across 3,623 square metres, the property is being developed as a destination-led leisure hotel designed for longer stays and immersive experiences in the Blue City.

Regenta Hotel, Jodhpur will feature expansive conference and banquet facilities, a lobby bar, an all-day dining restaurant, and a rooftop pool bar. With its versatile event infrastructure and leisure-driven amenities, the hotel is positioned to cater to destination weddings, celebrations, premium social gatherings, and corporate events alongside leisure stays.

The project is being developed in partnership with Jodhana Real Home Private Limited & Shreeyukt. The hotel will offer spacious suite accommodations, curated dining experiences, comprehensive banqueting spaces, and wellness-oriented amenities, making it well-suited for leisure travellers and high-end social and destination events.

Banquet facilities will include a 6,000 square feet banquet hall connected to a 4,000 square feet open terrace, an additional 4,000 square feet banquet hall, and three breakaway rooms measuring approximately 2,500 square feet each.

Commenting on the signing, Chander K. Baljee, chairman & managing director, Royal Orchid & Regenta Hotels Ltd., said, “Jodhpur continues to be a key market for us, driven by strong tourism demand and an evolving hospitality landscape. The signing of Regenta Hotel, Jodhpur aligns seamlessly with our vision of expanding high-quality leisure offerings in heritage cities through an asset-light model. We are confident this property will further strengthen our portfolio in Rajasthan and deliver a distinctive hospitality experience.”

Speaking on the association, Suresh Bharti, owner, Jodhana Real Home Private Limited, said, “We are delighted to partner with Royal Orchid & Regenta Hotels for the Regenta Hotel project. Their proven operational expertise and strong brand credentials make them the ideal partner to introduce a premium all-suite leisure hotel in Jodhpur. Together, we aim to create a destination that blends comfort, elegance, and world-class service.”

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