Unveiling In-Flight Annoyances: Agoda's Latest Insights

Unveiling In-Flight Annoyances: Agoda's Latest Insights

By Author

Published on September 1, 2023

Embarking on a journey by air brings the promise of adventure, but let's face it – not all flights are seamless. From noisy seatmates to unexpected delays, the ups and downs of air travel are a familiar tale. Agoda, the digital travel platform, has peeled back the curtain on the less glamorous side of flying with its recent Travel Bugbears Survey 2023. This exploration delves into the realm of in-flight annoyances, revealing that even the smoothest flights can hit a few bumps.

Agoda's survey cast its net across 10 markets in Asia, including India, to pinpoint the niggles, gripes, and frustrations that passengers grapple with while soaring through the skies. The findings offer a candid look into what irks us most during air travel and what makes our journeys less than picture-perfect.

Top Culprit: Invasion of Personal Space

At the forefront of in-flight vexations stands the discourteous invasion of personal space. It's the unrivaled pet peeve for passengers, as revealed by Agoda's findings. For travelers from South Korea, Taiwan, and Thailand, the invasion of personal space, whether it's the battle for armrest dominance or the unintended serenade of bodily noises and foot odors, is a major source of frustration.

The Wait Game: Flight Delays

Not surprisingly, flight delays snag a prominent spot on the list of passengers' grievances across the Asia Pacific region. Philippine travelers, in particular, have their patience tested when flights are delayed. This sentiment resonates with travelers from Malaysia, Indonesia, and Vietnam as well.

Noisy Neighbors: A Shared Annoyance

Loud passengers, ranging from talkative seatmates to boisterous groups, grab the third spot on the roster of in-flight irritations. Australians and Malaysians appear less sensitive to noise, while travelers from Taiwan and South Korea prefer a tranquil atmosphere. Interestingly, Japanese travelers cherish peace and quiet but voice intolerance for passengers who are disrespectful to cabin crew.

Indian Insights: Delays and Decibels

Zooming in on the Indian perspective, delayed flights reign supreme as the main irritant. Noisy fellow travelers and discourteous behavior are tied for second place. The battle for armrest supremacy takes the third spot among Indian passengers' grievances.

Liyana Jamil, Vice President of Global Partner Services at Agoda, remarks, "For many of us, the holiday fun starts the moment we board a plane. But while flying is generally an enjoyable experience, it sometimes comes with minor grievances. There are over a 130,000 bookable flight routes on Agoda, and I hope that the findings of this light-hearted survey create awareness, increase consideration, and make the in-flight experience on any of these routes even more enjoyable.”

In the end, while the sky is vast and the journey exciting, Agoda's Travel Bugbears Survey reminds us that even amidst the clouds, a few stormy moments can arise.


Taiwan Tourism Reports 22% Growth in Indian Arrivals, Expands Outreach with Kochi and Kolkata Events

Taiwan Tourism Reports 22% Growth in Indian Arrivals, Expands Outreach with Kochi and Kolkata Events

By Manu Vardhan Kannan

Published on September 12, 2025

Taiwan Tourism Administration (TTA) has reported strong growth in Indian visitor arrivals, with numbers rising by 22.01% between January and May 2025. Building on this momentum, TTA has intensified its India engagement through recent trade and educational seminars in Kochi and Kolkata.

The events, held in partnership with Singapore Airlines and Thai Airways, aimed to strengthen Taiwan’s positioning as a destination for high-end leisure, FIT, and MICE travellers. In Kochi, TTA hosted its first-ever trade seminar in the city, attended by around 30 leading travel agents and tour operators. The session highlighted Taiwan’s diverse tourism offerings, with special focus on MICE opportunities, supported by Taiwanese destination management companies Top Holidays and Apple Travel Services.

In Kolkata, TTA organised its first major post-pandemic roadshow in eastern India, supported by Thai Airways. With around 50 agents in attendance, the session showcased Taiwan’s potential as a leisure and corporate travel hub. West Bengal, being one of India’s strongest outbound markets, was identified as a key region for partnership building and market expansion.

“India is a very diverse market and there are tremendous opportunities to exploit across the country. The two events were strategic extensions of our engagement programme in India over the last year and a half. Kochi gave us the opportunity to penetrate South India, whereas Kolkata was our first post-pandemic push into East India, particularly West Bengal,” said Paul Shih, Director, TTA Singapore Office.

Since its return to India in January 2024, Taiwan has achieved impressive post-pandemic growth, with arrivals rising 20.81% in 2024 and continuing the trend with over 22% growth in early 2025. Shih added that TTA is committed to a long-term strategy of positioning Taiwan as a premier destination for HNI, FIT, incentive, and luxury corporate travellers through stronger collaborations with airlines and travel agencies.

As part of its broader plans, TTA is also working on introducing new tourism products, including golf tourism, to appeal to the evolving preferences of Indian travellers. With strategic trade activations across multiple regions, Taiwan aims to accelerate growth in visitor arrivals and build deeper, long-lasting partnerships in the Indian market.


Hilton Kathmandu Burned Amid Widespread Unrest in Nepal

Hilton Kathmandu Burned Amid Widespread Unrest in Nepal

By Manu Vardhan Kannan

Published on September 11, 2025

Kathmandu witnessed a devastating blow to its hospitality sector as Hilton Kathmandu, the city’s tallest hotel, was destroyed by fire amid violent protests against alleged corruption and social media restrictions. Demonstrators set fire to the hotel during escalating clashes, leaving its glass façade a charred skeleton against the city skyline.

The protests also targeted government buildings and the residences of political leaders, spreading chaos across Kathmandu. Hilton Kathmandu’s destruction is particularly significant as it symbolized Nepal’s aspirations to elevate its hospitality industry to international standards.

Constructed by the Shanker Group, the hotel broke ground in 2016 and officially opened in July 2024 after several delays. Its modern design featured vertical glass fins inspired by Buddhist prayer flags that shifted hues with light, offering world-class amenities including restaurants, a spa, event spaces, and a rooftop bar overlooking the Himalayas.

With an investment of approximately ₹8 billion, Hilton housed 176 rooms and multiple banquet halls. Designed as an “immediate occupancy” building, it incorporated seismic safeguards crucial for Nepal’s earthquake-prone terrain. The fire not only destroys a physical landmark but also represents a major setback for Kathmandu’s tourism and luxury hospitality ambitions.


Tourists Stranded in Nepal as Gen Z Protests Force Kathmandu Airport Shutdown

Tourists Stranded in Nepal as Gen Z Protests Force Kathmandu Airport Shutdown

By Manu Vardhan Kannan

Published on September 11, 2025

Hundreds of tourists from India and other nations are stranded in Nepal as Kathmandu Airport remains closed due to violent protests led by Gen Z against alleged corruption and the controversial social media ban imposed by the Oli government.

What started as a peaceful youth-led movement quickly escalated into violent clashes with security forces, resulting in several deaths. Demonstrators also attacked top politicians and set fire to their homes, prompting authorities to shut down airports and block major highways.

Tourists who had travelled for vacations are now trapped. A group from Navi Mumbai, visiting the Pashupatinath Temple, shared their distress: “We arrived on September 8, and the next day protests erupted. We are confined to our hotel and are extremely scared,” said one traveler.

The Indian Embassy has assured citizens that arrangements are underway for their safe return but has advised them to stay indoors until the situation stabilizes.

Foreign tourists are also affected. A German visitor reported, “Yesterday I saw a lot of smoke from hotels being set on fire. Innocent people are dying. It’s very sad. I hope everything will return to normal soon.”

Another member of the German group said, “We are safe, but we hope to leave tomorrow. The situation is unfortunate.”

With the protests continuing and uncertainty prevailing, stranded tourists anxiously await safe passage, as authorities work to restore order and ensure their evacuation.

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