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By Nithyakala Neelakandan
Published on September 16, 2024
Up Norway, a sustainable luxury travel company, has appointed Karoline Hoff as its new Managing Director. Founder Torunn Tronsvang, who has led the company since its inception in 2016, will now take on the role of Chief Experience Officer (CXO). This leadership change marks a significant step in Up Norway's continued commitment to providing luxury travel experiences rooted in Norwegian culture and sustainability.
Tronsvang expressed her excitement about the transition, emphasizing the company's mission to become a leading expert in value-driven luxury travel. "Karoline's strategic expertise guiding our growth allows me to focus on innovating exceptional travel experiences and inspiring positive change through our journeys," said Tronsvang.
Hoff has worked in various industries, including at Møller Mobility Group, WiMP Music (now Tidal), Orkla ASA, and McKinsey & Company. Hoff holds both Bachelor and Master of Science degrees in Economics and Business Administration from The Norwegian School of Economics and Business Administration (NHH). With her background in project management, strategic planning, and team leadership, Hoff is expected to play a key role in Up Norway's future.
Erik Jakobsen, a board director at Up Norway, praised Hoff’s appointment, noting her leadership will help meet the growing demand for value-driven travel experiences. "Hoff's leadership will be instrumental in refining our strategic direction and meeting the increasing demand for value-driven travel experiences that reflect Norwegian authenticity, respect for nature, and community engagement," he stated.
Hoff, in turn, expressed her enthusiasm for her new role, stating, "I'm thrilled to join Up Norway and lead the team in creating unforgettable experiences for our travelers. I'm incredibly impressed by what the team has accomplished so far, and I'm excited to be part of this journey to make Norway the world's most attractive travel destination."
Tronsvang’s move to CXO reflects her dedication to Up Norway’s mission of offering authentic, sustainable travel experiences. Since founding the company, she has sought to counter the superficial travel experiences often associated with Norway. Under her leadership, Up Norway has become a top sustainable travel curator, offering bespoke itineraries that highlight Norwegian culture while prioritizing environmental and social responsibility.
Tronsvang will now focus on her passion for destination and experience development, working closely with local partners to continue shaping Up Norway's unique offerings. "I am excited about my new role as Chief Experience Officer," Tronsvang said. "This transition is part of our vision for the company's future. Collaborating with Karoline will be vital as we advance our mission to make Norway the world's most attractive travel destination."
Up Norway’s leadership changes come at a time of significant growth. The company has already added five new team members in 2024, reflecting increasing demand for its eco-friendly, luxury travel experiences. Up Norway’s expansion strategy, guided by B Corp principles, aims to offer high-quality travel experiences without sacrificing sustainability.
For more details on Up Norway, visit their website at upnorway.com.
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By Manu Vardhan Kannan
Published on June 13, 2026
Hyatt Regency Ahmedabad has announced the appointment of Niraj Chotai as its new Director of Sales & Marketing. Bringing more than 15 years of experience in the hospitality industry, he joins the leadership team with a strong background in sales management, business development, revenue generation, market expansion, and pre-opening operations.
In his new role, Niraj will be responsible for driving revenue growth, strengthening the hotel’s market presence, increasing brand visibility, and supporting guest experiences that align with Hyatt’s values and purpose. Over the course of his career, he has played a key role in several pre-opening projects and strategic partnerships that have contributed to sustainable business growth.
Before joining Hyatt Regency Ahmedabad, Niraj was associated with Courtyard by Marriott Bengaluru. His professional journey also includes working with leading hospitality brands such as Marriott International, Hyatt Hotels, Radisson Blu, and Taj Hotels, where he gained extensive experience across various aspects of hotel sales and marketing.
Sharing his thoughts on the appointment, Niraj said, “I am excited to re-join the Hyatt family and be part of a team that is passionate about excellence and meaningful guest experiences.”
Known for his customer-focused approach, analytical thinking, and entrepreneurial outlook, Niraj believes in building strong relationships and leading with integrity and purpose. He is recognised for creating meaningful connections while driving business results.
Outside of his professional responsibilities, he enjoys spending time with family and friends and has a keen interest in travelling to new countries, where he explores different cultures and perspectives.
Published on June 12, 2026
Holiday Inn Gurugram Sector 90 has announced the appointment of Milan Rawal as its new Human Resources Manager. Bringing over nine years of experience in hospitality human resources, Milan joins the hotel with a strong background in people management and HR operations.
Over the course of her career, she has worked with several hospitality organisations including Foodlink F&B Holdings Ltd., Hyatt Regency Gurgaon, Hyatt Place Hampi and Goan Recreation Clubs Pvt. Ltd., gaining experience across various aspects of human resource management.
In her new role, Milan will be responsible for overseeing the hotel's overall HR function. Her responsibilities will include talent acquisition, payroll management, employee relations, workforce planning and budgeting, employee engagement initiatives, learning and development programmes, as well as ensuring compliance with HR policies and labour laws.
Milan holds a PGDM from MIT University and a Master of Commerce degree from S.S. Dempo College of Commerce & Economics.
Outside her professional commitments, she enjoys playing badminton, travelling and spending time with her family.
Commenting on the appointment, Rishabh Jain, General Manager of Holiday Inn Gurugram Sector 90, said, "We are delighted to welcome Milan to our leadership team. Her strong HR expertise and people-centric approach will play a key role in strengthening our workplace culture and supporting the hotel's continued growth."
Sharing her thoughts on joining the hotel, Milan Rawal said, "I am excited to join Holiday Inn Gurugram Sector 90 and look forward to contributing towards building a positive and engaging work environment while supporting the team's growth and success."
Astera Ventures, an India-based advisory firm that supports high-growth emerging companies through strategic consulting and investments, has announced the appointment of Prashant Hoskoté as a Non-Executive Director on its Board.
With over 35 years of experience in customer experience and quality leadership, Hoskoté joins the board at a key stage in Astera Ventures' growth journey. His appointment is expected to further strengthen the company's leadership and governance as it continues to expand its role in the global hospitality sector.
Astera Ventures is a key shareholder in Sunday Proptech, a hospitality owning and operating platform focused on developing and scaling hotels under PRISM, the parent company of OYO, Townhouse, SUNDAY and other hospitality brands worldwide. Sunday Proptech currently owns and operates 38 hotels across the United States and is actively pursuing expansion opportunities across the US, India and Europe. The platform brings together hospitality operations, real estate partnerships and brand-led growth to deliver quality guest experiences at scale.
Speaking about his new role, Prashant Hoskoté said, "I look forward to enabling strong governance and providing the right steer as Astera Ventures grows its portfolio and its key investment Sunday Proptech builds its next phase of growth in global hospitality. Astera Ventures plays an important role in this journey, and I am excited to contribute at the board level."
Hoskoté currently serves as the CEO of PH Factor, a board advisory and organisational excellence consulting practice based in Delhi NCR. Prior to this, he was President – Global Engagements at Striking Ideas. Over the course of his career, he has held several leadership positions, including Senior Director – Quality, Service Excellence, and Innovation at Max India Group, along with key roles at Mashreq Bank, Standard Chartered Bank and the Taj Group of Hotels.
He started his professional journey with Qimpro Consultants, the Indian affiliate of Juran Institute Inc., USA.
Beyond his corporate leadership experience, Hoskoté has contributed significantly to the quality and excellence ecosystem. He has served on the National Board for Quality Promotion at the Quality Council of India, held the position of Vice-Chair of ASQ's Quality Management Division – Global (Asia and Australia), and chaired ASQ's Organizational Excellence Technical Committee. In 2014, he was recognised among the "50 Most Talented Quality Professionals" at the World Quality Congress. He is also a published author and an international speaker.
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