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By Nithyakala Neelakandan
Published on September 16, 2024
Up Norway, a sustainable luxury travel company, has appointed Karoline Hoff as its new Managing Director. Founder Torunn Tronsvang, who has led the company since its inception in 2016, will now take on the role of Chief Experience Officer (CXO). This leadership change marks a significant step in Up Norway's continued commitment to providing luxury travel experiences rooted in Norwegian culture and sustainability.
Tronsvang expressed her excitement about the transition, emphasizing the company's mission to become a leading expert in value-driven luxury travel. "Karoline's strategic expertise guiding our growth allows me to focus on innovating exceptional travel experiences and inspiring positive change through our journeys," said Tronsvang.
Hoff has worked in various industries, including at Møller Mobility Group, WiMP Music (now Tidal), Orkla ASA, and McKinsey & Company. Hoff holds both Bachelor and Master of Science degrees in Economics and Business Administration from The Norwegian School of Economics and Business Administration (NHH). With her background in project management, strategic planning, and team leadership, Hoff is expected to play a key role in Up Norway's future.
Erik Jakobsen, a board director at Up Norway, praised Hoff’s appointment, noting her leadership will help meet the growing demand for value-driven travel experiences. "Hoff's leadership will be instrumental in refining our strategic direction and meeting the increasing demand for value-driven travel experiences that reflect Norwegian authenticity, respect for nature, and community engagement," he stated.
Hoff, in turn, expressed her enthusiasm for her new role, stating, "I'm thrilled to join Up Norway and lead the team in creating unforgettable experiences for our travelers. I'm incredibly impressed by what the team has accomplished so far, and I'm excited to be part of this journey to make Norway the world's most attractive travel destination."
Tronsvang’s move to CXO reflects her dedication to Up Norway’s mission of offering authentic, sustainable travel experiences. Since founding the company, she has sought to counter the superficial travel experiences often associated with Norway. Under her leadership, Up Norway has become a top sustainable travel curator, offering bespoke itineraries that highlight Norwegian culture while prioritizing environmental and social responsibility.
Tronsvang will now focus on her passion for destination and experience development, working closely with local partners to continue shaping Up Norway's unique offerings. "I am excited about my new role as Chief Experience Officer," Tronsvang said. "This transition is part of our vision for the company's future. Collaborating with Karoline will be vital as we advance our mission to make Norway the world's most attractive travel destination."
Up Norway’s leadership changes come at a time of significant growth. The company has already added five new team members in 2024, reflecting increasing demand for its eco-friendly, luxury travel experiences. Up Norway’s expansion strategy, guided by B Corp principles, aims to offer high-quality travel experiences without sacrificing sustainability.
For more details on Up Norway, visit their website at upnorway.com.
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By Manu Vardhan Kannan
Published on November 14, 2025
Hyatt Centric MG Road Bangalore has announced the appointment of Sahil Ranaut as its new general manager. In this role, Ranaut will lead the hotel’s dynamic team and oversee all operations, with a strong focus on elevating guest experiences and driving impactful business results.
Ranaut brings over 16 years of progressive experience in the hospitality industry, having started his career with Marriott in 2009 as a Voyager Management Trainee in revenue management. His journey includes notable tenures with both Marriott and IHG Group before joining Hyatt in 2019.
Most recently, he served as Area Director of Revenue Management at Park Hyatt Hyderabad, where he successfully led revenue strategies for 14 hotels across southern India, demonstrating a results-driven approach complemented by creativity and precision.
Ranaut’s leadership style is rooted in empathy and collaboration, emphasizing that genuine human connection is the foundation of impactful hospitality. His approach balances ambitious business goals with creativity, fueled by his passion for culinary arts and attention to detail.
Reflecting on his new role, Sahil Ranaut said, “As I begin this exciting new phase, I’m truly looking forward to collaborating closely with our incredible Hyatt colleagues to elevate the guest experience while driving impactful business results. I remain deeply grateful to the mentors and teammates who have shaped my journey so far, your guidance, support, and belief have made all the difference. Here’s to continued growth, meaningful partnerships, and creating memorable moments for our guests and teams alike.”
With this appointment, Hyatt Centric MG Road continues to strengthen its leadership and commitment to delivering exceptional guest experiences infused with energy, style, and purpose.
Fortune Hotels, a member of the ITC Hotels Group, has announced the appointment of Anuj Chaurasia as General Manager, Business Development, based out of its corporate headquarters in Gurugram.
With over 17 years of extensive experience in the hospitality industry, Chaurasia brings deep expertise in business development, brand expansion, and strategic partnerships. In his new role, he will spearhead the brand’s business development initiatives and contribute to the growth and expansion of the Fortune Hotels portfolio across key markets in India.
Prior to joining Fortune Hotels, Chaurasia held leadership roles with several reputed hospitality brands including Royal Orchid Hotels Limited, Treebo Hospitality Ventures Private Limited, Spree Hospitality, Lemon Tree Hotels, and Taj Hotels and Resorts.
Most recently, he served as Vice President, Licensed Brands Development at Treebo Hospitality Ventures Private Limited, where he successfully led the development of master franchisee brands such as Park Inn and Suites by Radisson, Mercure Hotels, and Ibis Hotels.
Fortune Hotels said that Chaurasia’s appointment marks a significant step in strengthening its leadership and expanding its footprint across India’s growing hospitality landscape.
Jaisalmer Marriott Resort & Spa has announced the appointment of Nikhil Kher as its new General Manager, marking a significant addition to its leadership team as the resort continues to establish itself among Rajasthan’s most distinguished luxury destinations.
With a distinguished career spanning over 25 years in luxury hospitality, Kher brings deep expertise in operations, brand building, and guest experience management across several of India’s most reputed hotel brands. Known for his strategic acumen and people-first leadership, he has successfully guided teams to achieve operational excellence, elevate service standards, and deliver authentic, memorable guest experiences.
In his new role, Kher will oversee complete operations at Jaisalmer Marriott Resort & Spa, driving performance across rooms, dining, wellness, and guest engagement. He will also lead the resort’s business strategy and market positioning, ensuring that every aspect of the guest journey reflects the warmth, heritage, and cultural spirit of Rajasthan. Under his leadership, the property aims to further strengthen its reputation as a destination where luxury meets storytelling.
Prior to joining Jaisalmer Marriott Resort & Spa, Kher held key leadership positions across leading hospitality brands, where he was instrumental in improving performance metrics, expanding market presence, and fostering a culture of service excellence. His career is marked by an unwavering focus on guest satisfaction, attention to detail, and team development.
Speaking on his appointment, Nikhil Kher said,
“It is an honour to lead Jaisalmer Marriott Resort & Spa, a property that captures the timeless beauty and spirit of Rajasthan. My vision is to blend world-class hospitality with the authenticity of the desert’s heritage, creating experiences that resonate deeply with every guest. I look forward to building on the resort’s strong foundation and guiding the team towards new milestones of success.”
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