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By Nithyakala Neelakandan
Published on September 16, 2024
Up Norway, a sustainable luxury travel company, has appointed Karoline Hoff as its new Managing Director. Founder Torunn Tronsvang, who has led the company since its inception in 2016, will now take on the role of Chief Experience Officer (CXO). This leadership change marks a significant step in Up Norway's continued commitment to providing luxury travel experiences rooted in Norwegian culture and sustainability.
Tronsvang expressed her excitement about the transition, emphasizing the company's mission to become a leading expert in value-driven luxury travel. "Karoline's strategic expertise guiding our growth allows me to focus on innovating exceptional travel experiences and inspiring positive change through our journeys," said Tronsvang.
Hoff has worked in various industries, including at Møller Mobility Group, WiMP Music (now Tidal), Orkla ASA, and McKinsey & Company. Hoff holds both Bachelor and Master of Science degrees in Economics and Business Administration from The Norwegian School of Economics and Business Administration (NHH). With her background in project management, strategic planning, and team leadership, Hoff is expected to play a key role in Up Norway's future.
Erik Jakobsen, a board director at Up Norway, praised Hoff’s appointment, noting her leadership will help meet the growing demand for value-driven travel experiences. "Hoff's leadership will be instrumental in refining our strategic direction and meeting the increasing demand for value-driven travel experiences that reflect Norwegian authenticity, respect for nature, and community engagement," he stated.
Hoff, in turn, expressed her enthusiasm for her new role, stating, "I'm thrilled to join Up Norway and lead the team in creating unforgettable experiences for our travelers. I'm incredibly impressed by what the team has accomplished so far, and I'm excited to be part of this journey to make Norway the world's most attractive travel destination."
Tronsvang’s move to CXO reflects her dedication to Up Norway’s mission of offering authentic, sustainable travel experiences. Since founding the company, she has sought to counter the superficial travel experiences often associated with Norway. Under her leadership, Up Norway has become a top sustainable travel curator, offering bespoke itineraries that highlight Norwegian culture while prioritizing environmental and social responsibility.
Tronsvang will now focus on her passion for destination and experience development, working closely with local partners to continue shaping Up Norway's unique offerings. "I am excited about my new role as Chief Experience Officer," Tronsvang said. "This transition is part of our vision for the company's future. Collaborating with Karoline will be vital as we advance our mission to make Norway the world's most attractive travel destination."
Up Norway’s leadership changes come at a time of significant growth. The company has already added five new team members in 2024, reflecting increasing demand for its eco-friendly, luxury travel experiences. Up Norway’s expansion strategy, guided by B Corp principles, aims to offer high-quality travel experiences without sacrificing sustainability.
For more details on Up Norway, visit their website at upnorway.com.
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By Hariharan U
Published on May 28, 2026
United Hospitality Management India has announced the appointment of Ricardo Leal as Vice President Operations – India & Southeast Asia, further strengthening its leadership structure across key growth markets in the region.
Based in India, Ricardo will oversee operational performance across all company-managed properties in India and Southeast Asia. He will report to Deepika Arora while also taking responsibility for Southeast Asia operations under the leadership of Klaus Assmann.
The appointment comes as UHM India continues to expand its footprint across high-growth hospitality markets. The company is focusing on strengthening operational performance, improving guest experiences, and building long-term value for stakeholders as India remains a major focus market for the group.
Ricardo Leal brings more than 20 years of international hospitality leadership experience across luxury and ultra-luxury segments. Over the course of his career, he has worked across multiple global markets with expertise spanning hotel feasibility studies, design planning, pre-opening strategies, repositioning projects, and large-scale operational management.
In his new role, Ricardo will focus on driving operational consistency, improving property performance, and aligning hotel operations with the company’s long-term growth strategy across India and Southeast Asia.
Speaking about the appointment, Deepika Arora described Ricardo’s addition as an important step in the company’s next phase of expansion, highlighting his combination of global experience and operational leadership.
Commenting on his new role, Ricardo Leal shared that he is excited to join UHM during a key growth phase and looks forward to working closely with teams across the region to strengthen operational standards and guest satisfaction.
With this leadership appointment, United Hospitality Management India continues to reinforce its focus on strategic growth, operational excellence, and delivering strong hospitality experiences across its expanding regional portfolio.
Kochi Marriott Hotel has announced the appointment of Sri Ram Kumar V as its new Director of Engineering.
With more than 14 years of experience in hospitality engineering operations, Sri Ram Kumar brings expertise in hotel pre-openings, project management, preventive maintenance, energy conservation, and technical operations across luxury hospitality brands in India and the Middle East.
In his new position, he will lead all engineering and maintenance functions at Kochi Marriott Hotel. His responsibilities will include overseeing preventive maintenance systems, supporting sustainability initiatives, ensuring engineering compliance, and maintaining smooth operational support to strengthen guest experience and hotel efficiency.
He will also collaborate closely with the hotel’s Loss Prevention team on safety protocols and emergency preparedness measures.
Recognised for his technical knowledge and practical leadership approach, Sri Ram Kumar has consistently focused on improving engineering standards, enhancing energy efficiency, and ensuring reliable operational performance throughout his career.
Speaking about his appointment, Sri Ram Kumar shared that he is honoured to join Kochi Marriott Hotel and looks forward to building efficient and sustainable engineering operations while working closely with teams across departments.
With this appointment, Kochi Marriott Hotel continues to strengthen its operational leadership while focusing on reliability, sustainability, and guest-centric service standards.
Hyatt Regency Pune & Residences has announced the promotion of Sakshi Upadhyay as Director of Sales, recognising her strong contribution to business growth and strategic sales leadership within the hospitality industry.
With more than 14 years of experience, Sakshi brings extensive expertise in corporate sales, MICE business, travel partnerships, events, and revenue management. Over the course of her career, she has worked with globally recognised hospitality brands including Hyatt, Hilton, Marriott, The Leela Kempinski, and ITC Sheraton.
Before stepping into her new position, she served as Associate Director of Sales at Hyatt Regency Pune & Residences, where she focused on driving corporate sales strategies across MICE, long-stay business, and key account partnerships. She worked closely with corporate travel managers and procurement teams to create tailored business solutions aligned with client requirements.
Sakshi has earned several recognitions throughout her professional journey. She was awarded Hyatt Sales Leader of the Year for 2021–2022 across Hyatt hotels in India and was also recognised as the Highest Revenue Generator during the COVID-19 period. In addition, she played an important role in securing successful RFP acquisitions and managing large-scale conferences and events. She has also been named Sales Champ of the Year 2025.
An MBA graduate from Symbiosis University, Sakshi is known for combining operational understanding with strong relationship management and strategic planning skills.
In her new role as Director of Sales, she will continue leading sales initiatives, strengthening corporate partnerships, and supporting the hotel’s market growth in the region.
The promotion reflects Hyatt Regency Pune’s continued focus on recognising internal talent and building future leadership within the organisation.
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