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By Nithyakala Neelakandan
Published on September 16, 2024
Up Norway, a sustainable luxury travel company, has appointed Karoline Hoff as its new Managing Director. Founder Torunn Tronsvang, who has led the company since its inception in 2016, will now take on the role of Chief Experience Officer (CXO). This leadership change marks a significant step in Up Norway's continued commitment to providing luxury travel experiences rooted in Norwegian culture and sustainability.
Tronsvang expressed her excitement about the transition, emphasizing the company's mission to become a leading expert in value-driven luxury travel. "Karoline's strategic expertise guiding our growth allows me to focus on innovating exceptional travel experiences and inspiring positive change through our journeys," said Tronsvang.
Hoff has worked in various industries, including at Møller Mobility Group, WiMP Music (now Tidal), Orkla ASA, and McKinsey & Company. Hoff holds both Bachelor and Master of Science degrees in Economics and Business Administration from The Norwegian School of Economics and Business Administration (NHH). With her background in project management, strategic planning, and team leadership, Hoff is expected to play a key role in Up Norway's future.
Erik Jakobsen, a board director at Up Norway, praised Hoff’s appointment, noting her leadership will help meet the growing demand for value-driven travel experiences. "Hoff's leadership will be instrumental in refining our strategic direction and meeting the increasing demand for value-driven travel experiences that reflect Norwegian authenticity, respect for nature, and community engagement," he stated.
Hoff, in turn, expressed her enthusiasm for her new role, stating, "I'm thrilled to join Up Norway and lead the team in creating unforgettable experiences for our travelers. I'm incredibly impressed by what the team has accomplished so far, and I'm excited to be part of this journey to make Norway the world's most attractive travel destination."
Tronsvang’s move to CXO reflects her dedication to Up Norway’s mission of offering authentic, sustainable travel experiences. Since founding the company, she has sought to counter the superficial travel experiences often associated with Norway. Under her leadership, Up Norway has become a top sustainable travel curator, offering bespoke itineraries that highlight Norwegian culture while prioritizing environmental and social responsibility.
Tronsvang will now focus on her passion for destination and experience development, working closely with local partners to continue shaping Up Norway's unique offerings. "I am excited about my new role as Chief Experience Officer," Tronsvang said. "This transition is part of our vision for the company's future. Collaborating with Karoline will be vital as we advance our mission to make Norway the world's most attractive travel destination."
Up Norway’s leadership changes come at a time of significant growth. The company has already added five new team members in 2024, reflecting increasing demand for its eco-friendly, luxury travel experiences. Up Norway’s expansion strategy, guided by B Corp principles, aims to offer high-quality travel experiences without sacrificing sustainability.
For more details on Up Norway, visit their website at upnorway.com.
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By Hariharan U
Published on April 10, 2026
Sheraton Grand Bangalore Hotel at Brigade Gateway has announced the appointment of K.L. Ramakrishnan as Director of Engineering, further strengthening its operational and technical leadership.
With over 14 years of experience in hospitality engineering, Ramakrishnan brings deep expertise in technical operations, project management, and sustainability-driven initiatives. In his new role, he will oversee the hotel’s engineering functions, including maintenance of plant and machinery, energy management, safety systems, and infrastructure efficiency.
He will also play a key role in ensuring seamless operations across all technical areas while enhancing guest comfort and maintaining high standards of operational excellence.
Prior to joining Sheraton Grand Bangalore, he served as Director of Engineering at Taj Skyline Ahmedabad, where he led engineering operations for a luxury property. His professional journey also includes key roles with leading hospitality brands such as Marriott International, Accor, The Leela Hotels & Resorts, and The Lalit.
Notably, he has managed multi-property engineering operations at Courtyard by Marriott and Fairfield by Marriott, showcasing his capability in handling large-scale and complex hospitality environments.
Over the course of his career, Ramakrishnan has led several major projects, including plant upgrades, energy optimisation initiatives, and post-pandemic restoration of critical engineering systems. His expertise spans HVAC systems, fire and life safety, water treatment, and preventive maintenance, with a strong focus on sustainability practices such as energy conservation and efficient resource management.
Welcoming him to the team, Sushma Khichar said, “We are pleased to welcome Ramakrishnan to the team. His deep technical expertise, hands-on approach, and proven track record in managing complex engineering operations will be instrumental in maintaining our high standards of efficiency, safety and guest comfort.”
With his extensive technical knowledge and leadership experience, the hotel aims to further strengthen its engineering capabilities and continue delivering seamless guest experiences.
The Lalit Great Eastern Kolkata has announced the appointment of Ayan Halder as its new Hotel Manager, bringing over 16 years of experience in luxury hospitality operations and guest experience management.
In his new role, Halder will oversee the hotel’s overall operations, with a strong focus on enhancing guest experiences, strengthening operational excellence, and driving service innovation at one of Kolkata’s most iconic heritage hospitality destinations.
Prior to this appointment, he held key leadership roles with Marriott International, most recently serving as Unit Head – Property Leader in Kochi. He also worked as Director of Rooms Operations at Courtyard by Marriott Bengaluru Hebbal, where he played a pivotal role in driving guest satisfaction, improving operational efficiency, and enhancing revenue performance across departments.
His professional journey also includes experience with globally renowned hospitality brands such as Taj Hotels and The Oberoi Group. Across these roles, Halder has built a strong reputation for delivering guest-centric service, developing high-performing teams, and driving operational innovation.
Recognised for his contributions to the industry, he has received several accolades, including the Hotelier of the Year – Head of Accommodation at the BW Hotelier Awards 2023, along with multiple recognitions for achieving exceptional guest experience scores and operational performance.
Commenting on his appointment, Halder said, “It is an honour to join The Lalit Great Eastern Kolkata, a property that holds immense historical and cultural significance in the city’s hospitality landscape. I look forward to working closely with the team to deliver memorable guest experiences, strengthen operational excellence, and optimize revenue performance while preserving the hotel’s rich heritage. I am also committed to upholding the strong Diversity, Equity and Inclusion ethos that The LaLiT stands for, fostering an environment where every team member feels respected, valued, and empowered.”
An alumnus of Institute of Hotel Management Kolkata, he also holds an MBA from Indian School of Business Management Kolkata, further strengthening his expertise in hospitality leadership and business strategy.
With his extensive operational experience and passion for service excellence, Ayan Halder’s appointment is expected to further reinforce the hotel’s position as one of Kolkata’s most distinguished hospitality destinations.
Published on April 9, 2026
W Goa has announced the appointment of Nishal Seebaluck as its new General Manager, further strengthening its leadership team in the luxury hospitality space.
With over 18 years of experience across ultra-luxury hotels and destination resorts in India, Mauritius, and Morocco, Nishal brings a strong blend of operational expertise, strategic thinking, and guest-centric leadership. Known for elevating brand positioning and driving performance, he has consistently delivered impactful results in competitive luxury markets.
An alumnus of the Oberoi Centre of Learning and Development, Nishal began his career in finance at The Oberoi Beach Resort before transitioning into operations, where he discovered his passion for hospitality. Over the years, he has held key leadership roles across renowned properties including The Oberoi Marrakech and The Ritz-Carlton Bangalore.
During his tenure, he played a pivotal role in strengthening brand identity, enhancing profitability, and driving market-leading performance. His contributions have also been instrumental in achieving industry recognition, including awards such as Travel + Leisure India’s Best Awards and global rankings by Condé Nast Traveler and TripAdvisor.
Most recently serving as Hotel Manager at The Ritz-Carlton, Bangalore, Nishal now steps into his new role at W Goa, where he is expected to lead the property’s operations, enhance guest experiences, and further strengthen its position as a leading luxury lifestyle destination.
Beyond his professional journey, Nishal is known for his passion for travel, food, and cultural exploration, bringing a creative and globally inspired perspective that aligns seamlessly with W Goa’s bold and expressive identity.
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