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By Nithyakala Neelakandan
Published on September 16, 2024
Up Norway, a sustainable luxury travel company, has appointed Karoline Hoff as its new Managing Director. Founder Torunn Tronsvang, who has led the company since its inception in 2016, will now take on the role of Chief Experience Officer (CXO). This leadership change marks a significant step in Up Norway's continued commitment to providing luxury travel experiences rooted in Norwegian culture and sustainability.
Tronsvang expressed her excitement about the transition, emphasizing the company's mission to become a leading expert in value-driven luxury travel. "Karoline's strategic expertise guiding our growth allows me to focus on innovating exceptional travel experiences and inspiring positive change through our journeys," said Tronsvang.
Hoff has worked in various industries, including at Møller Mobility Group, WiMP Music (now Tidal), Orkla ASA, and McKinsey & Company. Hoff holds both Bachelor and Master of Science degrees in Economics and Business Administration from The Norwegian School of Economics and Business Administration (NHH). With her background in project management, strategic planning, and team leadership, Hoff is expected to play a key role in Up Norway's future.
Erik Jakobsen, a board director at Up Norway, praised Hoff’s appointment, noting her leadership will help meet the growing demand for value-driven travel experiences. "Hoff's leadership will be instrumental in refining our strategic direction and meeting the increasing demand for value-driven travel experiences that reflect Norwegian authenticity, respect for nature, and community engagement," he stated.
Hoff, in turn, expressed her enthusiasm for her new role, stating, "I'm thrilled to join Up Norway and lead the team in creating unforgettable experiences for our travelers. I'm incredibly impressed by what the team has accomplished so far, and I'm excited to be part of this journey to make Norway the world's most attractive travel destination."
Tronsvang’s move to CXO reflects her dedication to Up Norway’s mission of offering authentic, sustainable travel experiences. Since founding the company, she has sought to counter the superficial travel experiences often associated with Norway. Under her leadership, Up Norway has become a top sustainable travel curator, offering bespoke itineraries that highlight Norwegian culture while prioritizing environmental and social responsibility.
Tronsvang will now focus on her passion for destination and experience development, working closely with local partners to continue shaping Up Norway's unique offerings. "I am excited about my new role as Chief Experience Officer," Tronsvang said. "This transition is part of our vision for the company's future. Collaborating with Karoline will be vital as we advance our mission to make Norway the world's most attractive travel destination."
Up Norway’s leadership changes come at a time of significant growth. The company has already added five new team members in 2024, reflecting increasing demand for its eco-friendly, luxury travel experiences. Up Norway’s expansion strategy, guided by B Corp principles, aims to offer high-quality travel experiences without sacrificing sustainability.
For more details on Up Norway, visit their website at upnorway.com.
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By Hariharan U
Published on July 18, 2026
Roseate House New Delhi Aerocity has announced the appointment of Shreyash Dwivedi as Director of Food & Beverage, strengthening its leadership team with an experienced hospitality professional known for driving operational excellence, guest experience, and revenue growth across luxury and upscale hotel environments.
With over a decade of experience in food and beverage management, Dwivedi brings expertise in restaurant operations, team leadership, menu engineering, cost control, service excellence, and strategic F&B planning.
Prior to joining Roseate House New Delhi, Dwivedi served as Food & Beverage Manager (HOD) at Hyatt Regency Gurgaon, overseeing operations at the 451-key luxury hotel. His career journey includes leadership roles with some of India’s leading hospitality brands, including The St. Regis Mumbai, The Leela Palace Chennai, Taj Hotels, Marriott International, and Novotel Hotels.
During his tenure as Food & Beverage Manager at The St. Regis Mumbai, Dwivedi contributed to strengthening the hotel’s F&B operations while achieving significant revenue and guest engagement milestones across outlets. He also played an important role in the pre-opening and operational success of multiple dining concepts.
At The Leela Palace Chennai, where he served as Assistant Food & Beverage Manager, he supported the growth of the hotel’s culinary and dining experiences, including award-winning outlets recognised at the Times Food & Nightlife Awards.
Dwivedi began his hospitality career through the Taj Management Trainee Program (TMTP), gaining experience across multiple luxury properties including Taj Krishna Hyderabad and Taj Corporate Office, Mumbai. He has also worked with Courtyard & Fairfield by Marriott ORR Bengaluru and Sofitel Dubai JBR during his professional journey.
A graduate of the Institute of Hotel Management, Bangalore, Dwivedi holds a WSET Level 2 Award in Wines & Spirits from Wine & Spirit Education Trust, London. He is also certified as a Food Safety Supervisor by FSSAI & FOSTAC and has completed various leadership and hospitality training programmes.
Throughout his career, Dwivedi has received several industry recognitions, including the People & Judge’s Choice – HCP F&B Leader Award 2025. He has also been recognised for driving strong revenue performance, enhancing guest satisfaction scores, and contributing to award-winning restaurant concepts.
In his new role at Roseate House New Delhi Aerocity, Dwivedi will focus on enhancing the hotel’s food and beverage offerings, strengthening guest experiences, developing innovative dining concepts, and leading teams towards operational and commercial excellence.
With his extensive experience across luxury hospitality brands and a strong understanding of evolving guest expectations, Shreyash Dwivedi is positioned to further elevate Roseate House New Delhi’s F&B journey
By Manu Vardhan Kannan
Published on July 17, 2026
Black Rock Hotels & Resorts has promoted Narendra Saini to the position of Operations Manager, recognising his contribution to the company and his successful tenure as Director – Food & Beverage at Ananta Spa & Resort Jaipur.
As part of his new responsibilities, Saini will lead operations at Pushkara Resort & Spa, Pushkar, one of the flagship properties in the group's expanding hospitality portfolio. He will oversee overall resort operations, guest experience, team leadership, financial performance, operational excellence and the implementation of the company's service standards across the property.
The promotion reflects Black Rock Hotels & Resorts' continued focus on recognising internal talent and creating leadership opportunities for high-performing professionals. During his journey with the organisation, Saini has consistently demonstrated strong operational expertise, leadership skills and a guest-first approach, making him well suited for this expanded role.
Commenting on the appointment, Anshul Bhargava, Founder & Chairman of Black Rock Hotels & Resorts, said:
"At Black Rock, we firmly believe that leadership is built through dedication, performance, and the ability to inspire teams. Narendra's journey within the organization is a reflection of our people-first culture and our commitment to nurturing talent from within. We are confident that his experience and passion for hospitality will further strengthen Pushkara Resort & Spa and contribute meaningfully to the continued growth of the group."
Black Rock Hotels & Resorts continues to strengthen leadership across its portfolio by investing in talent development. The company remains focused on building a hospitality platform driven by operational excellence, exceptional guest experiences and long-term career growth for its people.
Published on July 16, 2026
Reliance Consumer Products Limited (RCPL) has announced the appointment of Deepak Bisht as Deputy Manager – HORECA, Uttarakhand, further strengthening its presence in the hospitality and food service segment.
An alumnus of Amrapali Institute of Hotel Management, Haldwani, Uttarakhand, Deepak brings more than a decade of experience across hospitality operations and HORECA business development.
He began his career in 2014 as a bartender at The Westin Pune before joining JW Marriott Bengaluru as a Bar Executive. In 2017, he moved to Jaipur Marriott, followed by a role as Assistant Bar Manager at The Lalit Ashok Bengaluru in 2018.
In 2021, Deepak took up an international assignment with Le Méridien Dubai as Bar Incharge. Returning to India in 2023, he joined Royal Orchid Hotels as Multi Outlet Manager, where he oversaw multiple food and beverage operations.
Before joining RCPL, he served as Business Development Manager – HORECA, Uttarakhand at Himmaleh Spirits, focusing on strengthening business relationships within the hospitality sector.
With his extensive experience across premium hotels and the beverage industry, Deepak is expected to play a key role in expanding RCPL's HORECA business in Uttarakhand.
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