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By Nithyakala Neelakandan
Published on September 16, 2024
Up Norway, a sustainable luxury travel company, has appointed Karoline Hoff as its new Managing Director. Founder Torunn Tronsvang, who has led the company since its inception in 2016, will now take on the role of Chief Experience Officer (CXO). This leadership change marks a significant step in Up Norway's continued commitment to providing luxury travel experiences rooted in Norwegian culture and sustainability.
Tronsvang expressed her excitement about the transition, emphasizing the company's mission to become a leading expert in value-driven luxury travel. "Karoline's strategic expertise guiding our growth allows me to focus on innovating exceptional travel experiences and inspiring positive change through our journeys," said Tronsvang.
Hoff has worked in various industries, including at Møller Mobility Group, WiMP Music (now Tidal), Orkla ASA, and McKinsey & Company. Hoff holds both Bachelor and Master of Science degrees in Economics and Business Administration from The Norwegian School of Economics and Business Administration (NHH). With her background in project management, strategic planning, and team leadership, Hoff is expected to play a key role in Up Norway's future.
Erik Jakobsen, a board director at Up Norway, praised Hoff’s appointment, noting her leadership will help meet the growing demand for value-driven travel experiences. "Hoff's leadership will be instrumental in refining our strategic direction and meeting the increasing demand for value-driven travel experiences that reflect Norwegian authenticity, respect for nature, and community engagement," he stated.
Hoff, in turn, expressed her enthusiasm for her new role, stating, "I'm thrilled to join Up Norway and lead the team in creating unforgettable experiences for our travelers. I'm incredibly impressed by what the team has accomplished so far, and I'm excited to be part of this journey to make Norway the world's most attractive travel destination."
Tronsvang’s move to CXO reflects her dedication to Up Norway’s mission of offering authentic, sustainable travel experiences. Since founding the company, she has sought to counter the superficial travel experiences often associated with Norway. Under her leadership, Up Norway has become a top sustainable travel curator, offering bespoke itineraries that highlight Norwegian culture while prioritizing environmental and social responsibility.
Tronsvang will now focus on her passion for destination and experience development, working closely with local partners to continue shaping Up Norway's unique offerings. "I am excited about my new role as Chief Experience Officer," Tronsvang said. "This transition is part of our vision for the company's future. Collaborating with Karoline will be vital as we advance our mission to make Norway the world's most attractive travel destination."
Up Norway’s leadership changes come at a time of significant growth. The company has already added five new team members in 2024, reflecting increasing demand for its eco-friendly, luxury travel experiences. Up Norway’s expansion strategy, guided by B Corp principles, aims to offer high-quality travel experiences without sacrificing sustainability.
For more details on Up Norway, visit their website at upnorway.com.
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By Hariharan U
Published on December 8, 2025
Courtyard by Marriott Mahabaleshwar has announced the appointment of Laxmi Singh as the new Front Office Manager, strengthening the resort’s leadership team ahead of a busy travel season.
With over eight years in hospitality across well-known hotel brands, Singh brings strong experience in guest relations, front office operations and team development. She has worked with leading names including Accor Residences in Qatar, The Fern Hotels & Resorts, Taj Hotels & Resorts and Chhatrapati Shivaji Maharaj International Airport. Her global exposure also includes handling operations during the FIFA World Cup 2022.
Rahul Janve, General Manager, Courtyard by Marriott Mahabaleshwar, shared, “We are delighted to welcome Laxmi Singh as our Front Office Manager. Her deep understanding of guest expectations, operational strength and proven performance within the Marriott portfolio make her a valuable addition to our leadership team. We are confident her expertise will further enhance our service excellence and elevate the overall guest experience at our resort.”
Before taking up this role, Singh served as Guest Relations & Loyalty Manager at the same property, where she played a key role in improving loyalty member engagement and guest satisfaction scores. She later moved to Courtyard by Marriott Pune as Assistant Front Office Manager, contributing to improved processes and helping the hotel reach top TripAdvisor rankings.
In her new position, Singh will now lead daily front office operations, strengthen guest service strategies, enhance team performance and maintain high service standards for the resort.
Sharing her excitement, Laxmi Singh said, “Courtyard by Marriott Mahabaleshwar holds a special place in my career journey, and I am honoured to take on this leadership role. I look forward to building on our legacy of warm hospitality and enriching the overall guest experience.”
Her strong operational approach, leadership skills and hands-on experience across Indian and international markets make her a solid addition to Courtyard by Marriott Mahabaleshwar’s core team.
By Manu Vardhan Kannan
Radisson Blu Hotel New Delhi Paschim Vihar has strengthened its leadership team with the appointment of Rakesh Kumar as Food & Beverage Manager and Chef Manoj Rawat as Executive Chef, bringing with them a strong blend of global exposure and luxury hospitality experience.
Rakesh, with over 15 years of experience, has worked with leading international and Indian hospitality brands such as Sheraton Samoa Beach Resort, Radisson Blu Plaza Delhi Airport, JW Marriott Pune and Courtyard by Marriott Gurgaon. Known for leading large F&B teams, launching successful menus, driving revenue growth and managing high-profile events, he brings a strategic approach that will elevate the hotel’s dining and service standards.
Chef Manoj Rawat joins with an impressive 22-year journey across celebrated hotel brands including The Oberoi Group, Le Meridien Gurgaon, Intercontinental Eros, Radisson Gurugram Sohna Road City Centre, Hilton Garden Inn Gurgaon, The Claridges and Ramada Gurgaon. His expertise spans multicuisine and regional Indian cuisine, large-scale banqueting, menu development and strong kitchen leadership. Chef Rawat is recognised for his creativity and craftsmanship, which will further strengthen the hotel’s culinary direction.
“As we step into a new phase of luxury, their combined experience will significantly enhance our guest experience and F&B excellence,” said Anuj Soin, General Manager, Radisson Blu Hotel New Delhi Paschim Vihar.
Published on December 5, 2025
Summit Hotels and Resorts has announced the appointment of Anjila Yonzon as the Group General Manager – Sales, marking a proud moment for the brand and a milestone in Anjila’s 12-year journey with the group.
Anjila began her career with Summit in the reservations department, quickly making an impact with her communication skills, guest-first thinking, and strong industry relationships. Over the years, she has played an important role in expanding Summit’s sales reach across markets, driving partnerships, and strengthening the brand’s business presence.
In her new leadership role, Anjila will guide the group’s overall sales strategy, leading key accounts, partnerships, and growth initiatives across Summit’s expanding portfolio. Her deep understanding of market trends and customer needs is expected to further boost Summit’s presence in both leisure and business travel segments.
Known for her collaborative style and strategic mindset, Anjila continues to inspire her teams with her focus on excellence and people-first leadership. Her journey reflects Summit’s culture of recognising talent from within and growing future leaders.
Sharing her thoughts on the appointment, Anjila Yonzon said, “It has been a truly rewarding journey with Summit Hotels and Resorts, and I am deeply honored to step into this new role. Over the years, I've witnessed the brand's incredible growth and the strength of our people-driven culture. As we move forward, my focus will be on deepening relationships, expanding our market presence, and driving sales performance with renewed energy and purpose.”
Adding to this, Sumit Mitruka, Founder & CEO, Summit Hotels and Resorts, said, “Anjila's leadership, dedication, and deep understanding of the market make her a vital part of our leadership team. Her growth within the organization truly reflects the spirit of Summit. We are confident that her strategic insight and relationship-driven approach will further enhance our sales performance and strengthen the brand's presence across key markets.”
Summit Hotels and Resorts congratulates Anjila on this well-deserved elevation and looks forward to her continued leadership in strengthening the group’s sales vision.
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