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By Nithyakala Neelakandan
Published on April 30, 2024
Novotel Goa Candolim, a prominent hospitality destination, recently welcomed Dibendu Kumar Khan as their new Director of Operations. With over 20 years of experience in the industry, Khan brings a wealth of expertise in team management, customer service, and crafting tailored guest experiences. His appointment signifies the hotel's commitment to providing exceptional service and innovative solutions.
With a Bachelor of Hotel Management degree and a robust background in esteemed establishments like Novotel Visakhapatnam Varun Beach and The Leela Goa, Khan is no stranger to the intricacies of hotel operations. His leadership skills and dedication to excellence make him a valuable addition to the Novotel Goa Candolim team.
In his new role, Khan will oversee the day-to-day operations of Novotel Goa Candolim, ensuring seamless service delivery and upholding the hotel's reputation for exceptional guest experiences. His past successes and industry insights position him as a leader capable of driving innovation and excellence in hospitality.
Ranju Singh, the Complex General Manager of Novotel Goa Candolim, expressed excitement about Khan's appointment, recognizing his influence and expertise in the hospitality sector. Khan, equally thrilled, looks forward to collaborating with the team to offer guests unforgettable experiences, tapping into Goa's vibrant culture and evolving hospitality landscape.
About Novotel Goa Candolim
Nestled in the heart of Candolim and pulsating with the energy of North Goa, Novotel Goa Candolim is part of the esteemed Accor group. Boasting 149 well-appointed rooms and suites, the hotel offers access to three pools, sports zones, and an interactive kids club. With a focus on great hospitality, Novotel Goa Candolim promises memorable stays for every guest.
Dibendu Kumar Khan's appointment as Director of Operations marks an exciting chapter for Novotel Goa Candolim. With his leadership and industry acumen, the hotel is poised to deliver unparalleled guest experiences, setting new standards for hospitality in the region. As Khan immerses himself in his new role, guests can anticipate unforgettable stays infused with warmth, luxury, and the vibrant spirit of Goa.
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By Hariharan U
Published on September 1, 2025
Taj West End, Bengaluru has announced the appointment of Taronish Karkaria as its new general manager. A second-generation hotelier, Karkaria brings more than 20 years of experience in luxury hospitality, combining operational expertise with a strong focus on guest experience and team development.
He has been a prominent leader within the Indian Hotels Company Limited (IHCL), successfully leading several of its flagship properties. Most recently, he served as the pre-opening general manager of Taj Gandhinagar Resort & Spa, and prior to that, as director of operations at Taj Palace, New Delhi the country’s largest luxury convention hotel. His career also includes leadership roles at The Taj Mahal Palace, Mumbai and Taj Lands End, Mumbai.
In his new role at Taj West End, Karkaria will focus on advancing strategic operations, enhancing bespoke guest experiences, and introducing initiatives that strengthen the hotel’s legacy as one of Bengaluru’s most treasured landmarks.
Satyajeet Krishnan, Senior Vice President – Operations, South, IHCL, said, “Taronish brings forth an extensive expertise across operations and proven ability to elevate guest experiences. His leadership will play a key role in further strengthening the hotel’s position as one of the city’s most distinguished luxury destinations”.
Sharing his excitement, Karkaria said, “Taj West End is a true icon of Bengaluru’s hospitality landscape. I am excited to continue its legacy while crafting meaningful experiences for our guests, blending warmth and innovation with the hotel’s timeless charm”.
With his wealth of experience and deep understanding of IHCL’s service ethos, Karkaria is poised to lead Taj West End into its next chapter of growth while maintaining its reputation as a luxury hospitality landmark.
By Manu Vardhan Kannan
Accor has announced the appointment of Ranju Alex as CEO for South Asia, a role covering India, Bangladesh, Pakistan, and Sri Lanka. The hospitality leader currently operates more than 70 hotels in the region, with over 30 in the pipeline.
Alex is a seasoned hospitality professional with a career spanning over three decades. Until recently, she served as Regional Vice President for South Asia at Marriott International, overseeing more than 170 hotels. She began her career with The Oberoi Group in 1993 and went on to hold several leadership positions at Marriott, contributing significantly to its growth in the region.
Recognised for her achievements, Alex was recently conferred with the Bharat Gaurav Award, a prestigious honour celebrating her contributions to the industry.
Expressing her excitement, Alex said:
“I am delighted to join an organisation with the most comprehensive and exciting portfolio of brands in the region. It will be an honor to lead the Group’s vision in this region, and I eagerly look forward to this exciting role.”
This appointment further strengthens Accor’s leadership team as it continues to expand its footprint and reinforce its position as a leading hospitality player in South Asia.
Published on August 29, 2025
Hotel Express Inn, Nashik, has welcomed Pankaj Jaswal as its new Operations Manager. Bringing with him valuable experience and a deep passion for hospitality, Pankaj Jaswal is set to play a pivotal role in strengthening the hotel’s operations and guest engagement.
Express Inn has always been known for its focus on delivering memorable guest experiences, and this appointment marks another step towards enhancing service quality and operational excellence. The team expressed their excitement in welcoming him, noting that his expertise will help the property continue its journey of growth and success.
The Express Inn Family looks forward to achieving new milestones under his leadership, ensuring that every guest enjoys the warmth and hospitality the brand is known for.
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