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By Nishang Narayan
Published on March 21, 2024
Vouch has stepped up its game in the hospitality sector with the introduction of the Hotel Operations Management Ecosystem (Vouch HOME), a powerful back-end solution designed to elevate operational excellence in hotels. This innovative ecosystem compliments Vouch's guest-facing platform, providing a comprehensive solution that simplifies workflows, automates routine tasks, and fosters a new level of operational efficiency within the hospitality industry.
Traditional hotel operations often struggle with manual processes, isolated data, and communication gaps between different departments, which can negatively impact guest satisfaction. Vouch HOME addresses these challenges head-on, offering an integrated solution that streamlines operations, enhances staff collaboration, and ultimately enriches the guest experience.
Joseph Ling, the visionary founder and CEO of Vouch, emphasised the critical need for efficiency in the hospitality industry. "Excellence in hospitality starts behind the scenes. With Vouch HOME, we're enabling hotels to automate their operations comprehensively, allowing them to concentrate on delivering memorable experiences to their guests," Ling stated.
What sets Vouch HOME apart is its ability to act as the central nervous system for hotel operations, connecting various departments such as Housekeeping, Front Office, F&B, and Engineering under one unified platform. This not only eliminates the need for multiple vendors but also provides a singular, comprehensive view of operational data.
Vouch HOME includes several key features:
Task Manager: A central task management system that offers mobile access and real-time status updates to ensure tasks are completed promptly.
Room Assignments and Inspection: Automates room assignments for housekeeping staff and provides instant alerts for room inspections, based on customized checklists.
Preventive Maintenance: Facilitates proactive scheduling and tracking of maintenance tasks, reducing downtime and enhancing guest satisfaction.
Looking towards the future, Vouch plans to incorporate generative AI technology into its ecosystem. This advanced feature will analyse operational data to offer personalised, actionable insights for hotels, further optimising their operations and fostering sustainable growth. This AI-driven enhancement is expected to launch in the first half of 2024, marking another milestone in Vouch's commitment to revolutionising the hospitality industry.
With Vouch HOME, hotels can look forward to achieving higher levels of efficiency and operational excellence, paving the way for enhanced guest experiences and improved profitability.
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By Author
Published on April 20, 2025
Technology is more than a convenience in today’s fast-paced hospitality industry. It’s a game changer. With guests expecting flawless Wi-Fi, captivating audio-visual experiences, and dynamic digital signage, staying ahead of the curve is no longer optional; it’s essential.
Enter Modwin Networks, India’s top choice for cutting-edge hospitality technology solutions. Specialising in Managed Wi-Fi Services and AV integration, Modwin is transforming how hotels deliver exceptional, seamless, and immersive guest experiences. By focusing on reliable infrastructure and intuitive systems, Modwin makes technology an integral part of hospitality rather than just an add-on.
Connectivity is the New Comfort
From business travellers checking into city hotels to leisure guests at sprawling resorts, one expectation remains universal: fast, reliable, and seamless internet. Yet, many properties still rely on outdated, patchwork solutions that frustrate guests and strain operations.Modwin solves this with its Managed Wi-Fi Services, custom-built for the hospitality sector. Designed to cover guest rooms, lobbies, meeting spaces, and back-of-house operations, Modwin’s Wi-Fi systems offer consistent coverage, intelligent bandwidth allocation, and secure access — all through a monthly subscription model that eliminates heavy capital expenditure. The service includes 24/7 NOC support, cyber law compliance, and end-to-end system maintenance.The result? Happy guests, lower costs, and worry-free connectivity.
From Lobbies to Boardrooms- AV That Enhances Every Moment
In today’s hospitality environments, audio-visual experiences define the guest journey. Whether it’s the welcoming ambience in the lobby, digital signage that directs guests to a banquet, or a high-stakes board meeting that demands flawless AV, technology plays a central role.
Modwin’s hospitality-centric AV integration includes:
• Digital Signage and LED Walls for guest information, promotions, and ambience• Professional Audio Systems with customizable background music across multiple zones• Boardroom and Meeting Room Integration with wireless projection and HD conferencing• Touch-Panel Control Systems for easy media and lighting control by hotel staff• Projection Mapping and AV for Events, turning weddings, galas, and MICE conferences into memorable spectacles
Modwin is Unique
There are many technology providers in the market, but none like Modwin. What truly sets them apart is their hospitality-first mindset.While most vendors offer off-the-shelf systems, Modwin works hand-in-hand with hotel General Managers, Operations Heads, and IT teams to tailor solutions that fit the unique rhythm, challenges, and identity of each property.
• Wi-Fi portals customised with hotel branding• Audio and visual scenes adjusted to match daily service flow• Systems designed for remote access, multi-property management, and easy training
India’s No.1 Partner in Hospitality Technology
Modwin doesn’t just provide technology — They understand hospitality, which is why they are the preferred choice for top hotel brands such as Marriott, Hyatt, Radisson, Lemon Tree, and Fortune.Their single-vendor model for both Wi-Fi and AV ensures faster deployment, seamless service, and better accountability.
With over a decade of experience, a footprint across India and international markets, and partnerships with global tech leaders, Modwin is widely regarded as India’s most reliable and innovative hospitality tech partner.They are not only setting benchmarks — They are redefining what’s possible.
In an evolving hospitality landscape, the best hotels invest in technology that works seamlessly. As Mr.Vinod Vattekat, Founder and Managing Director, says, "True hospitality is in the details. We make sure everything works seamlessly, so your guests only experience perfection."
For a consultation, visit www.modwin.com.Contact sales@modwin.com
Choose Modwin for technology that elevates every guest experience.
Published on April 10, 2025
As the hospitality industry rapidly evolves in the digital age, one thing has become abundantly clear: seamless, integrated technology is no longer a luxury but a necessity. Today’s guests are not just looking for plush accommodations but for efficient, safe, and intelligent systems that enhance every aspect of their stay. From the moment they check in to the services they enjoy, technology is integral to the modern hospitality experience.
At the forefront of this transformation is Modwin Networks Pvt Ltd, a Mumbai-based technology solutions provider that has been delivering comprehensive, end-to-end infrastructure for the hospitality sector. With its strong reputation in areas such as IT, AV, Security, Fire Safety, Smart Building Management, and Voice Systems, Modwin is emerging as the go-to partner for modern hotels.
A Legacy of Innovation and Expertise
Founded by Mr. Vinod Vattekatt, Modwin Networks brings over one and a half decades of expertise in creating integrated, intelligent solutions that meet the unique demands of the hospitality industry. Mr. Vattekatt’s vision was to build a company that would provide not just services but partnerships that help shape the future of hotel operations. Today, Modwin is trusted by some of the most prestigious hotels and resorts across India and internationally.
The company’s philosophy is simple: "put the client first". Whether it’s a global hotel chain or a boutique resort, Modwin has the technical know-how and dedication to ensure each project is a success, without compromising quality or timelines.
A Comprehensive Technology Partner
The backbone of Modwin’s success is its ability to offer an integrated suite of services tailored to the needs of the modern hotelier. Hotels today require a seamless blend of technology to keep operations smooth, efficient, and, most importantly, guest-friendly. Modwin offers a wide range of services that make this possible:
A Trusted Partner Across the Globe
What sets Modwin apart in the hospitality tech landscape is not just its technical expertise but its deep-rooted understanding of hotel operations and guest expectations. With successful projects across India, Singapore, the Middle East, and Africa, Modwin customizes solutions to fit each property’s unique needs—both operational and aesthetic. By offering a fully integrated technology model, Modwin simplifies vendor management, accelerates deployment, and maximizes ROI.
“Our goal is to be more than just a service provider,” says Vinod Vattekatt, Managing Director of Modwin Networks. “We partner with hoteliers to build smart, secure, and efficient environments that drive performance and guest satisfaction.”
A Vision for the Future
Rooted in values of integrity, innovation, and accountability, Modwin’s hands-on leadership and commitment to excellence have earned the trust of clients and consultants across the globe. As hospitality evolves, technology will be the linchpin of operational efficiency and guest satisfaction. Modwin is uniquely equipped to support this shift—delivering scalable, integrated solutions that blend IoT, automation, and cloud-based infrastructure.
For hoteliers aiming to stay ahead of the curve, Modwin offers a future-proof technology foundation that enhances guest experiences, streamlines operations, and builds smarter, more connected hotels. In a world where digital transformation is essential, Modwin Networks stands as the intelligent choice for the hospitality industry’s next chapter.
To learn more or schedule a consultation, visit www.modwin.com
By Manu Vardhan Kannan
Published on March 31, 2025
Jubilant FoodWorks Limited (JFL), a leading food-tech company, has announced the launch of Elate, India's first Android-based Point of Sale (PoS) and Order Taking System designed exclusively for the food service industry.
Elate is a cloud-first system that integrates seamlessly with JFL’s Direct-to-Consumer (D2C) platforms, leveraging advanced machine learning models to create a unified digital ecosystem. This innovation is set to enhance order-taking, store operations, and overall customer experience, making restaurant operations more efficient.
Developed by JFL’s 250-member product, UX, tech, and data science team, Elate aims to:
Improve order-taking efficiency
Enhance store operations and customer service
Reduce employee training time from 6 weeks to just 6 hours
Optimize digital interactions for Gen Z customers
Commenting on the launch, Sameer Khetarpal, Managing Director & CEO, Jubilant FoodWorks, stated:
"Technology and digital transformation are at the heart of JFL’s strategy. With Elate, we are taking a bold step towards a seamless and efficient food-tech ecosystem, optimizing both customer experience and business operations."
Adding to this, Vaneet Singla, Chief Product Officer, Jubilant FoodWorks, described Elate as a game changer, stating:
"We have reimagined the order-taking experience from scratch. This Android-based, cloud-native system integrates perfectly with our D2C apps, significantly cutting down training time and improving efficiency."
Elate is currently live in 10 Domino’s stores in Delhi NCR.
The system will be rolled out across 2,100 Domino’s outlets over the next year in phases.
Future updates will introduce more features to enhance dining and delivery experiences.
As customer preferences shift towards digital ordering, Elate is set to redefine restaurant operations, making ordering seamless, personalized, and efficient both online and in-store.
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