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By Nishang Narayan
Published on April 24, 2025
Shared by Mr Vishal Wadhwa Director of Shilton Hospitality this article highlights the timeless relevance of hospitality and the people who bring it to life
In a world that's evolving at the speed of technology where automation and digital convenience often dominate the hospitality industry stands out as a rare constant — a people-first profession rooted in connection warmth and genuine care As we celebrate International Hospitality Day it's important to reflect on why hospitality still matters and how it continues to shape lives and experiences across the globe
At its core hospitality is more than service it's about creating moments that last Whether it's a hotel receptionist remembering your name a chef crafting a dish with regional soul or a housekeeper ensuring your room feels like home every interaction is driven by people who care These human touches transform places into memories and transactions into relationships
Despite global challenges and the rise of digital interfaces the industry has shown remarkable resilience and innovation Today hospitality is about balancing technology with empathy Smart rooms contactless check-ins and AI-driven personalization are enhancing guest convenience but what truly elevates the experience is still the passion of the people behind the scenes
From boutique hotels to luxury resorts the focus has shifted to purpose-driven hospitality emphasizing sustainability community engagement and employee well-being Guests today are more conscious and curious they seek not just comfort but connection They want to know the story behind the space the chef behind the plate and the culture behind the smile
Hospitality is ultimately about people It's our teams our culture and our passion that define the guest experience As an industry we must continue to value the human element because no technology can replicate genuine warmth and heartfelt service
Celebrating International Hospitality Day is not just about acknowledging an industry it's about honouring the spirit that drives it It's about the chefs stewards receptionists managers and countless others who make the world a little more welcoming every single day
As we look ahead one thing is clear hospitality will always matter Because in every corner of the world people will always crave connection kindness and the comfort of being cared for and that's something only hospitality can truly deliver
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Published on June 20, 2025
Cygnett Hotels & Resorts, one of India's fastest-growing hospitality chains, has announced its latest expansion in Uttar Pradesh with the signing of Cozzet Kanpur and Cygnett Inn Vrindavan. These strategic additions strengthen the group’s presence in key Tier-II and religious tourism markets, aligning with its larger goal of establishing a 100-hotel portfolio across India.
Cozzet Kanpur, a brownfield project, is scheduled to open by the end of 2025. The hotel will offer 40 well-appointed rooms, two banquet halls with a combined capacity of up to 10,000 guests, a 60-cover all-day dining restaurant, and a lounge bar—making it an ideal venue for weddings, MICE events, and business stays in the industrial capital of North India.
Cygnett Inn Vrindavan is expected to welcome guests by early 2027. Designed for both business and leisure travellers, the property will feature 60 rooms, an 80-cover restaurant, a rooftop swimming pool, a gym, and banquet facilities accommodating 600–800 guests. With this signing, Cygnett’s total inventory in Vrindavan will rise to 100 rooms, following the earlier addition of Cozzet Vrindavan.
“Uttar Pradesh is a critical market in our strategy as we work toward building a 100-hotel network. We plan to launch 10–12 properties across the state in the next 2–3 years,” said Sarbendra Sarkar, Founder & Managing Director, Cygnett Hotels & Resorts.
Both properties will be located near prominent tourist and cultural attractions—Kanpur, known for its industrial strength and historic landmarks, and Vrindavan, the divine city in Braj Bhoomi, renowned for its association with Lord Krishna.
This growth complements Cygnett’s expanding portfolio, which already includes a presence in Ayodhya, further anchoring its position in both spiritual and commercial travel destinations.
Cozzet represents the brand’s smart, value-driven segment, designed for savvy modern travellers, while Cygnett Inn offers full-service comfort and reliability with a midscale focus—each promising warm hospitality and Cygnetture service.
For more information, visit: www.cygnetthotels.com
In a celebration of luxury hospitality and creative collaboration, Al Habtoor City Hotel Collection hosted a sophisticated cocktail dinner on June 18 at Dear Donna, New Delhi, bringing together India’s leading wedding planners and select media from premier wedding publications.
Set in a graceful white and gold theme, the evening offered an intimate environment to explore the world of destination weddings in Dubai, as envisioned by the Al Habtoor City Hotel Collection, comprising Hilton Dubai Al Habtoor City, V Hotel Dubai – Curio Collection by Hilton, and Al Habtoor Palace.
More than just opulent accommodations, the collection showcased its wide-ranging offerings for weddings—from breathtaking banquets and tailored hospitality to curated entertainment experiences like La Perle, Dubai’s spectacular live show. Attendees had the opportunity to connect, exchange ideas, and explore collaboration opportunities with the Dubai-based team.
Jihane Chakhrouf, Complex Director of Groups, Catering, and Events, remarked,
“India remains a vital market for our destination weddings. This evening strengthened our bonds with the top minds in the Indian wedding industry. We look forward to co-creating unforgettable wedding experiences that seamlessly combine our world-class hotels with Dubai's vibrant lifestyle offerings.”
Carolina Campita, Complex Assistant Director of Marketing, added,
“The Indian wedding planning community is celebrated globally for their unparalleled creativity. Bringing them together allowed us to highlight the essence of Al Habtoor City Hotel Collection and showcase Dubai's exceptional entertainment options. From relaxing spa retreats to spectacular entertainment, our aim is to deliver luxury and enjoyment not only for the bride and groom but for all guests.”
This exclusive evening not only spotlighted the collection’s luxurious venues but also emphasized its deep commitment to the Indian wedding market—positioning Al Habtoor City as a premier destination for bespoke weddings that fuse culinary richness, captivating entertainment, and curated lifestyle experiences.
By Author
Published on June 19, 2025
In an era where corporate responsibility and environmental consciousness are more than just buzzwords, Marriott India has taken a bold step forward—transforming words into meaningful, measurable action. On the occasion of World Environment Day 2025, Marriott India proudly announced the achievement of a monumental milestone: 100,000 trees planted across the country.
With a growing portfolio of 150+ hotels, this initiative was more than a one-day campaign—it was a unifying mission. Rooted in the vision of long-term ecological sustainability and inspired by the success of last year’s “Two Trees per Room” program, Marriott India’s latest green stride stands as a compelling testament to how the hospitality industry can be a powerful agent of change.
Last year’s initiative laid the groundwork. With over 32,600 trees planted by 4,900 passionate volunteers, the “Two Trees per Room” drive showed Marriott’s deep-rooted commitment to sustainability. Building on that solid foundation, 2025 witnessed the idea blossom into a national green movement—one that reflects Marriott’s belief that environmental responsibility must be woven into the very fabric of hospitality.
This year, each Marriott hotel in India took ownership of localized tree-planting drives in collaboration with reputable reforestation partners and community leaders. These weren’t symbolic gestures. Trees were planted strategically to revive ecosystems, restore biodiversity, and combat climate change, while also generating employment and awareness at the grassroots level.
“This isn’t just about trees—it’s about legacy,” said a Marriott India spokesperson. “By planting 100,000 trees, we are not only giving back to nature but also nurturing future generations. This initiative is a reflection of our values—of growing responsibly, sustainably, and inclusively.”
Each property embraced the mission with unique fervor. In Bengaluru, for instance, Aloft Bengaluru Whitefield joined the movement with commendable zeal. Under the leadership of General Manager Mr. Hafizullah Baig, 24 spirited volunteers came together to plant 300 trees, reinforcing the belief that local action can lead to national transformation.
“We are proud to be part of a company that not only talks about sustainability but lives it,” Baig shared. “Every sapling we planted today is a promise—for cleaner air, cooler cities, and a healthier planet.”
While the 100,000-tree milestone is momentous, it is far from the finish line for Marriott India. The brand continues to champion a 360-degree approach to sustainability, with initiatives spanning:
Energy-efficient operations using smart automation and green building standards
Waste management systems that reduce, recycle, and repurpose
Responsible sourcing of food and materials that support ethical and eco-conscious suppliers
Local community engagement programs that uplift while educating
Through these collective efforts, Marriott India is not just participating in change—it’s leading it.
Marriott India’s environmental journey is redefining what it means to be a responsible hospitality brand in the 21st century. At a time when climate anxiety is real and urgent, the company’s green vision offers hope, direction, and impact. It’s a reminder that the hospitality sector—so often associated with comfort, luxury, and indulgence—can also be a steward of conservation, compassion, and consciousness.
As the sun set on World Environment Day 2025, tens of thousands of trees stood tall across India—silent sentinels of Marriott’s pledge to protect the planet. A commitment rooted in soil, nourished by intent, and destined to flourish for generations to come.
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