Wipro Limited, a global technology services leader, has signed a multi-million-dollar agreement with Etihad Airways to spearhead an extensive IT transformation and cost optimization initiative. The five-year collaboration is set to enhance operational efficiency across key domains, including workplace management, network infrastructure, and service operations.

Under this partnership, Wipro FullStride Cloud will deploy a tailored cloud-based solution that provides real-time insights into resource utilization. The integration of Generative AI (GenAI) will streamline data center automation, intelligent device management, and predictive user support, ensuring smoother airline operations with minimal disruptions.

Frank Meyer, Chief Digital Officer at Etihad Airways, highlighted the strategic vision behind this transformation:

“We look forward to working with Wipro to prepare for the AI era, with an emphasis on innovation, sustainability, and cost optimization. Together, we aim to elevate customer experiences through advanced automation, intelligent operations, and enhanced observability.”

Vinay Firake, CEO – Asia Pacific, Middle East, and Africa (APMEA), Wipro Limited, shared his excitement about the collaboration:

“We are excited to embark on this journey with Etihad Airways and enable them to adapt to the dynamic needs of the aviation industry. Through our expertise in digital transformation and AI-powered solutions, we will deliver seamless, efficient, and innovative services to their customers.”

A key highlight of the deal is Etihad Airways’ access to Wipro’s Innovation Lab in the UAE, further boosting the airline’s technological capabilities and ensuring alignment with evolving global operational demands.

With a two-decade presence in the Middle East, Wipro continues to harness its deep industry expertise in aviation and cloud transformation to create cutting-edge opportunities for regional clients.