Wyndham Hotels & Resorts, a leading hotel franchising company in the US, and Sabre Hospitality, a division of the travel technology company Sabre Corporation, have announced a multi-year renewal of their partnership. This renewal follows the successful and ahead-of-schedule adoption of Sabre’s SynXis Property Hub, a cutting-edge property management system (PMS) designed to streamline hotel operations.

The collaboration between Wyndham and Sabre has led to the integration of the SynXis Property Hub with the SynXis Central Reservation System, creating a unified source of information. This integration facilitates routine operational tasks and allows hoteliers to manage their properties remotely using cloud-native technology. Remarkably, the migration of more than 5,000 Wyndham hotels to the SynXis Property Hub was completed nearly a year ahead of schedule, with a record 550 hotels transitioning in just one month.

Scott Strickland, Chief Commercial Officer at Wyndham Hotels & Resorts, expressed his satisfaction with the project's outcome, stating, "The swift completion of this migration is a testament to the power of innovation and collaboration. Our partnership with Sabre has empowered thousands of Wyndham hotels with groundbreaking efficiencies, enhancing our capability to deliver exceptional guest experiences."

The efficiency of the migration not only advanced operational capabilities but also minimized expected downtime by 34%, significantly reducing disruption to daily hotel activities. This achievement is credited to strategic planning and excellent cooperation between Sabre and Wyndham teams. An infrastructure upgrade allowed for an increased migration capacity, handling up to 35 properties daily. Additionally, the implementation of a new discrepancy reporting process eliminated the need for preliminary dry runs, further speeding the transition and decreasing potential downtimes.

Gene Guhne, SVP and Global Managing Director of Enterprise Sales at Sabre Hospitality, commented on the project's impact, "This was more than just a technical migration; it transformed the operational backbone of thousands of hotel properties to better meet the needs of today’s hospitality market. The scale and speed of what we’ve achieved set a new industry benchmark."

The successful renewal and technological advancement mark a significant step forward for Wyndham in enhancing its service quality and operational efficiency, setting a new standard in the hospitality technology landscape.