Zibraan Kazi Appointed as Director of Operations at JW Marri

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Zibraan Kazi Joins JW Marriott Kolkata as Director of Operations

By Nishang Narayan

Published on March 26, 2025

JW Marriott Kolkata is proud to announce the appointment of Zibraan Kazi as its new Director of Operations. With an impressive career spanning over 15 years, Zibraan brings a deep understanding of luxury hospitality, operational excellence, and guest-centric leadership to his new role.

A Journey of Leadership & Excellence

Prior to joining JW Marriott Kolkata, Zibraan played a pivotal role in leading some of the most prestigious luxury hotels. Most recently, he was associated with Renaissance Bengaluru Race Course Hotel, where he successfully drove guest satisfaction, operational efficiency, and team management. His career also includes leadership positions at St. Regis Mumbai and Grand Mercure Bengaluru Gopalan Mall (Accor Group), where he was instrumental in elevating service standards and optimizing operations.

With extensive experience in pre-opening projects, vendor management, and staff development, Zibraan is known for his hands-on approach and strategic vision in luxury hospitality.

Academic & Professional Expertise

Zibraan holds a Bachelor’s degree in Hotel Management from the Dadar Institute of Hotel Management Mumbai (2007) and an MBA in Sales & Marketing from Sikkim Manipal University (2012). His strong educational foundation, combined with years of experience, has equipped him to drive operational excellence and enhance guest experiences.

Setting New Benchmarks at JW Marriott Kolkata

Located in the heart of Kolkata, JW Marriott Kolkata is a symbol of luxury, elegance, and world-class hospitality. The hotel has consistently ranked #1 on TripAdvisor, reflecting its commitment to excellence. Adding to its legacy, 2:Fifty9, its signature bar, has been recognized among India’s Top 100 Bars, offering an unparalleled experience in mixology and hospitality.

In his new role, Zibraan will oversee daily operations, ensuring the highest standards of service and innovation in guest experiences. His expertise will further strengthen JW Marriott Kolkata’s position as a premier luxury destination.

Leadership Perspectives

Expressing his enthusiasm for the new role, Zibraan Kazi shared:
"I am honored to join JW Marriott Kolkata, a hotel that stands as a benchmark of excellence in the industry. I look forward to working with the talented team here to enhance guest experiences and take luxury hospitality to new heights."

Sunil Kumar, General Manager of JW Marriott Kolkata, welcomed Zibraan, stating:
"We are thrilled to have Zibraan Kazi as our new Director of Operations. His wealth of experience, passion for hospitality, and leadership skills align perfectly with our vision. With Zibraan on board, we are confident that JW Marriott Kolkata will continue to redefine luxury experiences in India."

A New Chapter for JW Marriott Kolkata

With Zibraan Kazi at the helm of operations, JW Marriott Kolkata is set to continue its legacy of excellence, innovation, and unparalleled guest satisfaction. The hotel extends a warm welcome to him and looks forward to his leadership in shaping its future.

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.