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By Nishang Narayan
Published on March 26, 2025
JW Marriott Kolkata is proud to announce the appointment of Zibraan Kazi as its new Director of Operations. With an impressive career spanning over 15 years, Zibraan brings a deep understanding of luxury hospitality, operational excellence, and guest-centric leadership to his new role.
Prior to joining JW Marriott Kolkata, Zibraan played a pivotal role in leading some of the most prestigious luxury hotels. Most recently, he was associated with Renaissance Bengaluru Race Course Hotel, where he successfully drove guest satisfaction, operational efficiency, and team management. His career also includes leadership positions at St. Regis Mumbai and Grand Mercure Bengaluru Gopalan Mall (Accor Group), where he was instrumental in elevating service standards and optimizing operations.
With extensive experience in pre-opening projects, vendor management, and staff development, Zibraan is known for his hands-on approach and strategic vision in luxury hospitality.
Zibraan holds a Bachelor’s degree in Hotel Management from the Dadar Institute of Hotel Management Mumbai (2007) and an MBA in Sales & Marketing from Sikkim Manipal University (2012). His strong educational foundation, combined with years of experience, has equipped him to drive operational excellence and enhance guest experiences.
Located in the heart of Kolkata, JW Marriott Kolkata is a symbol of luxury, elegance, and world-class hospitality. The hotel has consistently ranked #1 on TripAdvisor, reflecting its commitment to excellence. Adding to its legacy, 2:Fifty9, its signature bar, has been recognized among India’s Top 100 Bars, offering an unparalleled experience in mixology and hospitality.
In his new role, Zibraan will oversee daily operations, ensuring the highest standards of service and innovation in guest experiences. His expertise will further strengthen JW Marriott Kolkata’s position as a premier luxury destination.
Expressing his enthusiasm for the new role, Zibraan Kazi shared:"I am honored to join JW Marriott Kolkata, a hotel that stands as a benchmark of excellence in the industry. I look forward to working with the talented team here to enhance guest experiences and take luxury hospitality to new heights."
Sunil Kumar, General Manager of JW Marriott Kolkata, welcomed Zibraan, stating:"We are thrilled to have Zibraan Kazi as our new Director of Operations. His wealth of experience, passion for hospitality, and leadership skills align perfectly with our vision. With Zibraan on board, we are confident that JW Marriott Kolkata will continue to redefine luxury experiences in India."
With Zibraan Kazi at the helm of operations, JW Marriott Kolkata is set to continue its legacy of excellence, innovation, and unparalleled guest satisfaction. The hotel extends a warm welcome to him and looks forward to his leadership in shaping its future.
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By Manu Vardhan Kannan
Published on April 22, 2026
Summit Hotels & Resorts has announced the appointment of Deepak Bothra as its Corporate General Manager, as the brand continues to expand across the Eastern Himalayan region. The move comes as part of the company’s efforts to strengthen its operational leadership and maintain consistency across its growing portfolio.
Deepak Bothra brings close to three decades of experience in the hospitality industry, with a strong background in hotel operations, pre-opening projects, quality control, and revenue management. Throughout his career, he has worked with several international and regional brands, taking on senior roles and contributing to the successful launch and turnaround of multiple properties.
In his new role, he will lead operational strategy across Summit’s properties, with a focus on improving service standards and overall performance. His responsibilities will also include refining systems, strengthening quality benchmarks, and ensuring a consistent guest experience as the brand expands its footprint in Sikkim, Darjeeling, and other parts of the Northeast.
Sharing his thoughts on the appointment, Sumit Mitruka, CEO, Summit Hotels & Resorts, said, "Deepak brings a rare combination of operational depth and quality-driven thinking. As we continue to expand our network across the Northeast, strengthening internal systems and service standards becomes critical. His experience in building and refining hotel operations will play a key role in driving consistency and long-term performance across our portfolio."
With this appointment, Summit Hotels & Resorts aims to further streamline its operations while supporting its long-term growth plans in the region.
By Hariharan U
Published on April 20, 2026
Holiday Inn Gurugram Sector 90 has announced the appointment of Rishabh Jain as its new General Manager, marking a strategic leadership addition as the property looks to strengthen its operations and market positioning.
With over 21 years of experience in the hospitality industry, Rishabh brings a balanced mix of operational expertise, sales leadership, and strategic insight to the role. His appointment aligns with the hotel’s focus on driving performance while maintaining strong service standards.
Prior to this, he served as Hotel Manager at Fairfield by Marriott Jaipur, where he played a key role during the pre-opening phase and later led the hotel’s growth trajectory over three years. His experience in handling both launch and scale-up phases adds depth to his leadership profile.
In his new role, Rishabh will oversee all aspects of operations at Holiday Inn Gurugram Sector 90, including financial performance, team development, guest experience, and overall brand positioning in a competitive market.
He also brings prior experience with IHG Hotels & Resorts, having spent nearly six years across multiple cities in key operational and leadership roles. Over the years, he has been associated with leading hospitality brands such as Taj Hotels, Marriott International, and The Lalit, further strengthening his industry exposure.
Known for his collaborative leadership style, Rishabh has consistently focused on service excellence while delivering strong business outcomes. His expertise spans hotel pre-openings, business ramp-ups, post-pandemic recovery strategies, as well as revenue management and sales operations.
Academically, he holds a Post Graduate Diploma in Business Management from ITM Business School, Navi Mumbai, along with a Bachelor’s degree in Hotel & Tourism Management from Vivekanand Institute of Hotel & Tourism Management, Rajkot.
Commenting on his appointment, Rishabh said, “I am delighted to join Holiday Inn Gurugram Sector 90 and look forward to working with the team to build on the hotel’s strong legacy, deliver memorable guest experiences, and drive sustained growth.”
Welcoming him to the role, Pankaj Gupta, Area General Manager, South West Asia at IHG and General Manager at Crowne Plaza New Delhi Mayur Vihar, noted that Rishabh’s leadership capabilities and deep operational understanding make him well-suited to lead the property into its next phase of growth.
Published on April 18, 2026
Marriott Executive Apartments Hyderabad has announced the promotion of Chef Suresh Rajan Pillai as Head Chef, marking an important step in his journey with the property. The move recognises his contribution to shaping the hotel’s culinary identity and his consistent focus on innovation.
Chef Suresh, who was previously serving as Chef de Cuisine, has been leading the culinary direction at Mazzo, the hotel’s rooftop restaurant. Over time, he has brought a fresh perspective to South Indian cuisine, presenting it in a way that connects tradition with a more contemporary style.
A graduate of Oriental Catering College of Hotel Management, Madurai, Chef Suresh combines strong technical knowledge with a personal approach to cooking. His philosophy is built around the idea that every dish tells a story, drawing inspiration from the cultural roots of Madurai, the coastal flavours of Kerala, and his Malaysian background. This mix reflects clearly in his menus, which offer a modern take on familiar South Indian dishes.
During his time at Mazzo, he has introduced a range of curated dining experiences that have helped strengthen the restaurant’s presence in Hyderabad. From traditional Onam Sadhyas to specially designed Navratri menus featuring over 40 saatvik dishes, his work highlights both cultural authenticity and thoughtful presentation. Dishes like Venad Paal Konju, jackfruit masala wrapped in banana leaf, and his Malabar Feast have stood out for bringing together familiar flavours with a new approach.
His role has also been key in refreshing Mazzo’s overall menu, turning it into a go-to destination for modern South Indian dining. By combining regional influences with evolving culinary techniques, the restaurant continues to appeal to a wide range of guests.
Chef Suresh’s work has also been recognised at a national level, including the Chef of the Year award at the Restaurant India Awards 2026.
In his new role as Head Chef, he will lead the overall culinary operations of the property, focusing on strengthening its food and beverage offerings while continuing to highlight regional Indian cuisines through creative and engaging dining experiences.
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