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By Author
Published on August 29, 2023
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
As the hospitality industry strives to recover from the impact of the pandemic, it faces a distinct challenge – a shortage of skilled professionals. The aftermath of the pandemic has highlighted the vulnerabilities of the sector, leading both students and professionals to explore alternative career paths. Notably, the enrolment in hospitality courses has witnessed a significant decline between 2019 and 2022. In response to this pressing concern, the Hotel and Restaurant Association of Western India (HRAWI) has taken an innovative step by establishing a special task force comprising academic experts and industry veterans to bridge the gap in talent, manpower, and declining enrolment of students in hospitality courses.
The task force is composed of prominent figures from the hospitality realm, including heads of various Institutes of Hotel Management (IHMs), owners of hospitality establishments, experienced industry professionals, and members of the HRAWI. Key individuals forming the core team of the task force include Arun Kumar Singh, Principal of FIHM; Irfan Mirza, Principal of V M Salgaonkar IHM; Ms Pallavi Chaudhari, Director of D.Y. Patil School of Hospitality & Tourism Studies; Dr Rohan Soni, Principal of Amro College of Hotel Management, Nashik; Dr Jagat K. Mangaraj, Principal of IHM Ahmedabad; Pradeep Shetty, President of HRAWI; Jimmy Shaw, Honorary Secretary of HRAWI; Vishal Kapoor, General Manager of Radisson Blu Mumbai; Kamlesh Barot, Ex-officio Member of HRAWI; and Sandeep Talaulicar, Executive Committee Member of HRAWI.
President of HRAWI, Pradeep Shetty, emphasizes the task force's objectives, stating, "As fresh opportunities continue to emerge, the sector is recognizing the necessity of drawing in new talent. In response, HRAWI has established a specialized task force with three primary aims. These encompass creating an appealing framework or strategy to entice students towards pursuing a career in hospitality. It involves revaluating the current hospitality education system and syllabus through the participation of educators and industry experts, in order to offer relevant recommendations to the National Council and the Ministry of Tourism. Furthermore, the task force intends to counter the scarcity of skilled individuals among its members by providing effective training resources, including informative videos, visual aids, data-driven analysis, and supportive literature."
The Indian hospitality sector faces significant skill gaps, particularly in hotel management and food production. Practical knowledge deficits and outdated courses are evident concerns. Management roles encounter challenges related to practical understanding and outdated curriculum. Front office staff also lack essential skills such as communication and software proficiency.
Recognizing these challenges, HRAWI is actively seeking experienced chefs to contribute to the education and training of aspiring hospitality professionals. Furthermore, HRAWI plans to publish a white paper that assesses various aspects of contemporary hospitality education, offering solutions to enhance curriculum quality. The association is optimistic that increased revenues post-pandemic will support these efforts.
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By Nishang Narayan
Published on April 24, 2025
DWP Privé, the limited edition of the globally celebrated Destination Wedding Planners (DWP) Congress by QnA International, concluded its Sri Lankan chapter in style. Hosted at the iconic Cinnamon Life – City of Dreams in Colombo, the three-day event celebrated the best in luxury wedding planning, design, and hospitality with meaningful conversations, vibrant cultural exchanges, and future-shaping collaborations.
This edition brought together top wedding professionals and hospitality leaders from across the globe, all under one roof, to explore new dimensions in storytelling, event design, sustainability, and partnership-building.
Representing the host hotel partner, Sanjiv Hulugalle, Senior Vice President & General Manager, Cinnamon Life, shared a bold vision of positioning Colombo as a global luxury wedding destination. He emphasized how storytelling, innovation, and partnerships will play a central role in shaping this narrative. Lisa Mendis, Director of Events at Cinnamon Life, reflected on the impact: "As hosts, it’s been phenomenal. The exposure has put us on the international map and opened doors for more collaborations."
From the opening cocktail night to inspiring keynote sessions and creative masterclasses, DWP Privé combined business with experience. Global event designer Preston Bailey captured the essence of luxury design saying, "Don’t copy—create your own story. Uniqueness is everything in the luxury space." Meanwhile, India’s Sumant Jayakrishnan reminded young designers that design begins with storytelling, not spectacle.
The event featured insightful sessions from celebrated names such as Funke Bucknor-Obruthe, Aarti Manocha, and Nadia Duran, with a standout performance by mentalist Juliet Arndt, reinforcing the importance of positive thinking and manifestation.
Day 3 brought powerful regional voices to the forefront, including Elizabeth Solaru, Aime Bone, Mahesh Shirodkar, and Rhiannon Downie-Hurst, among others. Devika Narain led a critical conversation on sustainability in weddings, urging the industry to adopt conscious practices without compromising creativity.
The edition left a lasting impression on global attendees. Digvijay Singh of Alila Fort Bishangarh noted that discussions were already leading to business closures, while Pervez Taufiq from the USA praised the opportunity to form intimate collaborations. Guadalupe Alvarez from Mexico loved the new format, calling it “insane” in the best way.
Sidh NC, Director at QnA International, summed it up perfectly: “There’s nothing quite like DWP Privé. It’s intimate yet global, insightful yet warm. This edition in Sri Lanka reminded us why we do what we do.”
As the curtains fall on the Colombo chapter, the DWP legacy continues to grow—with the next stop already announced in Jordan.
Published on April 18, 2025
Miiro, the international lifestyle hotel brand by InterGlobe Enterprises, has officially entered the UK hospitality scene with the launch of Templeton Garden in London’s Earl’s Court. This marks the fourth European opening for Miiro in less than a year, following its launches in Paris, Barcelona, and Gstaad, with Vienna coming up next.
Located in the culturally rich and historically literary neighbourhood of Earl’s Court, Templeton Garden brings a refined sense of calm and elegance to central London. The 156-room property offers a tranquil retreat that blends timeless English charm with contemporary design sensibilities. Many rooms overlook a beautifully curated garden, serving as the hotel’s lush green heart and a nod to the area’s leafy heritage.
Designed in collaboration with acclaimed British designers, Templeton Garden aims to be more than just a hotel—it’s a serene urban escape. Inside, guests will find inviting spaces such as The Library, featuring a curated selection of works by iconic authors, a state-of-the-art gym, Miiro’s signature Refresh Room, and a restaurant that draws inspiration from British seasons. A hand-painted mural of the garden’s flora and a rotating collection of local art lend further warmth and character to the interiors.
Indian travellers looking for a thoughtfully curated London stay will appreciate the hotel’s blend of style, soul, and local connection. Whether exploring the city's history or simply unwinding in the peaceful setting, Templeton Garden offers an authentic London experience with world-class hospitality.
Speaking on the launch, Neena Gupta, CEO of Miiro and Executive Director of Group Strategy and International Hospitality at InterGlobe Enterprises, shared, “We are delighted to celebrate the opening of Templeton Garden, the latest addition to Miiro’s growing collection of characterful boutique hotels across Europe. It beautifully embodies our promise to deliver 'Brilliantly Considered Stays' that connect guests with the local community.”
Launched in 2024, Miiro is built around the philosophy of reflection and discovery. Each property is inspired by its local surroundings, aiming to give travellers an immersive and memorable experience. Templeton Garden is no exception—elegantly understated, locally rooted, and ready to become London’s new favourite.
With properties already in Paris, Barcelona, and Gstaad, and new launches coming soon in Vienna, Miiro is quickly becoming a go-to name for boutique hotel lovers across Europe. InterGlobe also owns hotels in Amsterdam, Munich, Prague, Budapest, Hamburg, and Melbourne.
To explore Templeton Garden or make a reservation, visit www.miirohotels.com/templetongarden.
By Manu Vardhan Kannan
Published on March 18, 2025
Azerbaijani cuisine is a vibrant blend of Persian, Turkish, and Russian influences, shaped by the country’s location at the crossroads of Europe and Asia. With centuries of trade and cultural exchange, Azerbaijan has crafted a culinary identity marked by fragrant pilafs, hearty stews, and exquisite pastries. Speaking about this rich gastronomic heritage, Mir Muse Baghirzade, Sales Director at Turalux, highlights how food remains deeply woven into Azerbaijan’s traditions of hospitality and festivity.
One of the most iconic dishes is Plov, the national rice dish infused with saffron, tender meats, and dried fruits like apricots and raisins. Every region of Azerbaijan adds its own variation, making each serving unique. Festivals like Novruz, the Persian New Year, further enrich this culinary landscape. Traditional sweets such as Pakhlava, a nutty, honey-laden pastry, and Shekerbura, crescent-shaped treats filled with nuts and sugar, are commonly prepared during this time, symbolising happiness and prosperity. Often, families come together to create these desserts, reinforcing the communal spirit.
Tea drinking is another cornerstone of Azerbaijani hospitality. Served in pear-shaped glasses without milk, tea plays a role in social gatherings and even marriage customs, where unsweetened tea is traditionally a polite rejection of a proposal, while sweetened tea signals acceptance. From weddings to casual meetings, tea fosters connection and warmth.
The nation’s diverse geography contributes to distinct regional flavours. The northwestern regions of Sheki and Ganja, influenced by Persian cuisine, are famous for Sheki Pakhlava and Piti, a lamb stew with chickpeas, saffron, and chestnuts. In the south, Lavangi—chicken or fish stuffed with walnuts, onions, and dried fruits—is a local favourite, enriched by the area’s abundance of citrus fruits, pomegranates, and persimmons.
In Baku, the capital, culinary influences from Persian, Turkish, and Russian traditions blend seamlessly. With its Caspian coastline, Baku is well known for seafood dishes, including fish kebabs, Balıq Lavangi, and sturgeon caviar. The city’s cosmopolitan nature is also reflected in its Turkish-style kebabs and flatbreads. Meanwhile, the autonomous republic of Nakhchivan remains deeply rooted in Persian and Middle Eastern culinary practices, offering lamb dishes, dried fruits, and traditional tandoor-baked bread.
Azerbaijani cuisine continues to reflect the country’s commitment to hospitality, where communal meals bring families and friends together. Local produce from the nation’s fertile land enhances the freshness and nutritional value of its dishes. Traditional cooking methods such as clay pot baking and slow cooking preserve both flavour and cultural authenticity.
Today, Azerbaijani cuisine is making waves globally, with dishes like plov, kebabs, and pakhlava gaining popularity in international markets. Whether savouring the aromatic plov of Baku or the sweet pakhlava of Sheki, Azerbaijani food remains a celebration of history, hospitality, and culinary artistry.
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