Pillows: More than just a Sleeping Partner

Pillows: More than just a Sleeping Partner

By Author

Published on October 16, 2023

Pillows are more than just bedroom accessories in the hospitality industry. They are essential components that impact the quality of a guest's stay. From ensuring a good night's sleep to meeting diverse guest preferences and maintaining cleanliness standards, the right pillows are a fundamental part of delivering a memorable and satisfying hospitality experience.

This essay explores the diverse roles that pillows play in ensuring a memorable and satisfying hospitality experience.

Pillows play a pivotal role in ensuring a good night's sleep, which is the foundation of a guest's positive experience. A comfortable pillow can make a significant difference in this regard. It is essential to consider guests' diverse preferences, including their sleeping positions, body types, and personal comfort choices. For example, side sleepers may prefer a firmer pillow to support their head and neck, while back sleepers may opt for a softer pillow that allows their head to sink in slightly. Stomach sleepers, on the other hand, might prefer a very thin pillow or none at all.

Pillow Types

Selecting the right type of pillow is equally crucial. The hospitality industry offers a range of options to cater to guests' diverse needs. Common pillow fillings include down, feathers, memory foam, latex, and even buckwheat. Each type boasts unique qualities. Down and feather pillows are soft and fluffy, offering excellent support, but they may not be suitable for guests with allergies. Memory foam pillows are highly supportive and can help reduce muscle tension and pain but might be uncomfortable for some guests due to warmth. Latex pillows strike a balance between down and feather pillows and memory foam, being soft, supportive, and hypoallergenic. Meanwhile, buckwheat pillows are very firm and provide excellent neck and spine support, though they may not be comfortable for everyone.

Pillow Talk 

To enhance the guest experience, hotels can offer customization to meet diverse guest preferences in various ways. They can provide a variety of pillow types, including down pillows, feather pillows, memory foam pillows, latex pillows, and buckwheat pillows. Additionally, hotels can offer pillows in different sizes and firmness levels to suit the unique needs of side, back, and stomach sleepers.

Pillow Clean

Hygiene is paramount for a positive guest experience. Clean pillows help create a lasting impression, and guests are more likely to return to hotels where they know pillows are clean and comfortable. While there are no specific industry guidelines for pillow hygiene, several best practices ensure cleanliness. Regular washing of pillows, at least every six months or more often for frequently used pillows or guests with allergies, is essential. These can be machine-washed using warm water and mild detergent, but checking the care label is important. Providing guests with pillow protectors can also protect against dust mites, mold, and allergens.

Pillows not only affect sleep quality but also contribute to the overall ambiance and aesthetics of a hotel room. They can be selected to match the room's decor, whether it's a modern, traditional, or thematic setting. Soft, fluffy pillows can make a bed look and feel more inviting.

Furthermore, pillows can add a personal touch to a hotel room. Hotels can choose pillows with unique designs or patterns that reflect their style or the region's culture. These pillows can be used to create focal points, offer additional seating, or even establish an inviting and cozy atmosphere for guests.

Pillows, in the end, are an integral part of the hospitality industry, playing multifaceted roles that go beyond providing just a good night's sleep. From offering customization to maintaining cleanliness, enhancing room decor, and adding a personal touch, the right pillows are pivotal in creating a memorable and satisfying guest experience. By understanding the preferences of diverse guests, hotels can ensure that their guests have not only a comfortable sleep but also an unforgettable stay.


Union Budget 2025: F&B Industry Leaders React to Sector-Specific Announcements

Union Budget 2025: F&B Industry Leaders React to Sector-Specific Announcements

By Manu Vardhan Kannan

Published on February 4, 2025

As the Union Budget 2025 concludes with major announcements across various industries, key figures from India's Food and Beverage sector share their reactions on the budget's impact on their businesses and the industry at large.

Nidhi Singh, Co-Founder, Samosa Singh

"A Prospect for Inclusivity and Sustainable Growth"

The budget takes a progressive stance in promoting sustainability and growth in multiple industries, including the food and beverage sector. Investments in education, digital literacy, and skill development will foster a resilient workforce ready to meet evolving industry demands. Strengthened supply chains, streamlined regulations, and support for rural and agricultural development will benefit businesses reliant on fresh, locally sourced ingredients.

A significant move toward financial inclusion and gender equality is the provision of tax exemptions and incentives for new businesses, particularly those led by female entrepreneurs. These initiatives lay the groundwork for long-term resilience and industry expansion. If executed effectively, the budget serves as a roadmap for a more dynamic, sustainable, and inclusive economy, positioning the F&B sector for enduring success.

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Simranjeet Singh, Director, CYK Hospitalities

"Transformative Financial Reforms for the F&B and Hospitality Sectors"

The Union Budget 2025 introduces substantial financial reforms set to reshape F&B consultancy and hospitality businesses. The expansion of credit guarantee coverage will offer better financial support to startups and small enterprises, minimizing risks while fostering innovation. Additionally, financial institutions are set to play a more significant role in funding early ventures, enabling rapid scaling within the food and hospitality sectors.

A dedicated startup credit ecosystem is a game changer, particularly for first-time women entrepreneurs and businesses from SC and backward communities, increasing participation in the industry. Simplified credit access—especially with initiatives like the ₹2 crore loan scheme for women entrepreneurs—will encourage new ventures and enhance inclusivity.

The sector anticipates accelerated growth through supply chain advancements, regional cuisine promotion, and agricultural sector development. These measures are expected to propel the F&B space into a new era of expansion and sustainability.

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Ankit Chona, Founder, Hocco Ice Creams

"Empowering Growth in the F&B Sector"

The Union Budget 2025 is poised to boost the F&B industry by increasing middle-class disposable income, thereby driving demand for diverse and premium food options. The establishment of the National Institute of Food Technology Entrepreneurship and Management (NIFTEM) in Bihar is a strategic move to equip the state's youth with world-class education and skills in food technology and entrepreneurship.

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Furthermore, the reduction in customs duty on essential F&B inputs will lower production costs, benefiting businesses of all sizes. These measures position the industry for sustainable growth while making high-quality food more accessible to consumers.


Hospitality Leaders React to Union Budget 2025: Key Insights & Industry Impact

Hospitality Leaders React to Union Budget 2025: Key Insights & Industry Impact

By Manu Vardhan Kannan

Published on February 4, 2025

The Union Budget 2025 has generated significant interest in the hospitality sector, with industry leaders analyzing its potential impact. The budget introduces several strategic measures aimed at enhancing tourism infrastructure, improving accessibility, and fostering investment. Key stakeholders from the hospitality industry weigh in on these developments.

Infrastructure Boost & Global Tourism Push

Mateen Khan, Co-Founder, Monday Hotels, highlighted the government's decision to grant infrastructure status to hotels in 50 destinations, allowing them easier access to financing. This move strengthens India's position as a global tourism hub. Additionally, the focus on developing top tourist spots by upgrading infrastructure and enhancing visitor facilities is expected to attract more domestic and international travelers.

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Key hospitality initiatives include:

  • Standardized Service Quality: New schemes to ensure consistent hospitality standards.

  • Expanded Air Connectivity: UDAN expansion to connect 120 new destinations over the next decade, boosting tourism and hospitality businesses.

  • Private Sector Investment: Encouraging collaboration with private enterprises to drive industry growth.

“These initiatives reflect the government’s commitment to making India a top-tier global tourism destination while driving economic growth and job creation,” said Khan.

E-Visa Reforms & Skill Development

Pushpendra Bansal, COO, Lords Hotels & Resorts, acknowledged that while infrastructure status was granted to only 50 destinations, the broader reforms, such as streamlining the e-visa system and visa-free waivers for select countries, are expected to enhance inbound tourism. “These measures make India a more accessible and attractive destination for international travelers,” he noted.

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Other significant developments include:

  • Hospitality Skill Development: Government-backed programs for youth, particularly in Institutes of Hospitality Management, to create a skilled workforce and improve service standards.

  • Medical & Wellness Tourism: The ‘Heal-in-India’ initiative positions India as a leading destination for affordable, high-quality healthcare services.

  • State Performance Incentives: Encouraging states to improve infrastructure, cleanliness, and service quality through performance-based initiatives.

Cultural Tourism & Investment Growth

Davinder Juj, General Manager, Eros Hotel, New Delhi, praised the budget’s emphasis on positioning India as a spiritual tourism hub. Promoting India as the land of Lord Buddha and Lord Ram is expected to attract Non-Resident Indians (NRIs) and international tourists.

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Key financial allocations and incentives include:

  • Land Acquisition for Hotels: Facilitating foreign investments in hotel infrastructure.

  • Visa Fee Reductions: Lower fees to boost medical tourism, benefiting the hospitality industry.

  • Rs 20,000 Crore Allocation: Enhancing tourism-related employment by improving infrastructure and connectivity.

“These budgetary provisions create a strong foundation for attracting foreign tourists, which will ultimately drive growth in the hospitality, travel, and tourism sectors,” Juj concluded.

With these reforms, the Union Budget 2025 lays the groundwork for a robust and dynamic hospitality sector, poised for long-term growth and global recognition.


Le Amanah Awards Season 6’s Launch: A Night of Glamour and Inspiration at Planet Hollywood Thane

Le Amanah Awards Season 6’s Launch: A Night of Glamour and Inspiration at Planet Hollywood Thane

By Manu Vardhan Kannan

Published on January 23, 2025

The launch event of Le Amanah Awards Season 6 powered by Ram Rattan Group took place with great success on January 18, 2025, at the vibrant Planet Hollywood Thane, marking a significant moment for the hospitality industry. The event brought together industry leaders for an inspiring and celebratory evening, leaving attendees with unforgettable experiences.

The event began with a ceremonial lamp lighting that reflects the commencement of a night dedicated to celebrating excellence. It was a seamless start to what was an extraordinary evening and  Mr. Anand Chatterjee, Executive Director of Viking Ventures, graced the event as the Chief Guest, adding prestige and significance to the occasion. His presence, along with the enthusiastic participation of other distinguished guests, contributed to the grandeur and success of the event.

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The night continued with an exciting agenda that included impactful sessions from some of the most respected leaders in the hospitality industry. “Let the Leaders Talk,” a segment of the evening, featured a star-studded panel that included Akash Bhatia, the CEO of Eco Hotels; Vipul Mohan, General Manager at Radisson Resort Goa Baga and Brand Ambassador of Le Amanah; Varun Sahani, Sr. Vice President Operations at The Orchid Hotel; Perkin Rocha, Executive Vice President Operations of Royal Orchid Hotels and Business Consultant of Le Amanah; Bhagwan Balani, General Manager of ITC Maratha Hotel; and Tanuj Arora, General Manager of Planet Hollywood Thane City. These leaders shared their invaluable insights, and the sessions were incredibly engaging, providing attendees with a deeper understanding of the challenges and innovations shaping the future of the hospitality industry.

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The event also featured a felicitation ceremony that celebrated the achievements of outstanding professionals and organizations within the sector. Distinguished guests and contributors were honored for their commitment to excellence, and the ceremony was a significant moment of the evening, spotlighting the incredible talent that drives the industry forward. This ceremony went smoothly and underscored the importance of recognizing excellence.

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As the evening progressed, a networking night followed, providing an invaluable opportunity for professionals from Mumbai’s hospitality sector to connect and build lasting relationships. This session was incredibly successful, allowing industry leaders to exchange ideas, foster collaborations, and discuss the latest trends shaping the sector. It was a great chance for all attendees to engage with the best in the industry and gain insights from peers and mentors alike.

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Anu Singh Bagal, the founder and visionary behind LeAmanah Awards, played a key role in setting the tone for the evening with her event introduction. As the Founder and Managing Director of LeAmanah by AB Consulting, Anu has continuously championed innovation, leadership, and excellence in the hospitality sector. Her meticulous planning and unwavering commitment to recognizing exceptional talent were evident throughout the event, and with the success of Season 6’s launch, she continues to inspire future generations of hospitality leaders.

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The night concluded with media interactions, offering the press a chance to capture the essence of the event and gather exclusive content. The entire event went smoothly, with each session leaving a lasting impact on the attendees, making it a truly memorable evening and Hospitalitynews India takes great pride in being the media partner for this prestigious event.

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Team LeAmanah extends its heartfelt gratitude to its supporters—Ram Rattan Group, Apibee, Hunter Bee, The Orchid Ecotel Hotels and Resorts, Nutri Circle, Akasa, Estate Social, Benson, Udayan Art Gallery, Hospitalitynews India Morning Star, Mulund Pulse, Shwetaa Chugh, Earthness, Dusit Princess Kathmandu, Downtown Luxe Occasions, Flyberry Gourmet, Black Town, IWC, Derma MD, Eco Clean, Downtown Skye Alfresco Pub & Brewery, Bytesurge Solutions, and Anamika Singh—for their invaluable efforts in making this event truly special.

And also, Team Le Amanah sincerely appreciates ITC Maratha Hotel and its exceptional team for their remarkable support and efforts, which played a pivotal role in making this event an extraordinary success.

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LeAmanah Awards Season 6's Launch was a resounding success, showcasing the best in the hospitality industry while inspiring the next generation of leaders. The event was a true celebration of excellence and leadership, providing everyone with a memorable experience.

Stay tuned for exclusive coverage of the LeAmanah Awards launch at DELHI next, proudly presented by the media partner, Hospitality News India.

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