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By Author
Published on September 15, 2023
We have carefully curated this newsletter to ensure it becomes your go-to resource for all things hospitality-related. Whether you are an industry professional, an avid traveller, or simply passionate about the art of hospitality, this newsletter will be your gateway to a world of inspiration, knowledge and unforgettable experiences.
In a historic transformation, the iconic Old War Office, once inhabited by UK's World War II era Prime Minister Winston Churchill, is set to open as a luxurious hotel on September 29. This incredible renovation is the result of the Hinduja Group's restoration efforts, marking a significant milestone for this historic building.
The Old War Office will be reborn as Raffles London at the Old War Office (OWO), offering 120 opulent rooms and suites, along with luxury residences, top-tier restaurants, and rejuvenating spas. The Hinduja Group embarked on this ambitious project after acquiring the building, situated opposite Downing Street, over eight years ago. Sanjay Hinduja, from the Hinduja Group, shared his thoughts on the project, stating, “When we came to Whitehall, the team were blown away by the size and beauty of this majestic building. No expense has been spared in bringing it back to its former glory and paying homage to its heritage, whilst breathing new life into it.”
The meticulous restoration involved hundreds of skilled artisans who painstakingly preserved historic interior elements. Delicate hand-laid mosaic floors, rich oak paneling, sparkling chandeliers, and a magnificent marble staircase now grace the Old War Office once more. One of the building's most historically significant areas is the Heritage Suites, which once served as offices for influential political and military leaders, including Winston Churchill, David Lloyd George, and Sir Richard Haldane. These Heritage Suites, now available for exclusive reservations as 'The Whitehall Wing,' occupy the west wing of the building and can accommodate up to twelve guests. It's one of the largest luxury hotel wings in London.
Philippe Leboeuf, Managing Director of Raffles London at The OWO, expressed excitement about the project, saying, “At Raffles London, the history of the former Old War Office lives on, through its splendid architecture, carefully chosen interior design, and expansive Heritage Suites. Visitors will be spoiled for choice with the eclectic array of world-class restaurants and bars in an unrivaled location.”
Beyond the incredible Heritage Suites, guests can enjoy The Drawing Room, a relaxed all-day dining lounge with views overlooking Horse Guards. Additionally, Pillar Kitchen, a wellbeing-focused dining outlet, goes beyond just offering healthy food. It tailors meals to individual needs, akin to a personalized workout.
The Old War Office, designed by British architect William Young, has a rich history and has served as a backdrop in numerous films and series, including 'The Crown' on Netflix and James Bond films.
The Hinduja family's passion for heritage properties is evident in their earlier acquisition of 13-16 Carlton House Terrace, a heritage structure built in 1831. This property, located in the City of Westminster and neighboring Buckingham Palace, underwent extensive renovations and now stands as a testament to their commitment to preserving history.
As the Old War Office reopens its doors as a luxury hotel, it not only provides a glimpse into the past but also offers a grand experience for travelers seeking luxury and history in the heart of London.
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By Nishang Narayan
Published on January 10, 2025
Ambica Empire Hotel, a leading name in Chennai’s hospitality landscape, achieved a remarkable feat at the Tamil Nadu Leadership Awards 2024, held at Taj Club House, Chennai. The prestigious event, endorsed by CMO Asia, World Federation of Hospitality Professionals, and Stars of the Industry Group, saw the participation of celebrated personalities from the hospitality industry.
Ambica Empire was honored with the title of "Luxury Business Hotel of the Year 2024" in recognition of its exceptional service standards and commitment to guest satisfaction. The award was presented by Dr. Sanjeev Seth, Managing Director of IL&FS Tamil Nadu Power Company Limited, and Mr. Raji Thomas, Chief Corporate Relations & Outreach Officer at Indira Group of Institutes, Pune.
Adding to the accolades, Mr. R. Kalathinathan, General Manager of Hotel Ambica Empire, was bestowed with the prestigious Tamil Nadu’s Best General Managers Award in the Hospitality Industry for 2024. Known for his exceptional leadership and dedication, Mr. Kalathinathan has consistently exceeded expectations, ensuring the success of 4-star and 5-star properties under his management.
Mr. Kalathinathan's illustrious career is decorated with numerous achievements, including the Hospitality Leadership Award by Golden Star Awards and recognition for Best Performance and Best Service in the Industry. He is a respected figure in the hospitality community, frequently featured in television interviews, newspapers, magazines, and social media platforms for his contributions to the field.
Speaking about their success, the hotel shared their heartfelt motto, “Home Away from Home”, emphasizing their commitment to creating memorable experiences for their guests. “Guests who stay with us always stay with us,” proudly echoed the team at Ambica Empire.
For reservations, contact 044-23621818 and experience the unmatched hospitality that makes Ambica Empire a true gem in Chennai’s hotel industry.
Published on January 8, 2025
GRT Hotels & Resorts took a significant step toward inclusivity this World Braille Day, launching an initiative aimed at enhancing accessibility for individuals with visual impairments. With the initiative rolled out across most of the group's 22 properties, the hospitality brand reaffirms its commitment to creating an inclusive environment for all guests.
The cornerstone of this initiative was the introduction of Braille menus at all of GRT Hotels & Resorts' all-day dining restaurants, including those at Grand by GRT Hotels, Regency by GRT Hotels, Radisson GRT Hotels, and GReaT Trails by GRT Hotels. This move ensures a more accessible and personalized dining experience for guests with visual disabilities.
To commemorate the occasion, GRT Hotels & Resorts hosted special events at two of its flagship properties—Grand Chennai by GRT and Radisson Blu Hotel & Suites GRT Chennai. During these events, visually impaired guests were invited to enjoy a curated lunch and experience the newly launched Braille menus firsthand. Additionally, other properties collaborated with local NGOs to host similar events, bringing together the community and raising awareness about accessibility in hospitality.
Mr. Vikram Cotah, CEO of GRT Hotels & Resorts, shared his thoughts on the success of the initiative: “World Braille Day reminds us of the importance of creating spaces that are inclusive and welcoming for everyone. We are delighted with the warm response of our visually impaired guests. With this initiative, we continue to promote accessible hospitality, celebrate inclusivity and diversity while setting new standards for responsible hospitality.”
Event Highlights:
About GRT Hotels & Resorts:
Founded in 1998 as an extension of GRT Jewellers, GRT Hotels & Resorts is a leading name in South India’s hospitality industry, boasting 22 upscale hotels and luxury resorts across South India. With a presence in Tamil Nadu, Karnataka, Kerala, Andhra Pradesh, and Telangana, the group is set to expand internationally, with future plans for destinations such as the Maldives.
The group’s sub-brands—Grand by GRT Hotels, Regency by GRT Hotels, Zibe by GRT Hotels, and GReaT Trails by GRT Hotels—cater to both business and leisure travelers. GRT Hotels & Resorts also boasts partnerships with the Radisson Group, including four hotels and resorts in Mahabalipuram, Pondicherry, Chennai, and Bengaluru.
As one of the fastest-growing hospitality chains in South India, GRT Hotels & Resorts is on track to reach 25 properties by 2025. With a strong presence in the food and beverage sector and wellness offerings like Bodhi Spa, GRT continues to set the bar for sustainable and bespoke guest experiences.
By Manu Vardhan Kannan
Published on January 3, 2025
Sangu Chakra Hotels Pvt. Ltd., a name synonymous with hospitality excellence, is proudly celebrating its 50th anniversary this year. Founded in 1975 with the opening of Sangam Hotel in Trichy, the group has since expanded its operations to Thanjavur, Madurai, and Chettinad, making a lasting impact in the hospitality sector. The Trichy and Madurai properties now operate under the Courtyard by Marriott brand, bringing global standards of hospitality to Tamil Nadu.
The company is taking its legacy further with plans to organize a series of events across its hotels to celebrate this golden milestone. This marks a major achievement for Sangu Chakra Hotels, which has played host to millions of guests over the years, both from India and abroad. The group is committed to offering guests a window into Tamil Nadu’s rich culture and heritage while ensuring modern comforts and outstanding service.
Building on its success, Sangu Chakra Hotels is set for ambitious growth. Over the next 4 to 5 years, the company will invest approximately INR 400 crores to expand its presence across Tamil Nadu. With plans to open new properties in Trichy, Madurai, and Chennai, as well as a resort in Rameshwaram, the company is on track to double its room inventory in the state.
In addition to its business expansion, Sangu Chakra Hotels remains deeply committed to sustainability and social responsibility. The group’s dedication to environmental conservation and CSR initiatives is central to its operations, with a focus on green practices and community engagement.
On the occasion of the 50th anniversary, Mr. V. Vasudevan, Managing Director of Sangu Chakra Hotels, expressed his gratitude to the guests, staff, and supporters who have contributed to the company’s journey. “We are proud to have been in the hospitality industry for five decades, and as we look to the future, we are committed to expanding our reach and continuing to provide exceptional service,” he said.
The celebration also honors the contributions of the company's founding members, whose vision and leadership shaped the company’s success. Mr. C.Muralikrishnan, Executive Director, added, “As we reflect on our 50-year journey, we are excited about the future and the opportunities that lie ahead.”
Sangu Chakra Hotels is not just celebrating its past achievements but looking forward to the future, with an unwavering commitment to delivering world-class hospitality that resonates with both tradition and innovation.
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