Meet the Man Behind India's Largest Backpacker Hostel Chain

Meet the Man Behind India's Largest Backpacker Hostel Chain - Pranav Dangi, CEO & Founder, The Hosteller

Nithyakala Neelakandan

Published on August 2, 2024

In this exclusive interview, HospitalityNews had a conversation with Pranav Dangi, CEO & Founder, The Hosteller where he shares his insights on the brand’s expansion, key strategies, Glu, and more.

The Hosteller isn't just a place to stay, it’s a springboard for epic adventures and unforgettable memories. They’re India’s largest backpacker hostel chain, founded in 2014 with a simple mission: create amazing, affordable, and accessible hostels for young travelers (and the young at heart!).

No matter which Hosteller you choose, you’ll find consistent quality and top-notch hospitality. From comfy beds and clean spaces to secure lockers, and, of course, free Wi-Fi to stay connected. Need to mix business with pleasure? The Hosteller caters to digital nomads with work-friendly spaces perfect for getting things done.

What inspired you to expand The Hosteller into Gujarat, Maharashtra, and South India in 2024?

Our expansion into Gujarat, Maharashtra, and South India is driven by the unique cultural richness and diverse landscapes of these regions. Gujarat’s heritage, Maharashtra’s vibrant cities and scenic coasts, and South India's tranquil backwaters and historic temples make them ideal for immersive travel experiences.

The growing demand for affordable, quality accommodation and our commitment to the community further motivate this move. We aim to offer unique, culturally immersive stays that resonate with modern travelers, enhancing their journey with unforgettable experiences.

Can you tell us about BAM Hotels and what makes them different from traditional luxury hotels?

BAM Hotels is an innovative venture by The Hosteller, designed to expand our hospitality offerings to a broader audience. We are set to launch 12 properties in 2024, BAM Hotels will be India’s first fully smart, digital, contactless, and tech-based hotels. BAM hotels will cater to travelers aged 30 and above, providing a sophisticated and comfortable stay while retaining the community-centric ethos of The Hosteller.

What sets Bam Hotels apart from traditional luxury hotels are several key elements:

Tech-First Innovations: Bam Hotels feature zero touchpoint check-in/out and digital room controls, ensuring a seamless and contactless experience for guests.

Minimalistic Luxury: The design ethos blends luxury with simplicity, offering a refined and elegant environment that appeals to the sophisticated tastes of modern travelers.

Futuristic Approach: Bam Hotels adopt a forward-thinking mindset, continuously innovating to disrupt traditional hospitality norms. This includes smart technology integration and a focus on providing a seamless digital experience.

Community Living: Bam Hotels emphasize community living, encouraging guest interactions and connections. This community focus enhances the social atmosphere and provides a vibrant, engaging experience for guests.

Customized Experiences: Bam Hotels target tech-savvy professionals, family vacationers, luxury seekers, digital nomads, and experience enthusiasts, ensuring that each demographic’s specific needs and preferences are met.

How does The Hosteller’s motto “Travel smart, live smarter” reflect in your hostels and services?

The Hosteller’s motto, “Travel Smart, Live Smarter,” is embodied through our innovative technological initiatives. From smart rooms powered by Alexa to our comprehensive Glu app, we enhance guest freedom and convenience.

Our mobile-responsive design ensures a seamless interface across devices, and we've introduced a contactless check-in/out process. The Glu app allows guests to manage their stay digitally—order food, book activities, check events, and raise housekeeping requests, all at the click of a button. Our focus on community-building activities and personalized experiences aligns with our mission to revolutionize travel, making it smarter and more connected. These initiatives demonstrate our commitment to exceeding the expectations of modern travelers.

How do you ensure all your hostels provide a consistent and high-quality experience for travelers?

We ensure a consistent and high-quality experience through several key strategies:

Guest Feedback: Our proprietary Online Reputation Management (ORM) tool enables our Customer Experience team to quickly assess and address guest feedback, ensuring continuous improvement and maintaining high ratings.

Technological Integration: Smart technology initiatives like Alexa-powered rooms and the Glu app enhance convenience and overall guest experience.

Community Focus: We emphasize community-building activities and personalized experiences, ensuring guests enjoy their stay and create memorable connections.

Standardized Procedures: Rigorous SOPs for cleanliness, safety, and service ensure all hostels meet our high standards.

Staff Training: Continuous training programs for our staff ensure exceptional service and hospitality.

Quality Audits: Regular quality audits and inspections maintain our standards across all locations.

Safety & Security for Guests: Enabling all the hostels with centralized CCTV monitoring system. Liaising with local authorities, onboarding emergency contacts such as doctor on call, fire/ambulance, etc. Mandatorily employing min. 1 female employee at each property

By implementing these strategies, we ensure every guest enjoys a consistent, high-quality experience at all our hostels.

How does The Hosteller’s proprietary tech platform facilitate community-driven experiences and foster connections among travelers, and what impact has this had on guest satisfaction?

The Hosteller’s proprietary tech platform, Glu, is a comprehensive web-based concierge service that revolutionizes how travelers experience their stay. Glu offers features like contactless check-in, instant in-stay feedback, and a variety of request options (housekeeping, maintenance, bookings). It also provides seamless access to services such as add-ons, rentals, transfers, events, activities, and food orders.

Glu enhances community-driven experiences by enabling guests to explore and join events and activities, fostering connections with fellow travelers. This platform ensures guests have all the necessary information and services at their fingertips, promoting a hassle-free and personalized stay.

Our focus on creating engaging and interactive experiences has significantly boosted guest satisfaction. By leveraging technology to provide convenience, customization, and community, we have maintained high ratings and increased trust among our guests, reflected in positive feedback and repeat visits.

What are your plans for The Hosteller and Bam Hotels, especially regarding global expansion?

We plan to operate 100 properties by Mar 2025 under The Hosteller brand and approximately 8-10 properties under the Bam hotel brand by the same period. The Hosteller aims to go international and expand into neighboring countries from the 2nd half of 2025. We plan to have a presence in Nepal, Sri Lanka, Thailand & Vietnam to start with internationally.

How has raised over $1 million in funding helped The Hosteller grow, and what are your future funding plans?

With the USD 1 million raised, the company grew from 22 properties to 48 properties in a span of 18 months. This funding not only helped us expand geographically but also helped the company build a solid foundation for future expansion with fresh fund infusion planned in another 1 quarter. At this moment, the company is in talks with multiple VCs and private equity firms to raise its Series A round.

What leadership initiatives have you used to build a young, dynamic team at The Hosteller?

We work in a very interesting industry, i.e., the travel & hospitality industry however in a fast paced environment like any other startup. To keep a young & dynamic team motivated and hungry for growth, we, as a company, work on multiple initiatives such as expectation setting, defining crisp and clear KRAs for each individual, knowledge transfer & training sessions, product development in various teams for faster and methodological work environment, empowering the culture of free communication & idea sharing and finally recognizing the contributions on an individual level and rewarding such contributions.

Can you share a memorable story from your travels that influenced The Hosteller’s philosophy?

One memory that I remember from one of the many travels is from Geneva, Switzerland. I was backpacking in Europe and hadn't booked a hostel for my stay there. It was late at night (post 10 pm) and the hotels were very expensive to stay in.

Being a backpacker, I had to improvise and find a place to stay somewhere. Luckily, I found a couple online who were about to launch their new brand of hostels in the city and had posted for a requirement of a volunteer to help them with certain initiatives. I found them online, dropped them an email the same day and they replied. In a 30 minute quick conversation on email, they hired me for a week of volunteering and even came to pick me up from where I was at 2 am midnight. This was one of the touch and go stories of my travels.

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Strategic Growth in India’s Evolving Hospitality Landscape

Mr. Jayant Singh

Published on April 1, 2026

In an exclusive and insightful interaction, we bring you a compelling conversation with a leader who has consistently challenged the norms of Indian hospitality. Featured in our latest edition, Mr. Jayant Singh, Managing Partner of TreeHouse Hotels & Resorts, shares his journey, vision, and the philosophy that continues to shape one of India’s most distinctive hotel brands.

At a time when most hotel chains focused their growth on metropolitan cities, Mr. Singh chose a different path, one that looked towards the India that was often overlooked. In this featured article, he reflects on the early insight that led to the creation of TreeHouse Hotels & Resorts, and how that vision has evolved into a multi-brand platform catering to diverse traveller segments across the country.

From its beginnings in 2007 to becoming a network of over 500 keys across 17 operational properties, the brand’s growth story is rooted in a simple yet powerful idea: delivering reliable, comfortable, and heartfelt hospitality in emerging destinations. As he explains, the core philosophy of “Service Dil-Se” remains unchanged, even as the brand expands its architecture across economy, midscale, and upscale offerings.

As the conversation unfolds, Mr. Singh offers a candid perspective on the dynamics of Tier II and Tier III markets, highlighting the growing demand driven by domestic travel and infrastructure development, alongside the gap in professionally managed supply. His insights reveal the strategic advantage of being an early mover, building strong local relationships and establishing brand trust in evolving markets.

He also delves into the realities of managing multiple brands without overlap, maintaining consistency through strong operational frameworks, and fostering meaningful partnerships with property owners. Equally important is his honest take on the industry’s talent challenges, emphasising the need for stronger career pathways and continued investment in people.

Looking ahead, his focus remains on thoughtful expansion and strengthening presence across emerging destinations, while staying aligned with the changing expectations of the Indian traveller.

It is, without doubt, a rich and engaging conversation that captures both the journey and the future of India-first hospitality. To read the complete interview and explore deeper insights, readers can access the full feature in the HospitalityNews April magazine, available on our website and in print.

Inside Alivaa’s Bold Vision for India’s Hospitality Future

Vikramjit Singh and Akash Bhatia

Published on April 1, 2026

In an exclusive and compelling interaction, we bring you a powerful conversation with two industry leaders who are quietly but confidently reshaping the narrative of Indian hospitality. Featured in our Insiders Talk section, Vikramjit Singh and Akash Bhatia of ALIVAA Hotels & Resorts share perspectives that reflect not just experience, but intent, resilience, and a forward-looking vision.

At a time when the hospitality sector stands at a critical inflection point, conversations like these offer rare insight into what truly drives transformation. In this featured article, both leaders open up about their journeys, the lessons that shaped them, and the bold decisions that led to the creation of a brand built for tomorrow.

There is a distinct depth to their reflections, whether it is Singh’s decision to step into entrepreneurship at a defining moment for the industry, or his observations on the evolving mindset of the post-pandemic traveller. From trust and hygiene becoming decisive factors to the growing appetite for new destinations, his insights capture the pulse of a rapidly changing market.

Bhatia, on the other hand, brings a strategic lens to the conversation, detailing how ALIVAA is building a disruptive, asset-light ecosystem while maintaining strong brand identity across segments. His thoughts on “intuitive care,” consistency at scale, and the importance of empowered teams reveal the philosophy that underpins the brand’s growth.

As the discussion unfolds, themes of technology, leadership, and adaptability take centre stage. From AI-driven revenue management to unified guest experiences, and from leading multicultural teams to building agile organisations, every response adds a new layer to understanding modern hospitality leadership.

What makes this interaction particularly engaging is the honesty and clarity with which both leaders speak, not just about success, but about the realities of building something meaningful in a competitive landscape.

It is, without doubt, an insightful and enriching conversation that reflects the spirit of reinvention in Indian hospitality. To explore the complete interview and gain deeper perspectives, readers can access the full feature in the Hospitality News April magazine, available on our website and in print.

A Conversation That Redefines Skill-Based Education in India

R. Boomee Nathan

Published on April 1, 2026

In an exclusive and thought-provoking interaction, we bring you insights from one of the most influential voices shaping skill-based education in India today. Featured in our latest edition, R. Boomee naathan, Founder and Chairman of Chennais Amirta Group of Institutions, opens up on the philosophy, milestones, and vision that continue to define his institution’s journey.

At a time when the hospitality and aviation sectors are evolving rapidly, conversations like these offer rare clarity. Through this featured article, Mr. Boomeenaathan shares perspectives that go beyond conventional education, touching upon transformation, employability, and the larger purpose of learning. His journey, rooted in the idea of creating opportunities, reflects in every answer, making this an interview that is both insightful and inspiring.

From building a multi-disciplinary institution to redefining practical learning through the “Earn While You Learn” model, he highlights how real-world exposure is shaping confident professionals even before they graduate. What stands out is his belief that education is not just about degrees, but about creating a life-changing ecosystem that impacts families and communities.

As the conversation unfolds, he speaks about what truly differentiates a Chennais Amirta graduate industry readiness from day one. With infrastructure that mirrors real-world environments and a strong focus on discipline, adaptability, and global standards, the institution has consistently delivered professionals who stand out across industries.

The discussion also brings to light powerful real-life transformations, global achievements like the Culinary Olympics, and the strategic expansion into aviation and nursing, sectors united by service excellence and human care. Each insight builds a deeper understanding of how integrated learning is becoming the future.

Towards the end, Mr. Boomeenaathan shares his vision of positioning Chennais Amirta as a global hub for skill-based education, powered by technology, international collaborations, and a strong placement network.

It is, without doubt, a compelling and enriching conversation that reflects both purpose and progress. To experience the complete interview and deeper insights, readers can explore the full feature in the Hospitality News April magazine, available on our website, and in print.