Strategic Leadership in Action, Insights from Dr. Rathnaraj Livingston of HostBooks

Strategic Leadership in Action, Insights from Dr. Rathnaraj Livingston of HostBooks

Admin

Published on June 3, 2024

In this Exclusive Interview with Dr. Rathnaraj Livingston, we delve into his strategic initiatives at HostBooks, his approach to global business development, and his vision for the future of financial solutions.

Dr. Rathnaraj Livingston's professional career spans various leadership roles across diverse industries. He served as the Chief Business Officer and Director of Global Business at HostBooks, Inc., where he led strategic business initiatives. Prior to this, he held the position of Global Business Head & Senior Director at the same company, contributing significantly to its global expansion. Dr. Livingston holds a Doctorate in Management Studies from the Indian Institution of Business Management & Studies. 

Before joining HostBooks, Dr. Livingston worked as the Sales Director at Rain Instant Pay and as the Associate Vice President South Asia at Hotelogix. He also served as the Vice President Sales at Winsar Infosoft Private Limited (WINHMS) and as the VP Sales and Marketing at Interlace India Private Limited. Throughout his career, Dr. Livingston has demonstrated a strong commitment to driving business growth and fostering strategic partnerships.

Can you share some key initiatives you've implemented as Chief Business Officer - HORECA and Director of Global Business at HostBooks that have contributed to the company's growth and success in the Indian financial business?

As the Chief Business Officer - HORECA and Director of Global Business at HostBooks, I have led key initiatives that prioritize the integration of advanced AI-driven analytics to improve financial reporting and decision-making capabilities significantly. This strategic focus has not only streamlined operations but has also enhanced our performance and adaptability in the rapidly evolving Indian financial landscape. Additionally, we have leveraged scalable cloud infrastructures to support a diverse range of customer needs, ensuring robust, secure, and efficient service delivery, which has been crucial for our growth in the financial sector.

How do you approach developing and implementing worldwide business strategies to increase market share, revenue growth, and profitability for HostBooks on a global scale?

In developing and implementing worldwide business strategies for HostBooks, we conduct a meticulous analysis of market trends and customer needs, coupled with an adaptive approach to product development. This strategic method has been instrumental in increasing our market share, boosting revenue growth, and enhancing profitability on a global scale. By focusing on creating flexible, innovative solutions that adapt seamlessly to various market dynamics, we position ourselves as a versatile and reliable partner in the global market.

What methods do you employ to identify and capitalize on new markets, and how do you customize market entrance tactics for different regions and industries?

To identify and capitalize on new markets, we utilize a comprehensive, data-driven approach encompassing detailed market research and competitive analysis. This information guides our customization of market entry tactics, which often involve forming strategic partnerships and adopting innovative distribution methods tailored to meet the specific needs of different regions and industries effectively.

Could you share some examples of successful strategic partnerships or distribution methods you've established to expand HostBooks' global presence?

One key example of our successful strategic partnerships is our collaboration with the hospitality industry to integrate our Business management solutions into their operations. This partnership has enhanced operational processes for our clients and expanded our global presence and market penetration. These strategic alliances are essential in improving our service offerings and facilitating significant growth and expansion into new markets.

Among our valued clients are Royal Orchid, Deltin Hotel, Clarks Hotel, Sagar Ratna, and The Leela.

How do you collaborate with cross-functional teams to ensure the smooth implementation of foreign business activities across diverse cultural dynamics, such as sales, marketing, operations, and product development?

Ensuring the smooth implementation of our international business activities involves close collaboration with cross-functional teams. We emphasize alignment with local cultures and business practices through regular training and strategic planning sessions. This approach helps us effectively navigate the varied dynamics of international markets and ensures that our team members are well-prepared to manage and execute projects across different cultural backgrounds.

With your extensive experience in various industries and regions, what insights do you bring regarding the unique challenges and opportunities in the BFSI, hospitality, healthcare, and government sectors?

With over 20 years of experience across various sectors including BFSI, hospitality, healthcare, and government, I bring a deep understanding of the unique challenges and opportunities present in these industries. This extensive industry exposure is invaluable in developing customized solutions that address specific sector challenges and enhance operational efficiencies.

In what ways do you leverage technology sales, marketing, and cloud solutions to drive business growth and meet the evolving needs of HostBooks' international clientele?

We leverage cutting-edge technology in sales, marketing, and cloud solutions to ensure that our offerings are not only at the forefront of technological advancements but also intuitive and user-friendly. This strategic use of technology helps meet the evolving needs of our international clientele, driving business growth and ensuring our solutions are both effective and accessible.

Looking ahead, what are your priorities and vision for maximising HostBooks' global presence and delivering outstanding value to customers internationally?

Looking ahead, my priorities involve further enhancing the technological capabilities and market adaptability of HostBooks. Our vision includes expanding our global footprint and continuing to deliver exceptional value to our customers through innovative solutions, responsive customer service, and a commitment to ongoing improvement and excellence in the financial sector. This forward-looking approach is designed to ensure sustained growth and success in the global marketplace.

This Interview is Published Exclusively on hospitalitynews.in.


PGC Chennai: Where Lifestyle, Leisure and Family Experiences Come Together

PGC Chennai: Where Lifestyle, Leisure and Family Experiences Come Together

Ms. Sonali Jain,

Published on December 1, 2025

Ponneri Gymkhana Club (PGC) has emerged as one of North Chennai’s most dynamic lifestyle and hospitality destinations. Spanning 60,000 sq. ft., it stands as the region’s largest and most integrated family club, offering a unique blend of recreation, sports, celebrations, wellness and stay experiences under one expansive space.

In an engaging conversation with Hospitality News, Ms. Sonali Jain, Managing Partner of PGC, shared the vision that guides the club’s growth. Her clarity, warmth and community-first approach define PGC’s identity. “Our goal at PGC is simple. We want every guest and every member to feel valued, cared for and connected. Hospitality should make people feel at home, and that is what we strive for,” she notes.

Her vision translates into a thoughtfully designed destination for every member of the family. The club features over 170 rooms and suites, a grand 800-seater banquet hall, a 5,000-capacity open lawn and facilities for 12 sports including badminton, squash, cricket, golf and table tennis. It also houses a pool party lawn, gym, spa, salon, private theatre, multi-cuisine restaurant, café and business lounge. Enhancing its culinary offerings, PGC now includes a dedicated Pure Vegetarian Kitchen, ensuring elevated hygiene, tradition and comfort.

PGC has become a preferred venue for weddings, corporate events, celebrations, vacations and fitness experiences. Its membership offers strong lifestyle value with complimentary stays, full facility access, priority bookings and a vibrant community environment.

Founder & Managing Director Mr. Rajeev Ajmera reinforces this purpose, “North Chennai deserved a world-class leisure and sports destination. Our objective was to build a space that families can truly call their own.” His vision continues to shape PGC as a benchmark for hospitality and community living.

Guests and prospective members are invited to explore a destination that truly feels like home, Read more details and the full article in our Hospitality News December edition, available on our website and in print.


Moth to Flame – A Hotelier’s Journey Illuminating Indian Hospitality

Moth to Flame – A Hotelier’s Journey Illuminating Indian Hospitality

PK Mohankumar

Published on December 1, 2025

"Moth to Flame is one of those rare stories that lingers in the heart long after the final page. Authored by veteran hotelier P. K. Mohankumar, fondly known as PKMK, the book transcends the boundaries of a traditional memoir. It is a poetic reflection on a life shaped by humility, purpose, and an unwavering devotion to the art of hospitality. Born in the serene city of Trivandrum, Mohankumar chose a path less travelled when he pursued hotel management at the prestigious Institute of Hotel Management, Mumbai, an unconventional decision at a time when engineering, medicine, and civil services dominated aspirations.

The book gracefully follows his rise through the Indian Hotels Company Limited (Tata Group), where he spent over four decades contributing to the soul of Indian hospitality. From the corridors of the iconic Taj Mahal Palace, Mumbai, to his leadership roles as Managing Director and CEO of Taj Gateway and Ginger Hotels, his journey reflects a deep belief that hospitality is not merely a profession but a calling built on empathy and service. Along the way, readers encounter rare insights from his interactions with visionaries such as the late J. R. D. Tata and the late Ratan Tata.

Mohankumar also offers an intimate look at balancing an intense career with family life, anchoring his journey in discipline, integrity, and meaningful moments despite the demands of the industry. Honoured with the Hall of Fame Award by IHM Dadar and the Lifetime Achievement Award by TajLifers Collective, he continues to guide the next generation.

“Moth to Flame” stands as an inspiring tribute to passion, purpose, and the timeless spirit of hospitality.

It was a truly inspiring journey and knowing about PK Mohankumar, whose leadership continues to redefine the essence of modern hospitality. This was an engaging and insightful conversation, and readers can explore the complete article in the Hospitality News – December Edition, available on our website and in print.

About the Book

Title: Moth to Flame

Author: P. K. Mohankumar

Genre: Memoir, Hospitality and Leadership

Now available for readers and dreamers who believe that true hospitality begins with heart.

To order your hard copy of “Moth to Flame,” please fill out the form below and complete the payment via GPay:  https://forms.gle/dbt5BM4u3iMZtP726

After payment, share a screenshot for confirmation. Your copy will be delivered within 10 working days. 


The Future of Resort Investments in India by Dinesh Yadav

The Future of Resort Investments in India by Dinesh Yadav

Dinesh Yadav

Published on December 1, 2025

In an exclusive feature for Hospitality News, we spoke with Dinesh Yadav, Founder & MD of Fine Acers, who shared sharp insights into the fast-evolving landscape of luxury resort investments in India. He explained that branded resorts operating on a sales-leaseback model are increasingly appealing as they offer consistent yields and long-term value appreciation.

With higher occupancy, premium pricing, and rising operating margins, branded properties continue to strengthen investor confidence. As India’s luxury hospitality segment matures, these resorts also command stronger resale values, lower operational risks, and predictable cash flows, especially when professionally managed by reputed hospitality brands.

Yadav highlighted that the Fine Acers model focuses on accessibility and risk mitigation by partnering with established hotel operators and creating structured opportunities that allow even smaller-ticket investors to participate in high-quality assets. Clearly outlined revenue-share models, lease arrangements, profit-sharing mechanisms, fixed returns, or minimum guarantees enhance transparency and reduce downside risk, while branded assets naturally enjoy greater appreciation due to sustained demand and brand credibility.

He further noted that India’s hospitality sector is poised to attract nearly USD 1 billion by 2028, supported by rising occupancy, ADR, and RevPAR across leisure segments. Fine Acers evaluates key indicators such as brand strength, tourism potential, contract structures, projected cash flows, and exit opportunities while assessing their resort portfolio.

According to Yadav, their structured sales-leaseback model stands apart from traditional real estate or independent hotel investments by offering minimal operational involvement, stronger brand advantages, and a more secure path for investors seeking exposure to luxury hospitality.

It was a truly inspiring conversation with Dinesh Yadav, whose leadership continues to redefine the essence of resort investmensts. This was an engaging and insightful conversation, and readers can explore the complete interview in the Hospitality News – December Edition, available on our website and in print.