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Published on June 3, 2024
In this feature, Ar. Anil Badan, Founder and Principal Architect at Studio B Architects shares insights on technology in the hospitality sector, boosting efficiency and guest satisfaction in hotels.
Ar. Anil Badan, the visionary founder of Studio B, has made significant strides in the field of hospitality design, transforming his humble beginnings into a story of success and innovation. Originating from a small town in Jammu, Ar. Badan's journey into the world of architecture began with a strong affinity for design, which he pursued with unwavering dedication despite numerous challenges.
Ar. Anil Badan's career is punctuated by significant milestones that underscore his talent and dedication in architecture. He gained recognition with Cloud Nine, Kolkata's pioneering nightclub project, followed by the successful creation of Ramada Plaza in Varanasi. Winning the interior design project for Dynasty Restaurant in Gurugram showcased his competitive edge. His work impressed industry leaders in Mumbai, leading to a crucial opportunity in Dubai, marking a turning point in his international career. Throughout, he has remained committed to creating accessible, functional, and aesthetically pleasing spaces, reflecting his perseverance and creativity in the architectural realm.
Under Ar. Badan's leadership, Studio B has rapidly climbed the social ladder, taking on high-profile clients and making a significant impact in the hospitality sector. His creative and innovative mindset has been instrumental in the firm's success, and his projects reflect his dedication to excellence in design.
How do you approach balancing the integration of smart technologies with the overall aesthetic and ambience of a hotel or resort environment?
The key to including smart technologies with aesthetics lies in the idea of integrating them appropriately into the overall design. Firstly, the design should prioritise an unobstructed and clutter-free look. Smart lighting controls and entertainment systems should be included in the room’s design. Hidden design or built-in devices help to maintain a balanced look in the design, aligning with a minimalist look in design. Additionally, selecting technologies that complement the existing decor is essential. From programmed lighting solutions to smart music, each feature can enhance the ambience of the room. Collaborating with designers and tech experts can ensure a seamless integration and balanced style.
In what ways do you see smart room automation systems evolving in the near future, and how can these advancements further improve guest satisfaction and operational efficiency?
Advancements in Artificial Intelligence (AI) and machine learning will make their way into the design, efficiently adapting to the guest's preference. This will personalise the experience and minimise the manual effort. Further, IoT devices will add to the idea of smart rooms, allowing them to control more amenities in a single interface. From adjusting room temperature and lighting to ordering room service, it allows guests to enjoy the convenience and control over their environment. Moreover, enhanced connectivity and data analytics gather insights and offer solutions based on their preferences and behaviours.
With the increasing emphasis on sustainability in the hospitality industry, how do you incorporate eco-friendly practices into the design and implementation of smart technologies?
Smart technologies can enhance the idea of sustainability in the hospitality industry by elevating the impact of energy efficiency. Integrating energy-efficient fixtures and devices can be an inception to the same. Smart low-performance processors, LED lighting, and smart thermostats can reduce the overall footprint of the hotel. Moreover, renewable energy sources like solar panels and wind turbines integrated with IoT can save power and provide energy for seamless operations in the hotel. Using sustainable materials in construction can also align with environmental stewardship, reducing the carbon footprint of the hotel.
Data privacy and security are paramount concerns when it comes to implementing smart technologies in hotels. How do you ensure that guest data remains protected while still delivering personalised experiences?
Securing data in hotels is a key aspect when it comes to integrating smart technology. Begin with robust encryption that prevents unauthorised access and ensures that information is sensitive and confidential. Implementing a segmented network further isolates the guests’ data from other systems. Using strong authentication mechanisms and access controls allows only authorised personnel to access sensitive data. Additionally, conducting regular security audits and continuous monitoring can detect and respond to suspicious activities promptly. Implementing intrusion detection systems (IDS) and intrusion prevention systems (IPS) can offer enhanced security.
Can you share your thoughts on the role of artificial intelligence and machine learning in shaping the future of hospitality design, particularly in terms of personalised guest services and operational optimisation?
Artificial Intelligence and machine learning are changing the guest experience in hotels. These technologies analyse data and behavioural patterns, offering solutions according to their needs. For instance, smartphone-equipped AI can adjust lighting temperature, and entertainment options based on individual preferences. Machine learning algorithms can also streamline the check-in process, anticipate maintenance needs, and improve inventory management, ensuring a seamless guest experience. Additionally, AR and VR technologies offer immersive experiences along with real-time data on locality and other required data.
As the hospitality industry continues to evolve, what emerging trends do you foresee in the integration of smart technologies, and how can designers stay ahead of the curve to meet evolving guest expectations?
One of the rising trends is the inclusion of voice-control systems for a better experience. Assistants like Amazon Alexa or Google assistants are becoming central for a smart room design. Another trend is the aspect of sustainability and energy efficiency. Smart lighting systems and energy management systems enhance convenience and promote eco-friendly living. Integration of health and wellness technologies like air quality monitors and smart fitness equipment are making their way into hotel rooms, reflecting the idea of holistic wellness.
This Interview is Published Exclusively on hospitalitynews.in.
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Published on November 1, 2026
What makes a hospitality brand stand the test of time? Is it the destinations it enters, the experiences it creates, or the values it refuses to compromise on? For Pooja Ray, Managing Director of MAYFAIR Hotels & Resorts, the answer lies in understanding that true luxury begins with a strong sense of place.
With over 24 years of experience in the hospitality industry, Pooja Ray leads one of India's prominent homegrown hotel groups, overseeing a portfolio of luxury hotels and resorts across the country. Guided by the philosophy, "Stay With Us. Stay With Nature.", MAYFAIR has built its identity around destinations where architecture, landscape, local culture and personalised service come together.
In an exclusive conversation with Hospitalitynews, Pooja takes us through the brand's journey of more than four decades, reflecting on the values that have remained central to its growth. She shares how her family legacy has influenced her leadership philosophy and why people, rather than infrastructure or technology, remain the foundation of memorable hospitality.
The conversation also explores an interesting dimension of luxury, the ability to bring culture and heritage into contemporary hotel experiences. From regional craftsmanship and traditional materials to art collections, antiques and destination-inspired architecture, Pooja explains how MAYFAIR approaches design as a form of storytelling.
Looking ahead, the discussion turns towards the group's next phase of expansion. With upcoming developments such as MAYFAIR Chilika, Mayfair Sanctuary and MAYFAIR Vizag, she offers insights into the thinking behind creating distinctive properties rather than following a standardised expansion model.
Beyond expansion, Pooja also addresses the growing role of technology, the importance of responsible growth and the qualities young professionals need to succeed in an increasingly competitive hospitality industry.
Our conversation with Pooja Ray offers a compelling perspective on building a hospitality legacy while remaining receptive to changing traveller expectations. It was a wonderful exchange exploring leadership, heritage, innovation and the importance of staying connected to nature.
Discover the complete interview with Pooja Ray in the November issue of Hospitalitynews, available on our website. Readers can also get their physical copy of the magazine to explore the full conversation and more stories from the hospitality industry
What makes a luxury stay truly unforgettable? Is it the grandeur of a palace, the beauty of its surroundings, or the people who turn every moment into a memorable experience? At Raffles Udaipur, it is the thoughtful combination of these elements that defines its approach to hospitality.
Set against the scenic beauty of Udai Sagar Lake, Raffles Udaipur brings together royal elegance, personalised service, and distinctive guest experiences. Leading this vision is Gurnoor Bindra, General Manager of the property, whose hospitality journey reflects a strong belief in people, attention to detail, and the importance of making every guest feel valued.
In an exclusive interview with HospitalityNews, Gurnoor shares his perspective on luxury hospitality, reflecting on the professional experiences that have shaped his leadership and the inspiration behind his career. Having been recognised among the 30 Best GMs in the UAE, he highlights the importance of empowering teams and creating a culture where thoughtful service goes beyond expectations.
The conversation also explores Udaipur's growing prominence as a destination wedding hub. With its 21-acre private island, distinctive venues, and picturesque surroundings, Raffles Udaipur offers couples opportunities to create celebrations that reflect their individual stories. From intimate gatherings to grand multi-day weddings, the property brings together personalised planning and the cultural charm of Rajasthan.
Beyond celebrations, the interview takes readers closer to Lakeshore – A Distinct Experience by Raffles Udaipur. Featuring 36 rooms and suites, Lakeshore offers an intimate lakeside setting where private boat journeys, distinctive dining, and seamless service add another dimension to the guest experience.
But what truly connects these experiences is the property's relationship with its surroundings. Gurnoor discusses how Rajasthani craftsmanship, local traditions, regional cuisine, and nature-inspired activities help guests discover Udaipur beyond its architectural beauty.
The conversation also highlights a significant achievement: Raffles Udaipur receiving Two MICHELIN Keys for the second consecutive year. Gurnoor reflects on the Heartists behind this recognition and shares his vision for developing meaningful wellness experiences and personalised celebrations in the years ahead.
It was a pleasure to speak with Gurnoor Bindra and gain a deeper understanding of the leadership, people, and philosophy shaping Raffles Udaipur's distinctive hospitality experience.
What goes into creating luxury that guests remember long after their stay? Discover the complete conversation in the November edition of HospitalityNews Magazine, available on our website in e-magazine format. Readers can also explore the physical edition for more exclusive interviews, industry perspectives, and inspiring hospitality stories.
What does it take to build a premium spirits brand in a market as diverse and competitive as India? For Lakshay Yadav, Co-Founder of My Barrel & Beyond, the answer lies in understanding consumers, recognising quality, and discovering distinctive products with stories worth sharing.
Driven by a passion for discovering new tastes and a keen interest in wines and spirits, Lakshay has turned his enthusiasm into a business focused on bringing premium international labels closer to Indian consumers. Through My Barrel & Beyond, he continues to explore brands shaped by heritage, craftsmanship, and character.
In an exclusive interview with HospitalityNews, Lakshay shares his insights into the changing dynamics of the AlcoBev industry and the factors that contribute to sustainable business growth. From the importance of authenticity and strong brand positioning to the value of long-term partnerships, his perspective offers a closer look at what it takes to establish a meaningful presence in this evolving market.
India's growing interest in premium imported spirits presents exciting opportunities for international brands. However, navigating the country's diverse regulatory landscape requires adaptability and a strong understanding of local consumers. Lakshay discusses how the combination of global provenance and local market knowledge can help brands find their place in India's competitive spirits industry.
The conversation also takes us closer to Emberstone Irish Whiskey, a brand that reflects traditional Irish craftsmanship through triple distillation, non-chill filtration, and maturation in ex-Bourbon casks, followed by finishing in Oloroso Sherry and Banyuls wine barrels. With Indian consumers increasingly exploring distinctive whisky experiences, Lakshay explains what makes Emberstone stand out and why its heritage and production methods matter.
Beyond products and market opportunities, the interview explores the professional lessons that have shaped his journey. Lakshay reflects on the importance of trust, patience, relationships, and credibility in building a business that looks beyond immediate results. He also shares My Barrel & Beyond's approach to sustainability, responsible choices, and its ambition to introduce more distinctive international brands to India.
What lies ahead for My Barrel & Beyond as India's premium spirits market continues to evolve? What opportunities does Lakshay see beyond Emberstone, and how does he plan to build a portfolio rooted in craftsmanship and provenance? It was a pleasure to have this insightful conversation with Lakshay Yadav, gaining a deeper understanding of his journey, business philosophy, and vision for the future.
Discover the complete interview in the November edition of HospitalityNews Magazine, available on our website in e-magazine format. Readers can also explore the physical edition for more stories, insights, and conversations from across the hospitality industry.
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