Air India's New General Sales Agent in Hong Kong: TAM Group

Air India's New General Sales Agent in Hong Kong: TAM Group

By Author

Published on November 12, 2023

Air India, one of India’s leading global airlines, has recently chosen TAM Group as its General Sales Agent (GSA) in Hong Kong. TAM Group, a well-established provider of passenger and freighter services, will play a vital role in supporting Air India's operations, including reservations, ticketing, marketing efforts, and cargo sales services.

The appointment of TAM Group marks a significant step for Air India in expanding its presence in Hong Kong and furthering its global expansion plans.

Expressing his gratitude, Dr Wing Kun Tam, Founder and Chairman of TAM Group, stated, "We are honored to be selected as Air India's GSA. Our partnership will leverage Air India's extensive network and our industry expertise to promote its offerings and enhance its reach in the Hong Kong market. We believe that this collaboration will not only provide seamless travel experiences for passengers but also foster cultural and economic exchanges between India and Hong Kong. With our shared vision, we are confident in our ability to drive growth and strengthen the bonds between these regions."

Currently, Air India operates three weekly flights between Hong Kong and Delhi, utilizing their state-of-the-art Boeing 787-8 Dreamliner aircraft.Air India is undergoing a comprehensive transformation following its privatization, with major changes implemented across functions and organization. The airline has placed unprecedented orders for 470 aircraft from Airbus and Boeing, with deliveries commencing in December of this year. To support immediate expansion plans, Air India has leased 36 aircraft, including 11 widebody Boeing 777s and 25 narrowbody Airbus A320 family aircraft. These additions to the fleet have enabled the airline to enhance its domestic route network and extend its international reach.

As part of its ambitious plans, Air India has allocated a US$400 million program to refurbish the interiors of its 43 widebody aircraft. The initiative will involve the installation of brand-new seats in all cabins, state-of-the-art inflight entertainment systems, and inflight Wi-Fi connectivity. By March 2024, 33% of Air India's widebody fleet will be upgraded, and within the next two-and-a-half years, the entire long-haul fleet will be completely transformed. Moreover, the airline has allocated $200 million to revamp its IT infrastructure, introducing new systems and implementing various digitization initiatives across flight operations, ground operations, and customer-facing touchpoints.


Star Voyager to Debut in Hong Kong: Sail to Japan and Taiwan This Summer

Star Voyager to Debut in Hong Kong: Sail to Japan and Taiwan This Summer

By Nishang Narayan

Published on April 29, 2025

StarCruises is set to make waves once again with the highly anticipated arrival of Star Voyager in Hong Kong from 27 June to 31 August 2025. Marking a major comeback for the revitalized StarCruises brand, this season will see the ship offering a host of exciting itineraries to Okinawa, Japan and Taiwan, reaffirming its strong roots in Hong Kong where the brand first launched over 30 years ago.

Designed to boost cruise tourism in the region, Star Voyager’s Hong Kong season promises new travel opportunities for guests looking for fresh and accessible voyages. The itineraries will include a mix of 2, 3, and 5-night cruises to stunning destinations like Taipei (Keelung), Kaohsiung, Penghu, Naha, and Ishigaki, with a special 2-Night Weekend High Seas Cruise every Friday, perfect for quick getaways.

"We are proud to return to Hong Kong, a city that holds a special place in StarCruises’ history. Star Voyager represents a renewed vision, offering exceptional regional cruise experiences for both domestic travelers and the growing Fly and Rail cruise segment," said Mr. Michael Goh, President of StarDream Cruises.

Highlights of Star Voyager Cruises from Hong Kong:

Cruises to Taiwan:

  • 3 Night Kaohsiung and Penghu Cruise (Sundays – 29 June; 13 July; 10 August 2025)

  • 2 Night Kaohsiung Cruise (Wednesdays – 2 & 16 July; 13 August 2025)

Guests can explore Kaohsiung’s vibrant art scene and bustling night markets, and Penghu’s crystal-clear waters and historic villages, making for a perfect cultural-meets-coastal adventure.

Cruises to Japan:

  • 5 Night Ishigaki and Naha Cruise (Sundays – 6 July & 3 August 2025)

  • 5 Night Naha and Ishigaki Cruise (Sundays – 20 July & 17 August 2025)

Experience the tropical beauty and rich Ryukyu culture of Okinawa’s popular island destinations, offering a mix of vibrant shopping streets, lush landscapes, and historic landmarks.

Combined Cruises to Japan and Taiwan:

  • 5 Night Ishigaki, Keelung, and Penghu Cruise (Sundays – 27 July & 24 August 2025)

This itinerary blends the best of Japan and Taiwan into one incredible voyage.

Weekend High Seas Cruises:

  • 2 Night Cruises every Friday (27 June; 4, 11, 18 & 25 July; 1, 8, 15, 22 & 29 August 2025)

Ideal for those seeking a quick luxury escape, guests can relax onboard with premium accommodations, live entertainment, themed events, water parks, ziplining, and 24/7 butler services in the Palace Suites.

Booking Details:

Reservations open from 7 May 2025 through local travel partners or directly via www.rwcruises.com.

About StarCruises:

Revitalized from its legacy of over 30 years, the StarCruises brand brings a fresh and dynamic lifestyle cruising experience to Asia. Featuring mid-sized ships like Star Navigator and Star Voyager, the fleet offers affordable premium cruising with vibrant onboard entertainment, world-class dining, and personalized services.


PM Modi Avoids Pakistan Airspace: A Wake-Up Call for India’s Travel and Hospitality Sector

PM Modi Avoids Pakistan Airspace: A Wake-Up Call for India’s Travel and Hospitality Sector

By Author

Published on April 23, 2025

In a world where global travel, diplomacy, and security intersect, recent developments during Prime Minister Narendra Modi’s return from Saudi Arabia have captured national attention—and hold significance for industries beyond politics, including hospitality and tourism.

On his return journey to India, following an official visit to Saudi Arabia, Prime Minister Modi’s aircraft deliberately avoided Pakistani airspace, rerouting via the Arabian Sea and re-entering Indian airspace through Gujarat. This strategic shift was made in light of heightened security concerns stemming from a tragic terrorist attack in Jammu and Kashmir's Pahalgam region, which claimed the lives of at least 26 civilians, including tourists.

Travel Decisions Reflect Geopolitical Realities

The choice to alter flight paths, especially for a nation's leader, is rarely taken lightly. In this case, the decision underscores the larger geopolitical challenges that can influence international air travel and diplomatic movement. While the aviation and travel industries have often served as bridges between nations, they are also directly impacted when tensions rise.

As a platform deeply rooted in hospitality and travel, Hospitalitynews sees this as a reminder of how the industry's landscape can shift dramatically due to external events. Airspace closures, route diversions, and security protocols not only affect heads of state but also shape tourism flows, travel confidence, and international mobility.

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Emergency Response and National Focus

Upon landing at the Palam Air Force Base in New Delhi, Prime Minister Modi immediately convened a high-level emergency meeting. Key national figures—including National Security Advisor Ajit Doval, External Affairs Minister Dr. S. Jaishankar, and Foreign Secretary Vikram Misri—joined the discussions to address the aftermath of the Pahalgam attack and assess the national response.

This swift and focused action demonstrates the critical role of leadership during crises. For the hospitality sector, particularly those operating in or near sensitive regions, such incidents emphasize the importance of crisis management, security preparedness, and constant communication with governmental agencies.

Impact on Tourism and Hospitality

The tragedy in Jammu and Kashmir is also a sobering reminder of how tourism can be affected by instability. Pahalgam, a region often associated with scenic beauty and hospitality, has hosted thousands of domestic and international tourists over the years. Incidents of violence not only tarnish the destination’s appeal but also strain local businesses—from hotels and homestays to transport operators and guides—whose livelihoods depend on stable visitor flows.

We, at Hospitalitynews, stand with the hospitality community in Kashmir and other affected regions. As an industry that thrives on trust, safety, and seamless experiences, we are reminded of the essential role hoteliers and tourism professionals play in rebuilding confidence through compassion, service, and resilience.

The Road Ahead: A Call for Unified Industry Response

This episode serves as more than a headline. It is a call for solidarity, preparedness, and coordinated effort across sectors. The hospitality and travel industries must remain vigilant, adaptable, and united in the face of uncertainties. Whether it’s working closely with local authorities, reassuring travelers through transparent communication, or investing in safety measures, our commitment to guest well-being must be unwavering.

We extend our deepest condolences to the families of the victims and salute the resolve of those on the front lines—both in public service and within our own industry. As we look ahead, let us reaffirm our dedication to creating safe, welcoming environments for all.

Images used in this article are sourced from publicly available content on Google and are not the property of Hospitalitynews. All rights remain with the original creators.


Sustainable Cooling at Niraamaya Kumarakom: Where Nature Keeps You Cool

Sustainable Cooling at Niraamaya Kumarakom: Where Nature Keeps You Cool

By Nishang Narayan

Published on April 17, 2025

As the mercury climbs this summer, luxury travel is finding refreshing new ways to stay cool—without leaving a heavy footprint. At Niraamaya Retreats Backwaters & Beyond – Kumarakom, sustainability and comfort go hand in hand, offering guests a naturally cooler, deeply immersive experience by the backwaters of Kerala.

Set beside the tranquil Vembanad Lake, this eco-retreat exemplifies how thoughtful design and traditional wisdom can keep things breezy even in peak heat.

A Design That Breathes

Drawing inspiration from Kerala’s heritage, the villas at Niraamaya feature sloped clay-tiled roofs, open courtyards, and lofty ceilings that allow natural air flow. The result? Cooling that feels effortless—and rarely needs mechanical backup.

Cool Landscapes, Cooler Minds

The property’s lush greenery—towering palms, lotus ponds, and winding water channels—creates a calming microclimate. Guests often feel the temperature drop as soon as they step into the shaded gardens, where nature acts as the ultimate air conditioner.

Smart Energy, Subtle Luxury

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Where artificial cooling is used, the resort turns to high-efficiency systems with motion sensors and inverter tech, cutting down energy waste while keeping comfort levels just right. Rooms adapt to occupancy, offering a seamless blend of luxury and logic.

Materials That Matter

Built using local terracotta, sustainable timber, and laterite stone, the structures don’t just look earthy—they feel it. These breathable materials offer thermal insulation, paying homage to local craftsmanship while reducing heat buildup.

A Gentle Pace of Living

From early morning yoga by the lake to spa treatments rooted in Ayurveda, Niraamaya encourages guests to move with nature’s rhythm. Mealtimes feature seasonal, cooling dishes enjoyed under breezy cabanas—adding wellness to every bite.

Sustainability, Rooted in Soul

At its core, Niraamaya Kumarakom is about more than just green practices. With solar energy, waste reduction efforts, and nature-led experiences, it offers a model where every stay nurtures both guests and the environment.

This summer, the resort extends an invitation to slow down, cool off, and reconnect—with self, nature, and a new way of living luxuriously.

At Niraamaya Kumarakom, cooling is no longer just a service—it’s a philosophy.

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