Etihad Guest Expands Across India with Five New Loyalty Partners

Etihad Guest Expands Across India with Five New Loyalty Partners

By Manu Vardhan Kannan

Published on February 2, 2026

Etihad Guest, the award-winning loyalty programme of Etihad Airways, has marked a major milestone in India with the addition of five new partners, BOBCARD, The Postcard Hotel, Flipkart, Swiggy and Shoppers Stop India. The launch was celebrated at a grand event in Mumbai, attended by partners, media, and members of the Bollywood fraternity, underlining the importance of the Indian market for the airline.

India has emerged as the fastest-growing country for the Etihad Guest programme, which now has more than 13 million members worldwide. With over 250,000 new members joining every month and six new members added every minute, Etihad is strengthening value for Indian members by linking everyday lifestyle spending with travel rewards across shopping, dining and hospitality.

Arik De, Chief Revenue and Commercial Officer, Etihad Airways, said: “India is one of the most important markets for Etihad, with 185 flights per week to 11 gateways across the country. As a result, we’re investing our efforts into significantly enriching the Etihad Guest programme for the growing number of members across the country and for our members who choose to visit this vibrant nation - and we’re excited to be the first international airline to expand our presence in such a meaningful way.

“We are proud to be partnering with five prestigious and renowned brands across India, including leading credit card BOBCARD, luxury hotel group The Postcard Hotel, major e-commerce marketplace Flipkart, India’s pioneering food and quick commerce platform Swiggy, and department store and retailer Shoppers Stop India. Integrating the programme into our members’ everyday lives showcases the value of the Etihad Guest programme for Indian consumers and makes it even more richly rewarding.”

As part of the expansion, Etihad Guest has partnered with BOBCARD Limited, the credit card subsidiary of Bank of Baroda, to launch a new co-branded credit card for Indian travellers. To mark the launch, new BOBCARD Etihad Guest members joining before 28 February will receive double joining welcome miles. The card is designed to connect daily spending with travel rewards, offering added flexibility and premium travel benefits.

Luxury hospitality brand The Postcard Hotel has also joined the Etihad Guest family, marking a first for a Middle Eastern carrier. Through this partnership, members can earn Miles on stays at The Postcard Hotel properties across India, Bhutan and Sri Lanka. Members staying two or three nights will earn 2,000 Miles, while stays of four nights or more will be rewarded with 4,000 Miles and a complimentary night stay. As part of a launch offer, members staying before 28 February will earn double Miles.

Etihad has further teamed up with Flipkart, India’s leading homegrown e-commerce marketplace. Once live in the coming weeks, Flipkart users will be able to convert Supercoins into Etihad Guest Miles for flight redemptions, while Etihad Guest members can exchange Miles for Flipkart Supercoins to spend across the platform.

Adding everyday convenience to travel rewards, Swiggy has joined the programme, bringing benefits to Etihad Guest members across more than 700 cities in India. Existing members will receive six months of complimentary Swiggy One membership, with plans to soon allow members to earn Miles on all Swiggy spends.

In another first, Etihad has partnered with Shoppers Stop India, one of the country’s largest department store chains. As part of the launch, Etihad Guest members can opt in for one year of complimentary Platinum status in the Shoppers Stop First Citizen loyalty programme until 15 February. Members will also be able to earn Etihad Guest Miles on their shopping spends in the coming months.

These partnerships highlight Etihad Airways’ growing commitment to India, one of its most important and fastest-growing international markets. Alongside collaborations with Chennai Super Kings and Mumbai City FC, locally inspired cuisine, and Hindi-language digital experiences, the expanded Etihad Guest programme reinforces the airline’s focus on building deeper, value-driven relationships with Indian travellers.


17 Injured After Air India Phuket–Delhi Flight Encounters Turbulence

17 Injured After Air India Phuket–Delhi Flight Encounters Turbulence

By Manu Vardhan Kannan

Published on August 5, 2026

Air India Flight AI2379, operating from Phuket to Delhi, encountered severe turbulence during its journey on Tuesday, leaving 17 people injured, including 13 passengers and four cabin crew members. Despite the incident, the aircraft landed safely at Indira Gandhi International Airport, Delhi, where medical teams were immediately deployed to assist those onboard.

The flight, operated by an Airbus A320 (VT-EXO), was carrying 137 passengers, including three infants, along with eight crew members comprising two pilots and six cabin crew.

According to Air India, the aircraft experienced a momentary change in altitude during the cruise phase before stabilising and continuing its journey safely to Delhi. Flight tracking platform Flightradar24 indicated that the aircraft descended by approximately 300 feet around 2.5 hours into the flight, while flying over Odisha.

Following the landing, medical teams attended to all passengers and crew as a precaution. Eight passengers and four cabin crew members were admitted to hospitals for detailed medical evaluation and treatment. Air India stated that all those admitted are stable and are receiving appropriate medical care, while the remaining passengers were provided with the necessary assistance and support.

image

The Minister of Civil Aviation, Kinjarapu Ram Mohan Naidu, personally visited the injured passengers at Fortis and Medanta Hospitals to enquire about their condition and assure them of the government's full support. Senior officials from the Ministry of Civil Aviation also visited the hospitals and are coordinating closely with the airline and hospital authorities to ensure the injured receive the best possible medical care.

The aircraft has since been moved to the hangar, where the Flight Data Recorder (FDR) and Cockpit Voice Recorder (CVR) have been secured for detailed examination.

The Directorate General of Civil Aviation (DGCA) has initiated a comprehensive investigation into the incident. The Ministry of Civil Aviation and DGCA said they are closely monitoring the situation, reiterating that passenger safety remains the highest priority and that all necessary measures are being taken.


Bikanervala to Open New Outlet at SPS Realty's Helios in Zirakpur

Bikanervala to Open New Outlet at SPS Realty's Helios in Zirakpur

By Manu Vardhan Kannan

Published on August 3, 2026

SPS Realty has announced that Bikanervala, one of India's most recognised food and sweets brands, will open a new outlet at its flagship commercial development, Helios, located on VIP Road in Zirakpur. The addition is set to strengthen the project's retail and food & beverage ecosystem while enhancing its appeal as a lifestyle destination.

The upcoming outlet will offer Bikanervala's wide range of traditional Indian sweets, snacks, and dining options, catering to residents, businesses, and visitors from Zirakpur and nearby areas. The brand's presence is expected to serve as a key food and beverage anchor within the commercial development.

Commenting on the association, Rohit Singla, Director, SPS Realty, said, "The addition of Bikanervala at Helios reflects our vision of creating a well-rounded commercial destination that brings together premium retail, food, and lifestyle experiences. We aim to curate a diverse ecosystem where businesses can thrive while offering visitors a complete experience under one roof."

Helios has been designed as SPS Realty's flagship commercial project, featuring contemporary architecture, premium commercial spaces, and a strategic location on VIP Road. The development comprises 177 premium retail and showroom spaces, offering high-visibility opportunities for established brands, entrepreneurs, and businesses.

The arrival of Bikanervala is expected to further strengthen Helios' growing tenant mix while enhancing customer engagement by adding a well-established food and beverage destination. With increasing urbanisation and rising demand for organised retail spaces in the region, the project is positioned to emerge as a preferred commercial hub in Zirakpur.

Through this partnership, SPS Realty continues its focus on developing commercial destinations that combine retail, dining, and lifestyle experiences while creating new opportunities for businesses and consumers alike.


McDonald's India – North and East Crosses 200 McCafé Outlets, Partners with Tara Sutaria

McDonald's India – North and East Crosses 200 McCafé Outlets, Partners with Tara Sutaria

By Hariharan U

Published on August 3, 2026

McDonald's India – North and East has announced the expansion of its McCafé network to 200 outlets across North and East India, marking a significant milestone in the brand's coffee business. The expansion reflects the company's continued investment in making premium-quality coffee more accessible as India's café culture continues to evolve.

To commemorate the milestone, McDonald's India – North and East has partnered with Tara Sutaria as the face of McCafé, bringing its "Good Vibes Start with McCafe" platform to life through a new brand campaign celebrating everyday coffee moments and connections.

As part of the celebration, McCafé has also introduced a new Summer Range featuring Strawberry Matcha, Affogato, Salted Caramel Latte, Chai Latte, and Passion Fruit Cooler, expanding its beverage portfolio with refreshing and indulgent options designed for evolving consumer preferences.

Commenting on the milestone, Anant Agarwal, Vice-Chairperson, CPRL (McDonald's India – North and East), said, "At McCafé, our ambition is to build one of India's most loved and trusted coffee brands by making great coffee accessible to more consumers without compromising on quality or value. The milestone of 200 McCafé outlets reflects our continued investment in expanding our footprint and strengthening our beverage portfolio. As coffee culture continues to evolve in India, our refreshed 'Good Vibes Start with McCafe' platform, along with our collaboration with Tara Sutaria as the face of McCafé, reinforces our commitment to connecting with young consumers and making McCafé their preferred choice for everyday coffee occasions."

Sharing her thoughts on the association, Tara Sutaria said, "Coffee has always been an important part of my everyday routine, whether it's the first cup that starts my day, a mid-day pick-me-up or a quiet moment to unwind. Over the years, McCafé has become one of my go-to choices, whether I'm in India or travelling abroad, because I know I can always count on a great cup of coffee. McCafé's Cappuccino is one of my personal favourites whenever I'm looking for something indulgent. I'm delighted to be associated with a brand that shares my love for great coffee and celebrates the everyday rituals that make each cup special."

The new summer beverage range is now available across McCafé outlets in North and East India. Customers can also order through dine-in, Self-Ordering Kiosks (SOK), takeaway, drive-thru, delivery platforms, and the McDonald's App.

The campaign has been conceptualised by BBDO India, part of Omnicom Advertising India.

Stay up-to-date with the latest Hospitality news and trends in the Hospitality industry!

Subscribe to Hospitality news e-magazine for free and never miss an issue.

By clicking subscribe for free you agree to the Terms & Conditions and acknowledge our Privacy Policy.

Advertise With Us

We have various options to advertise with us including Events, Advertorials, Banners, Mailers, etc.