Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

By Nishang Narayan

Published on March 8, 2025

Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.

“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.

A Commitment to Sustainable Luxury

Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”

With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.

Innovation & The Role of AI in Hospitality Design

Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.

From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.

Fostering Inclusivity & Women in Design

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The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”

As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.

A Vision for the Future

The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.

As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.

A Message for Women’s Day

On International Women’s Day, Alisha shares an empowering message:
“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”

A fitting reminder that when women support each other, the industry—and the world—flourishes.


Fairmont Udaipur Palace Appoints Vishrut Gupta as General Manager to Lead Iconic Launch

Fairmont Udaipur Palace Appoints Vishrut Gupta as General Manager to Lead Iconic Launch

By Manu Vardhan Kannan

Published on August 16, 2025

Fairmont Udaipur Palace has announced the appointment of Vishrut Gupta as General Manager, marking a significant milestone in the launch of one of India’s most anticipated luxury destinations. With over two decades of distinguished experience in the luxury hospitality sector, Gupta brings a combination of strategic foresight, emotional intelligence, and a passion for culturally immersive guest experiences to the role.

As the driving force behind the pre-opening and launch of the property, Gupta’s mission is to position Fairmont Udaipur Palace as India’s definitive modern palace, a space for celebration, connection, and enchantment. His leadership philosophy is grounded in empathy, precision, and purpose, values he intends to embed in every aspect of the guest journey.

At Fairmont Udaipur, Gupta’s operational approach is structured around four foundational pillars:

  1. Authentic Local Cultural Integration – Bringing the rich heritage of Udaipur and Rajasthan into every guest interaction.

  2. Uncompromising Service Ethic – Maintaining the highest standards of personalised luxury.

  3. Empowered Colleague Culture – Building a motivated, purpose-driven team.

  4. Agile Commercial Strategy – Responding dynamically to evolving market demands.

Gupta’s style is defined by quiet, deliberate elegance, ensuring every interaction holds meaning and every moment is delivered with care. Guests can expect curated arrival rituals, intuitive in-room personalisation, and experiences rich in detail and emotional resonance.

Leading a handpicked team of hospitality experts chosen for their finesse, creativity, and cultural sensitivity, Gupta aims to create a destination where grandeur meets the discerning eye of modern global travellers. His vision includes a strong focus on sustainable practices, technology-driven personalisation, and experiential innovation, ensuring that every stay at Fairmont Udaipur Palace is not just luxurious but also deeply meaningful and memorable.

With Gupta at the helm, Fairmont Udaipur Palace is set to become a benchmark in Indian luxury hospitality, redefining what it means to be a modern palace in the 21st century.


Jiya Nadkarni Joins Hyatt Regency Dehradun as Front Office Manager

Jiya Nadkarni Joins Hyatt Regency Dehradun as Front Office Manager

By Manu Vardhan Kannan

Published on August 16, 2025

 Hyatt Regency Dehradun Resort & Spa has announced the appointment of Jiya Nadkarni as Front Office Manager, marking a new chapter in the property’s guest service philosophy. Known for her ability to transform routine hotel interactions into memorable narratives, Nadkarni brings a vision anchored in integrity, respect, and gratitude—values she plans to weave seamlessly into the daily rhythm of the resort.

With a deep appreciation for the Garhwal region, Nadkarni’s approach focuses on embedding Uttarakhand’s cultural identity into every guest experience. From traditional greetings and locally inspired welcome drinks to twilight rituals and botanically grounded gift sets, the essence of the Himalayas is set to flow through each moment of a guest’s stay.

Nadkarni describes her leadership style as “functional unity”, a collaborative model where every department contributes to a singular, immersive journey. Through swift team recalibration, adaptive workflows, and personal engagement with VIP guests, she has cultivated an ability to turn challenges into opportunities for team growth.

“Personalisation, to me, is where intention meets emotional awareness,” Nadkarni said. “It’s not about curated gestures or high-touch service for the sake of luxury. It’s about understanding the subtle ways people want to feel seen. When we start noticing what guests don’t articulate, when we remember not just their preferences but their pace, their comfort zones, their silences, that’s when hospitality becomes something lasting.”

Her initiatives include layering guest experiences with regional soundscapes, mountain-brewed infusions, and a slowed-down pace of service to evoke both emotional connection and a sense of grounding. Nadkarni’s team is envisioned as narrators of place, moving beyond traditional service to share local stories and traditions in detail-rich ways.

Positioned at the heart of the Himalayan foothills, Hyatt Regency Dehradun Resort & Spa offers guests not only panoramic mountain views but also an authentic cultural immersion under Nadkarni’s guidance.


Varun Mehrotra Elevated to Multi-Property Director of Sales & Marketing for Key Marriott Properties

Varun Mehrotra Elevated to Multi-Property Director of Sales & Marketing for Key Marriott Properties

By Manu Vardhan Kannan

Published on August 15, 2025

Marriott International has announced the elevation of Varun Mehrotra to Multi-Property Director of Sales & Marketing, overseeing three prominent properties in India: Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, The Artiste Kochi – a Tribute Portfolio Hotel, and Marriott Executive Apartments UB City.

This expanded role marks a significant progression in Mehrotra’s leadership journey, following his successful tenure as Director of Sales & Marketing at Sheraton Grand Whitefield since 2023. In his new capacity, Mehrotra will lead the strategic sales and marketing efforts across all three properties, driving commercial excellence, business development, revenue optimization, and brand positioning in key markets.

With nearly two decades of experience across multiple hotel brands in India, Mehrotra is recognized for his strategic foresight, innovative thinking, and results-driven approach. He has a proven track record of enhancing sales, marketing, and revenue performance through structured planning and deep market insights.

Commenting on his new role, Mehrotra said, “I’m excited to take on this broader portfolio and continue contributing to the brand’s growth in key markets. I look forward to building on strong foundations and driving meaningful results alongside an exceptional team.”

Sanjay Gupta, Multi-Property General Manager, added, “Varun has been a key pillar of our leadership team, and this elevation is a testament to the consistent impact he has delivered. His strong market understanding and results-oriented approach make him exceptionally well-suited for this expanded mandate. We are confident that under his leadership, we will continue to accelerate commercial performance and reinforce our brand presence across key markets.”

Through this strategic elevation, Marriott underscores its commitment to nurturing high-performing talent and empowering proven leaders like Mehrotra to drive growth, visibility, and market leadership across its diverse portfolio in India.

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