Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

By Nishang Narayan

Published on March 8, 2025

Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.

“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.

A Commitment to Sustainable Luxury

Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”

With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.

Innovation & The Role of AI in Hospitality Design

Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.

From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.

Fostering Inclusivity & Women in Design

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The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”

As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.

A Vision for the Future

The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.

As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.

A Message for Women’s Day

On International Women’s Day, Alisha shares an empowering message:
“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”

A fitting reminder that when women support each other, the industry—and the world—flourishes.


Grand Mercure Bangalore Appoints Tarushree Singh as Director of Sales & Marketing

Grand Mercure Bangalore Appoints Tarushree Singh as Director of Sales & Marketing

By Hariharan U

Published on June 23, 2026

Grand Mercure Bangalore has announced the appointment of Tarushree Singh as its new Director of Sales & Marketing, strengthening the property’s commercial leadership as it continues to consolidate its position as a leading all-suite business hotel in Koramangala.

With over 18 years of experience in the Indian hospitality industry, Tarushree brings extensive expertise across commercial strategy, revenue management, and business development. She has worked with leading hospitality brands including The Oberoi Group, ITC Hotels, Accor, Radisson Hotel Group, and The Oterra.

In her most recent role as Director of Sales & Marketing at The Oterra, Bengaluru, she led the property to its highest-ever revenue performance while driving significant growth in average daily rate (ADR). Her performance earned her the “Leader of the Year” recognition for delivering the highest annual revenue growth since the hotel’s inception.

Over the course of her career, she has held key positions across multiple properties in Bengaluru, Pune, and Hyderabad, including Radisson Blu Pune Kharadi, Novotel Pune, Novotel HICC Hyderabad, and ibis & Novotel Bengaluru Techpark.

Commenting on the appointment, General Manager Parag Shah said Tarushree brings strong strategic clarity and deep market understanding, particularly of Bengaluru’s evolving hospitality landscape. He added that her proven ability to drive revenue growth in competitive markets makes her well-suited to lead the hotel’s commercial strategy.

Tarushree Singh said Koramangala sits at the intersection of Bengaluru’s startup ecosystem, corporate demand, and a vibrant lifestyle scene. She noted that Grand Mercure Bangalore is uniquely positioned to serve these segments and outlined her focus on strengthening corporate partnerships, expanding MICE opportunities, and growing the extended stay segment.

With this appointment, Grand Mercure Bangalore aims to further strengthen its commercial performance and reinforce its position in one of Bengaluru’s most dynamic hospitality markets.


ibis Appoints Mahi Teja as General Manager of ibis Coimbatore City Centre

ibis Appoints Mahi Teja as General Manager of ibis Coimbatore City Centre

By Hariharan U

Published on June 23, 2026

ibis Hotels has announced the appointment of Mahi Teja as General Manager of ibis Coimbatore City Centre. The appointment marks a significant leadership milestone for the hospitality professional, who brings close to 14 years of industry experience across sales, hotel operations, and business management.

Mahi joins the Coimbatore property after building a diverse career with leading hospitality brands, including Accor and Hyatt Hotels. Having started his journey in sales, he has progressively expanded his expertise across commercial functions, revenue management, guest experience, and operational leadership.

Over the years, he has held multiple roles within the Accor network, gaining experience across both commercial and operational domains. This blend of expertise has helped shape a leadership style focused on business performance, guest satisfaction, and talent development.

In his new role, Mahi will oversee the strategic and operational direction of ibis Coimbatore City Centre, with a focus on strengthening service excellence, driving business growth, and fostering high-performing teams.

Commenting on the appointment, Tejus Jose said Mahi’s journey within Accor reflects his commitment to continuous learning, operational excellence, and collaborative leadership. He noted that Mahi’s understanding of both commercial and operational functions positions him well to lead the hotel through its next phase of growth.

A strong advocate of professional development, Mahi has completed several leadership programmes through Accor Academy, including the International Emerging Leaders Programme (2020), the General Leadership Programme (2023), and the MEA APAC Master’s Programme – General Manager in Making (2025).

Most recently, he served as Hotel Operations Manager at ibis Bengaluru Hosur Road, where he played a key role in enhancing operational efficiency, guest satisfaction, revenue performance, and team development.

Speaking on his appointment, Mahi expressed enthusiasm about leading the Coimbatore property, highlighting his focus on delivering memorable guest experiences, strengthening collaboration, and ensuring operational excellence.

The appointment reinforces Accor’s continued investment in leadership development as it expands the ibis brand footprint across India and strengthens its presence in key business and travel destinations.


Chennais Amirta IIHM Appoints Abanindra Nath Biswal as Principal of Chengalpattu Campus

Chennais Amirta IIHM Appoints Abanindra Nath Biswal as Principal of Chengalpattu Campus

By Manu Vardhan Kannan

Published on June 22, 2026

Chennais Amirta International Institute of Hotel Management (IIHM) has announced the appointment of Abanindra Nath Biswal as the Principal of its Chengalpattu Campus, strengthening the institution's leadership with a seasoned hospitality professional who brings more than three decades of industry experience.

Biswal has been part of the hotel industry since 1992 and has held several leadership positions across renowned hospitality brands in India and overseas. Prior to taking up his new role, he served as Executive Chef at Grande Bay Resort, Mahabalipuram, a position he held from May 2022. He also worked as Chef at Radisson Blu Chennai Egmore between January 2021 and May 2022.

Throughout his career, Biswal has built expertise in culinary operations, strategic planning, food and beverage management, quality compliance, and client servicing. His professional journey includes leadership roles at Mangifera Cuisines Chennai, Clarion Hotel Chennai, Holland America Line USA, Apollo Hospitals Chennai, Aloft Bangalore, Chancery Hotel Bangalore, Fortune Kences Hotel Tirupati, Hotel Swosti Plaza, The Park Hotel Kolkata, Star Cruise Singapore, and Taj Connemara Chennai.

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Known for his strong communication, interpersonal, and problem-solving skills, Biswal has worked in multicultural environments and is proficient in multiple languages. His experience spans hotel operations, large-scale banqueting, outdoor catering, menu development, quality management, and team leadership.

Over the years, he has successfully managed large hospitality operations, including hotels with extensive banquet facilities, specialty restaurants, and large outdoor catering events. His portfolio includes handling major events such as Aero Show 2007, IPL matches, and large-scale corporate functions catering to thousands of guests. He has also played a key role in introducing Italian, Western, and Mediterranean menus, standardising recipes, implementing operational procedures, and enhancing business performance through innovative food concepts.

Biswal's achievements extend beyond hotel operations. He has been actively involved in hospitality education and training, serving as an External Examiner for food production at Canon School of Catering and Hotel Management, Chennai, and I.H.M Bangalore for several years. He has also participated in food festivals, culinary competitions, and industry development programmes throughout his career.

Academically, Biswal is an alumnus of Tamil Nadu Open University and I.H.M. Bhubaneswar, Odisha. He was recognised as an institute topper during his hotel management studies and received the Best Cocktail Award at the 1st All India All Rounders Competition held at IHM Dadar, Mumbai. He has also completed Niveaux Un and Niveaux Deux at Alliance Francais Chennai.

In addition, he is a member of the Indian Federation of Culinary Associations (IFCA), which is affiliated with the World Association of Chefs.

With his extensive industry exposure and commitment to hospitality education, Abanindra Nath Biswal is expected to play a significant role in strengthening academic excellence and industry-oriented learning at the Chennais Amirta IIHM Chengalpattu Campus.

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