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By Nishang Narayan
Published on March 8, 2025
Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.
“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.
Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”
With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.
Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.
From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.
The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”
As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.
The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.
As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.
On International Women’s Day, Alisha shares an empowering message:“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”
A fitting reminder that when women support each other, the industry—and the world—flourishes.
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By Manu Vardhan Kannan
Published on November 5, 2025
Sofitel Mumbai BKC is delighted to announce the appointment of Ms. Neha Chhabra as its new General Manager. With over two decades of distinguished experience in luxury and business hospitality, Neha brings a deep understanding of operations, guest experience, and brand leadership, perfectly reflecting Sofitel’s signature blend of French zest and Indian warmth.
A seasoned hotelier and dynamic leader, Neha has led several prestigious properties under globally acclaimed hospitality brands. Most recently, she served as General Manager at JW Marriott Goa, where she positioned the property among North Goa’s most celebrated luxury destinations. Under her leadership, the hotel garnered over 27 industry accolades, including honours from Travel + Leisure India, Condé Nast Traveler, and the HICSA Hotel of the Year 2024.
Prior to this, Neha was General Manager at Courtyard by Marriott Bengaluru Hebbal, where her agile leadership through the pandemic drove both operational excellence and strong financial performance. Her earlier roles at JW Marriott Mumbai Sahar, The Trident Bandra Kurla, and The Oberoi New Delhi further enriched her expertise in delivering exceptional service and guest satisfaction across diverse luxury environments.
Renowned for her people-first approach and commitment to excellence, Neha has received numerous prestigious accolades, including:
Goa’s Best General Manager 2024 (CMO Asia)
Leadership Excellence 2022 (APEC GM Awards)
Diamond General Manager of the Year 2021–22 (Global, Courtyard Brand)
She has also been honoured among the Most Fabulous Women Leaders in Hospitality and recognized as Hotel Manager of the Year 2019 by BW Hotelier and Stelliers South Asia.
Reflecting on her appointment, Neha Chhabra shared,
“Joining Sofitel Mumbai BKC is an exciting opportunity to build on the brand’s legacy of French sophistication and Indian hospitality. I look forward to leading the exceptional team here to further strengthen Sofitel’s position as Mumbai’s most distinguished luxury destination and to create meaningful, memorable experiences for our guests.”
In her new role, Neha will oversee the hotel’s overall operations and strategic direction, focusing on enhancing guest experiences, driving sustainable growth, and fostering a culture of creativity and excellence among her teams.
With her vast experience and visionary leadership, Neha Chhabra’s appointment marks an inspiring new chapter for Sofitel Mumbai BKC, as the hotel continues to redefine luxury hospitality in the heart of India’s financial capital.
By Author
Published on November 3, 2025
Prashanth Kuchimanchi has been appointed as the General Manager of Four Points by Sheraton Mahabalipuram Resort and Convention Centre, effective November 1, 2025.
With over two decades of extensive experience in hospitality, Prashanth brings a wealth of expertise in hotel operations, events and convention management, guest experience, and revenue optimization. Known for his strategic leadership and commitment to operational excellence, he has consistently driven growth and delivered memorable guest experiences throughout his career.
In his most recent role at The Leela Gandhinagar & Mahatma Mandir Convention & Exhibition Centre, Prashanth led operations for a large-scale luxury hotel and convention environment. During his tenure with The Leela Palaces, Hotels and Resorts, he was instrumental in elevating service standards, guest satisfaction, and premium dining experiences across a complex property that included convention facilities and multiple F&B outlets.
A family-oriented individual, Prashanth is married to Niharika and they have two daughters, Nitya Stuti and Sveshta Udita. Outside of work, he is known for his warm personality, love for travel and food, and looks forward to exploring the cultural heritage of Mahabalipuram with his family.
His appointment marks an exciting new chapter for Four Points by Sheraton Mahabalipuram Resort and Convention Centre as it continues to strengthen its leadership and guest experience under his guidance.
Published on November 2, 2025
Fortune Hotels, a member of the ITC Hotels Group, has announced the appointment of Supriyo Dhali as the General Manager of Fortune Select Siliguri.
An accomplished hotelier with over 25 years of experience, Dhali brings a strong record of success in hotel operations, guest engagement, and brand-led service excellence. In his new role, he will oversee the hotel’s overall functioning with a focus on enhancing the guest experience and strengthening the brand’s presence in the region.
Throughout his career, Dhali has held leadership positions across leading hospitality brands, including Sterling Holidays, Lemon Tree Hotels, Club Mahindra, Park Inn by Radisson, Taj Hotels, and ITC Hotels.
Before joining Fortune Select Siliguri, he served as General Manager at Sterling Aravalli, Udaipur, where he successfully led a 70-key upscale resort with multiple banquet venues, driving both guest satisfaction and operational performance.
Known for his disciplined leadership, people-first approach, and commitment to creating memorable guest experiences, Dhali is set to play a key role in driving the continued growth and service excellence of Fortune Select Siliguri, the company said in a release.
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