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By Nishang Narayan
Published on March 8, 2025
Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.
“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.
Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”
With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.
Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.
From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.
The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”
As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.
The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.
As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.
On International Women’s Day, Alisha shares an empowering message:“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”
A fitting reminder that when women support each other, the industry—and the world—flourishes.
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By Manu Vardhan Kannan
Published on July 28, 2026
Holiday Inn Cochin has announced the appointment of Nikhil Ayyappan as its Director of Sales & Marketing, effective July 1, 2026.
Nikhil joins the hotel with more than 14 years of experience in sales, marketing and business development across leading hospitality brands. A graduate of the University of Mumbai, he began his professional journey with Godrej Consumer Products Ltd. before moving into the hospitality sector.
Over the years, he has held key roles with renowned brands including The Leela Palaces & Resorts, Le Méridien Hotels & Resorts, The Raviz Hotels & Resorts, Marriott International, Hilton Hotels & Resorts, and most recently IHCL SeleQtions – Tirupati.
In his new role, Nikhil will lead the hotel's sales and marketing operations, with a focus on driving revenue growth, strengthening brand visibility, expanding business opportunities and increasing market share across key segments.
Welcoming him to the team, the management of Holiday Inn Cochin said:
"We are delighted to welcome Nikhil Ayyappan to Holiday Inn Cochin. His wealth of industry experience, customer-centric approach, and proven leadership in driving commercial success will further strengthen our market position. We are confident that his expertise will contribute significantly to the hotel's continued growth and success."
Sharing his thoughts on the appointment, Nikhil Ayyappan said:
"I am excited to join the talented team at Holiday Inn Cochin. I look forward to building on the hotel's strong reputation, fostering meaningful partnerships, and delivering innovative sales and marketing strategies that create value for our guests, clients, and stakeholders."
Outside of work, Nikhil enjoys motorcycle touring and exploring new destinations on his bike. With this appointment, Holiday Inn Cochin continues to strengthen its leadership team as it focuses on enhancing guest experiences and driving long-term commercial growth.
By Hariharan U
Sheraton Grand Bengaluru Whitefield Hotel & Convention Center has appointed Shailender Kumar Yadav as its new Food & Beverage Manager, strengthening the hotel's leadership team as it continues to enhance its dining and events portfolio.
In his new role, Shailender will oversee the hotel's food and beverage operations across its restaurants, bars, banqueting facilities, and the 65,000 sq. ft. convention centre. He will also be responsible for driving the overall food and beverage strategy while managing an extensive portfolio comprising eight outlets, convention and banquet operations, and leading a team of 153 associates and 15 managers.
With over 13 years of experience across luxury hospitality brands in India, the Middle East, and the United Kingdom, Shailender brings expertise in multi-outlet dining, large-scale banquets, restaurant concept development, revenue optimisation, and guest experience.
Prior to joining Sheraton Grand Bengaluru Whitefield, he served as Assistant Food & Beverage Manager at The St. Regis Mumbai, where he managed specialty restaurants, all-day dining, in-room dining, meeting spaces, and more than 50,000 sq. ft. of banquet facilities. His career also includes leadership roles at The Westin Gurgaon, Boisdale of Canary Wharf in London, The St. Regis Doha, InterContinental Doha, W Goa, The Oberoi New Delhi, and Waldorf Astoria Ras Al Khaimah.
A graduate of the Institute of Hotel Management, Gwalior, Shailender holds a Bachelor of Science degree in Hospitality and Hotel Administration. He has also received Marriott International's Train the Trainer certification and was recognised as Best Pre-Opening Executive at W Goa.
Commenting on his appointment, Shailender Kumar Yadav, Food & Beverage Manager, Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, said, "Sheraton Grand Bengaluru Whitefield has a unique food and beverage ecosystem, with strong standalone dining venues as well as one of the city's most significant convention and banqueting portfolios. My focus will be on bringing sharper operational consistency, stronger restaurant programming and more guest-led dining experiences across the hotel. I look forward to working closely with the team to build on the hotel's existing strengths and create experiences that are commercially strong, service-focused and memorable for our guests."
Welcoming him to the team, Elton Hurtis, General Manager, Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, said, "Food and beverage is central to the hotel's positioning, from our restaurants and bars to large-format weddings, social celebrations, corporate events and conventions. Shailender's experience across luxury hotels, international markets and high-volume operations makes him well suited to lead this vertical. His understanding of revenue, service culture and team development will be valuable as we continue to strengthen our dining and events proposition in Bengaluru."
The appointment reflects Sheraton Grand Bengaluru Whitefield's continued focus on strengthening its leadership team while enhancing dining experiences, operational excellence, and guest service across its food and beverage division
Published on July 26, 2026
JW Marriott Mumbai Sahar has announced the appointment of Dr. Nisarga V M as its new Spa Manager, reinforcing its focus on delivering elevated wellness experiences through Spa by JW. Known as the "Gateway to Mumbai," the hotel offers bespoke therapies and immersive wellness journeys centred around the brand's four signature pillars—Calm, Nourish, Balance and Renew.
In her new role, Dr. Nisarga will oversee the day-to-day operations of Spa by JW, including wellness programming, spa operations, guest experience, and team development. She will also lead efforts to further enhance the hotel's personalised wellness offerings, ensuring every guest experience reflects the brand's core philosophy of holistic well-being.
Dr. Nisarga brings more than five years of experience in luxury spa and wellness operations across leading hospitality brands, including IHCL (Taj Hotels). During her career, she has held key leadership roles at Taj Alibag Resort & Spa, Taj Theog Resort & Spa, Taj Devi Ratn, Jaipur, where she was part of the pre-opening team, and Golden Palms Resort & Spa, Bengaluru. Across these assignments, she has driven operational excellence, curated wellness programmes, built high-performing teams, and consistently delivered exceptional guest experiences.
Speaking on her appointment, Dr. Nisarga V M, Spa Manager, JW Marriott Mumbai Sahar, said, "I am delighted to join JW Marriott Mumbai Sahar and be a part of a brand that places genuine emphasis on holistic well-being. Wellness has become an integral part of the luxury hospitality experience and I look forward to collaborating with the team to further elevate the Spa by JW experience with wellness programmes and experiences that resonate with the evolving needs of today's guests."
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