Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

By Nishang Narayan

Published on March 8, 2025

Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.

“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.

A Commitment to Sustainable Luxury

Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”

With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.

Innovation & The Role of AI in Hospitality Design

Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.

From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.

Fostering Inclusivity & Women in Design

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The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”

As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.

A Vision for the Future

The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.

As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.

A Message for Women’s Day

On International Women’s Day, Alisha shares an empowering message:
“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”

A fitting reminder that when women support each other, the industry—and the world—flourishes.


Fairmont Udaipur Palace Appoints Siddhartha Mehendale

Fairmont Udaipur Palace Appoints Siddhartha Mehendale

By Hariharan U

Published on February 17, 2026

Fairmont Udaipur Palace has announced the appointment of Siddhartha Mehendale as Director of Finance. Set against the Aravalli Hills, the palace strengthens its leadership team with a seasoned finance professional bringing over 25 years of experience across luxury hospitality and international markets.

In his new role, Mehendale will oversee financial planning, budgeting and forecasting, procurement, compliance and strategic resource optimisation. His mandate includes ensuring robust financial stewardship that supports the palace’s vision of timeless luxury, exceptional guest experiences and long-term value creation.

A seasoned finance business partner, Mehendale has built a distinguished career across India, the Middle East and island destinations, driving profitability, strengthening governance frameworks and enabling sustainable growth. Most recently, he served as Director of Finance at Novotel Kolkata Hotel & Residences, where he led long-term financial strategy, revenue optimisation, cost-efficiency initiatives and compliance excellence while mentoring a large finance team.

His professional journey includes senior leadership roles with Accor Group across multiple properties, including multi-property Director of Finance for Novotel and ibis Bengaluru, as well as assignments at Novotel Hyderabad Convention Centre, ibis Pune and international postings in Qatar, Maldives and Bahrain. His expertise spans pre-opening operations, CAPEX planning, audit excellence, contract renegotiations and implementation of global internal control systems.

Recognised for balancing fiscal discipline with business enablement, Mehendale has been honoured with the Accor Finance Person of the Year awards in 2014 and 2024.

Commenting on his appointment, Mehendale said he looks forward to building strong financial foundations that enable innovation, excellence and sustainable growth at Fairmont Udaipur Palace.


Eight Continents Hotels & Resorts Appoints Javed Akhtar to its Advisory Board

Eight Continents Hotels & Resorts Appoints Javed Akhtar to its Advisory Board

By Hariharan U

Published on February 17, 2026

Eight Continents Hotels & Resorts has announced the appointment of Javed Akhtar to its Advisory Board. The move comes as the luxury hotel management group accelerates its focus on long-term growth, asset optimisation, alternative revenue streams and enhanced guest lifetime value across its portfolio.

In his advisory role, Javed will collaborate with the leadership team to guide strategic initiatives spanning loyalty-led growth, experiential revenue integration, alternative monetisation channels, AI-enabled guest engagement frameworks and global partnership expansion.

Bringing over two decades of cross-sector experience, Javed began his career in hotel operations, gaining first-hand expertise in occupancy management, distribution strategy, guest experience and asset profitability. He is the founder of TripXOXO (TravelPort Digital), one of Asia’s largest aggregators of experiences operating in over 140 countries with access to more than 50,000 attractions. He also leads RewardPort, a consumer promotions and loyalty solutions company that has partnered with more than 200 brands to design reward ecosystems and engagement programmes.

Richa Adhia, Managing Director of Eight Continents Hotels & Resorts, welcomed the appointment, highlighting Javed’s strategic leadership in hospitality and loyalty-driven revenue frameworks as key to strengthening the group’s long-term value creation strategy.

Commenting on his new role, Javed noted that the brand’s design-led and culturally rooted approach offers strong potential to integrate loyalty, experiential commerce and AI-driven engagement to unlock sustainable growth.

Founded in 2020 by Haninder Sachdeva, Eight Continents Hotels & Resorts operates across India, the UK and East Africa, with a portfolio including Ocho Homes, Hanric, Treetop and Stamps, delivering design-led boutique hospitality experiences.


Accor Appoints Amitabh Rai as COO – Luxury for South Asia

Accor Appoints Amitabh Rai as COO – Luxury for South Asia

By Hariharan U

Published on February 16, 2026

Accor has announced the appointment of Amitabh Rai as chief operating officerluxury, South Asia, strengthening its leadership team at a crucial phase of regional expansion.

In this strategic role, Rai will lead the operational and strategic direction of Accor’s luxury and lifestyle portfolio across South Asia. His mandate includes delivering distinctive guest experiences and driving sustained performance across the group’s marquee brands, Raffles Hotels & Resorts, Fairmont Hotels & Resorts and Sofitel.

With nearly three decades of hospitality experience across India and Indonesia, Rai is recognised for building empowered teams and navigating complex business environments with consistent results. He began his career with Oberoi Hotels & Resorts after graduating from The Oberoi School of Hotel Management, going on to become one of the youngest general managers of his time.

In 2018, he joined Marriott International as General Manager of The Ritz-Carlton, Bangalore and later oversaw Marriott’s Hyderabad market. Most recently, he served as Multi-Property General Manager for The Ritz-Carlton, Jakarta and JW Marriott, Jakarta, further strengthening his global luxury credentials.

Commenting on the appointment, Ranju Alex, Chief Executive Officer, Accor South Asia, said, “Amitabh’s appointment comes at a pivotal time for Accor’s luxury journey in South Asia. His deep operational expertise, people-first leadership style and sharp strategic lens make him exceptionally well-suited to lead our luxury and lifestyle portfolio. Amitabh has a rare ability to balance brand integrity with commercial excellence, and we are confident he will play a defining role in shaping the next phase of growth for our luxury brands in the region.”

In his new role, Rai will define and execute Accor’s long-term strategic vision for its luxury and lifestyle brands in South Asia. His focus areas include driving financial excellence, strengthening brand differentiation, and fostering a culture rooted in learning, trust, and innovation.

Speaking on his appointment, Rai said, “It is a privilege to join Accor at such an exciting moment for luxury hospitality and Accor’s expansion plans in the region. Accor’s commitment to purposeful growth, distinctive brands, and people-centric leadership strongly resonates with my own values. I look forward to working closely with our teams to craft memorable guest experiences, nurture talent and build future-ready luxury destinations that are both meaningful and sustainable.”

With this appointment, Accor signals its intent to sharpen its luxury positioning in South Asia while accelerating growth across key markets.

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