Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

By Nishang Narayan

Published on March 8, 2025

Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.

“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.

A Commitment to Sustainable Luxury

Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”

With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.

Innovation & The Role of AI in Hospitality Design

Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.

From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.

Fostering Inclusivity & Women in Design

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The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”

As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.

A Vision for the Future

The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.

As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.

A Message for Women’s Day

On International Women’s Day, Alisha shares an empowering message:
“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”

A fitting reminder that when women support each other, the industry—and the world—flourishes.


Delhi6 Indian Kitchen & Bar Appoints Chef Kailash Singh as Executive Chef for Texas Operations

Delhi6 Indian Kitchen & Bar Appoints Chef Kailash Singh as Executive Chef for Texas Operations

By Hariharan U

Published on July 23, 2026

Delhi6 Indian Kitchen & Bar has appointed Chef Kailash Singh as Executive Chef for its Texas operations, strengthening the restaurant’s culinary leadership as it continues to expand its presence in the U.S. dining market.

Based in Highland Village, Texas, Chef Kailash will oversee the restaurant’s culinary direction, focusing on delivering authentic Indian flavours through contemporary techniques, innovative menu concepts, and elevated dining experiences.

With an international hospitality career spanning India, the United States, Poland, and the UAE, Chef Kailash brings extensive expertise in progressive Indian cuisine, menu development, kitchen operations, and team leadership.

Before joining Delhi6 Indian Kitchen & Bar, Chef Kailash served as Sous Chef at BarNaan, Brookfield, USA. He most recently worked as Chef de Partie at ROOH San Francisco, where he contributed to the restaurant’s progressive Indian dining approach, combining traditional flavours with modern culinary techniques and contemporary presentation.

Earlier in his career, Chef Kailash worked in Warsaw, Poland, where he created Indian-inspired menus for international diners by blending traditional recipes with modern culinary concepts. He also served as Chef de Partie at Namak by Chef Kunal Kapoor at Dusit Thani Abu Dhabi, specialising in authentic tandoor preparations and regional Indian cuisine.

His professional journey also includes experience with renowned culinary establishments such as Masala Library by Jiggs Kalra, New Delhi; Oven Hot Bakery & Sweets L.L.C., Abu Dhabi; Café Out of the Box, Khan Market; Trinity Residency, Gurugram; and Mojo Blu, Cyber Green.

Throughout his career, Chef Kailash has contributed to multiple pre-opening projects, handling kitchen planning, menu creation, operational systems, and culinary team training.

Commenting on the appointment, Vipul Jain, Founder of Delhi6 Indian Kitchen & Bar, said, "Chef Kailash Singh brings a wealth of international culinary experience and a deep understanding of both traditional and contemporary Indian cuisine. His passion for quality, innovation, and authentic flavours aligns perfectly with our vision of offering guests an elevated Indian dining experience."

Speaking about his new role, Chef Kailash Singh said, "It is an honour to join Delhi6 Indian Kitchen & Bar at such an exciting stage of its growth. Throughout my career, I have believed in delivering food with perfection while respecting the authenticity of Indian cuisine. I look forward to creating memorable dining experiences that combine regional Indian flavours with modern culinary craftsmanship for our guests in Texas."

With Chef Kailash Singh leading the kitchen, Delhi6 Indian Kitchen & Bar aims to further strengthen its position as a destination for authentic Indian cuisine in Texas, offering guests a blend of heritage flavours, innovation, and modern hospitality.


Grand Mercure Bengaluru at Gopalan Mall Appoints Zeba Hasan as Rooms Division Manager

Grand Mercure Bengaluru at Gopalan Mall Appoints Zeba Hasan as Rooms Division Manager

By Manu Vardhan Kannan

Published on July 23, 2026

Grand Mercure Bengaluru at Gopalan Mall has announced the appointment of Zeba Hasan as its new Rooms Division Manager, strengthening the hotel's leadership team as it continues to enhance guest experiences and operational excellence.

In her new role, Zeba will lead the hotel's Rooms Division, overseeing key guest-facing operations with a focus on maintaining high service standards, developing teams and delivering seamless guest experiences. She will also work closely with the leadership team to support the hotel's overall business goals.

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With more than a decade of experience in the hospitality industry, Zeba has built her career across leading Accor properties in India. Before joining Grand Mercure Bengaluru at Gopalan Mall, she served as Cluster Front Office Manager at Novotel Goa Resort & Spa and Novotel Goa Candolim, where she managed front office operations across both hotels.

During her tenure, she played an important role in improving guest engagement and operational performance while helping the property become India's highest enrolment-performing hotel for the Accor Live Limitless (ALL) loyalty programme.

Commenting on the appointment, Ram Shetty, General Manager, Grand Mercure Bengaluru at Gopalan Mall, said:

"We are delighted to welcome Zeba to Grand Mercure Bengaluru at Gopalan Mall. Her extensive experience, collaborative leadership style and deep understanding of the Accor ecosystem make her a valuable addition to our team. With a strong focus on driving commercial growth, enhancing guest engagement, and elevating the hotel's market presence, Zeba's appointment comes at a pivotal time. Her expertise will support our vision of delivering memorable experiences while strengthening our positioning in Bengaluru's competitive hospitality landscape. We are confident that she will further strengthen our commitment to delivering exceptional hospitality."

Speaking about her appointment, Zeba Hasan said:

"I am delighted to join Grand Mercure Bengaluru at Gopalan Mall and begin this exciting new chapter in my journey with Accor. The opportunity to work with such a passionate team and contribute to a hotel that is known for its warm hospitality and service culture is truly exciting. I am committed to creating exceptional guest experiences by building a high-performing Rooms Division that places equal emphasis on service excellence, operational efficiency, and team engagement. Together with the team, I look forward to introducing thoughtful initiatives that enhance guest satisfaction while maintaining the highest standards of hospitality. I look forward to working alongside the team to build on the hotel's strong foundation and continue creating meaningful and memorable experiences for every guest."

With her strong operational background and experience within the Accor network, Zeba's appointment is expected to further strengthen the hotel's service standards while supporting its continued growth in Bengaluru's competitive hospitality market.


Crowne Plaza Greater Noida Appoints Kishor Chander Joshi as Director of Finance & Business Support

Crowne Plaza Greater Noida Appoints Kishor Chander Joshi as Director of Finance & Business Support

By Hariharan U

Published on July 22, 2026

Crowne Plaza Greater Noida has announced the appointment of Kishor Chander Joshi as its new Director of Finance & Business Support, strengthening the hotel’s leadership team with his extensive expertise in hospitality finance and strategic business management.

With over 20 years of experience across India’s hospitality sector, Kishor brings strong capabilities in financial management, strategic planning, budgeting, forecasting, compliance, and business performance optimisation.

Prior to joining Crowne Plaza Greater Noida, Kishor served as Assistant Director of Finance at Renaissance Goa Hotel, where he managed finance and accounting operations, supported financial planning processes, prepared budgets and forecasts, monitored business performance, and implemented initiatives to improve operational efficiency.

Kishor began his hospitality career with Dalmia Resorts International Pvt. Ltd., New Delhi, and has since worked with several reputed hospitality brands, including Lemon Tree Hotels, Park Plaza New Delhi, Pride Plaza Aerocity New Delhi, Holiday Inn Kolkata, Holiday Inn Chandigarh, Morpho Hotels & Resorts India Pvt. Ltd., Novotel Guwahati, and Courtyard by Marriott Siliguri.

In his new role at Crowne Plaza Greater Noida, Kishor will lead the finance and business support function, focusing on strengthening financial governance, improving operational performance, and supporting the hotel’s strategic growth objectives.

Commenting on the appointment, Sharad K. Upadhyay, General Manager, Crowne Plaza Greater Noida, said:

"We are delighted to welcome Kishor Chander Joshi to the leadership team at Crowne Plaza Greater Noida. His extensive experience in hospitality finance, strategic mindset, and proven leadership capabilities make him an invaluable addition to our organisation. We are confident that his expertise will further strengthen our financial performance and support the hotel's continued growth and success. We wish him every success in his new role."

Speaking about his appointment, Kishor Chander Joshi said:

"I am excited to join Crowne Plaza Greater Noida and become part of a dynamic team committed to delivering exceptional guest experiences. I look forward to contributing to the hotel's growth by strengthening financial excellence, fostering collaboration, and supporting the organisation's long-term business objectives."

Beyond his professional journey, Kishor enjoys playing cricket and reading books, reflecting his passion for teamwork, continuous learning, and personal development.

With this appointment, Crowne Plaza Greater Noida continues to strengthen its leadership team while remaining focused on delivering exceptional guest experiences, operational excellence, and sustainable business growth.

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