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By Nishang Narayan
Published on March 8, 2025
Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.
“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.
Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”
With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.
Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.
From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.
The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”
As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.
The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.
As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.
On International Women’s Day, Alisha shares an empowering message:“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”
A fitting reminder that when women support each other, the industry—and the world—flourishes.
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By Hariharan U
Published on May 26, 2026
Hyatt Regency Lucknow has announced two key leadership appointments aimed at strengthening its commercial and revenue performance strategy.
Abhishek Sengupta has been appointed as Director of Sales & Marketing, bringing over 17 years of experience in hospitality sales, marketing, and strategic business management. He has previously worked with leading hospitality groups including Marriott International, InterContinental Hotels Group, The Lalit Hotels, and The Park Hotels.
Throughout his career, he has led key operational segments including rooms, banquets, F&B sales, reservations, and revenue teams, consistently driving both top-line and bottom-line performance. He is recognised for his expertise in corporate sales, market expansion, revenue optimisation, strategic partnerships, and pre-opening hotel operations.
Meraj Faiz has been appointed as Revenue Manager at the property. An alumnus of Institute of Hotel Management Kolkata, he brings over 17 years of experience across revenue management, reservations, and front office operations.
He has previously worked with leading brands including InterContinental Hotels Group, Radisson Hotel Group, Hilton Worldwide, The Lalit Hotels, and The Park Hotels. In his previous role at The LaLiT Golf & Spa Resort Goa, he played a key role in shaping revenue strategies and supporting business growth.
With these appointments, Hyatt Regency Lucknow aims to further strengthen its commercial positioning, enhance revenue optimisation, and expand its market reach across key segments.
By Manu Vardhan Kannan
Holiday Inn Bengaluru Racecourse, part of IHG Hotels & Resorts, has announced the elevation of Saurav Banerjee to the role of Director of Rooms. The move highlights the hotel’s continued focus on recognising internal talent and creating growth opportunities for employees within the organisation.
Saurav’s journey at Holiday Inn Bengaluru Racecourse reflects the brand’s approach to developing and promoting dedicated professionals into leadership positions. Over the years, he has held important operational responsibilities and played a key role in supporting the hotel’s growth.
With strong experience in Front Office and Rooms Division operations, Saurav has made valuable contributions across service quality, operational excellence, and team development. His appointment comes as the hotel continues to strengthen its focus on delivering enhanced guest experiences while investing in leaders who grow alongside the brand.
Commenting on the promotion, Shiv Bose, General Manager, Holiday Inn Bengaluru Racecourse, said, “Saurav’s promotion is a proud milestone and a reflection of the dedication and consistency he has brought to the hotel over the years. At Holiday Inn Bengaluru Racecourse, we believe in recognising people who grow with us and create lasting value for both guests and teams.”
Speaking on his elevation, Saurav Banerjee, Director of Rooms, Holiday Inn Bengaluru Racecourse, shared, “I’m excited to begin a new chapter as Director of Rooms at Holiday Inn Bengaluru Racecourse. I extend my heartfelt gratitude to my incredible team and colleagues for their unwavering support throughout this journey. The road ahead is filled with exciting opportunities, and I look forward to creating many more success stories and memorable experiences together.”
With this appointment, Holiday Inn Bengaluru Racecourse continues to strengthen a workplace culture that values commitment, rewards performance, and supports employee growth, while further building its reputation for delivering memorable guest experiences and developing leaders from within.
Courtyard by Marriott Tirupati has announced the appointment of Prasanna Thiruvenkadam as its Director of Sales. With more than a decade of experience in hospitality sales, he brings strong commercial expertise, a relationship-focused approach, and a proven track record of driving business growth across competitive markets.
In his new role, Prasanna will lead the hotel’s sales and business development strategies with a focus on strengthening commercial performance and positioning the newly opened property as a preferred destination for guests and business partners. Along with overseeing sales initiatives, he will also contribute to shaping the hotel’s marketing direction and further strengthen its position within Tirupati’s growing hospitality and spiritual tourism landscape.
Prasanna was also a key member of the hotel’s pre-opening team, where he played an important role in developing and executing the sales framework before the property’s launch. He will continue to oversee business growth across important segments including spiritual travel, leisure, corporate business, MICE, weddings, social events, and travel trade.
Before joining Marriott International, Prasanna worked with Accor in cluster sales and leadership roles, where he built strong market knowledge across South India, particularly in the Coimbatore and Chennai regions. His understanding of customer preferences and business trends in these markets brings valuable insights to his new role in Tirupati. He has also held positions with Hilton as Assistant Sales Manager and with Crowne Plaza Hotels & Resorts as Sales Executive, adding experience across leading global hospitality brands.
Commenting on his appointment, Prasanna Thiruvenkadam, Director of Sales, Courtyard by Marriott Tirupati, said, "Tirupati is a truly unique and dynamic market, with strong demand spanning spiritual travel, family stays, corporate movement, and social events. I am delighted to join Courtyard by Marriott Tirupati at such an important stage of the hotel's journey. My focus will be on building meaningful partnerships, deepening our presence across key segments, and ensuring that the hotel becomes the preferred destination for guests and business partners across the region."
Speaking on the appointment, Samata Danday Chand, Hotel Manager, Courtyard by Marriott Tirupati, said, "We are very pleased to welcome Prasanna to our leadership team. His extensive knowledge of the South Indian market, combined with his relationship-driven approach to sales and his ability to identify and convert new business opportunities, will be a significant asset as we establish Courtyard by Marriott Tirupati in this vibrant market. We are confident that his leadership will contribute meaningfully to the hotel's commercial success and long-term growth."
With Prasanna Thiruvenkadam leading the sales function, Courtyard by Marriott Tirupati is set to further strengthen its presence in the market while building stronger connections with guests, business partners, and the wider travel community across the region.
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