Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

By Nishang Narayan

Published on March 8, 2025

Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.

“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.

A Commitment to Sustainable Luxury

Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”

With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.

Innovation & The Role of AI in Hospitality Design

Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.

From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.

Fostering Inclusivity & Women in Design

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The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”

As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.

A Vision for the Future

The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.

As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.

A Message for Women’s Day

On International Women’s Day, Alisha shares an empowering message:
“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”

A fitting reminder that when women support each other, the industry—and the world—flourishes.


Novotel & ibis Bengaluru Outer Ring Road appoint Bhavani Mani Shankar Dutta as Director of Operations

Novotel & ibis Bengaluru Outer Ring Road appoint Bhavani Mani Shankar Dutta as Director of Operations

By Hariharan U

Published on January 5, 2026

Novotel & ibis Bengaluru Outer Ring Road have announced the appointment of Bhavani Mani Shankar Dutta as Director of Operations. A seasoned hospitality professional with close to two decades of experience, Dutta brings strong operational expertise, people-focused leadership, and a deep understanding of Accor’s brand culture.

In his new role, Dutta will oversee overall operations across both Novotel and ibis Bengaluru Outer Ring Road. His responsibilities include driving operational efficiency, enhancing guest experience, strengthening financial performance, and building high levels of team engagement. His leadership is expected to further reinforce the hotels’ positioning as preferred destinations for both business and leisure travellers in Bengaluru.

Dutta has been associated with Accor India for over 15 years and has held several key leadership roles across the group’s portfolio. Most recently, he was part of Accor’s prestigious MEA–APAC Master’s Program, a fast-track General Manager development initiative, where he gained extensive cross-functional exposure at Novotel Hyderabad Convention Centre.

Earlier in his career, he served as Director – Talent & Culture at leading Accor properties including Novotel Hyderabad Convention Centre; Novotel & ibis Chennai OMR; Novotel & ibis Chennai SIPCOT; and Novotel & ibis Bengaluru Outer Ring Road, playing a key role in strengthening people practices and organisational culture.

Commenting on the appointment, Sandeep Johri, general manager, Novotel & ibis Bengaluru Outer Ring Road, said, “We are delighted to welcome Bhavani in his new role. His strong operational grounding, people-centric leadership style, and deep understanding of Accor’s culture make him a valuable addition to our leadership team. We are confident he will play a pivotal role in driving operational excellence and elevating guest experiences across both hotels.”


Novotel Hyderabad Airport Appoints Sushil Kumar as Director of Engineering

Novotel Hyderabad Airport Appoints Sushil Kumar as Director of Engineering

By Hariharan U

Published on January 3, 2026

Novotel Hyderabad Airport has announced the appointment of Sushil Kumar as its new director of engineering. In his role, Kumar will be responsible for overall property maintenance, ensuring that the hotel’s infrastructure, utilities, and critical systems operate smoothly and efficiently at all times.

With over 13 years of experience in the hospitality industry, Kumar brings strong technical knowledge, project management expertise, and a hands-on approach to operational excellence. He will lead the engineering team with a focus on strengthening preventive maintenance, improving safety standards, and supporting the hotel’s sustainability goals through better energy management and efficient use of resources.

His responsibilities will also include coordinating renovation and upgrade projects, ensuring statutory compliance, and maintaining a safe and well-functioning environment that enhances overall guest experience.

Kumar has previously held key engineering roles with leading hospitality brands, including Hilton and IHCL (Taj Hotels). During his career, he has successfully managed large-scale renovation programmes, major utility upgrades, and sustainability initiatives, while building expertise across HVAC and electrical systems, fire and life safety, CAPEX planning, energy management, and complex project execution.

Commenting on his appointment, Kumar said, “I am excited to join Novotel Hyderabad Airport and contribute to a property that is known for its high operational standards and commitment to guest experience. My focus will be on strengthening engineering systems, driving safety and sustainability, and supporting the hotel’s growth through efficient and future-forward infrastructure management.”

Welcoming him to the team, Sukhbir Singh, General Manager, Novotel Hyderabad Airport, stated, “We are pleased to have Sushil join the NHA family. He brings a depth of experience that will significantly bolster our engineering function. His proven ability to manage complex projects and build high-performing teams will be a strong asset as we continue to enhance the hotel’s infrastructure and overall operational capabilities.”


Fairfield by Marriott Andheri West Appoints Abhimanyu Singh Yadav as Engineering Manager

Fairfield by Marriott Andheri West Appoints Abhimanyu Singh Yadav as Engineering Manager

By Manu Vardhan Kannan

Published on January 3, 2026

Fairfield by Marriott Andheri West has announced the appointment of Abhimanyu Singh Yadav as its Engineering Manager. In his new role, Yadav will lead the hotel’s engineering, facilities and sustainability operations, ensuring that all technical systems function seamlessly to support guest comfort and smooth hotel operations.

With over six years of experience in the hospitality industry, Yadav brings strong expertise in engineering leadership and infrastructure management. He has previously worked with reputed hotel brands including Fairmont Udaipur Palace, The Westin Goa and Della Adventure & Resorts Pvt Ltd. His professional journey reflects a solid understanding of hotel engineering systems, preventive maintenance practices and energy-efficient operations.

At Fairfield by Marriott Andheri West, Yadav will be responsible for overseeing advanced energy management, preventive maintenance programmes and the adoption of next-generation building technologies. His appointment comes at a time when reliable, intelligent and sustainable infrastructure plays a critical role in delivering consistent guest experiences and long-term operational resilience.

Commenting on the appointment, Imran Khan, Hotel Manager at Fairfield by Marriott Andheri West, highlighted the importance of strong engineering leadership in hospitality operations. “Great engineering is often invisible, until it isn’t. With Abhimanyu leading our team, we are reaffirming our commitment to ensuring our guests' comfort, safety, and seamless experience is never compromised. His focus on proactive care and sustainable innovation reflects our commitment to both our guests and our community,” he said.

With this appointment, Fairfield by Marriott Andheri West continues to strengthen its leadership team, reinforcing its commitment to operational excellence, sustainability and guest-centric hospitality.

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