Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

Exclusive: Alisha Chitalwala on Crafting Luxury & Inclusivity in Hospitality Design

By Nishang Narayan

Published on March 8, 2025

Great hospitality design goes beyond aesthetics—it creates experiences that stay with guests long after they’ve left. For Alisha Chitalwala, Associate Designer at Designers Group, the focus is on crafting spaces that seamlessly blend comfort, functionality, and brand identity.

“My role revolves around ensuring each project exudes a distinct character, setting the property apart with its unique charm,” she shares. From conceptualization to execution, every detail is carefully curated to enhance the guest experience, making hospitality spaces more than just places to stay—they become destinations in themselves.

A Commitment to Sustainable Luxury

Sustainability is no longer an option; it’s a necessity. Designers Group has been at the forefront of integrating eco-conscious practices into hospitality design without compromising on luxury. “We believe in delivering luxury through a thoughtful, sustainable approach,” Alisha explains. “By prioritizing environmentally conscious practices, we contribute meaningfully to the evolution of the design industry.”

With travelers increasingly valuing responsible tourism, hotels and resorts are now looking at design as a way to minimize their environmental footprint while maintaining high-end appeal. This shift is shaping the next generation of hospitality spaces—ones that are both indulgent and environmentally responsible.

Innovation & The Role of AI in Hospitality Design

Technology is revolutionizing the way designers conceptualize and execute spaces, and AI is leading the charge. “The future of design is being reshaped by AI-driven solutions, offering boundless opportunities to push creative boundaries,” Alisha shares.

From AI-assisted space planning to immersive 3D visualizations, technology is making it easier to create more precise, functional, and engaging hospitality interiors. This not only enhances efficiency but also allows for greater customization, ensuring every space meets the evolving expectations of modern travelers.

Fostering Inclusivity & Women in Design

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The design industry has long been a space where creativity thrives, and at Designers Group, gender is never a barrier to success. “Creativity knows no gender,” Alisha states. “We champion equal opportunities and take immense pride in having a significant number of female professionals who bring innovation, passion, and excellence to every project.”

As more women step into leadership roles, the industry is witnessing a positive shift towards inclusivity and representation. By fostering talent without bias, hospitality design continues to evolve as a field where fresh perspectives and diverse voices shape the future.

A Vision for the Future

The hospitality industry is embracing change, with sustainability, adaptive reuse, and immersive experiences leading the way. Looking ahead, Alisha envisions smart, responsive spaces that elevate guest interactions while prioritizing eco-conscious luxury. “Opportunities lie in redefining hospitality through a forward-thinking approach,” she says.

As hospitality design continues to evolve, one thing remains clear: innovation, sustainability, and inclusivity will be at the heart of the industry’s transformation.

A Message for Women’s Day

On International Women’s Day, Alisha shares an empowering message:
“We are empowered women shaping the world, and our strength multiplies when we uplift and support one another. Together, we create, inspire, and lead with unwavering confidence.”

A fitting reminder that when women support each other, the industry—and the world—flourishes.


Holiday Inn Gurugram Sector 90 Appoints Milan Rawal as Human Resources Manager

Holiday Inn Gurugram Sector 90 Appoints Milan Rawal as Human Resources Manager

By Hariharan U

Published on June 11, 2026

Holiday Inn Gurugram Sector 90 has announced the appointment of Milan Rawal as its new Human Resources Manager.

Milan brings over nine years of progressive experience in hospitality human resources, having worked with reputed organisations such as Foodlink F&B Holdings Ltd., Hyatt Regency Gurgaon, Hyatt Place Hampi, and Goan Recreation Clubs Pvt. Ltd.

In her new role, she will oversee the hotel’s entire human resources function, including talent acquisition, payroll management, employee relations, workforce planning and budgeting, employee engagement, learning and development, as well as compliance with HR policies and labour laws.

Academically, she holds a PGDM from MIT University and a Master of Commerce degree from S.S. Dempo College of Commerce & Economics.

Speaking on the appointment, Rishabh Jain, General Manager of Holiday Inn Gurugram Sector 90, said, “We are delighted to welcome Milan to our leadership team. Her strong HR expertise and people-centric approach will play a key role in strengthening our workplace culture and supporting the hotel’s continued growth.”

Milan Rawal shared, “I am excited to join Holiday Inn Gurugram Sector 90 and look forward to contributing towards building a positive and engaging work environment while supporting the team’s growth and success.”

Outside of work, she enjoys playing badminton, travelling, and spending time with her family


Urban Italia Dallas Appoints Naveen Kandhol as Food & Beverage Manager

Urban Italia Dallas Appoints Naveen Kandhol as Food & Beverage Manager

By Hariharan U

Published on June 11, 2026

Urban Italia, a well-known destination for authentic Italian dining and premium hospitality in Dallas, has announced the appointment of Naveen Kandhol as its new Food and Beverage Manager.

With over a decade of experience across luxury hotels, fine-dining restaurants, and leading beverage companies in India, Naveen brings strong expertise in food and beverage operations, beverage programme development, guest engagement, team leadership, and revenue optimisation.

In his new role, he will be responsible for overseeing restaurant and bar operations, managing departmental budgets, driving profitability, curating innovative beverage menus, strengthening inventory and cost controls, and leading staff training initiatives to enhance overall guest experience. He will also collaborate closely with the culinary team to design curated food and beverage pairings that elevate Urban Italia’s dining offerings.

Speaking on his appointment, Naveen Kandhol said,“I am excited to join Urban Italia and contribute to its commitment to delivering exceptional dining experiences. I look forward to creating innovative beverage programs, strengthening operational excellence, and building memorable experiences for our guests.”

Prior to this role, Naveen served as Key Accounts Manager at Piccadily Agro Industries Limited, where he handled the Indri Indian Single Malt and Camikara Rum portfolios across Delhi and Haryana. His work included cocktail innovation using Indian ingredients, bartender training programmes, research and development initiatives, and brand collaborations to strengthen market engagement.

His career journey also includes leadership roles at Townhall New Delhi as Food and Beverage Manager, where he successfully increased beverage sales through contemporary cocktail innovation and strategic premium brand partnerships. He has also held key positions at Novelle Shangri-La New Delhi, Whisky Samba Gurugram, and The Fatty Bao New Delhi.

Known for his creativity in beverage development, strong operational discipline, and leadership capabilities, Naveen has consistently contributed to improving guest satisfaction, enhancing operational efficiency, and building high-performing hospitality teams.

Urban Italia stated that Naveen’s extensive industry experience and passion for hospitality will play a key role in strengthening the restaurant’s position as one of Dallas’ preferred dining destinations.


Leads Brand Connect Appoints Puneet Chhabra as Business Head for Amazonika Mundi India

Leads Brand Connect Appoints Puneet Chhabra as Business Head for Amazonika Mundi India

By Hariharan U

Published on June 10, 2026

Leads Brand Connect has announced the appointment of Puneet Chhabra as Business Head for Amazonika Mundi India, strengthening the company’s leadership team as it expands the Brazilian plant-based food brand’s presence in the Indian market.

Under the exclusive sales, marketing, and distribution partnership between Leads Brand Connect and Amazonika Mundi India, Chhabra will be responsible for driving revenue growth, business operations, and market expansion across multiple channels, including HoReCa, food service, B2B, modern trade, and online platforms.

A seasoned professional with nearly 30 years of experience in the food and beverage industry, Chhabra brings extensive expertise in brand building, distribution development, commercial leadership, and market expansion. His responsibilities will also include leading product innovation initiatives across ready-to-cook, ready-to-eat, and ready-to-drink categories.

Commenting on the appointment, Richa Khandelwal, Founder and Managing Director of Leads Brand Connect, said Chhabra’s experience across institutional, retail, and digital channels makes him well-positioned to accelerate Amazonika Mundi’s growth strategy in India.

Expressing enthusiasm about his new role, Chhabra highlighted the growing demand for healthier and more sustainable food choices among Indian consumers. He noted that Amazonika Mundi’s plant-based portfolio aligns strongly with evolving consumer preferences and presents significant opportunities across retail and food service segments.

Throughout his career, Chhabra has held leadership positions with several prominent food and beverage companies, including Kohinoor Foods, Amira G Foods, Miraya International, AAA Foods, Borges India, and Lavazza. He has also worked extensively with leading hospitality and retail brands, including Taj Hotels, ITC Hotels, Oberoi Hotels, Marriott, Accor, IHG, Walmart India, Reliance Mart, and Spencer’s.

Founded in Rio de Janeiro in 2020, Amazonika Mundi is a 100 percent plant-based food company inspired by Brazil’s biodiversity. The brand traces its roots to Sottile Alimentos, a startup launched by brothers Thiago Rosolem and Bruno Rosolem in 2018. Since its inception, the company has focused on creating sustainable and innovative food products using natural Brazilian ingredients.

Today, Amazonika Mundi operates in Brazil, India, Israel, and Switzerland, with ambitions to expand its footprint further through premium plant-based food offerings and sustainable food solutions.

Leads Brand Connect, headquartered in Noida, has evolved from an integrated communications agency into a growing consumer brands company. Alongside Amazonika Mundi, the company manages brands such as Coração do Vale and continues to bring international gourmet and lifestyle brands to the Indian market.

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