Galeries Lafayette Haussmann Revolutionizes Customer Experience with UPI Payments

Galeries Lafayette Haussmann Revolutionizes Customer Experience with UPI Payments

By Nishang Narayan

Published on July 9, 2024

Galeries Lafayette Haussmann has recently announced the integration of the Unified Payments Interface (UPI) system, introducing a new level of convenience and security for its customers. This initiative is part of the store’s continuous efforts to modernize and streamline the payment process for its customers.

The Unified Payments Interface, a revolutionary payment technology developed by the National Payments Corporation of India (NPCI), has transformed the digital payment landscape in India. Since its inception in 2016, UPI has enabled instant and interbank money transfers via mobile applications, allowing users to link multiple bank accounts to a single app using unique virtual identifiers.

Established in 2008, the National Payments Corporation of India (NPCI) is a non-profit organization dedicated to promoting and developing India’s payment infrastructure. Through innovations like UPI, NPCI has played a crucial role in digitizing the Indian economy, making digital payments more accessible and inclusive for millions of citizens. This transformation has facilitated everyday transactions and significantly advanced financial inclusion on an unprecedented scale.

To celebrate the launch of UPI payments at Galeries Lafayette Haussmann, a cocktail event was held on Wednesday, July 3rd, 2024. The event was honored by the presence of H.E. Jawad Ashraf, Ambassador of India, and Nicolas Houzé, CEO of Galeries Lafayette. This exclusive gathering provided a unique opportunity to strengthen ties between the Parisian department store and the Indian diplomatic community, highlighting the importance of international relations in the store’s commercial and cultural endeavors.

"We are delighted to be the first department store in Europe to offer the UPI payment solution at Galeries Lafayette Haussmann. By introducing UPI, we facilitate seamless and secure transactions for our Indian customers and strengthen cultural and economic ties between France and India. As the number of visitors from India is growing, we are proud to offer this innovative payment option, ensuring a convenient and memorable shopping experience. With the opening of our first Indian store in Mumbai in 2025, followed by New Delhi, this initiative becomes even more significant, symbolizing our commitment to reinforcing the ties between our two countries," declared Vincent Sénéquat, Director of Galeries Lafayette Paris Haussmann.

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The integration of UPI payments by Galeries Lafayette Haussmann marks a significant milestone for both customers and the store, highlighting their dedication to leading technological innovation and continuously improving the shopping experience, thereby strengthening customer trust. This initiative cements the department store’s position as an industry leader and underscores their commitment to simplifying transactions by providing payment solutions that meet the demands of today’s consumers.

About Galeries Lafayette: Famous the world over, Galeries Lafayette is France’s leading department store brand. It has dominated the fashion and retail event stage for the past 130 years, offering each visitor a unique shopping experience and ensuring that French and international customers can choose from a constantly fresh range of classic as well as more exclusive brands. Home to fashion & accessories, beauty, lifestyle, as well as a food hall and dining spaces, Galeries Lafayette enjoys a global reputation thanks to a network of 67 stores in France and worldwide, its e-commerce site, galerieslafayette.com, and its factory outlet business Galeries Lafayette L’Outlet.

About NPCI International:

NPCI International Payments Limited (NIPL) was incorporated on April 3, 2020, as a wholly owned subsidiary of the National Payments Corporation of India (NPCI). As NPCI’s international arm, NIPL is devoted to deploying NPCI’s indigenous, successful real-time payment system—Unified Payments Interface (UPI)—and card scheme (RuPay) outside of India. NPCI has successfully developed and proved its products and technological capabilities in the domestic market by transforming the payment segment in India. Currently, there are several countries that seek to establish a real-time payment system or a domestic card scheme. NIPL, with its knowledge and experience, can offer these countries technological assistance through licensing and consulting for building real-time payment systems to meet the rapidly evolving needs of fast-growing global businesses. NIPL focuses on transforming payments across the globe through technology and innovation. It will not only enable payments for Indians but also support other countries by enhancing their payment capabilities using technological assistance, consulting, and infrastructure.

Indulge in a seamless shopping experience at Galeries Lafayette Haussmann with the newly integrated UPI payment system, marking a new era of convenience and innovation.


ITDC Reports Record FY26 Profit Growth Amid Global Uncertainty

ITDC Reports Record FY26 Profit Growth Amid Global Uncertainty

By Hariharan U

Published on May 25, 2026

India Tourism Development Corporation (ITDC), the public sector undertaking under the Ministry of Tourism, Government of India, has reported a strong financial performance for FY 2025–26 with a 14 percent increase in profit before tax (PBT) compared to the previous financial year.

The corporation also announced a dividend payout of Rs 22.02 crore to the Government of India, reflecting continued operational strength and improved financial performance despite ongoing geopolitical uncertainties impacting the global hospitality and tourism sector.

According to the company, the growth was driven by enhanced operational efficiencies, strategic initiatives across business verticals, optimal resource allocation, and continued focus on customer-centric service delivery.

Commenting on the performance, Mugdha Sinha said the results reflect ITDC’s ongoing efforts towards strengthening service standards while building on the organisation’s long-standing legacy and institutional trust.

During the financial year, ITDC also introduced three operational manuals focused on procurement of goods and services, sound and light shows, and general clauses aimed at improving governance, standardisation, and transparency across institutional processes.

The corporation further highlighted its increasing focus on technology-enabled transformation through the adoption of AI-based solutions to improve operational agility, customer experience, and business planning capabilities.

FY26 also marked two major milestones for the organisation as ITDC celebrated 60 years of its legacy alongside 70 years of The Ashok, one of India’s most iconic hospitality properties.

The company stated that its future strategy will continue to focus on operational excellence, digital transformation, sustainability, and long-term value creation while strengthening its contribution to India’s tourism and hospitality ecosystem.

The financial performance comes at a time when India’s hospitality and tourism sector continues to navigate evolving global market conditions, changing travel patterns, and increased focus on technology-led efficiencies across public and private sector enterprises.


Zepto Eyes Rs 11,000-Crore IPO Launch in July 2026

Zepto Eyes Rs 11,000-Crore IPO Launch in July 2026

By Manu Vardhan Kannan

Published on May 25, 2026

Quick commerce platform Zepto is reportedly preparing to launch its much-awaited Rs 11,000-crore initial public offering (IPO) in July 2026. According to people familiar with the matter, the Bengaluru-based startup is targeting a stock market debut before July 31.

If the public issue moves ahead as planned, Zepto will join competitors Zomato and Swiggy, which are already listed on Indian stock exchanges.

The company recently received approval from the Securities and Exchange Board of India (Sebi) for its maiden public issue and is now expected to submit its Updated Draft Red Herring Prospectus (UDRHP). Zepto had earlier filed its IPO papers through the confidential route in December 2025.

Founded by Stanford University dropouts Aadit Palicha and Kaivalya Vohra, Zepto has built its growth strategy differently from many players in the quick commerce space. A recent report by brokerage Bernstein highlighted that the company has focused more on strengthening existing markets rather than rapidly expanding into newer locations.

According to the report, Zepto currently has the highest concentration of dark stores in the quick commerce category, operating nearly 21 stores per city. In comparison, several competitors operate around nine stores per city.

The report also noted that Zepto currently runs 1,255 dark stores across 61 cities, while rival Blinkit has 2,222 stores spread across 243 cities. Instead of aggressively entering more markets, Zepto appears to be prioritising stronger penetration within the cities where it already operates.

Bernstein further pointed out that Zepto maintains the highest store-to-pincode ratio in the segment, reflecting its strategy of building density in selected urban markets.

The company's network continues to remain heavily focused on metro cities, where factors such as faster delivery timelines, higher order frequency and stronger customer engagement can help improve operations over time.

According to the analysis, rather than pushing growth through large-scale expansion, Zepto appears to be focusing on building stronger usage patterns and operational efficiency within a smaller number of markets.

With IPO plans now moving forward, Zepto is preparing for a major milestone that could further strengthen its position in India's growing quick commerce market.


IHCL Reports Strong FY 2025-26 Results with Record Sixteenth Quarter

IHCL Reports Strong FY 2025-26 Results with Record Sixteenth Quarter

By Manu Vardhan Kannan

Published on May 15, 2026

The Indian Hotels Company Limited (IHCL) has announced its consolidated financial results for the fourth quarter and full year ending March 31st, 2026, achieving its sixteenth consecutive quarter of record performance.

For the full financial year FY2025-26, IHCL reported revenue of INR 9,971 crores, reflecting a 16% year-on-year growth. The company recorded EBITDA of INR 3,477 crores and delivered its highest-ever Profit After Tax (PAT) of INR 2,084 crores.

For Q4 FY2026, IHCL posted consolidated revenue of INR 2,845 crores, marking a 14% increase over the previous year. EBITDA stood at INR 1,052 crores with an EBITDA margin of 37%, despite challenges arising from the West Asia conflict.

Commenting on the performance, Puneet Chhatwal, Managing Director & CEO, IHCL, said, “Q4 FY2026 marks sixteenth consecutive quarter of record performance with a Consolidated revenue of INR 2,845 crores, a 14% growth over the previous year, EBITDA of INR 1,052 crores and an EBITDA margin of 37%, notwithstanding the impact of West Asia conflict. For FY2026, the company delivered on its guidance of double-digit revenue growth despite macro-headwinds with revenue of INR 9,971 crores, a growth of 16% leading to an all-time high EBITDA of INR 3,477 crores, EBITDA margin of 34.9% resulting in the best ever PAT of INR 2,084 crores.”

He further added, “IHCL, led by its multi-brand presence across segments coupled with a balanced growth strategy focused on capital light with select investments has delivered consistent performance over sixteen quarters.”

During FY2026, IHCL introduced three new brands, increasing its portfolio of major brands to fourteen. The company also achieved a milestone of 250 hotel signings, taking its overall portfolio to 630 hotels with a pipeline of 255 hotels.

The company further expanded through both inorganic and organic growth, opening or onboarding over 130 hotels across segments. Its expansion strategy strengthened its position in luxury, experiential leisure, and mid-scale hospitality markets.

IHCL also maintained a strong financial position with a gross cash balance of INR 4,345 crores as of March 31st, 2026. The company has proposed a dividend of 25% of Consolidated PAT before exceptional items, including a special dividend to mark IHCL’s 125th Annual General Meeting.

According to the company, FY2026 focused on building a resilient, scalable, and future-ready hospitality ecosystem while continuing long-term growth plans.

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