Gaurav Chandna Takes Charge as Director of Operations at Gr

Gaurav Chandna Appointed Director of Operations at Grand Hyatt Gurgaon

By Author

Published on October 14, 2024

Grand Hyatt Gurgaon is pleased to announce the appointment of Gaurav Chandna as its new director of operations. With over 20 years of experience in leading hotel chains, Chandna brings an impressive track record in luxury hospitality, with a focus on streamlining operations to enhance guest experiences. His new role marks an exciting chapter for the hotel, promising innovative dining experiences and greater community engagement.

Chandna has honed his skills across various departments at Hyatt Regency Delhi, reflecting a strong commitment to excellence and continuous growth in the hospitality industry. In his new position, he plans to leverage his diverse experience to lead operational efficiency and foster team development. His vision extends beyond the hotel, emphasizing sustainable practices and a fresh approach to service.

As the new director of operations, Chandna is set to introduce diverse, seasonally-inspired menus that highlight both local and international flavors, complemented by engaging culinary events and workshops. His commitment to sustainability includes a focus on locally sourced ingredients and waste reduction.

Chandna is also dedicated to nurturing talent within the hotel, implementing comprehensive training programs to ensure staff excellence. By combining guest-centric service, culinary creativity, and strategic revenue management, he aims to uphold Grand Hyatt Gurgaon’s reputation as a premier dining destination while creating a positive, growth-oriented environment for his team.

In addition to enhancing the guest experience, Chandna is poised to lead a series of exciting initiatives that will showcase Grand Hyatt Gurgaon’s expanding offerings. These include a robust awareness campaign to introduce the hotel to a broader audience, grand opening events for new facilities such as additional rooms, apartments, restaurants, and a spa, as well as strategic promotions of the hotel’s impressive banqueting venue. Through these efforts, he aims to enhance the experience for both leisure and business travelers while solidifying the hotel’s reputation as an unparalleled venue for weddings, conferences, and special events in the region.

Speaking about his appointment, Chandna stated, “Joining the Grand Hyatt Gurgaon is an exciting opportunity. I am eager to leverage my experience to elevate our guest experiences and nurture our team’s potential. My leadership philosophy is rooted in fostering an environment of open communication and mutual respect. By empowering our team to take ownership and celebrate their achievements, we create a culture where innovation thrives, and exceptional service becomes second nature.”

Effective immediately, Gaurav Chandna is well-equipped to lead the hotel’s key departments, ensuring they align with Grand Hyatt Gurgaon’s emphasis on guest satisfaction and seamless operations.

Fairfield by Marriott Hyderabad Appoints Chef Jogarao Pujari as Executive Chef

By Hariharan U

Published on November 14, 2026

Fairfield by Marriott Hyderabad has appointed Chef Jogarao Pujari as its new Executive Chef, bringing an experienced culinary professional with over 18 years of industry experience to lead its food and beverage operations.

In his new role, Chef Jogarao will oversee culinary operations across the hotel's food and beverage outlets, with responsibilities spanning menu planning and development, new culinary concepts, food quality and presentation. He will also lead and mentor the kitchen team while focusing on operational efficiency and guest dining experiences.

His career includes associations with several hospitality brands, including Four Points by Sheraton Visakhapatnam, Radisson Blu Plaza Hyderabad, Novotel Hyderabad Convention Centre and HICC, The Raintree Hotels Chennai, and Hotel Marine Plaza Mumbai.

He also brings international experience from a four-year association with Costa Cruise Lines, Italy, where he gained exposure to cruise culinary operations. In the corporate food service segment, he has worked with Sodexo India Services, most recently serving as Executive Chef for its Deloitte account in Hyderabad.

A specialist in banquet operations and large-scale catering, Chef Jogarao has managed events serving up to 100,000 guests, including major corporate engagements and prestigious occasions. His experience across diverse cuisines and high-volume food service environments adds to his operational and culinary expertise.

Beyond professional kitchens, Chef Jogarao is also familiar to Telugu-speaking audiences through his television appearances. He has hosted more than 600 live cooking shows on ETV Abhiruchi, sharing his culinary knowledge and passion for non-vegetarian cuisine with viewers across the Telugu-speaking states.

His appointment brings together experience in hotel kitchens, cruise operations, corporate catering and television, as he takes charge of the culinary function at Fairfield by Marriott Hyderabad.

About Fairfield by Marriott Hyderabad

Fairfield by Marriott Hyderabad offers contemporary accommodation and hospitality services for business travellers, with a focus on comfortable stays, thoughtful amenities and convenient dining options. The property follows the Fairfield brand's approach to simplicity, comfort and welcoming service.

Pramod Kumar Joins Anya Hotel as Housekeeping Manager

By Hariharan U

Published on November 13, 2026

Anya Hotel has appointed Pramod Kumar as its new Housekeeping Manager, strengthening the hotel's housekeeping leadership with an experienced hospitality professional. Kumar joined the property on November 11, 2026, bringing 19 years of experience in housekeeping operations across reputed hotel brands.

His professional experience includes associations with Radisson, Marriott, Hilton, ITC Hotels, The Park Hotels and Westin. Most recently, he was associated with Radisson Individuals in Gopalpur, Odisha.

Over the course of his career, Kumar has developed expertise in housekeeping operations management, budgeting, cost control, quality assurance, guest satisfaction, team leadership and departmental coordination. In his new role, he will be responsible for overseeing housekeeping operations and maintaining the hotel's standards of cleanliness, service quality and guest comfort.

Kumar also brings strong communication, problem-solving, teamwork and time-management skills to the position. His approach combines operational efficiency with a focus on maintaining quality and working collaboratively with colleagues across departments.

Outside work, he enjoys listening to music, practising yoga and swimming. His personal philosophy is summed up in a simple belief: “Work is worship.”

With his experience across multiple hospitality brands and a background in managing housekeeping functions, Kumar's appointment adds to Anya Hotel's focus on operational consistency and guest satisfaction.

Priyanka Gandhi Appointed Director of Guest Experiences at JW Marriott Mumbai Sahar

By Manu Vardhan Kannan

Published on November 13, 2026

JW Marriott Mumbai Sahar has appointed Priyanka Gandhi as Director of Guest Experiences, strengthening its focus on personalised service, guest satisfaction, and associate development.

With over two decades of experience across hospitality, aviation, food service, and education, Priyanka brings a strong understanding of customer experience, service culture, and people development. Throughout her career, she has focused on improving service standards and helping teams create meaningful interactions with guests.

In her new role, Priyanka will oversee key areas such as personalisation, service excellence, service recovery, relationship building, and associate development. She will also lead learning and performance initiatives to maintain consistency across the guest journey while supporting the hotel's wider business objectives.

Before joining JW Marriott Mumbai Sahar, Priyanka held leadership positions across customer experience, learning, quality, and training at several organisations, including Foodlink F&B Holdings, Artium Academy, Air India, Go First, The St. Regis Mumbai, Jet Airways, and Kingfisher Airlines.

She is also a certified Lean Six Sigma Black Belt, with expertise in instructional design, quality assurance, service audits, and process improvement. Her experience across different service sectors adds to her understanding of guest expectations and team performance.

Commenting on her appointment, Priyanka Gandhi said, "Every guest interaction is an opportunity to create a connection that goes beyond the service itself. I believe exceptional experiences begin with empowered people who have the right skills, mindset, and confidence to make a difference. I look forward to working with the team at JW Marriott Mumbai Sahar to build on its strong culture of service and create experiences that guests remember long after their stay."

Priyanka's appointment further strengthens JW Marriott Mumbai Sahar's commitment to delivering thoughtful, personalised, and consistent guest experiences.

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Gaurav Chandna Appointed Director of Operations at Grand Hyatt Gurgaon

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