Gaurav Chandna Takes Charge as Director of Operations at Gr

Gaurav Chandna Appointed Director of Operations at Grand Hyatt Gurgaon

By Author

Published on October 14, 2024

Grand Hyatt Gurgaon is pleased to announce the appointment of Gaurav Chandna as its new director of operations. With over 20 years of experience in leading hotel chains, Chandna brings an impressive track record in luxury hospitality, with a focus on streamlining operations to enhance guest experiences. His new role marks an exciting chapter for the hotel, promising innovative dining experiences and greater community engagement.

Chandna has honed his skills across various departments at Hyatt Regency Delhi, reflecting a strong commitment to excellence and continuous growth in the hospitality industry. In his new position, he plans to leverage his diverse experience to lead operational efficiency and foster team development. His vision extends beyond the hotel, emphasizing sustainable practices and a fresh approach to service.

As the new director of operations, Chandna is set to introduce diverse, seasonally-inspired menus that highlight both local and international flavors, complemented by engaging culinary events and workshops. His commitment to sustainability includes a focus on locally sourced ingredients and waste reduction.

Chandna is also dedicated to nurturing talent within the hotel, implementing comprehensive training programs to ensure staff excellence. By combining guest-centric service, culinary creativity, and strategic revenue management, he aims to uphold Grand Hyatt Gurgaon’s reputation as a premier dining destination while creating a positive, growth-oriented environment for his team.

In addition to enhancing the guest experience, Chandna is poised to lead a series of exciting initiatives that will showcase Grand Hyatt Gurgaon’s expanding offerings. These include a robust awareness campaign to introduce the hotel to a broader audience, grand opening events for new facilities such as additional rooms, apartments, restaurants, and a spa, as well as strategic promotions of the hotel’s impressive banqueting venue. Through these efforts, he aims to enhance the experience for both leisure and business travelers while solidifying the hotel’s reputation as an unparalleled venue for weddings, conferences, and special events in the region.

Speaking about his appointment, Chandna stated, “Joining the Grand Hyatt Gurgaon is an exciting opportunity. I am eager to leverage my experience to elevate our guest experiences and nurture our team’s potential. My leadership philosophy is rooted in fostering an environment of open communication and mutual respect. By empowering our team to take ownership and celebrate their achievements, we create a culture where innovation thrives, and exceptional service becomes second nature.”

Effective immediately, Gaurav Chandna is well-equipped to lead the hotel’s key departments, ensuring they align with Grand Hyatt Gurgaon’s emphasis on guest satisfaction and seamless operations.

JW Marriott Hotel Bengaluru Appoints Chef Balachandar K as Executive Sous Chef

By Hariharan U

Published on April 7, 2026

JW Marriott Hotel Bengaluru has announced the appointment of Chef Balachandar K as Executive Sous Chef, further strengthening its culinary leadership in Bengaluru.

With over 17 years of experience, Chef Balachandar brings a strong foundation built across global kitchens and fine-dining environments. Known for his intuitive understanding of flavours and operational expertise, he has consistently delivered dining experiences that balance creativity with precision.

Over the years, he has worked with leading hospitality brands such as Conrad Bengaluru, Le Méridien Mina Seyahi Beach Resort & Waterpark, The Leela Palace Chennai, and InterContinental Dubai Festival City. His journey reflects both versatility in cuisine and the ability to lead high-performing kitchen teams.

Commenting on the appointment, Gaurav Sinha highlighted that Chef Balachandar brings a deep understanding of both the art and discipline of the kitchen. He noted that the chef’s ability to blend global influences with strong technique will further enhance the hotel’s culinary offerings.

Sharing his perspective, Chef Balachandar said that kitchens thrive on energy, collaboration, and constant evolution. He expressed his intent to build vibrant, ingredient-driven menus while creating dining experiences that guests can connect with.

In his new role, he will oversee culinary operations across the hotel, working closely with teams to shape menus, refine techniques, and elevate offerings across restaurants and banquet spaces.

Part of Marriott International, JW Marriott Hotel Bengaluru continues to position itself as a leading luxury destination, offering diverse dining experiences alongside premium hospitality for both business and leisure travellers.

Summit Hotels Appoints Shova Lama as PRO for Sikkim Operations

By Hariharan U

Published on April 7, 2026

Summit Hotels & Resorts has appointed Shova Lama as the Public Relations Officer (PRO) for Sikkim, reinforcing its focus on strengthening regional engagement across the Northeast.

In her new role, Shova Lama will lead efforts to build stronger relationships with government departments and public institutions in the state. Her responsibilities include facilitating room bookings for official travel, coordinating hospitality arrangements for government-led events and conferences, and driving institutional business opportunities for the group.

Beyond government engagement, she will also work closely with local communities and organisations to position Summit’s properties as preferred venues for weddings, social gatherings, and private celebrations. This approach aligns with the brand’s broader strategy of deepening its presence in the regional events and social hospitality segment.

A key part of her role will involve supporting compliance and operational processes, including government registrations and empanelment requirements. Additionally, she will contribute to the company’s expansion plans by liaising with stakeholders across neighbouring states, identifying potential properties that can be integrated into the Summit portfolio through a lease model.

Commenting on the appointment, Sumit Mitruka highlighted the importance of the Northeast in the brand’s growth journey. He noted that Sikkim remains one of the company’s strongest operating regions and emphasised that strengthening ties with government bodies, local communities, and regional stakeholders is essential as the network continues to expand.

The appointment comes at a time when Summit Hotels & Resorts is actively growing its footprint across the Himalayan and Northeast regions, focusing on destinations where tourism demand, institutional travel, and social events are witnessing steady growth.

With this move, the company aims to build stronger local connections while supporting its long-term expansion strategy across one of India’s most promising hospitality markets.

Lenexis Foodworks Appoints Arvind R P as Chief Executive Officer

By Hariharan U

Published on April 7, 2026

Lenexis Foodworks has announced the appointment of Arvind R P as its Chief Executive Officer, marking a significant step in the company’s next phase of growth.

A leading player in India’s Desi Chinese QSR segment, Lenexis Foodworks operates a portfolio of brands including Chinese Wok, Big Bowl, and The Momo Co., with over 260 outlets across the country.

Arvind brings more than 25 years of cross-sector leadership experience spanning QSR, FMCG, beauty, fashion, and automotive sectors. Known for his strong P&L leadership and expertise in brand transformation, he has consistently driven digital-led growth and built high-performance teams.

Prior to joining Lenexis Foodworks, he served as Chief Business Officer (South) at McDonald's India, where he played a key role in accelerating business growth and strengthening brand strategy.

In his new role, Arvind will lead Lenexis Foodworks’ expansion strategy, focusing on scaling its portfolio brands, enhancing operational efficiency, and building a future-ready organisation. The company is currently targeting an ambitious milestone of 500 stores by 2028, while strengthening its leadership across Desi Chinese cuisine, bowl-format dining, and the rapidly growing momo category.

Commenting on the appointment, Aayush Madhusudan Agrawal said, “We are delighted to welcome Arvind to Lenexis Foodworks at a pivotal stage in our journey. As we scale our brands and strengthen our presence across India, his deep experience in building consumer businesses, driving P&L growth, and creating digital-first organisations will be invaluable.”

Sharing his thoughts, Arvind R P said, “Lenexis Foodworks has built a strong foundation with a portfolio of distinctive brands and embodies the ambition of a new-age Indian food services platform. I am excited to join the team at this pivotal stage and help accelerate growth.”

With this leadership move, Lenexis Foodworks reinforces its vision of building one of India’s most distinctive and scalable QSR platforms, driven by innovation, operational excellence, and consumer-centric offerings

Welcome to post your talent

A platform dedicated to showcase the skills and creativity of hospitality professionals. Share your articles, videos and other content related to the industry and get recognized for your unique perspective and expertise. By posting your content and gaining likes from your own community, we'll categorize your talents and expose them to the hospitality world. Join our community of passionate hospitality professionals and let your talent shine!.

Gaurav Chandna Appointed Director of Operations at Grand Hyatt Gurgaon

Most Read In News

JW Marriott Hotel Bengaluru Appoints Chef Balachandar K as Executive Sous Chef

Most Read In News

Summit Hotels Appoints Shova Lama as PRO for Sikkim Operations

Most Read In News

Lenexis Foodworks Appoints Arvind R P as Chief Executive Officer

Most Read In News