Integrated Tech for Hospitality: Why Modwin is the Smart Choice for Modern Hotels

Integrated Tech for Hospitality: Why Modwin is the Smart Choice for Modern Hotels

By Author

Published on April 10, 2025

As the hospitality industry rapidly evolves in the digital age, one thing has become abundantly clear: seamless, integrated technology is no longer a luxury but a necessity. Today’s guests are not just looking for plush accommodations but for efficient, safe, and intelligent systems that enhance every aspect of their stay. From the moment they check in to the services they enjoy, technology is integral to the modern hospitality experience.

At the forefront of this transformation is Modwin Networks Pvt Ltd, a Mumbai-based technology solutions provider that has been delivering comprehensive, end-to-end infrastructure for the hospitality sector. With its strong reputation in areas such as IT, AV, Security, Fire Safety, Smart Building Management, and Voice Systems, Modwin is emerging as the go-to partner for modern hotels.

A Legacy of Innovation and Expertise

Founded by Mr. Vinod Vattekatt, Modwin Networks brings over one and a half decades of expertise in creating integrated, intelligent solutions that meet the unique demands of the hospitality industry. Mr. Vattekatt’s vision was to build a company that would provide not just services but partnerships that help shape the future of hotel operations. Today, Modwin is trusted by some of the most prestigious hotels and resorts across India and internationally.

The company’s philosophy is simple: "put the client first". Whether it’s a global hotel chain or a boutique resort, Modwin has the technical know-how and dedication to ensure each project is a success, without compromising quality or timelines.

A Comprehensive Technology Partner

The backbone of Modwin’s success is its ability to offer an integrated suite of services tailored to the needs of the modern hotelier. Hotels today require a seamless blend of technology to keep operations smooth, efficient, and, most importantly, guest-friendly. Modwin offers a wide range of services that make this possible:

  • ICT Infrastructure: Cabling, wireless networking, and telecommunications form the foundation of any modern hotel’s digital ecosystem. Modwin ensures these critical systems are robust, secure, and scalable, setting the stage for all other technological systems in the hotel.
  • Security & Surveillance Solutions: In today’s world, security isn’t just about cameras—it’s about smart, reliable systems. Modwin delivers cutting-edge IP-based CCTV systems, video analytics, and advanced access control solutions to enhance property security and ensure peace of mind for both guests and management.
  • AV Systems & Solutions: From background music and digital signage to interactive TVs, video walls, and video conferencing, Modwin offers a full range of AV solutions designed to meet the diverse needs of today’s hospitality sector.
  • Fire Alarm & Detection Systems: Safety is paramount in hospitality, and Modwin’s fire alarm and detection systems meet global safety standards, ensuring hotels stay compliant while protecting both guests and assets.
  • Building Management Systems (BMS): Energy efficiency is a growing concern for the hospitality industry. Modwin’s BMS technology automates key utilities like lighting, HVAC, and more, significantly lowering operational costs while improving comfort and sustainability.

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A Trusted Partner Across the Globe

What sets Modwin apart in the hospitality tech landscape is not just its technical expertise but its deep-rooted understanding of hotel operations and guest expectations. With successful projects across India, Singapore, the Middle East, and Africa, Modwin customizes solutions to fit each property’s unique needs—both operational and aesthetic. By offering a fully integrated technology model, Modwin simplifies vendor management, accelerates deployment, and maximizes ROI.

“Our goal is to be more than just a service provider,” says Vinod Vattekatt, Managing Director of Modwin Networks.We partner with hoteliers to build smart, secure, and efficient environments that drive performance and guest satisfaction.”

A Vision for the Future

Rooted in values of integrity, innovation, and accountability, Modwin’s hands-on leadership and commitment to excellence have earned the trust of clients and consultants across the globe. As hospitality evolves, technology will be the linchpin of operational efficiency and guest satisfaction. Modwin is uniquely equipped to support this shift—delivering scalable, integrated solutions that blend IoT, automation, and cloud-based infrastructure.

For hoteliers aiming to stay ahead of the curve, Modwin offers a future-proof technology foundation that enhances guest experiences, streamlines operations, and builds smarter, more connected hotels. In a world where digital transformation is essential, Modwin Networks stands as the intelligent choice for the hospitality industry’s next chapter.

To learn more or schedule a consultation, visit www.modwin.com

 


XECH Eyes Pan India Retail Growth, Launches Experience Centres in Ahmedabad & Hyderabad

XECH Eyes Pan India Retail Growth, Launches Experience Centres in Ahmedabad & Hyderabad

By Nishang Narayan

Published on July 3, 2025

XECH is making bold strides in its retail journey with the opening of its latest Experience Centre in Ahmedabad, located at Dhanlaxmi Complex, Ashram Road, Usmanpura. Designed to provide an immersive, hands-on shopping experience, the store caters to walk-in customers, resellers, and corporate buyers alike. This is XECH’s third major retail expansion, following the successful debut of its Hyderabad Experience Centre on 31st May, 2025, at Rudram Towers, PG Road, Secunderabad, and its flagship outlet in Pune which launched on 19th October, 2023.

The Ahmedabad inauguration saw participation from the company’s leadership team and local channel partners, making it a standout moment for tech enthusiasts and the retail community in western India.

Each of XECH’s stores is strategically set in high-growth urban centres, functioning as brand hubs where customers can explore the expanding range of lifestyle tech products, smart gadgets, and premium corporate gifting solutions. With robust expansion plans in place, XECH is targeting a 2X revenue growth this fiscal year, driven by its omni-channel approach, innovative product portfolio, and scalable business model. These Experience Centres are central to XECH’s goal of bridging the digital-physical divide — creating spaces where quality, speed, and tangible engagement meet.

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Speaking on the expansion, Mr. Pranay Punjabi, Founder and CEO of XECH Technologies Pvt. Ltd., shared,

“Each city plays a strategic role in our retail vision. Pune gave us our first physical touchpoint, Hyderabad validated our scale strategy in a dynamic tech market, and Ahmedabad will strengthen our presence in western India — connecting us to customers who value smart, dependable tech. These are more than just stores; they’re brand experience hubs where people can interact with our innovations firsthand. We’re focused on making practical, well-designed technology accessible to those who need it — whether at home, work, or in business.”

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Shoppers visiting these stores can explore XECH’s entire tech ecosystem, including its bestsellers and upcoming launches, all in an interactive setting. From portable kettles and cordless vacuum cleaners to Bluetooth clocks, eye massagers, tyre inflators, and garment steamers, XECH’s range is sharply focused on addressing real-world needs with intuitive, multi-functional, and thoughtful tech — equally suited for individual users and corporate gifting.

To celebrate the Ahmedabad launch, XECH is offering an exclusive 10% in-store discount throughout July, inviting customers to experience their innovations firsthand.

Looking ahead, XECH plans to continue expanding its retail footprint across India in the coming quarters, building more such immersive spaces that blend tactile experiences with the convenience of modern retail.


Chatlyn Secures €8M Series A to Power AI-Driven Hospitality Communication

Chatlyn Secures €8M Series A to Power AI-Driven Hospitality Communication

By Nishang Narayan

Published on June 26, 2025

Vienna-based AI startup Chatlyn has raised €8 million in Series A funding, as it sets out to build what it calls the "AI brain for hotels"—a powerful communication and operations platform that is transforming how hotels engage with guests across every touchpoint. The round was led by Smedvig Ventures and saw participation from notable investors including AnyDesk founder Andreas Burike, Blaguss Group, and hospitality-focused angels. An innovation grant was also awarded by FFG, Austria's research and development agency.

Chatlyn’s platform is already used by over 1,000 properties across 30 countries, including luxury brands like St. Regis Mauritius, Singer Palace Rome, and InterContinental Vienna. The company recently opened a new Dubai office, strengthening its presence in the fast-growing Middle East market.

"We’re building an AI that understands hospitality like a concierge and never sleeps," said Nicolas Vorsteher, CEO & Co-founder, Chatlyn. "Our goal is to eliminate missed opportunities and bring back meaningful guest interactions—instantly, intelligently, and in over 35 languages."

Solving Hospitality’s €10 Billion Communication Gap

Chatlyn tackles one of the hotel industry's biggest pain points: fragmented guest communication across multiple channels like WhatsApp, Booking.com, Airbnb, SMS, and email. This chaos leads to missed revenue, frustrated staff, and unhappy guests.

Chatlyn consolidates these platforms into a single AI-powered hub that doesn’t just automate responses—it learns the brand voice, understands context, and handles everything from booking inquiries to multilingual review replies.

Innovations Driving Adoption

  • AI Visual Webchat: Guests can book rooms via chat, see real-time prices, and complete reservations—all within a conversation.

  • 98% Open Rates: WhatsApp-based messaging far outperforms traditional email marketing.

  • Full Channel Integration: Only platform that combines Airbnb, Booking messenger, social, email, SMS, and more.

  • Language Mastery: Real-time translation in 35+ languages, handling 70%+ of inquiries autonomously.

Industry Voices

"Our AI assistant handles over 70% of queries in English, German, Arabic, and more—freeing our team to focus on delivering exceptional service," said Garry Loefgen, Head of Commercial at InterContinental Vienna.

"Chatlyn is poised to lead hospitality’s biggest transformation since online booking," said Freddie Kalfayan, Principal at Smedvig Ventures.

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Roadmap: Scaling Intelligence

The new funds will be used to:

  • Develop AI Booking Assistant for seamless omnichannel bookings.

  • Expand into APAC, UAE, and wider Europe, cementing market leadership.

  • Double the AI and development team, enhancing both platform depth and consultative services for hotels.

"We’re not just automating—our AI anticipates needs and creates magical guest moments,” added Michael Urbanek, CTO & Co-founder.

Fast Facts:

  • Funding Raised: €8M Series A

  • Properties Served: 1,000+ in 30 countries

  • Founded: Late 2022

  • Top Integrations: Oracle Opera, Mews, Protel by Planet, Apaleo, Clock PMS

  • Recognition: World Travel Awards 2024 – Best Chatbot Solution Provider

  • Key Clients: The Royal Stable Dubai, InterContinental Vienna, Le Grand Bellevue Gstaad

Chatlyn’s momentum signals a new era of smart hospitality, where AI doesn’t replace staff—it empowers them to deliver faster, more meaningful guest experiences.


Otelier Revamps TruePlan Platform to Streamline Hotel Budgeting and Forecasting

Otelier Revamps TruePlan Platform to Streamline Hotel Budgeting and Forecasting

By Nishang Narayan

Published on June 23, 2025

Otelier, the hospitality data platform, has unveiled a revamped version of its budgeting and forecasting solution TruePlan, designed specifically for the hotel industry. With a refreshed user interface and enhanced functionality, the platform aims to help hotel operators replace cumbersome spreadsheets with a more streamlined and collaborative financial planning experience.

Developed in response to customer feedback, the new TruePlan supports real-time data sync, detailed forecasting, and rapid onboarding, enabling hotel finance teams to move “from data to decisions” faster than ever.

Russell Meek, Senior Director of Product Strategy at Otelier, shared, “Budgeting and forecasting should be powerful, not painful. We’ve rebuilt TruePlan to be faster, scalable, and aligned with the real-world needs of today’s hotel finance teams.”

The updated platform allows daily-level forecasting, bulk action tools, and pre-loaded financial drivers relevant to the hospitality industry. It also fosters cross-department collaboration, reducing revisions and delays, while enabling users to shorten budgeting cycles by up to 30%.

Key features include:

  • Modern user interface for intuitive use

  • Self-service onboarding

  • Built-in collaboration tools

  • Power BI integration for dynamic reporting

  • Integration with PMS, labour, BI, and accounting systems for live data planning

TruePlan is built on Otelier’s centralised integration framework, which ensures synchronised data flow across various hospitality tech solutions such as accounts payable automation, financial reconciliations, and night audit compliance.

This latest launch marks another step in Otelier’s mission to optimise hotel performance, following its strategic partnership with Repay Holdings last year to enhance payment and financial workflows across the industry.

With TruePlan, Otelier is not only improving financial forecasting but also redefining the way hoteliers collaborate and make critical planning decisions.

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