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By Manu Vardhan Kannan
Published on January 19, 2025
ITC Hotels Ltd, now an independent entity after its demerger from ITC Ltd, is setting its sights on international markets. The hotel chain plans to expand its presence starting with neighboring countries like Nepal and Sri Lanka, as well as West Asia, reflecting its ambition to grow from 140 to over 200 properties.
Chairman and Managing Director Sanjiv Puri highlighted the strategy: "We have been India-centric, but we are now venturing overseas. We already operate hotels in Colombo and Nepal and have signed up for another in Nepal. Our focus is on proximal markets like West Asia and beyond, with a commitment to leveraging interesting opportunities."
The demerger grants ITC Hotels operational autonomy, allowing it to adopt a more asset-light growth strategy. Currently, 45% of ITC’s 13,000 rooms are owned, while the remaining 55% are operated through management contracts. The company plans to further expand through management agreements and franchise models to increase its global footprint.
Over the past two years, ITC Hotels has opened 26 properties and introduced two new brands - Mementos by ITC for luxury leisure destinations and Storii for boutique leisure properties. This complements its existing portfolio of brands, which includes ITC Hotels, Welcomhotel, Fortune, and WelcomHeritage.
ITC Hotels stands out with its unwavering commitment to sustainability. The chain boasts impressive achievements such as:
Emissions levels below Paris 2030 Agreement targets.
The world’s first 12 LEED-certified net-zero carbon hotels.
The world’s first five net-zero water hotels.
"Consumers increasingly prefer greener products and services. Our sustainability credentials and iconic service standards, including globally acknowledged cuisine, position us strongly in the competitive market," Puri emphasized.
ITC Hotels’ focus on its green initiatives and distinctive culinary offerings, like the famed Bukhara restaurant at ITC Maurya, continues to attract global dignitaries and travelers. These differentiators, combined with its asset-light model and international expansion, align with the company’s vision of creating a more upscale and diverse portfolio.
With an ambitious goal of reaching 200 properties and a renewed focus on upper-upscale segments, ITC Hotels is poised to redefine its legacy, both in India and globally.
For more updates, visit ITC Hotels.
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By Nishang Narayan
Published on May 30, 2025
Spalba, a SaaS-enabled B2B venue marketplace, has set its sights on a ₹100 crore turnover by FY 2026. The company recently closed FY 2025 with a consolidated turnover of ₹60 crore, marking an impressive 3000% year-on-year growth since its inception just five years ago. What makes this journey even more remarkable? Spalba remains fully bootstrapped and profitable, a rarity in today’s startup ecosystem.
Driven by innovation, Spalba is expanding rapidly across Asia. The platform has entered six new markets—Malaysia, Vietnam, Sri Lanka, Myanmar, Bhutan, and Nepal—taking its VenueTech vision global. Back home, the company plans to grow its venue inventory from 11,000 to 13,000 and expand property listings from 2,067 to 4,500 by FY26, effectively doubling its offering and increasing its presence in over 80 Indian cities.
“Our journey from a bootstrapped startup to a ₹60 crore revenue run-rate has been driven by continuous innovation and an unwavering commitment to customer success,” said Vishal Puri, Co-Founder of Spalba. “With our tech-first approach—combining AR-powered Virtual Property Tours, an Event Mockup Builder, AI-driven sales tools, and more—we expect to cross ₹100 crore by FY 2026 and continue modernizing India’s ₹200 billion events industry.”
Over 250 marquee properties including The Leela, Radisson Hotel Group, Accor, and The Oberoi have partnered with Spalba to streamline venue sales and boost cross-selling opportunities. The platform not only simplifies the venue booking process with immersive digital walkthroughs but also reduces the need for paperwork and physical site visits—supporting both revenue growth and sustainability for its clients.
Founded in 2020, Spalba is redefining event planning by making venue discovery and booking faster, smarter, and more collaborative. Its roadmap to ₹100 crore highlights a focus on scalable innovation, customer-centric solutions, and long-term value creation—all without raising external funding.
Published on May 27, 2025
Starbucks India posted a 5% rise in revenue to ₹1,277 crore in FY25, but the good news ended there. Losses widened significantly by 65% to ₹135.7 crore, up from ₹82 crore in the previous year, reflecting the growing strain on profitability amid soft demand in the quick service restaurant (QSR) segment.
Operating under a 50:50 joint venture with Tata Consumer Products as Tata Starbucks Pvt Ltd, the company noted that almost half of the losses—₹67.6 crore—were borne by Tata Consumer. According to the brand’s annual report, demand across the QSR space remained muted through most of the year, though a rebound was noted in the latter half. Still, profitability remained under pressure.
Despite the headwinds, Starbucks continued to expand, opening 58 new outlets and entering 19 new cities, including several in tier-2 markets. However, this was a notable slowdown compared to the 95 new outlets launched in the previous year. As of now, Starbucks operates 479 stores across 80 Indian cities.
The company remains optimistic about long-term growth in India. “We remain committed to increasing our store base in India and get to 1,000 outlets by FY28, despite a more moderate number of store openings in the short term,” Starbucks said in a statement.
Tata Consumer Products Chairman N Chandrasekaran addressed the broader economic landscape, noting that India remains a stronghold of economic growth amid global uncertainty. “India’s long-term growth is underpinned by strong demographic and economic fundamentals and ongoing structural reforms,” he told shareholders.
However, rising competition from both international and domestic brands continues to challenge Starbucks’ market share. Rivals like Tim Hortons and Pret A Manger have entered the Indian market with aggressive expansion plans, while homegrown brands like Third Wave Coffee and Blue Tokai already operate more than 250 outlets combined.
A senior QSR official highlighted a key operational challenge: “Starbucks’ revenue per square foot is about 35% lower compared to metros. Also, city stores seem to be cannibalising heavily after it opened stores at a record pace in cities such as Mumbai and Delhi.”
While a strong takeaway culture offers a margin boost, uneven store performance continues to drag the bottom line. Some stores thrive, but others suffer from low footfalls and declining revenue per square foot, affecting overall profitability.
With the coffee wars heating up and Indian consumers spoilt for choice, Starbucks will need more than just store count to brew up sustained success in the coming years.
Published on May 18, 2025
OYO is riding high on its corporate wave. The global hospitality tech brand has added over 3500 new corporate clients in FY25 through its business accelerator division, marking a 20% year-on-year growth in this segment. With this, OYO’s corporate network now exceeds 6500 clients, ranging from large enterprises to traditional business houses and startups.
Mumbai emerged as the top-performing city, onboarding over 700 clients, followed by Hyderabad (400) and Pune (350). Other metros such as Chennai and Bangalore also contributed significantly to the growth.
Some of the key additions to OYO’s client roster include SBI Life, Cult Fit, and Sun TV Direct, further strengthening its footprint among large, pan-India brands.
The growth momentum picked up following the launch of Oravel Travel Solutions in October 2024—a dedicated vertical to meet the end-to-end needs of corporate travellers. From smooth check-ins at over 1100 serviced hotels across 300+ cities, curated meal options and conference support, to tailor-made event and holiday packages, OYO has positioned itself as a comprehensive solution for business travel.
Manish Kashyap, Head of OYO Business Accelerator, noted:
“The growth has been driven not just by large corporations but also by a diverse mix of SMEs, traditional business houses, startups, travel management companies, and even film production houses. These clients are increasingly leveraging OYO’s expansive network, flexible bookings, and tech-enabled tools to meet their evolving travel needs.”
OYO also witnessed a rise in long-term and event-based stays, signaling a shift in how businesses engage with hospitality solutions.
With a strong pipeline ahead, OYO aims to double down on its premium brand offerings like SUNDAY, Palette, Clubhouse Townhouse, Townhouse O, and Collection O.
According to the Global Business Travel Association, India has become the 4th largest business travel market in Asia-Pacific, with rising SME activity playing a major role. These trends have set the stage for OYO to scale faster and meet the evolving demands of modern corporate travel.
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