ITC Windsor Bengaluru Welcomes Sabrina Dey as New GM

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ITC Windsor Bengaluru Welcomes Sabrina Dey as New General Manager

By Nithyakala Neelakandan

Published on July 3, 2024

ITC Hotels has proudly appointed Sabrina Dey as the new General Manager of the iconic ITC Windsor, a Luxury Collection Hotel in Bengaluru. This marks a significant milestone in Sabrina’s distinguished career, which spans nearly two decades in the hospitality industry.

Sabrina Dey's career began with Oberoi Hotels after graduating from the Oberoi Centre of Learning and Development (OCLD) in 2008. She excelled in various Food and Beverage roles across multiple renowned properties including The Oberoi Mumbai, Trident Nariman Point, The Oberoi Amarvilas, and The Oberoi Grand Kolkata, where she served as the Executive Assistant Manager of F&B. Her transition to general management roles saw her as the Director of Operations at JW Marriott Kolkata and later as the Hotel Manager at JW Marriott Bengaluru Prestige Golfshire Resort and Spa.

In her new role at ITC Windsor, Sabrina will oversee a wide range of responsibilities, including strategic planning, optimizing operational and financial performance, and upholding the exceptional guest service standards synonymous with the ITC Hotels brand. Her strategic expertise is expected to drive business growth, ensure adherence to quality, safety, environmental, and health protocols, and enhance customer experiences.

ITC Hotels are renowned for their culinary excellence, offering a blend of local and global flavors through authentic and signature dining experiences. Sabrina’s extensive experience in Food and Beverage will further enrich ITC Windsor’s culinary offerings. Additionally, her leadership will be instrumental in promoting ITC’s commitment to Responsible Luxury. Under her guidance, ITC Windsor will continue to lead as the first LEED Zero Carbon certified hotel, focusing on creating environmentally conscious guest experiences.

Sabrina Dey has been recognized with numerous industry accolades, including the BW Hotel Manager (East Zone), BW Hotelier F&B Manager (East Zone), and the FLO GR8 Award for Bravery for her actions during the 26/11 terror attack on The Oberoi Mumbai. These honors reflect her dedication, leadership, and resilience in the hospitality industry.

Sabrina Dey’s appointment as General Manager marks a new chapter for ITC Windsor Bengaluru. Her extensive experience, strategic vision, and commitment to excellence and sustainability are set to further elevate the hotel’s prestigious standing. Guests can look forward to enhanced luxury experiences under her capable leadership.

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Grand Hyatt Mumbai Appoints Prasad Prabhu as Learning and Development Manager to Strengthen People-First Culture

By Manu Vardhan Kannan

Published on November 11, 2025

Grand Hyatt Mumbai, one of India’s most iconic luxury hotels, has announced the appointment of Prasad Prabhu as Learning and Development Manager.

With over 18 years of experience across leading global hospitality brands, Prasad brings a strong background in talent development, leadership capability building, service culture enhancement, and colleague engagement. His appointment highlights Grand Hyatt Mumbai’s focus on nurturing a people-first culture built on care, continuous learning, and professional growth.

In his new role, Prasad will spearhead the hotel’s learning and development strategy, focusing on leadership development, embedding Hyatt’s values through a culture of learning, enhancing colleague engagement, and aligning training initiatives with business goals.

An alumnus of the Welingkar Institute of Management, Mumbai (PGDBA in General Management), Institute of Hotel Management, Goa (B.Sc. in Hospitality & Hotel Administration), and Institute of Hotel Management, Mumbai (Food Production Craft Course), Prasad has built an impressive career with prestigious hospitality brands such as The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Before joining Grand Hyatt Mumbai, Prasad served as Learning Manager at Grand Hyatt Goa, where he played a dual role, leading property-level learning initiatives and contributing as an ASPAC Master Trainer for Hyatt Hotels Corporation. In this capacity, he designed and facilitated impactful leadership and trainer capability workshops across the Asia Pacific region.

Speaking on his appointment, Prasad Prabhu said,

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture.”

As one of Hyatt’s flagship hotels in India, Grand Hyatt Mumbai continues to strengthen its reputation for excellence in service and colleague care. With Prasad’s leadership, the hotel aims to further its vision of fostering empowered teams and delivering exceptional guest experiences through a culture of continuous learning and growth.