ITC Hotels has proudly appointed Sabrina Dey as the new General Manager of the iconic ITC Windsor, a Luxury Collection Hotel in Bengaluru. This marks a significant milestone in Sabrina’s distinguished career, which spans nearly two decades in the hospitality industry.

Sabrina Dey's career began with Oberoi Hotels after graduating from the Oberoi Centre of Learning and Development (OCLD) in 2008. She excelled in various Food and Beverage roles across multiple renowned properties including The Oberoi Mumbai, Trident Nariman Point, The Oberoi Amarvilas, and The Oberoi Grand Kolkata, where she served as the Executive Assistant Manager of F&B. Her transition to general management roles saw her as the Director of Operations at JW Marriott Kolkata and later as the Hotel Manager at JW Marriott Bengaluru Prestige Golfshire Resort and Spa.

In her new role at ITC Windsor, Sabrina will oversee a wide range of responsibilities, including strategic planning, optimizing operational and financial performance, and upholding the exceptional guest service standards synonymous with the ITC Hotels brand. Her strategic expertise is expected to drive business growth, ensure adherence to quality, safety, environmental, and health protocols, and enhance customer experiences.

ITC Hotels are renowned for their culinary excellence, offering a blend of local and global flavors through authentic and signature dining experiences. Sabrina’s extensive experience in Food and Beverage will further enrich ITC Windsor’s culinary offerings. Additionally, her leadership will be instrumental in promoting ITC’s commitment to Responsible Luxury. Under her guidance, ITC Windsor will continue to lead as the first LEED Zero Carbon certified hotel, focusing on creating environmentally conscious guest experiences.

Sabrina Dey has been recognized with numerous industry accolades, including the BW Hotel Manager (East Zone), BW Hotelier F&B Manager (East Zone), and the FLO GR8 Award for Bravery for her actions during the 26/11 terror attack on The Oberoi Mumbai. These honors reflect her dedication, leadership, and resilience in the hospitality industry.

Sabrina Dey’s appointment as General Manager marks a new chapter for ITC Windsor Bengaluru. Her extensive experience, strategic vision, and commitment to excellence and sustainability are set to further elevate the hotel’s prestigious standing. Guests can look forward to enhanced luxury experiences under her capable leadership.