Malls Across India Redefine Urban Dining with Experiential Food Hubs

Malls Across India Redefine Urban Dining with Experiential Food Hubs

By Manu Vardhan Kannan

Published on May 20, 2025

India’s malls are undergoing a transformation, driven not by retail trends but by the rising appetite for curated dining experiences. From metropolitan hubs to emerging Tier II cities, food and beverage (F&B) offerings are no longer just part of the mall, they’re becoming the main attraction.

Across cities, malls are embracing this shift by creating dynamic, well-branded culinary zones that blend global flavours with local favourites. This pivot toward food is shaping how people eat, gather, and experience leisure, making malls the new culinary heart of urban life.

In Gurugram, Ambience Mall continues to stand tall, not only for its luxury shopping but also for its diverse food portfolio. With over 50 F&B outlets including brands like Paul, Punjab Grill, YouMee, Zambar, and Ladurée, the mall appeals to both global tastes and everyday cravings — creating a reason for frequent visits beyond shopping.

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In Old Delhi, Omaxe Chowk is giving structure to one of India’s most iconic food destinations. Its 1.2 lakh sq. ft. culinary arena, Dawatpur, is split into thematic zones such as Sunehri Nagri, Laal Bagh, Neel Nagar, and Panna Puri, offering everything from legendary local snacks to global fast food. In a historic area known for its food chaos, the mall is offering a curated, hygienic version of culinary heritage.

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Down south in Udaipur, Urban Square Mall is bringing a modern twist to Rajasthan’s royal hospitality. With Lemon Tree Hotels as an anchor and restaurants like Spice by Urban Square, it’s creating a balanced space for both tradition and modern dining — attracting tourists and locals alike. The mall is shaping a new food narrative for Tier II destinations.

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In Noida, Gulshan One29 has emerged as a fine-dining address along the Noida-Greater Noida Expressway. With rooftop lounges and elegant eateries, it serves the area’s growing residential and office communities. Positioned strategically, it’s elevating the idea of destination dining in a corridor once dominated by transit.

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Meanwhile, in Mohali, CP67 on the International Airport Road is building a high-street culinary hotspot. Home to celebrity-driven names like Pincode by Chef Kunal Kapur and One8 Commune by Virat Kohli, alongside brands like Gola Sizzler and YouMee, it’s redefining the food scene in Punjab’s urban landscape.

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The numbers back this change. As per Anarock and JLL India, F&B’s share in mall leasing has nearly doubled over the past decade — from 10–12% to over 20% in many developments. Malls are using food to increase dwell time, create communities, and stand out in a competitive environment.

For consumers, the shift is clear: spending is moving from products to experiences. And for India’s malls, food is no longer a side offering — it’s the centrepiece of reinvention.


Travel Agents See New Opportunities and Challenges in GST Reforms: Jyoti Mayal

Travel Agents See New Opportunities and Challenges in GST Reforms: Jyoti Mayal

By Hariharan U

Published on September 8, 2025

The recent GST reforms announced at the 56th GST Council meeting are set to reshape India’s travel and tourism industry, placing travel agents at the intersection of new opportunities and emerging challenges.

For hotel accommodation priced up to ₹7,500 per day, the GST rate has been reduced from 12% with input tax credit (ITC) to 5% without ITC. While this makes travel more affordable for consumers, travel agents lose ITC benefits, potentially compressing margins.

In non-economy class air travel, the GST rate has increased from 12% with ITC to 18% with ITC. This change raises fares for business travelers but ensures agencies serving corporate clients can still claim full ITC, aiding cash flow management.

One of the most significant developments is the amendment of Section 13(8)(b) of the IGST Act, which now allows services provided by travel agents and tour operators to foreign clients to qualify as exports. This recognition enables agencies to avail zero-rated benefits under GST, including refunds of input tax credit, while also strengthening their global competitiveness.

The motor vehicle transport sector has also seen changes. The GST rate remains at 5% without ITC, but for those opting for full ITC, it has risen from 12% to 18%, requiring agencies to evaluate their business models carefully.

Commenting on the reforms, Jyoti Mayal, chairperson of the Tourism and Hospitality Skill Council, said,“The latest GST reforms bring both relief and responsibility for travel agents. On one hand, reduced hotel tariffs will stimulate demand in the domestic tourism segment. On the other, the removal of ITC in this category will require agents to realign their pricing strategies. Most importantly, the recognition of intermediary services as exports is a game-changer, unlocking opportunities for Indian travel businesses to expand their global footprint while enjoying the benefits of zero-rated taxation. Luxury travel is as important and needs to be promoted more, as the returns are higher, spends are higher, and it is exclusive. India needs to focus on inbound luxury tourism to stay competitive with neighbouring countries”.

As the sector adapts, the focus will be on balancing affordability with sustainable business models, ensuring Indian travel agents remain competitive in both domestic and international markets.


Diageo India Partners with THSC to Skill 300 Youth under ‘Learning for Life’ Programme

Diageo India Partners with THSC to Skill 300 Youth under ‘Learning for Life’ Programme

By Manu Vardhan Kannan

Published on September 7, 2025

Diageo India (United Spirits Ltd.), one of the country’s leading alcobev companies, has signed a Memorandum of Understanding (MoU) with the Tourism and Hospitality Skill Council (THSC) to train 300 students under its flagship ‘Learning for Life’ programme. The signing ceremony was attended by Praveen Someshwar, MD & CEO, Diageo India; Rajan Bahadur, CEO, THSC; Mr. Navdeep Singh Mehram, Vice President – CSR & Sustainability, Diageo India; and Mr. Vaibhav Verma, Vice President – Industry Engagement, THSC.

This initiative reflects Diageo India’s continued commitment to creating a diverse, skilled, and future-ready workforce, in line with its Spirit of Progress ESG action plan.

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The classroom-based training programme will be held at THSC-affiliated centres in Bengaluru and delivered by certified trainers and assessors. Designed as a short-term skilling programme for unemployed and underprivileged youth, it is aligned with the National Skill Qualification Framework (NSQF). The curriculum will cover technical training, communication, digital literacy, and soft skills, preparing candidates for roles in the hospitality, business, and service industries. Upon completion, participants will undergo assessment and certification by THSC, providing credibility and industry recognition.

With its strong network of over 750 industry partners, THSC will facilitate placements and apprenticeships for successful candidates, enabling them to secure employment in hotels, restaurants, quick-service chains, and allied services.

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Praveen Someshwar, MD & CEO of Diageo India, said: “The hospitality sector is a vital engine of growth and opportunity. Through ‘Learning for Life’ and with the Tourism and Hospitality Skill Council, we are empowering young talent with the skills and confidence to thrive, building not just careers, but a more inclusive India.”

Rajan Bahadur, CEO of THSC, added: “We are proud to partner with Diageo India on the ‘Learning for Life’ initiative, which aligns closely with our mission to skill and empower youth for meaningful careers. The hospitality sector continues to be one of the largest job creators, and this programme will provide participants with practical skills, exposure to industry standards, and a pathway to sustainable employment.”

Launched in 2020, Diageo India’s ‘Learning for Life’ programme has already impacted the lives of over 6,500 students. By providing equal access to training and resources, the programme helps boost employability, improve livelihoods, and strengthen the hospitality sector with a more inclusive and skilled workforce.


Premium Travel Faces Price Hike Under GST 2.0

Premium Travel Faces Price Hike Under GST 2.0

By Manu Vardhan Kannan

Published on September 7, 2025

Luxury travel in India is set to become more expensive as the GST Council raises taxes on private jets, yachts, and premium airfares under its revised GST 2.0 framework. Effective September 22, aircraft for personal use, typically private jets and helicopters operated outside scheduled commercial services, will now attract a flat 40 percent GST, up from the earlier 28 percent GST plus a 3 percent compensation cess.

Yachts and other pleasure vessels will also fall under the 40 percent GST slab, closing a long-standing gap in the taxation of luxury assets. This marks a significant increase in acquisition and import costs for charter operators and ultra-high-net-worth individuals.

Non-economy class air tickets will see an increase from the earlier 12 percent GST to 18 percent, with airlines expected to pass on the added cost to passengers. Business and first-class travelers will experience a noticeable rise in fares amid strong demand for premium travel.

The GST Council’s revised structure underscores a clear policy message: discretionary flying and sailing are now subject to higher tax burdens, while services such as drones, simulators, and freight operations move to lower GST slabs. Luxury enthusiasts and operators of high-end travel assets should prepare for increased costs as these changes come into effect.

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