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By Manu Vardhan Kannan
Published on May 20, 2025
India’s malls are undergoing a transformation, driven not by retail trends but by the rising appetite for curated dining experiences. From metropolitan hubs to emerging Tier II cities, food and beverage (F&B) offerings are no longer just part of the mall, they’re becoming the main attraction.
Across cities, malls are embracing this shift by creating dynamic, well-branded culinary zones that blend global flavours with local favourites. This pivot toward food is shaping how people eat, gather, and experience leisure, making malls the new culinary heart of urban life.
In Gurugram, Ambience Mall continues to stand tall, not only for its luxury shopping but also for its diverse food portfolio. With over 50 F&B outlets including brands like Paul, Punjab Grill, YouMee, Zambar, and Ladurée, the mall appeals to both global tastes and everyday cravings — creating a reason for frequent visits beyond shopping.
In Old Delhi, Omaxe Chowk is giving structure to one of India’s most iconic food destinations. Its 1.2 lakh sq. ft. culinary arena, Dawatpur, is split into thematic zones such as Sunehri Nagri, Laal Bagh, Neel Nagar, and Panna Puri, offering everything from legendary local snacks to global fast food. In a historic area known for its food chaos, the mall is offering a curated, hygienic version of culinary heritage.
Down south in Udaipur, Urban Square Mall is bringing a modern twist to Rajasthan’s royal hospitality. With Lemon Tree Hotels as an anchor and restaurants like Spice by Urban Square, it’s creating a balanced space for both tradition and modern dining — attracting tourists and locals alike. The mall is shaping a new food narrative for Tier II destinations.
In Noida, Gulshan One29 has emerged as a fine-dining address along the Noida-Greater Noida Expressway. With rooftop lounges and elegant eateries, it serves the area’s growing residential and office communities. Positioned strategically, it’s elevating the idea of destination dining in a corridor once dominated by transit.
Meanwhile, in Mohali, CP67 on the International Airport Road is building a high-street culinary hotspot. Home to celebrity-driven names like Pincode by Chef Kunal Kapur and One8 Commune by Virat Kohli, alongside brands like Gola Sizzler and YouMee, it’s redefining the food scene in Punjab’s urban landscape.
The numbers back this change. As per Anarock and JLL India, F&B’s share in mall leasing has nearly doubled over the past decade — from 10–12% to over 20% in many developments. Malls are using food to increase dwell time, create communities, and stand out in a competitive environment.
For consumers, the shift is clear: spending is moving from products to experiences. And for India’s malls, food is no longer a side offering — it’s the centrepiece of reinvention.
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Published on June 17, 2025
Bizzcom Solutions, one of India’s leading PR and communications agencies, has officially expanded its global footprint with the launch of its operations in New Jersey and New York, marking a bold step into the U.S. market.
The newly launched offices will cater to a wide range of high-growth industries including Education, Hospitality, IT, Healthcare, Wealth Management, Fashion, and Wellness, offering the agency’s full spectrum of services—from digital PR and brand storytelling to media relations and influencer outreach.
“At Bizzcom Solutions, we believe in building brand narratives that transcend borders,” said Praveen Tiwari, Founder of Bizzcom Solutions. “Our decision to expand into New Jersey and New York stems from the growing demand for integrated communications strategies in some of the world’s most competitive markets. Our team is excited to help U.S.-based clients create impactful connections with their audiences.”
The expansion is not just about market entry, but about delivering localized, sector-specific strategies that resonate with American audiences. With a solid track record in India across startups, SMEs, and multinational clients, Bizzcom brings a reputation for results-driven PR campaigns, strategic branding, and powerful digital communication.
As part of its U.S. strategy, Bizzcom Solutions will:
Set up dedicated teams for each focus sector to provide domain expertise.
Build partnerships with local media, influencers, and content creators to develop authentic brand narratives.
Offer a comprehensive suite of services including thought leadership campaigns, brand storytelling, crisis communication, and strategic media outreach.
Additionally, Bizzcom’s U.S. operations are expected to create cross-border opportunities for Indian companies and institutions looking to expand internationally—effectively bridging brand communication between the two markets.
With this strategic move, Bizzcom Solutions positions itself as a global communication partner for brands looking to scale with purpose and precision.
Published on June 15, 2025
The Tourism & Hospitality Skill Council (THSC) has expressed profound sorrow over the tragic crash of Air India Flight AI171, a Boeing 787-8 Dreamliner, which crashed shortly after takeoff from Sardar Vallabhbhai Patel International Airport in Ahmedabad. Bound for London Gatwick, the flight was carrying 242 passengers, with initial reports confirming over 100 fatalities and many more injured after the aircraft descended into a residential and hostel zone near Meghani Nagar.
Mrs. Jyoti Mayal, Chairperson of THSC and Former President of the Travel Agents Association of India (TAAI), extended heartfelt condolences to the families impacted.
“This tragedy has not only shaken communities but also cast a shadow over the spirit of travel and exploration that unites us all. Our thoughts and prayers are with the victims, the brave rescue workers, and the medical staff tirelessly working on the ground. We stand in solidarity and commit to supporting relief and rehabilitation efforts in any way we can,” she said.
Reflecting on the wider implications of such disasters, Mrs. Mayal stressed the importance of safety and preparedness within the travel and hospitality industry.
“Incidents like these serve as stark reminders that safety is the foundation of a resilient tourism sector,” she noted. “When tragedy strikes, it disrupts not just lives but also the confidence of travelers, the livelihoods of those dependent on tourism, and the overall image of a destination.”
THSC reaffirmed its commitment to enhancing crisis management across the industry and announced that it is actively exploring the integration of emergency response modules into its certification programs, equipping hospitality professionals with the skills needed to respond effectively during such unforeseen events.
“The Ahmedabad crash is a solemn reminder of the interdependence between safety, preparedness, and public trust in travel,” added Mrs. Mayal.
As the nation comes to terms with the loss, THSC stands united with all affected and will continue to advocate for stronger safety measures, staff training, and cross-sector coordination to uphold the highest standards of traveller security and confidence.
Sodexo, a global leader in sustainable food services and workplace experiences, has officially partnered with Medanta Hospital, Indore, to enhance the overall dining experience for patients and visitors. This collaboration is part of Medanta’s broader commitment to providing patient-centric, high-quality healthcare where nutrition and wellness play a central role in recovery and comfort.
Drawing on its deep expertise in healthcare nutrition and culinary innovation, Sodexo will now manage all food service operations at Medanta Indore. This includes customised, nutrition-forward meal programs designed in collaboration with the hospital’s medical teams, ensuring they meet diverse dietary requirements and support better health outcomes.
A dedicated team of professional chefs, nutritionists, and service experts will work together to deliver meals that are not only balanced and safe but also crafted to aid healing. Speaking on the occasion, Sharad Misra, Chief Operating Officer, Health & Care Segment, Sodexo India, shared:
“This partnership reflects our shared commitment to delivering high-quality, patient-centric food services that align with Medanta’s healthcare excellence. From balanced meals and seamless digital ordering to modern visitor dining spaces, our focus is on promoting recovery and well-being through thoughtful, reliable food experiences.”
Dr. Sanjay Geed, Medical Director, Medanta Hospital, Indore, added:
“At Medanta, we believe healing is holistic. The right nutrition is essential for faster recovery and patient comfort. Sodexo’s expertise in healthcare dining enables us to provide customised meals that complement our clinical care. We’re confident this collaboration will raise the bar for patient experience and integrated care.”
A key highlight of the partnership is the rollout of Sodexo’s So’Eze app—a user-friendly digital platform that allows patients and visitors to browse menus, place meal orders, and receive updates in real time, enhancing convenience and efficiency across the hospital.
The Sodexo-Medanta experience includes a variety of tailored services:
Aarogyum – Specialised in-patient meals designed for recovery and tailored nutrition.
YOO Café – A relaxed dining space for visitors offering a healthy and comforting menu.
Food Carts – Mobile units across the hospital that offer grab-and-go meal options.
Health Check Lounge Services – Custom meals for those undergoing preventive health check-ups.
This long-term partnership is a step forward in redefining the hospital food landscape—blending Sodexo’s operational and culinary excellence with Medanta’s clinical reputation. Over time, Sodexo aims to continue innovating in the food service space, helping Medanta deliver an integrated and holistic healing environment focused on comfort, nutrition, and recovery.
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