Oracle NetSuite Enhances Hospitality with MICROS Simphony Connector

Oracle NetSuite Enhances Hospitality with MICROS Simphony Connector

By Nishang Narayan

Published on April 1, 2024

Oracle NetSuite has unveiled a game-changer for the restaurant and hospitality world—the NetSuite Connector for Oracle MICROS Simphony. This innovative integration promises to skyrocket productivity and provide unprecedented insight for businesses in the sector. By bridging Oracle's top-tier restaurant point-of-sale (POS) solution with NetSuite's comprehensive cloud business suite, the connector is set to transform how businesses operate.

For establishments looking to streamline their operations, the NetSuite Connector is a beacon of efficiency. It facilitates the daily transfer of crucial financial and inventory data from Simphony into NetSuite, effectively centralising financial reporting, smoothing out cash reconciliation, and bidding farewell to tedious manual data tasks.

Evan Goldberg, Oracle NetSuite's founder and EVP, emphasises the necessity for agility in the hospitality industry. The integration, he notes, aims to knit together disjointed systems, offering a cohesive view of sales and their financial impact. "By leveraging the strengths of both Oracle and NetSuite, we're empowering our customers with holistic solutions that spur growth," says Goldberg.

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Key benefits of the NetSuite Connector for MICROS Simphony include:

  • Enhanced financial reporting, allowing for swift book closures and improved visibility across multi-concept or multi-location operations.

  • Streamlined data reconciliation with automatic updates, minimising manual labour and facilitating accurate financial oversight.

  • Improved inventory management through automated data flow between POS and inventory systems, ensuring precise tracking of sold items and enabling smarter inventory and demand planning.

Simon de Montfort Walker, Oracle Food and Beverage's senior vice president and general manager, stresses the importance of technology that simplifies rather than complicates operations. "Our aim with the NetSuite Connector for MICROS Simphony is to offer an industry-specific, integrated system that eliminates the need for costly customizations or external platforms," he explains. This connector not only simplifies financial and sales data integration but also equips businesses with the insights needed to make swift, informed decisions to enhance guest experiences.

In an industry marked by rapid evolution, Oracle NetSuite's latest offering stands out as a tool for simplification, efficiency, and growth.


InnSpire Unveils InnSpire.ONE AI, Transforming Global Hotel Operations

InnSpire Unveils InnSpire.ONE AI, Transforming Global Hotel Operations

By Nishang Narayan

Published on April 15, 2024

InnSpire, known for its cutting-edge technology solutions in the hospitality sector, has recently announced a global rollout of its latest achievement, the InnSpire.ONE AI platform. This platform is set to redefine the operations of high-end hotels around the world by improving communication, personalising guest interactions, optimising task management, and aiding in executive decision-making.

Martin Chevalley, the CEO and Co-founder of InnSpire, expressed his excitement about the launch, stating, "InnSpire.ONE AI is a game-changer for the hospitality industry, enabling hotels to enhance their service quality and efficiency, which is crucial in today's fast-paced market."

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The platform offers several notable features:

Personalized Guest Engagement: Utilises AI to provide immediate, tailored responses to guest inquiries, enhancing satisfaction and loyalty.

Transformative Staff Communication: Promotes efficient communication among staff, simplifying workflows and boosting productivity.

Effortless Task Management: Automates task allocation and monitoring, ensuring that every detail is managed flawlessly.

Strategic Insights for Executives: Functions as a vital source of data, offering insights that help in making informed business decisions and maintaining a competitive edge.

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Since its debut at HITEC 2023 in Toronto, the platform has been implemented at The Don CeSar in Florida and is expanding globally. Parker Harvey, a director at The Don CeSar, shared his positive experience, noting, "InnSpire.ONE AI has significantly enhanced our guest engagement, setting new standards in personalised service."

For more details on how InnSpire.ONE AI integrates with other guest services like mobile check-in and entertainment solutions, visit www.innspire.com.


Expedia Enhances Hotel Bookings with TravelAds During Major Events

Expedia Enhances Hotel Bookings with TravelAds During Major Events

By Nishang Narayan

Published on April 15, 2024

Expedia Group has recently shared insights into the success of its TravelAds tool, a sponsored listings platform that enhances visibility for hotel partners in search results across its brand network. This tool has been especially effective during major cultural events, helping partners capitalise on increased demand.

TravelAds operates by targeting ads based on real-time data about travel intent and demand, allowing hoteliers to reach the most relevant audience. According to Expedia's latest data, hotels engaging with TravelAds experienced a 90% increase in visibility and a 120% surge in bookings compared to those not using the service.

In 2023, during high-profile events like Wimbledon, the Super Bowl, and Taylor Swift concerts, participating hotels saw significant boosts in revenue and bookings. This trend is expected to continue into 2024, with Expedia planning to leverage TravelAds for upcoming global events such as the Paris Olympics and major world music tours.

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Jennifer Andre, Vice President of Business Development at Expedia Group, expressed enthusiasm about the ongoing collaboration with hotel partners. She noted, "We’re excited to continue working with our partners during 2024’s biggest cultural moments to offer them our full suite of advertising options and to elevate their listing when they need it the most."

Expedia has also introduced an automated bidding feature within TravelAds, allowing partners to fine-tune their bids according to market goals and budget constraints. This enhancement simplifies the process for hoteliers, making it easier to achieve optimal ad placements without constant manual adjustments.

Furthermore, Expedia's commitment to expanding its network is evident in its recent efforts to establish new and expanded partnerships with hotels, booking platforms, and tourism boards worldwide. This strategic expansion not only broadens Expedia's global footprint but also enriches the opportunities available to its partners through platforms like TravelAds.


Novotel New Delhi Aerocity Pioneers Sustainable Hospitality with EV Charging Station

Novotel New Delhi Aerocity Pioneers Sustainable Hospitality with EV Charging Station

By Nishang Narayan

Published on April 13, 2024

Novotel New Delhi Aerocity is taking a significant step towards sustainable hospitality by teaming up with Charge Zone to introduce an Electric Vehicle (EV) charging station on its premises. This initiative underscores the hotel's dedication to integrating eco-conscious practices into its operations and solidifies its position as a leader in sustainable hospitality.

Strategically located near the entrance, the EV charging station offers guests a convenient and efficient way to charge their electric vehicles while enjoying the hotel's amenities. Accessible to guests staying at both Novotel and Pullman, the EV charging station demonstrates the hotel's commitment to providing sustainable solutions to its patrons.

As part of its ongoing efforts towards environmental stewardship, Novotel New Delhi Aerocity has implemented various eco-friendly initiatives within its premises.

Notably, the hotel boasts a 5500 sq ft herb garden dedicated to organic farming and operates a glass bottling plant to support its sustainability goals. Furthermore, Novotel New Delhi Aerocity is actively working towards reducing single-use plastics, aligning with the brand's objective of eliminating them entirely by 2050.

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In a bid to promote sustainable practices, the hotel has replaced plastic straws, stirrers, and in-room amenities with eco-friendly alternatives. Moreover, it embraces Fairtrade-certified products such as Kimirica and Oriental Lotus amenities, emphasising its commitment to ethical and environmentally conscious choices.

Vineet Mishra, Cluster General Manager of Pullman & Novotel New Delhi Aerocity, expressed his satisfaction with the launch of the EV charging station, stating, "It not only reflects our dedication but also provides a practical solution for our discerning guests who increasingly prioritise eco-friendly options."

Novotel New Delhi Aerocity blends environmental consciousness with exceptional comfort, and the introduction of the EV charging station represents a significant milestone in its journey towards a more sustainable future, setting new standards in conscientious hospitality.

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