Otelier Launches DigiPay to Automate Hotel Accounts Payable Processes

Otelier Launches DigiPay to Automate Hotel Accounts Payable Processes

By Nishang Narayan

Published on June 24, 2024

Otelier, the hospitality performance optimization platform, has introduced Otelier DigiPay, a new product designed to automate accounts payable workflows for hotel operators. This innovative solution aims to enhance efficiency and streamline operations for hoteliers.

DigiPay eliminates unnecessary time and money that hotel general managers and finance teams spend processing invoices and cutting and mailing checks to pay suppliers. The software automates hotel accounts payable workflows, allowing businesses to receive and store invoices digitally, route invoices for authorization, verify billing accuracy, and pay suppliers online.

"As labor costs continue to add pressure to the bottom line, finding ways to work more efficiently and effectively has become paramount for hoteliers," said Otelier CEO Vic Chynoweth. "Accounts payable is a critical function within hotels and management groups, and reducing the number of hours it takes to manage, approve and pay invoices, while assuring accuracy, can result in significant savings."

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DigiPay solves for three of the top challenges accounts payable teams face today:

Authorize supplier invoices quickly: Hoteliers can easily verify invoice accuracy and streamline workflows to automatically direct invoices to the proper stakeholders.

Pay suppliers online: Hoteliers can automate writing checks for supplier payments, send invoice payments with no fees, and track payment statuses with a secure bank connection.

Manage supplier profiles and invoice records: Hoteliers can ensure invoices are accurate by managing billing and payment histories with detailed invoice records and supplier profiles in indexed cloud storage.

"With DigiPay, I no longer worry about duplicate invoices, and we were able to implement an auditable approval process. Paying invoices became highly organized and easy from a manager and back-office perspective,” said Prince Singh, Chief Operating Officer at Five Rivers Hospitality, an owner-operator with more than 30 hotels. “We were probably spending 6 to 7 hours per week paying invoices, and now we can do the work in almost half the time."

DigiPay can be implemented as a standalone accounts payable automation tool or bundled with Otelier's other back-office automation and business intelligence solutions for more robust accounting functionality and deeper analytics.


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